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Reviews of Auberge du Puits

Auberge du Puits
5 Place du Puits, Souillac

Reviews

8.0

Very Good

Rating 10 - Excellent. 25 out of 79 reviews" "
Rating 8 - Good. 36 out of 79 reviews" "
Rating 6 - Okay. 11 out of 79 reviews" "
Rating 4 - Poor. 3 out of 79 reviews" "
Rating 2 - Terrible. 4 out of 79 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort
Lovely little Auberge in the centre of the ancient quarter. Needs a bit of TLC
Stayed 1 night in Jul 2018

2/10 Terrible

Mark, Calgary

We booked online the morning of our stay, but when we arrived, the hotel had given the room to someone else. Expedia and we were not happy!
Stayed 1 night in May 2018

4/10 Poor

Neil, NW England.

Disliked: Cleanliness, property conditions & facilities
A hotel that is in serious decline
I first stayed at this hotel 41 years ago with several members of my family when it was a fully functioning family run hotel. Then it had an excellent restaurant and rooms which were organised and in good condition. I repeated my visits on several occasions and remained broadly very pleased with my stays. It is with great sadness I have to say it is a hotel in terminal decline, the restaurant is no more, the superior room lacks anything to class it as such, the only aspect I could say was it had space and the bed was at least clean and fairly comfortable. In addition the variety available for breakfast was good and not excessively priced. Bearing in mind its ideal position in the town and what I know of its previous excellent performance as a fully functioning well run hotel in years gone by - all I can say with the greatest regret it is unlikely to be a place to stay for travellers of any discernment.
Stayed 2 nights in Sep 2017

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character hotel in town centre
A hotel with a lot of character; as a building and the interior decoration. Limited car parking in the area of the hotel so it might be difficult in high season. Ideal for walking around the town. Rooms are comfortable, but a bit on the small side. There was nobody on reception in the evening to answer any queries.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nicest hotel owner!
We booked a room at l'Auberge du Puit last august while traveling to France. As we were moving every night, I had to book a bunch of consecutive nights in different hotels. It turns out that I made a mistake on one of the dates and basically booked 2 hotel rooms the same night and none for the next day. The result is that we showed at 8 PM with kids and luggages to the l'Auberge du Puit, during one of the busiest holiday week-end in France, just to be informed that the room we booked was booked the night before and that there was nothing for us that night. It was entirely my mistake and the hotel owner could have simply shrugged and said it was our problem not hers and good luck finding a hotel room within 2 hours of driving. But instead, the owner made a few calls and after some arrangements managed to find us another room in a nearby building. Some of her friends were staying there, she moved them for the night for us to have the room. She took care of all that and basically saved us from probably having to sleep in our car that night...

8/10 Good

Dick, Oxford UK

Liked: Cleanliness, staff & service, room comfort
French Experience
If you seek bland, urban, 21st century chain-hotel lodgings this is not the place for you, but if you wish to experience a taste of 'Hello, Hello' rural French laid-back hospitality you will be charmed by this place - after about 24 hours. We spent a week here and thoroughly enjoyed it. Rooms are clean, beds comfortable, bathroom facilities up-to-date and functional and hot water plentiful. The proprietor goes out of her way to make you welcome; always there when you need her; nothing is too much trouble; and her English is excellent. The buffet breakfast is plentiful and great value compared with local alternatives; the many choices of bread and croissants still warm at 7.30 am. The 'village-square' setting is atmospheric and the evening hub-bub quietens at a reasonable hour (most nights). Behind traditional timber shutters is modern double glazing so you can seal yourself in if you wish or weather demands. Free Wi-fi exists but the local service, rather than the hotel, dictates that it is a poor service; slow, intermittent and unreliable. Parking in the immediate area of the hotel is challenging, but free parking within a couple of minutes walk is always to be found. Cell-phone connections are of a similar standard. We would happily return - the overall experience was most enjoyable and ........ quaint.

8/10 Good

Norbert

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Palisseaux

Stayed 1 night in Oct 2023

8/10 Good

Jean-Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Didier

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gautham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is just about in the center of Souillac and a few mins from the train station.
Stayed 2 nights in Oct 2023

10/10 Excellent

Serge

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel
Nous avons séjourné deux nuits dans cet hôtel. L'accueil fut de qualité, la chambre spacieuse, propre et le petit déjeuner au top.
Stayed 2 nights in Sep 2023

8/10 Good

justine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour très agréable
Auberge très sympathique, la suite est parfaite pour une famille, la literie est excellente, séjour très agréable.
Stayed 1 night in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

8/10 Good

Bruno

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

Isabel

Stayed 1 night in Sep 2023

10/10 Excellent

Cornelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Julien

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel sale et vétuste.
Stayed 4 nights in Aug 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Yannick

Stayed 1 night in Jul 2023

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

HERVÉ

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
charme
Un hotel charmant dans un village de caractère, le Midi dans toute sa splendeur! Mention spéciale pour la déco, un peu bric-à-brac mais totalement charmante; une attention rare dans cette catégorie.
Stayed 1 night in Jul 2023

8/10 Good

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
auberge très authentique au calme
Stayed 3 nights in Jun 2023

8/10 Good

YVETTE

Stayed 1 night in Jun 2023

6/10 Okay

Juan Antonio

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Demande un bon coup de rafraîchissement
Stayed 1 night in Jun 2023

10/10 Excellent

Roland

Stayed 3 nights in May 2023

6/10 Okay

patrick

Liked: Cleanliness, room comfort
séjour juste convenable sans plus l'ensemble étant assez vétuste mais avec du charme
Stayed 1 night in May 2023

8/10 Good

Cédric

Stayed 2 nights in May 2023

10/10 Excellent

Frédéric

Stayed 1 night in May 2023

10/10 Excellent

Sylvie

Stayed 1 night in Dec 2022

8/10 Good

Michèle

Stayed 1 night in Nov 2022

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Muriel

Liked: Cleanliness
Convenable
Stayed 1 night in Oct 2022

8/10 Good

Thérèse

Liked: Staff & service
Stayed 2 nights in Oct 2022

10/10 Excellent

Deleye

Stayed 1 night in Sep 2022

10/10 Excellent

Joëlle

Stayed 1 night in Jul 2022

10/10 Excellent

Remy

Stayed 1 night in Jul 2022

8/10 Good

Daniel

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Jean-Michel

Stayed 1 night in May 2022

8/10 Good

André et Dany

Stayed 1 night in May 2022

8/10 Good

jerome

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
rustique, authentique
vieux quartier de souillac, agréable, mais l'auberge a vieilli et n'est pas assez entretenue. C'est très authentique, cela a son charme mais un petit coup de propre serait bien.
Stayed 1 night in Feb 2022

10/10 Excellent

Muriel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Que demander de plus ?
20/20 à tous les niveaux. Familial, chaleureux, acceuilant, propre. Petit déjeuner en libre service. Salle à manger à disposition. Encore merci pour toute l'attention et la présence de la Maîtresse d'hôtel. On y resterait.
Stayed 1 night in Jan 2022

10/10 Excellent

GIAN PIERO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

8/10 Good

Benedicte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite familiale très spacieuse
Nous avons réservé la suite familiale: c'est une grande chambre double plus une chambre avec 2 lits simples, très spacieux bien confortable dans une ambiance retro
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Souillac
Notre séjour était sympa mais il faudra modifier le portable à joindre avant d'arriver qui est 0687766476. Sinon literie très bonne un peu vieux style...
Stayed 1 night in Feb 2020

6/10 Okay

philippe

Stayed 1 night in Nov 2019

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon accueil petit-déjeuner au top 👍
Nous s etait une nuit...très bien calme auberge dans son jus.......accueil niquel...on y reviendra pour visité souillac....car la s etait une étape
Stayed 1 night in Sep 2019

8/10 Good

philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Pourquoi pas cet hôtel.
Hôtels plutôt modeste, mais accueil sympathique, chambre atypiques, petit déjeuner copieux,
Stayed 2 nights in Aug 2019