BBQ/피크닉 공간

마르하바 로열 살렘 여행 후기

4 out of 5
마르하바 로열 살렘
Boulevard 14 Janvier, Sousse

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 282개 이용 후기 중 112개" "
평점 8 - 좋아요. 282개 이용 후기 중 103개" "
평점 6 - 괜찮아요. 282개 이용 후기 중 26개" "
평점 4 - 별로예요. 282개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 282개 이용 후기 중 22개" "

8.2/10

청결 상태

7.8/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

8/10 - 좋아요

승현

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2019년 8월 5일
Dear Guest, Thank you very much for your feedback ! We are glad you had an overall great experience in our resort and we hope to welcoming you again in the future for some more moment of fun and relaxation. Warm regards,

8/10 - 좋아요

Abdellatif

Good
2024년 4월에 3박 숙박함

8/10 - 좋아요

Rumana

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I travelled to Sousse with kids and stayed here as our first stop in Tunisia. Its a huge hotel with multiple building. Plentiful parking and it is very nice. Mist likely i booked the cheapest room so we were stuck in the building aaaallllll the way back. It was fine but positive its not as nice as the front building. Rooms and facility clean. Breakfast options were a lot. Staff were amazinh and so helpful. They helped us find local spots, which is what I look for. Overall, good. Pools were okay but nothing amazing. Beach is walking distance so very nice.
2024년 3월에 3박 숙박함
답변 제공: Public Relations Officer 님, 2024년 4월 8일
Dear Rumana,Thank you for sharing your experience! We're glad to hear that you found our hotel pleasant and our staff helpful. We appreciate your feedback regarding the room location and will take it into consideration for future improvements. We hope you enjoyed your time in Sousse and look forward to welcoming you back in the future!Best regards,

10/10 - 훌륭해요

Lei

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good experience overall
The more you stay the more you like it.
2023년 12월에 5박 숙박함
답변 제공: Public Relations Officer 님, 2023년 12월 29일
Dear Lei,We're delighted to hear that your experience with us keeps getting better! Thank you for your loyalty, and we look forward to making each stay even more enjoyable.Warm regards,

10/10 - 훌륭해요

Amine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommandé pour les familles !
Satisfait de l'accueil, un grand merci a Yacine et med Amine de la reception. Hôtel calme propore , chambre spacieuses et personnels souriants.
2023년 11월에 3박 숙박함
답변 제공: Public Relations Officer 님, 2023년 11월 17일
Cher Amine,Un grand merci pour vos aimables mots ! Nous sommes ravis que vous ayez apprécié notre accueil, et nous transmettrons vos remerciements à Yacine et Med Amine de la réception. C'est un plaisir de savoir que notre hôtel calme, propre, avec des chambres spacieuses et un personnel souriant, a contribué à rendre votre séjour agréable. Nous espérons vous accueillir à nouveau très bientôt !Meilleures salutations,

6/10 - 괜찮아요

Aysar

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Alles war schön. Meer, Pool, Essen, Service, Umgebung. Einziges Manko war das WC ohne Sitz und ohne funktionierende Lüftung. Ich hatte zwar ein günstiges Zimmer, trotzdem ist so etwas nicht zumutbar.
2023년 6월에 3박 숙박함
답변 제공: The Management Team 님, 2023년 7월 6일
Dear Aysar,Thank you for sharing your feedback regarding your recent stay at our hotel. We're delighted to hear that you found everything, including the sea, pool, food, service, and environment, to be beautiful. We greatly appreciate your kind words.We apologize for the inconvenience you experienced. Please be assured that we take your comments seriously, and we will address these issues promptly to ensure that such occurrences are avoided in the future.We value your patronage and thank you for bringing this matter to our attention. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Warm regards,

10/10 - 훌륭해요

Vincent

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: The Management Team 님, 2023년 6월 5일
Cher Vincent,Nous vous remercions pour le feedback.Nous somme sravis d'apprendre que vous ayez passé un merveilleux séjour et nous espérons vous accueillir de nouveau prochainement!Meilleures salutations,

10/10 - 훌륭해요

Hope

Excellent stay as well. We will be retuning! Large room and pool and grounds are beautiful. Staff is always warm and accommodating.
2023년 5월에 2박 숙박함
답변 제공: The Management Team 님, 2023년 6월 2일
Dear Hope,Thank you so much for your feedback!We are extremely glad to read that your stay with us was amazing :) Your appreciation for our staff is priceless and they will be thrilled to receive your praises.We look forward to welcoming you again soon.Warmest regards,

10/10 - 훌륭해요

Kylie

2023년 5월에 2박 숙박함
답변 제공: The Management Team 님, 2023년 6월 23일
Dear Kylie,Thank you very much for sharing your feedback. We are thrilled to know that you enjoyed a perfect stay with us and we can't wait to welcome you again very soon :)Warmest regards,

10/10 - 훌륭해요

Soulef

가족 여행
J'ai adoré
2023년 4월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2023년 5월 1일
Chère Soulef,Nous vous remercions pour le feedback.Nous sommes ravis que vous ayez adoré votre séjour et nous espérons vous revoir dans un futur très proche!Meilleures salutations,

10/10 - 훌륭해요

AKANE

2023년 4월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2023년 5월 1일
Dear Akane,Thank you for the feedback.We are excited to know that you enjoyed so much your stay with us :)We look forward to welcoming you again very soon.Warmest regards,

10/10 - 훌륭해요

BRUNO

2023년 4월에 14박 숙박함
답변 제공: Public Relations Officer 님, 2023년 5월 1일
Dear Bruno,Thank you for the feedback.We are thrilled to know that your stay with us was as exciting as hoped :)We look forward to welcoming you again soon.Warmest regards,

4/10 - 별로예요

Tarek

가족 여행
별로예요: 숙박 시설 상태 및 시설
Elevator was on n off all the time no responsibility about people to get to their room
답변 제공: Public Relations Officer 님, 2023년 4월 29일
Dear Tarek,Thank you for the feedback.We are so sorry to know that the technical issue with the elevator let you down. We hope that you still enjoyed other aspects of your stay with us and we look forward to welcoming you again soon for a much better holiday.Warmest regards,

2/10 - 너무 별로예요

M

2023년 4월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2023년 4월 26일
Dear Guest,Thank you for the feedback.We are truly sorry to know that you didn't enjoy your recent experience at our resort. We would have loved to receive more details about what went wrong so that we could further improve our services.We look forward to welcoming you again soon for a much better stay.Warmest regards,

10/10 - 훌륭해요

Violet

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent service. Lovely staff 😍😎
2023년 3월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2023년 4월 3일
Dear Violet,Thank you for the feedback.We are thrilled to know that you enjoyed a lovely vacation :)We look forward to seeing you again soon.Warmest regards,

8/10 - 좋아요

Majed

2023년 3월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2023년 4월 3일
Dear Majed,Thank you for the feedback.We are excited to know that you had a wonderful stay in our resort and we look forward to welcoming you again soon.Warmest regards,

10/10 - 훌륭해요

Hope

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great as always !! Always enjoy the stay!! Food is hit or miss better on the weekend. Overall, good
2023년 3월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2023년 3월 20일
Dear Hope,Thank you so much for the feedback.We are absolutely thrilled for your lovely stay, once again :)We look forward to welcoming you again soon.Warmest regards,

8/10 - 좋아요

harriche

2023년 3월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2023년 3월 20일
Dear Guest,Thank you for the feedback.We are glad to know that you enjoyed your overall stay with us.We look forward to welcoming you again soon.Warmest regards,

10/10 - 훌륭해요

Hedi

2023년 3월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2023년 4월 3일
Dear Hedi,Thank you for the feedback.We are very happy to know that you enjoyed a perfect stay with us and we look forward to welcoming you again soon.Warmest regards,

10/10 - 훌륭해요

Rachel

2023년 3월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2023년 3월 13일
Dear Rachel,Thank you for the feedback.We are so happy to know that your stay with us was absolutely lovely.We look forward to welcoming you again soon.Warmest regards,

10/10 - 훌륭해요

Marie-Pascale

2023년 3월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2023년 3월 13일
Chère Marie-pascale,Nous vous remercions pour le feedback.Nous sommes trop contents que vous ayez passé un merveilleux séjour!Au plaisir de vous accueillir très vite.Meilleures salutations,

10/10 - 훌륭해요

Amine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Satisfait , je recommande et je reviendrai !
Séjours au calme avec ma femme. La chambre était vraiment spacieuse. Satisfait du service , l'accueil .. tous était nickel. Merite bien les 4 étoiles
2023년 3월에 3박 숙박함
답변 제공: Public Relations Officer 님, 2023년 3월 13일
Cher Amine,Nous vous remercions pour le feedback.Nous sommes ravis que vous ayez passé un merveilleux séjour en amoureux et nous espérons vous accueillir de nouveau prochainement!Meilleures salutations,

8/10 - 좋아요

Micheal

2023년 2월에 4박 숙박함
답변 제공: Public Relations Officer 님, 2023년 3월 7일
Dear Micheal,Thank you for the feedback.We hope you had a magical stay with us and we look forward to welcoming you again very soon.Warmest regards,

10/10 - 훌륭해요

Hope

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent check in and amenities are great! Everyone overall was great and will return on my next visit.
2023년 2월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2023년 3월 7일
Dear Hope,Thank you for the feedback.We are really happy for your lovely stay with us and we can't wait to welcome you again soon.Warmest regards,

10/10 - 훌륭해요

Hope

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the check in was great and as we have stayed at this property was excellent. The evening staff was very good and I will be honest that I forgot the name of the desk staff. This man personally recognized my husband was from this area and was very pleasant with us and professional. In the evening, the staff changes and there were extremely unprofessional and rude front desk male staff that was so rude that we tried to avoid him. They only gave one room key for 3 guests and inconvenience to to guests. The food wasn’t great a lot of seafood and not a lot for other options. The entertainment was good and amenities were a good value for the price. Overall, I would return again but not do all inclusive as the coffee machine was always broken and enough options for non alcoholic
2023년 2월에 5박 숙박함
답변 제공: Public Relations Officer 님, 2023년 3월 7일
Dear Hope,Thank you for the feedback.We are glad to know that you enjoyed the overall stay with us and you had some great times to remember.We apologize if a member of our staff didn't meet your expectations.We look forward to welcoming you again soon.Warmest regards,

10/10 - 훌륭해요

Amna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2023년 2월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2023년 2월 27일
Chère Amna,Nous vous remercions pour le feedback.Nous sommes ravis que vous ayez apprécié votre séjour dans notre hôtel et nous espérons vous accueillir de nouveau prochainement.Meilleures salutations,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2023년 2월 20일
Dear Guest,Thank you for the feedback.We are thrilled to receive your rating, proof of a wonderful stay with us.We look forward to welcoming you again very soon.Warmest regards,

8/10 - 좋아요

harriche

2023년 1월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2023년 1월 31일
Cher Client, Nous vous remercions pour le feedback.Nous sommes ravis que vous ayez profité d'un très agréable séjour.Nous espérons vous revoir dans un futur très proche.Meilleures salutations,

8/10 - 좋아요

harriche

2023년 1월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2023년 1월 31일
Cher Client,Nous vous remercions pour le feedback.Nous sommes contents que vous ayez passé un très agréable séjour dans notre hôtel.Nous espérons vous accueillir de nouveau dans un futur proche.Meilleures salutations,

10/10 - 훌륭해요

mourad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
c'était unebonne expérience , excellent hotel.
2022년 12월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2023년 1월 3일
Cher Mourad,Nous vous remercions pour le feedback.Nous sommes trop contents d'apprendre que vous ayez passé un très beau séjour et nous espérons vous revoir prochainement.Meilleures salutations,

8/10 - 좋아요

harriche

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
فندق رائع لكن بعض عماله وضيعون وغير محترفين
فندق رائع كل شيء جميل ما عدا سلوك بعض عمال المطعم الذين يقدمون خدمات تفضيلية للأوروبيين عكس العرب ونفس الشيء مع عمال البار الذين يبالغون في تفضيل الاوروبيين على التوانسة والجزاىريين يرج من القائمين على الفندق اتخاذ الاجراءات الردعية اللازمة لتاديب هؤلاء العمال وتعليمهم معنى الاحترافية في تقديم الخدمات للزبون بعيدا عن عرقه أو لونه او جنسه الشكر كل الشكر لعون الاستقبال في القمة ونفس الشيء لنادلة المطعم مريم
2022년 12월에 3박 숙박함
답변 제공: Public Relations Officer 님, 2022년 12월 28일
Dear Guest,Thank you for the feedback.First of all we are very happy to know that you enjoyed the overall stay with us :) As per the remark regarding certain members of our staff, we apologize and we assure you that our policy and philosophy are oriented toward the guest satisfaction regardless its origins. We are so sorry if you had the impression of a different treatment between our guests.We look forward to welcoming you again in the near future.Warmest regards,

10/10 - 훌륭해요

paul

2022년 12월에 7박 숙박함
답변 제공: Public Relations Officer 님, 2022년 12월 16일
Dear Paul,Thank you for the feedback.We are thrilled to know that you enjoyed a perfect stay with us and we look forward to welcoming you again very soon !Warmest regards,

8/10 - 좋아요

Diana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sehr sauberes Hotel und sehr freundliches Personal!!
답변 제공: Public Relations Officer 님, 2022년 12월 6일
Dear Diana,Thank you very much for the feedback.We are thrilled to know that you had a brilliant stay with us :)We hope to welcome you again very soon.Warmest regards,

10/10 - 훌륭해요

younes

2022년 11월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2023년 11월 17일
Cher Younes,Merci infiniment pour votre note parfaite de 10/10 ! Nous sommes ravis que vous ayez apprécié votre séjour. Au plaisir de vous accueillir à nouveau pour une expérience tout aussi exceptionnelle.Meilleures salutations,

10/10 - 훌륭해요

Kamel

2022년 11월에 3박 숙박함

10/10 - 훌륭해요

Davoud

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Public Relations Officer 님, 2022년 12월 6일
Dear Davoud,Thank you very much for reviewing us.We are so happy that you had a 5 star experience and we look forward to welcoming you again soon.Warmest regards,

10/10 - 훌륭해요

HASSEN

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 10월에 1박 숙박함

8/10 - 좋아요

nibel

2022년 9월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2022년 10월 17일
Dear Nibel,Thank you for the feedback.We are glad you enjoyed your vacation in our resort and we hope you had lots of wonderful moments.We look forward to welcoming you again soon.Warmest regards,

8/10 - 좋아요

Mourad

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All is good especially the meals. i just didnt like the AC but its passable
2022년 9월에 9박 숙박함
답변 제공: Public Relations Officer 님, 2022년 9월 28일
Dear Mourad,Thank you for the feedback.We are really glad to read that you enjoyed a lovely stay with us !We look forward to welcoming you again soon.Warmest regards,

2/10 - 너무 별로예요

Lamia 님, Wolfsburg

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2022년 7월에 4박 숙박함

8/10 - 좋아요

gayla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room had lots of drawers and spotlessly clean. This hotel may not be highest quality but it is very clean and in an area that has access to transportation and lots of shops. Even the medina is walking distance. The grounds are extensive.
2022년 5월에 2박 숙박함
답변 제공: Public Relations Officer 님, 2022년 7월 12일
Dear Gayla, Thank you for the feedback. We are glad you enjoyed a lovely holiday with us ! We look forward to welcoming you again soon. Warmest regards,

10/10 - 훌륭해요

Abdelhamid

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2022년 7월 12일
Dear Abdelhamid, Thank you for the feedback. We are so happy to note that you fully enjoyed your stay in our resort ! We look forward to welcoming you again soon. Warmest regards,

10/10 - 훌륭해요

gayla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms were spotlessly clean. Lots of storage drawers and large closets
2022년 5월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2022년 7월 12일
Dear Gayla, Thank you for the feedback. We are extremely glad to know that you had a wonderful holiday and you enjoyed our rooms :) We hope you will visit us again soon. Warmest regards,

10/10 - 훌륭해요

Akrem

2022년 5월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2022년 5월 9일
Dear Akrem, Thank you for the feedback. We are so glad to know that you fully enjoyed your stay with us ! We look forward to welcoming you again soon. Warmest regards,

8/10 - 좋아요

Bawan

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beach was nice, Play area was OK, Animation was great. Food was OK , BUT The waitress were Tired . They put bread on most tables,with out anybody sitting on it. That means you can not sit on it. I was walking around with kids to find somewhere to sit in the restaurant. The Chefs were very nice and friendly.
2022년 4월에 4박 숙박함
답변 제공: Public Relations Officer 님, 2022년 5월 3일
Dear Bawan, Thank you for the feedback. We are glad you enjoyed so many things during your stay with us and you had a lovely time with your kids. There is always a table to sit and it is enough to ask the restaurant manager in case if you feel like there is no place :) We look forward to welcoming you again soon. Warmest regards,

8/10 - 좋아요

Patrizia

2022년 4월에 3박 숙박함
답변 제공: Public Relations Officer 님, 2022년 5월 3일
Dear Patrizia, Thank you for the feedback. We are glad you enjoyed your time with us and we are confident that you will return in the near future. Warmest regards,

10/10 - 훌륭해요

Imran

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay all round.
Fantastic hotel, great activities for the kids and superb leisure facilities. The staff is lovely and the food is good.
2022년 4월에 6박 숙박함
답변 제공: Public Relations Officer 님, 2022년 5월 3일
Dear Imran, Thank you so much for the feedback. There is no greater pleasure than the positive testimonial of a happy guest :) We are very happy to know that you had a great time with us and we look forward to welcoming you again soon. Warmest regards,

2/10 - 너무 별로예요

Bassem

2022년 4월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Great value, would stay again
Clean, friendly staff, great facilities. Slightly dated, and breakfast options limited, but very good value.
2022년 4월에 1박 숙박함
답변 제공: Public Relations Officer 님, 2022년 4월 11일
Dear Guest, Thank you so much for this great feedback. We are so happy to read that you enjoyed your stay with us and we can't wait to welcome you again soon ! Warmest regards,

10/10 - 훌륭해요

Mounir

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Werde immer wieder hingehen
2022년 3월에 3박 숙박함
답변 제공: Public Relations Officer 님, 2022년 4월 5일
Dear Mounir, Thank you so much for the feedback. We are so happy that you had a wonderful stay in our resort and we look forward to welcoming you again and again :) Warmest regards,