"The website photos are straight up lies. The words that come to mind for the establishment are dilapidated, dank, poorly constructed, cheap. The ‘fitness center’ consists of two treadmills and a clearly broken cable machine (the cords were loosely strewn all over), half of the ‘breakfast’ was either out of stock or out of order, and trash/ materials meant to be stored away were out and about, obstructing walkways. In my own room, the sliding shower door was improperly installed and would not remain closed, so the shower was effectively the entire bathroom. They *diluted* the hand soap with either water or another thinning agent, the wooden ‘cabinetry’ from the photos was a skeletal shelving unit purchased from some discount retailer, and the blinds meant to keep the floodlights out had no way to adjust them, as the cord had been removed/broken at some point. The best part was when the storm knocked out the power around 8:30 pm. This motel consists of two buildings- the other building’s power returned before 1 am. The building I was in never restored power, despite every other building in the area getting it back. The room and building was powerless until after I checked out the following morning. The food I bought to save money went bad, and had no way to shower/clean or charge my electronics overnight. Not exactly easy to navigate Chicago without your map available. If there were l an avenue to appeal for a refund, I absolutely would. A joke of an establishment."
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