"Lady at the front desk was so nice.... until i told her my AC didn't work properly and my toilet didn't flush correctly, either. She told me she could only move me once and made it seem like it was a problem. She then tried to convince me that it wasn't a problem but if I'm moved then that's another room that has to be reset to be rented and they were filling up quickly... and while i understand, I am still a customer that's already on the property telling you that there's something wrong and it's a problem to fix my issue? I was also double charged (still waiting on that to be fixed, as well.) Otherwise, the rooms i rented were clean, the beds were comfortable, and the pool and hot tub were perfection for our aches from driving across the country! Just stop making people feel horrible for wanting properly functioning air conditioning and toilets. (I fixed your toilet, myself, by the way-- you're welcome.)"