3 개의 레스토랑, 아침 식사, 점심 식사, 저녁 식사 제공(현대식 유럽 요리)
예약 가능 여부 확인

더 로열 요트 여행 후기

4 out of 5
더 로열 요트
Weighbridge, St. Helier, Jersey

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 591개" "
평점 8 - 좋아요. 1002개 이용 후기 중 289개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 78개" "
평점 4 - 별로예요. 1002개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 17개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Lorraine 님, Glasgow

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Location easy to walk to shopping areas and plenty eating places, Hotel has lovely friendly staff great bars with outdoor seating and eating at hotel . Plenty to do and see aroiund wharf area
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Gillian Diane

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel in fab location
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Christine Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, just around the corner from the Liberty Bus station, so taking tours and getting around was easy. All the staff were polite and efficient, even if they didn't always understand what was being said the first time. The only downside was that the room we had was under the eves of the building, so that one side of the bed was difficult to get into/Out of! Apart from that, thoroughly recommended.
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Lester

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All staff were pleasant and helpful,
2024년 5월에 7박 숙박함

8/10 - 좋아요

Judith 님, Enfield

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
This hotel is probably the best located hotel in St Helier. It is close to the bus station and taxi rank as well as to the shops and bars and restaurants. It has a selection of bars and restaurants too within the hotel. The staff were friendly and helpful and the hotel had all we needed. Our only grumble was that the outside of our bedroom window was filthy and we found it difficult to even assess what the weather was like outside!
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

lynda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this hotel but can get noisy at the eeekend when sitting outside Also swimming pool is a bit cold
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Nigel John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

6/10 - 괜찮아요

Christopher Charles 님, Bristol

연인과의 여행
Wonderful staff . Hotel rooms could use a refresh
2024년 4월에 5박 숙박함

8/10 - 좋아요

William 님, Meols

좋아요: 청결 상태, 직원 및 서비스
The position of the hotel is convenient for the shops, the port and the bus station. The standard rooms are extremely 'tight'. There is very little space in the bedroom and a tiny bathroom. No views from the windows. If staying in St Hellier again, I would choose Premier Inn because the rooms are bigger and more 'user friendly'.
2024년 4월에 5박 숙박함

4/10 - 별로예요

Tony

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
There is no mention what so ever when booking that there would be music pounding until 1- 2am from the bar downstairs, if we would have known this we would not have booked this hotel. Arrived on a Wednesday, booked for 5 nights but had to leave on Saturday and cut our trip short as we did not sleep for 3 nights due to the music and noise so we’re exhausted. We booked this trip for my partners 30th birthday and this hotel as it advertises relaxing amenities including a spa, and couple of nice restaurants. It is far from restful. We booked the platinum room and it was filthy, carpet was filthy with some sticky substance on it that kept getting stuck to our feet, hair in the bath, pubes in the sink and the flannels had been used. We politely informed the reception but they did not care. In fact the manager Mr Eric, blamed my girlfriend and said it was her that had used it!! Customer service is terrible and its apparent that all they care about is your money!
2024년 4월에 5박 숙박함

8/10 - 좋아요

Wing

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Need to keep an eye on the ant issue in the rooms. I think they may have some living in hotel. Other than that the spa is great and good breakfasts. Generally well serviced hotel.
2024년 4월에 4박 숙박함

6/10 - 괜찮아요

BRIDGET JANE

단체 여행
Great bar both inside and out
2024년 4월에 2박 숙박함

8/10 - 좋아요

Richard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location and really popular place for a drink pre and post dinner.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Pamela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Julie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Lovely hotel but St Helier is limited in its offerings for holiday makers.
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Carla 님, Springfield

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay very clean and breakfast very appreciated
2024년 4월에 1박 숙박함

8/10 - 좋아요

Pieter 님, Chesapeake

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only problem with this excellent facility is the ongoing pounding noise till late at night from the downstairs music at the bar
2024년 4월에 2박 숙박함

8/10 - 좋아요

Patricia

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The aircon in my room was particularly noisy and I woke up numerous times during the night. Turning off the aircon made the room too hot. I was glad to get home for a decent night's sleep. The shower was a bit hit and miss too with tepid one minute and scorching hot the next. Difficult to use the complimentary shampoo as it didn't like to come out of the bottle! I would have like to make use of the Spa and swimming pool but time was not on our side as we were over in Jersey trying to sort out our recently deceased Aunt's estate. Perhaps another time - hopefully there will be a room with decent air conditioning and a not so temperamental shower!
2024년 4월에 3박 숙박함
답변 제공: Rianne 님, 2024년 4월 15일
Good afternoon Patricia,Thank you very much for taking the time to share your feedback from your recent stay with us at The Royal Yacht Hotel.Firstly we are sorry to hear that reason for visiting Jersey and The Royal Yacht Hotel and wish to extend our condolences to you and your family.Should you stay wish us again in the future please straight away advise us of any issues you are experiencing and our reception team, who is available 24 hours a day, will be happy to assist in resolving these to ensure you have a comfortable stay with us.In the meantime I wish to once again thank you for your time to write a review and extend my condolences to yourself.Kind regards,Rianne de JongReservations

10/10 - 훌륭해요

Graham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent hotel, location, room, restaurant, bar, staff very efficient helpful and friendly highly recommend short distance walk to the main high street shop bars and restaurants
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Roy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in an ideal position for everything. No need for taxis to get anywhere as close to the bus station. The restaurants in the hotel are good but shopping is close to hand and no matter what facilities are used the staff are excellent.
2024년 4월에 7박 숙박함

10/10 - 훌륭해요

SANDRA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very close to the bus station, plenty of dining options near by if you didn't want to eat in the hotel. Breakfast was very good and staff very attentive...we will definitely return.
2024년 4월에 3박 숙박함

8/10 - 좋아요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very expensive area with little to do other than some bars and resturants but pretty and very clean. Nothing at all for kids other than the beach
2024년 3월에 4박 숙박함

8/10 - 좋아요

Viktor

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wanted to a stay in a full service hotel and we were not disappointed. The room was comfortable and the breakfast service was super.
2024년 3월에 4박 숙박함

8/10 - 좋아요

Raj

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location. Great breakfast. Room wasn’t brilliant and quite small. Needed to move room as couldn’t move around bed without hitting my head in eves. Note there is a night club on location and noise could be an issue if room not soundproofed. All in all good but could have been better..
2024년 3월에 4박 숙박함

8/10 - 좋아요

Chris

좋아요: 청결 상태, 편의 시설/서비스
Great location on Liberation Square close to restaurants, shops and transport links. Room was good but cleanliness could have been better (staff need to look under furniture) and service generally good although the bouncer on the door when returning from our meal out on Saturday night was rude and wasn’t particularly a great representation of the hotel in general. Would return based on location and facilities.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

4/10 - 별로예요

Nicholas 님, Ringwood

출장 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No hot water. What more can be said - this is the most basic requirement and the hotel failed. Still charged the same money & I won’t be staying again. Very poor.
2024년 3월에 1박 숙박함

6/10 - 괜찮아요

Phill

2024년 3월에 1박 숙박함

4/10 - 별로예요

Mark

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor experience altogether. Very dated room despite booking a superior room. Only 'allowed' one key card despite multiple travellers. Staff not particularly accomidating to requests.
2024년 3월에 1박 숙박함

2/10 - 너무 별로예요

Kevin George

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This would have been a 4/5 star review, however on check out we were accused of taking something from the mini bar, and despite the fact that we told them this was a mistake, we were still charged for it after we left. I had to tone the hotel more than once and was told they needed to investigate before they can issue us with a refund. It’s not about the money but about being treated like a liar over a drink. Shame really as the hotel is lovely otherwise.
답변 제공: Reservations - The Royal Yacht Hotel 님, 2024년 3월 18일
Good afternoon Mr Kevin George, Thank you very much for your feedback through Expedia following your recent stay and departure from The Royal Yacht hotel. Please note that we take extreme care in our customer service and would suggest to email us direct on reservations@theroyalyacht.com We can then investigate the case further Kind regards, Reservations The Royal YachtWeighbridge, St HelierJersey CI JE2 3NFT: +44 01534 720 511E: Reservations@theroyalyacht.comwww.theroyalyacht.com

10/10 - 훌륭해요

catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location, staff very friendly, excellent breakfast, rooms very clean and nicely decorated
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

JULIETTE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Heather

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic location. Friendly, helpful staff.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, well-appointed room and bathroom. Staff all very polite and helpful. Spa was great - really enjoyed that, as the weather wasn't very good! Would definitely go back.
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Lisa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great facilities, great location, food was really nice breakfast choice was really good too.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Cerri

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing stay from start to finish. The hotel staff went out of their way to make my stay an enjoyable stay. Will be booking again to stay at this amazing hotel
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice, central hotel. Calm, quit night. Only improvement they could make is secure storage for bikes
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Michael Erwin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Arguably the best hotel in the area for someone looking to eat, drink and party at night as the hotel has it's own club.
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Oswald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I normally like staying at the yatch but the room this time had a very poor bed and was very unconfortable
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We had a lovely 4 days at The Royal Yacht hotel, the room was spacious and welcoming, the staff were very helpful and the whole ambiance was good. The spa and gym were excellent and well maintained and much appreciated. The breakfasts were very good with a large range of options, service was fast and efficient and the dining area has very spacious. We only ate lunch there once, in the Grill Bar, and it was an excellent meal. I can thoroughly recommend the hotel and St Helier, it was cheaper to fly to Jersey, have 4 days at The Royal Yacht than to have two nights at a similar hotel in The New Forest!
2024년 2월에 4박 숙박함

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay in Jersey
This hotel was so nice, even nicer than we expected! The room was beautiful, breakfast was good, and location is perfect. Would stay here again!
2024년 1월에 2박 숙박함

8/10 - 좋아요

sheena

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
lovely and relaxing stay.
2024년 1월에 3박 숙박함

8/10 - 좋아요

D L

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
small room
We stayed in the older part of the building and the room was very small and felt like it was on a tilt and made me feel vertigo. room 434. But the hotel is amazing, the bars, food and staff are fantastic, the spa is lovely, everywhere is spotless. Our room was just a bit odd in the walk from the door to the window, felt like it was up hill !! The restaurant was so nice too, lovely veiw.
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

DAN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함

10/10 - 훌륭해요

Luan 님, Oslo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Garry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
Great staff, lovely comfortable hotel and the food in the steak house was amazing
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Impressive
Very impressed with hotel
2024년 1월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Food poisoning
Food poisoning from the restraunt on the first night. No hot water next day And third day heating not working. Window allows alot of cold air in. Very ill because first night and struggled the rest of the time
2024년 1월에 2박 숙박함
답변 제공: Reservations - The Royal Yacht Hotel 님, 2024년 1월 12일
Good afternoon, Thank you very much for your feedback through Hotels.com/Expedia. We take your feedback very serious and would recommend to contact the hotel direct to investigate what happened during your stay. We hope to hear from you. Kind regards, Reservations The Royal Yacht hotel