Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

Thank you for choosing Best Western Plus Pontoon Beach for your stay! We hope to see you again soon.Have A Great WeekendVicki Reed GM

We are so happy you choose us for your wedding group! We hope you come back in the future to stay again!SincerelyVicki Reed GM

Dear Stanley Thank You so much for letting us know how much you enjoyed your stay with us! Hope you come back soon.SincerelyVicki Reed GM

Dear Jennifer Thank you for choosing us for your lodging & letting us know how much you enjoyed your stay with us! Hope to see you again soon.SincerelyVicki Reed GM

Dear David We are so glad you enjoyed your stay with us! Hope you come back real soon.SincerelyVicki Reed GM

Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

Dear William After I heard the raised voices in the lobby from my office I came out to see what was going on to find you arguing with my breakfast attendant regarding your children dumping yogurt out onto the floor & other food. Attendant had just asked that you not let them leave the mess for someone to slip & fall on. The 2 housekeepers sitting on the sofa in the lobby have to come in early due to their car being broke down but as a courtesy to all guest they can not clean rooms until 9am. You had started raising your voice to me telling me why it was ok for your children to make the mess since you had paid for a room.RegardsVicki Reed GM

THANK YOU FOR CHOOSING US FOR YOUR LODGING!HOPE TO SEE YOU IN THE NEAR FUTURE.SINCERELYVICKI REED GM

Dear Jeffery Thank you for choosing Best Western Plus Pontoon Beach for your stay! Come back & see us when in the area.SincerelyVicki Reed GM

thank you come visit us again sometime

thank you

thank u

thank you

we got the maintance guy to fix the curtain thank you so much for telling us

thank you come again

we are truely sorry about your experience with our hotel we try our best to satisfy our guest.this is a non smoking hotel again we are very sorry.

thank you hope to see you again

THANK YOU

thank u we will love to have you again

thank you come stay with us again

Dear Julia I am sorry you did not enjoy your stay with us. Please give me a call so I can address what you did not enjoy.RegardsVicki Reed GM

THANK YOU WE LOVE HAVING YOU STAY WITH US.THANKS FOR CHOOSING BEST WESTERN FOR YOUR STAY.

THANK YOU WE WILL LOVE TO HAVE YOU COME AND STAY WITH US AGAIN WE'RE SO GLAD YOU ENJOYED YOUR STAY.

Dear Rhonda Please contact me to go over your stay with us. We want every guest to be totally satisfied with their stay. I am sorry you were not.RegardsVicki Reed GM

thank for coming to stay with hope to see you again

Dear April I apologize but this is not our standards. Hopefully you will give us another chance. I am glad we found a clean room for you.RegardsVicki Reed GM