해변/바다 전망

돌핀 비치 리조트 여행 후기

3 out of 5
돌핀 비치 리조트
4900 Gulf Blvd, St. Pete Beach, FL

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1477개 이용 후기 중 601개" "
평점 8 - 좋아요. 1477개 이용 후기 중 490개" "
평점 6 - 괜찮아요. 1477개 이용 후기 중 211개" "
평점 4 - 별로예요. 1477개 이용 후기 중 90개" "
평점 2 - 너무 별로예요. 1477개 이용 후기 중 85개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

6/10 - 괜찮아요

william

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
i was not aware of the high extra fees....i would of liked to know about resort fees, and stuff...the Expedia site made me think they had a Continentale ...they dont....its ok for the price in general though....not great
2024년 4월에 5박 숙박함
답변 제공: GM 님, 2024년 4월 22일
Dear william, Our goal is to exceed our guests’ expectations, so I’m sorry that your stay was just okay. We appreciate your attention to reviewing our hotel, and I will review your comments with the staff. We thank you for staying with us and hope to impress upon your return to the area. Sincerely, Devin Frank, GM

8/10 - 좋아요

Sandra 님, Butler

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This resort was very nice. We enjoyed our stay.
2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 21일
Dear Sandra, On behalf of our entire team, thank you for your kind review. It's wonderful to know that your stay was enjoyable. Our associates work hard to provide a pleasant experience, so we appreciate that you took the time to review our hotel. Thank you for choosing us while in the area. Best, Devin Frank, GM

8/10 - 좋아요

Sean

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was extremely helpful an friendly
2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 16일
Dear Sean, We welcome all compliments, but it is especially nice to hear you praise our staff. They truly breathe hospitality into every aspect of our hotel and make it a wonderful place to stay. Your review is appreciated, and we hope to see you again soon. Best, Devin Frank, GM

10/10 - 훌륭해요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This resort couple use some room updates but it was clean, friendly and had great ammenities!
2024년 4월에 4박 숙박함
답변 제공: GM 님, 2024년 4월 15일
Dear Alicia, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Devin Frank, GM

10/10 - 훌륭해요

Gina A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the pool and the pool bar with easy access to the beach! Lounge chairs, and cabanas were great!
2024년 4월에 4박 숙박함
답변 제공: GM 님, 2024년 4월 15일
Dear Gina A, I’m so glad you enjoyed our hotel and amenities! Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Devin Frank, GM

4/10 - 별로예요

Kaleigh

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location was only thing good about it. Rooms are disgusting the vents were black ceilings were leaking and the bathroom was full of rust. We had a patio room and people were banging on our patio door trying to get in all night. Had to leave early because the weather closed the pool and ocean and didn’t get a refund. Think my two year old got sick from the room because of mold. I Will not stay there again.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 13일
Dear Kaleigh, Providing the highest level of hospitality is our top priority, and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope you might reconsider a return for a stay in line with our expectations. Sincerely, Devin Frank, GM

6/10 - 괜찮아요

amy

별로예요: 청결 상태, 숙박 시설 상태 및 시설
We love that it’s right on the beach, the pool is very nice. The hotel itself could use some TLC.
2024년 4월에 7박 숙박함
답변 제공: GM 님, 2024년 4월 15일
Dear amy, Please accept my sincerest apologies for your less-than-satisfactory experience during your recent stay. Your feedback is greatly appreciated, as it helps us improve our offerings. We value your patronage and look forward to the opportunity to provide you with a more enjoyable experience on your next visit. Sincerely, Devin Frank, GM

6/10 - 괜찮아요

Teresa Ann

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful walk-out front beach room. Sold my room before I got there but I pre-paid. Room was trashed, hotel was trashed.
2024년 4월에 3박 숙박함
답변 제공: GM 님, 2024년 4월 8일
Dear Teresa Ann, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight some successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Devin Frank, GM

10/10 - 훌륭해요

RuthAnn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice pool. Great view of ocean
2024년 4월에 5박 숙박함
답변 제공: GM 님, 2024년 4월 7일
Dear RuthAnn, It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon. Best, Devin Frank, GM

8/10 - 좋아요

Kimberly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Even though property is a little outdated as far as rooms and hallways it is extremely clean. Beds were comfortable and had plenty of room. The view of the ocean was beautiful. Good choices were excellent in the restaurant and so was the outdoor tiki bar was great. Staff were friendly and went above and beyond to make our stay pleasant.
2024년 4월에 4박 숙박함
답변 제공: GM 님, 2024년 4월 7일
Dear Kimberly, We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our amenities, ocean views, and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again. Best, Devin Frank, GM

2/10 - 너무 별로예요

Allen

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room cost total $450/night by the time the fees and taxes were added to the $337 rate. What a joke. This is maybe 2 star property at most. Our room had a broken lock. Someone had to come let us into the room whenever we went iut. The drawers were broken and the furniture was ancient. Bulbs were burned out. The a/c dripped into the room. The rug was filthy. Some metal vent cover banged incessantly whenever the a/c was on. No housekeeping for three days. They just hung a do not disturb sign on the door and dumped sheets on the floor outside. The pool deck is painted and the pain is peeling everywhere. That this place charges a "resort" fee is insulting. It is a dilapidated hotel that the owner is just milking for every penny from unsuspecting guests. St. Pete's Beach is not nice enough to make up for this disgrace. Go elsewhere. You will be glad you did.
2024년 4월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 5일
Dear Allen, Thank you for taking the time to share your review of your recent stay with us. We are truly sorry that we couldn't provide you with the exceptional experience that you expect from our hotel. We understand that the details can make or break a trip, and we regret that we fell short of your expectations. Your feedback is extremely valuable to us as it helps us to improve our offerings and better serve our guests. We appreciate your patronage and sincerely hope that you will allow us to exceed your expectations in the future. Sincerely, Devin Frank, GM

10/10 - 훌륭해요

Nikala

좋아요: 편의 시설/서비스
Clean,friendly staff
2024년 4월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 3일
Dear Nakala, Thank you for this great review and recommendation. It's feedback like this that keeps us smiling. We hope to host you again soon. Best, Devin Frank, GM

6/10 - 괜찮아요

PS

별로예요: 청결 상태
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 4월 1일
Dear PS, Thank you for choosing us and for taking the time to review our hotel. We hope to provide you with a flawless stay upon your return to the area. Sincerely, Devin Frank, GM

8/10 - 좋아요

Amanda

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
5th time staying here- I love it because it’s nothing huge or busy, and has easy access to the beach. I loved staying on the first level poolside as well this year! Yes, the hotel could definitely use some updating with decor, so that is the only negative (the interior color scheme and carpet in particular).
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 31일
Dear Amanda, Welcome back! It is fantastic to hear that you have enjoyed your stays. We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Best, Devin Frank, GM

6/10 - 괜찮아요

Ellen

2024년 3월에 9박 숙박함
답변 제공: GM 님, 2024년 4월 16일
Dear Ellen, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Devin Frank, GM

10/10 - 훌륭해요

Rebecca

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ive been here many times. Never had a bad experience
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 26일
Dear Rebecca, For being a return guest, you have the gratitude of the entire staff. Thank you so much for your business and uplifting words regarding your experiences here. We are proud to be your favorite hotel in St. Pete Beach and look forward to your next stay. Best, Devin Frank, GM

8/10 - 좋아요

Mel

연인과의 여행
좋아요: 청결 상태
Housekeeping knocked on our door, we advised we didn't need anything, however, we left and came back to our room it was apparent they had come into our room while we were gone as the TV was on which was not us. It was apparent it was staff as neither one of us left it on plus it was on a different channel. Was kind of worrisome that staff was in our room without us bein there after we said we didn't need anything. There really isn't any activities to do when the weather is poor.
2024년 3월에 5박 숙박함
답변 제공: GM 님, 2024년 3월 26일
Dear Mel, Your comfort is our top priority, so I am glad to see your stay was positive overall. We appreciate your positive feedback and areas for improvement, as it allows us to serve our guests better. Thank you for your review and recommendation, and we hope to host you again. Best, Devin Frank, GM

10/10 - 훌륭해요

Matt

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really liked the views of the ocean and amenities
2024년 3월에 5박 숙박함
답변 제공: GM 님, 2024년 3월 25일
Dear Matt, It warms my heart to hear that you had an excellent stay. Thank you for your positive review and, more importantly, for being our guest. We look forward to being your hotel of choice whenever you return to St. Pete Beach. Best, Devin Frank, GM

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very accommodating! Love the location and access to the beach! Very walkable
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 23일
Dear Patricia, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed your stay. It was our pleasure to host you, and we hope to see you again. Best, Devin Frank, GM

6/10 - 괜찮아요

Angie

가족 여행
별로예요: 숙박 시설 상태 및 시설
You get what you pay for. Not bad for it being an older hotel. Looks a little dated and needs some upgrading. Shower is not little kid friendly.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 22일
Dear Angie, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Devin Frank, GM

10/10 - 훌륭해요

Antonio

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Jason

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything we needed in a resort at a reasonable rate.
2024년 3월에 5박 숙박함
답변 제공: GM 님, 2024년 3월 21일
Dear Jason, Glad to hear it! Thank you for taking time out of your busy day to let us know you enjoyed yourself here. We strive to provide a great experience and appreciate your kind words. Best, Devin Frank, GM

10/10 - 훌륭해요

Roger

연인과의 여행
Great stay! Right on the beach
2024년 3월에 5박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Dear Roger, Thank you for taking the time to write. I'm happy that our gorgeous beachfront location made for an enjoyable stay. A return visit is the best compliment! Best, Devin Frank, GM

8/10 - 좋아요

Karen

great beach and pool
2024년 3월에 5박 숙박함
답변 제공: GM 님, 2024년 3월 23일
Dear Karen, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Devin Frank, GM

10/10 - 훌륭해요

kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amenities abound! Value is phenomenal for the area.
2024년 3월에 4박 숙박함
답변 제공: GM 님, 2024년 3월 19일
Dear kathleen, I'm so glad you enjoyed your stay with us. It is lovely that you found both our amenities and overall value exceptional. We hope to see you again soon! Best, Devin Frank, GM

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

janet

2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 4월 17일
Dear janet, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Devin Frank, GM

8/10 - 좋아요

fabiano

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family and I loved the Hotel and we were very well looked after, the Hotel was wonderful and we loved everything 🙌🙌🙏🙏😘❤️
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 18일
Dear fabiano, Glad to hear it! Thank you for taking time out of your busy day to let us know that you and your family enjoyed yourselves here. We strive to provide a great experience and appreciate your kind words. Best, Devin Frank, GM

8/10 - 좋아요

Maxine

2024년 3월에 7박 숙박함

10/10 - 훌륭해요

Katelyn Von

좋아요: 청결 상태, 직원 및 서비스
Was perfect for our young family!
2024년 3월에 6박 숙박함
답변 제공: GM 님, 2024년 3월 17일
Dear Katelyn Von, What an excellent rating! I am thrilled to see that you had a perfect stay and hope that we will be your first choice for lodging when visiting our great city from here on out. Thank you for your business, and please come again. Best, Devin Frank GM

6/10 - 괜찮아요

Paulette

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 17일
Dear Paulette, Ensuring our guests' satisfaction is our topmost priority, and we apologize for not being able to provide a more positive experience. We appreciate your feedback and thank you for taking the time to share your review with us. Sincerely, Devin Frank GM

4/10 - 별로예요

Vicky

2024년 3월에 5박 숙박함
답변 제공: GM 님, 2024년 4월 5일
Dear Vicky, We assess all reviews to ensure we provide the highest quality of service, and we apologize for falling short during your stay. We hope to welcome you again for a WOW experience. Thank you for staying with us. Sincerely, Devin Frank, GM

6/10 - 괜찮아요

James

가족 여행
좋아요: 직원 및 서비스
Beautiful beach. Pool area very clean. Liked the $15 daily credit and 2 free drink tickets. Flippers food, drinks and service were good. Also loved the cabanas. Room 368 smelled old, old decor needs updated. TV didn’t work although they did offer to come fix( it was at night when everyone was showered so we said no)Plug in changing area wouldn’t hold a plug. We had to also retrieve new bath towel sets as they were never replenished. Probably wouldn’t stay here again.
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 15일
Dear James, While it sounds like you had a lot to like about your stay, I am very sorry that we didn't exceed your expectations overall. Your detailed feedback is appreciated as it helps us to focus on the areas that need our immediate attention for improvement. Please consider a return trip so we can provide you with a better experience. Sincerely, Devin Frank, GM

10/10 - 훌륭해요

Linda

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was an excellent stay for friends and family. Very accommodating staff and amenities.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 15일
Dear Linda, Thank you for being our guest and complimenting the staff. A fantastic hotel stay starts and ends with the people who run the property, so your kind words are appreciated. We hope to have you back for another five-star experience in the near future. Best, Devin Frank, GM

8/10 - 좋아요

Leslie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함

8/10 - 좋아요

Carolyn

I thought the facility was very nice. We had a great time the only disappointment was trying to get into the restaurant. There was a long wait & there were many many tables available so we just went elsewhere instead of waiting. Maybe need more staff in the dining room.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 15일
Dear Carolyn, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I have noted your recommendations regarding restaurant staffing. Thank you for your time in reviewing our hotel. Best, Devin Frank, GM

6/10 - 괜찮아요

Steve

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Didnt like the property reserve requirments.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 15일
Dear Steve, Thank you for choosing to stay with us and for providing your valuable feedback. We hope to have the opportunity to impress on a return visit. Sincerely, Devin Frank, GM

6/10 - 괜찮아요

Alanah

연인과의 여행
별로예요: 직원 및 서비스
The best thing about this hotel is it’s right on the beach.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 14일
Dear Alanah, Thank you for your feedback. I am happy that our location was a great fit for your time in St. Pete Beach. I hope we can host you again in the future for an even better experience. Sincerely, Devin Frank, GM

4/10 - 별로예요

Betty

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 14일
Dear Betty, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that you did not enjoy your visit. We appreciate the feedback and hope to serve you in the future better. Sincerely, Devin Frank, GM

6/10 - 괜찮아요

Kimberly

2024년 3월에 7박 숙박함
답변 제공: GM 님, 2024년 4월 2일
Dear Kimberly, We appreciate your attention to reviewing our hotel and hope to host you again. Sincerely, Devin Frank, GM

6/10 - 괜찮아요

Susan

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
The location is great with great view of the gulf. The rooms have not been upgraded in a very long time including still have carpeting on the floor. The staff were all very helpful and pleasant.
2024년 3월에 7박 숙박함
답변 제공: GM 님, 2024년 3월 12일
Dear Susan, While it sounds like you had a nice stay overall, I am sorry that our decor impacted your satisfaction with our hotel. We appreciate you taking the time to share your review and hope to provide you with a WOW experience in the future. Thank you for staying with us. Sincerely, Devin Frank, GM

2/10 - 너무 별로예요

Gavin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolute filth. I’d leave negative 5 stars if I could.
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 12일
Dear Gavin, I am sorry to see that our property did not provide you with a good stay. We always want to leave a positive impression and it appears we fell short. We hope to redeem ourselves to you on a future visit and are at your service should you wish to discuss how we could do better next time. Sincerely, Devin Frank, GM

10/10 - 훌륭해요

Yvette

2024년 3월에 2박 숙박함

8/10 - 좋아요

Terri

좋아요: 직원 및 서비스
2024년 3월에 3박 숙박함

10/10 - 훌륭해요

Wendy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Dolphin is just perfect for our needs. A huge pool, hotel is right on the beach, Flippers bar has a nice selection of food (though it took a while between ordering & receiving dinner). The staff was great throughout the hotel - Tony at check in was welcoming, friendly and very efficient; Jim at Flippers bar was really nice, great with all the customers and took care of everyone with ease; the housekeepers were sweet and made sure we had everything we needed.
2024년 3월에 3박 숙박함
답변 제공: GM 님, 2024년 3월 12일
Dear Wendy, Thank you for sharing such a wonderful review that is worthy of being framed. We take pride in providing our guests with exceptional service and accommodations, and your feedback is a valuable validation of our efforts. We truly appreciate your review and recommendation, and we hope to have the pleasure of serving you again in the future. Best, Devin Frank, GM

2/10 - 너무 별로예요

Jessica

가족 여행
별로예요: 숙박 시설 상태 및 시설
Took three hours after check-in to actually get us into our room. The front desk staff was very pleasant and couldn’t do anything for us which was extremely frustrating. We asked to speek to the hotel manager “Brittany, but she wasn’t there and there was no one else to speek to. They said the reason was it’s spring break, but said that housekeeping wasn’t lacking. If you say 4 PM, then check us in at 4 PM.
2024년 3월에 1박 숙박함
답변 제공: GM 님, 2024년 3월 11일
Dear Jessica, We truly apologize for the inconvenience you experienced during your stay. We deeply regret not having a room ready for your arrival, as this falls far below the high standards we strive for. Please know that we are continuously working to enhance our service quality, and we hope to have the chance to provide you with the exceptional experience our guests have come to love. Your feedback is greatly appreciated, and we sincerely thank you for taking the time to share your thoughts with us. We look forward to the opportunity to welcome you back and exceed your expectations. Sincerely, Devin Frank, GM

2/10 - 너무 별로예요

Efrain

단체 여행
별로예요: 숙박 시설 상태 및 시설
Not Worth the money! Craazy resort fees and other charges too high! 2 weeks days over $800 dollars for a musty smelly room with a view of the parking lot. Bartender at the inside bar very rude 👎
2024년 2월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 10일
Dear Efrain, Thank you for choosing the Dolphin Beach Resort. While we are saddened to hear that you did not find us to be a good value, we are grateful that you took the time to share your feedback with us. We truly value the opinions of our guests, as they help us to continually improve our service. We hope you might give us another try in the future. Sincerely, Devin Frank, GM

10/10 - 훌륭해요

Sandra

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the beach and pool area and the fresh fruit infused lobby water. The free food and drink were a very nice perk. Very disappointed when requested caffeinated coffee for room and was told did not have any because old people were drinking all the caffeinated coffee and not the decaf… I’m one if those people!
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 9일
Dear Sandra, We are so glad that you enjoyed the beach and our amenities, but I'm very sorry for our lapse regarding the coffee. Please forgive us. Your sincere feedback, which includes successes and areas for improvement, helps guide our team, who strives to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Sincerely, Devin Frank, GM

10/10 - 훌륭해요

Shane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was maybe the friendliest staff we have ever experienced.
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 9일
Dear Shane, Thank you for your lovely review and recommendation. I’m glad your stay was enjoyable, and I appreciate you acknowledging our helpful and friendly staff. We look forward to seeing you again upon your return to the area. Best, Devin Frank, GM

8/10 - 좋아요

Laura

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was our second visit to this place and the new owners seem to be working on fixing it up. We always enjoy the stay
2024년 3월에 7박 숙박함
답변 제공: GM 님, 2024년 3월 9일
Dear Laura, Welcome back! We appreciate your return visit. I'm glad that you are enjoying our improvements. It is our pleasure to host you, and we look forward to your return. Best, Devin Frank, GM