2 개의 야외 수영장, 카바나(요금 별도), 수영장 파라솔
예약 가능 여부 확인

더 리츠-칼튼, 세인트 토마스 여행 후기

5 out of 5
더 리츠-칼튼, 세인트 토마스
6900 Great Bay, St. Thomas, St. Thomas

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 292개 이용 후기 중 169개" "
평점 8 - 좋아요. 292개 이용 후기 중 47개" "
평점 6 - 괜찮아요. 292개 이용 후기 중 36개" "
평점 4 - 별로예요. 292개 이용 후기 중 21개" "
평점 2 - 너무 별로예요. 292개 이용 후기 중 19개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Dorell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect resort
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Helen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Best place
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Bobby Suttice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved the ocean view from my room and the staff's attention to detail & helpfulness. The upkeep of the grounds & whole facility was immaculate.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Neressa Bacchus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic place to stay.
2024년 4월에 2박 숙박함

8/10 - 좋아요

YASMINE 님, Brooklyn

좋아요: 청결 상태
Their beach side food and service was mediocre. The sunset cruise and staff were excellent. They are inconsistent with replacements in room after cleaning.
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Michael Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We really enjoyed our 6 night stay. The staff are so friendly and the fellow guests were too. The king size bed room was nice but if I had to suggest improvement, I would want more storage space. The motion control lights in the bathroom woke up anyone sleeping because the shower glass wall let light though into the bedroom. Bad design. The beach and pool area are gorgeous and restaurant was excellent. We ate there twice for dinner because the food, service and view was amazing. We would definitely come again.
2024년 4월에 6박 숙박함

10/10 - 훌륭해요

torry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great view , super clean and safe area
2024년 3월에 4박 숙박함

8/10 - 좋아요

Itoro

좋아요: 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함

4/10 - 별로예요

Esther

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The amenities, quality of food and service, rooms are all far from a 5 stars hotel. Very very expensive for what it is. Luckily the staff is very nice and friendly but we were very disappointed with the overall quality of the hotel.
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Rhonda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

10/10 - 훌륭해요

Regina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함

8/10 - 좋아요

Luis

좋아요: 청결 상태
El check in fue un desastre
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Nimeshkumar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

Pamela

2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best stays I’ve ever had. Very helpful and friendly staff.
2024년 2월에 3박 숙박함

8/10 - 좋아요

Ellen

2024년 2월에 6박 숙박함

8/10 - 좋아요

Ellen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
try harder
We had a very nice stay. Great view, clean room. The mattresses need to be flipped so they aren't leaning to one side. We arrived at 5 PM. The first night we had trouble with the QR code to order room service and the front desk was helpful. Food the first night was pretty bad, hard tough cold chicken sandwich. My husband's burger was tough, over spiced and hard. The fries were rubbery. We hardly ate any of it. They forgot the ice we ordered. Ice machine was broken or we would have used it. Bad start. Next time we had room service they forgot to bring my husbands dinner. Mine was cold. Seemed no matter what we ordered it arrived wrong/missing something and cold or just icky, except the wine. The delivery people were nice as was were the house keeping ladies. Over all the place was clean. We had a great dinner at Blue Water, the Pad Thai was the best I have ever had...but sadly couldn't get in again on Wednesday and Thursday. Alloro breakfast was very good. The smoked salmon was the best I have ever had. They served the smallest eggs I have ever seen, but good. Wondered why there was sooooo much garlic in the guacamole..not my favorite. The coffee place was excellent, super nice helpers. Sail had nice food, servers and drinks. Except the lettuce/veggie wrap gave me diarrhea all night. Coconut Grove has a super bar and excellent bar tender, Charlesworth is amazing. Give that man a raise!!!! The gift shop was low on all sizes of women's tops. Nice sales person.
2024년 2월에 8박 숙박함

10/10 - 훌륭해요

William

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 3박 숙박함

6/10 - 괜찮아요

Mark

연인과의 여행
별로예요: 청결 상태
Put in a handicapped room and we ARE NOT handicapped. Spa did not recognize our reservation and staff was very rude and demeaning, talk to the hand with attitude. Rained for 3 days and no umbrellas in our room. Shuttle service did not want to take us to our room upon check in until I offered to drive. Could not reach Aloro to order a pizza to pick up since mail box full, when called concierge would not contact restaurant instead told up to keep calling Aloro directly. Concierge would not shuttle us to Caribbean Fish market next door. The facility is a RINO Ritz in name only. Will never return. Sad since surroundings are beautiful. On to St Croix and St Bartz.
2024년 2월에 7박 숙박함

8/10 - 좋아요

Desara 님, Weymouth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was very quiet . Thinking that is a island resort i will loved if it has a little vibe some music at the pool. Allore restaurant was ok but not was i was expecting as a restaurant at ritz. The last day of our staying I couldn’t use the bathroom because was a water leak from the ceiling
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Michele L.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Ritz-Carlton is an absolutely beautiful resort with impeccable service. We cannot wait to return!!!
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Daniel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a fantastic resort. The dinner options inside the resort can be improved with better quality food.
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

BIOLA

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were very helpful! Food was delicious Property and location A1
2024년 1월에 1박 숙박함

4/10 - 별로예요

Ryan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I paid ~1,500 per night for a room at the Ritz - a supposedly 5 star hotel. This is a 3 star hotel. The staff was friendly but the hotel itself is worn down and dirty. 5 star amenities are no where near this place. The food was of 3 star quality. Nothing about this place is 5 star. I’ve stayed in lux hotels all over the world this has been the worst. Based on this I wouldn’t stay at another Ritz…this hotel should lose its flag, be closed and revamped. If not don’t advertise as 5 star it’s 3 star at most. Again dirty, poor food, amenities are terrible, staff is nice but that it, they are slow u knowledgeable and not a lux experience. I never wrote reviews this is my first but need to share so other don’t waste their money. If I had paid 300/night I wouldn’t be upset, but 1,500 was a waste…..The Ritz corporate needs to visit this place….
2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Johanny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Kailey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 3박 숙박함

8/10 - 좋아요

Wade

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice But Maze of Stairs are Tough
Spa is adequate, bar is best on the island, Italian restaurant Alloro is excellent, continental breakfast is excellent but expensive. Service is good property is well care for. No elevators up to the rooms access is difficult if you are older or out of shape. Also getting around property is a maze of stairs and ramps, after 3 days I still did not know my way around. Stairs are needed to get to every part of the property.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Greg

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 7박 숙박함

10/10 - 훌륭해요

Frank 님, Cranston

2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful
2023년 10월에 6박 숙박함

10/10 - 훌륭해요

Ganesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had an amazing two nights stay at the Ocean Front room. The facilities at the Hotel is so good, we didn't find the need to go out. We enjoyed the Kayaking, Paddling, Indoor Pool, Private Beach. restaurants. Great Place to stay in St.Thomas. St.Thomas is very crowded and infrastructure is crumbling a lot, so place like Ritz Carlton has created a clean environment for visitors to enjoy the nice sun. Wish the price is little reasonable but given the outside environment, it's worth the ambience inside. I will try Ritz Carlton at some other places also as I have experienced very stay at St.Thomas
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Jacqueline

좋아요: 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함

8/10 - 좋아요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently located on the east side of the island. Quick access to the St John ferry. Beautiful view of St John from the pool / beach area. Great staff! Could use some evening entertainment. Very quiet on the resort after dinner.
2023년 10월에 7박 숙박함

10/10 - 훌륭해요

Alexey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay was Absolutely wonderful!!! From arrival to departure and everything in-between was like a fairy tale since we were celebrating our Honeymoon. The staff , the grounds and the food was of the highest quality and we enjoyed EVERYDAY. Will Definitely be returning. Thanks to all the staff for a wonderful experience
2023년 10월에 4박 숙박함

6/10 - 괜찮아요

Clarence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We absolutely loved the location of the ritz-carlton, however we expected more services, more inclusive options, and definitely more food option. We would've loved to have a tours and excursion included with our stay as well. Overall or stay was great but these few thing would have definitely made it an Amazing trip.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Rufus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함

10/10 - 훌륭해요

Brencia

2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Thomas J

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Ritz was very accommodating and provided a lot of amenities. The staff was VERY friendly and helpful.
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Moyna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Highly recommended.... expensive but worth the price. We stayed for our honeymoon and everything was great from arrival to departure. We went mid September during the off season and loved that the resort wasnt overcrowded. Opt for the Club lounge the food and unlimited drinks are worth the extra money. The resort is beautiful and well maintained. The staff was beyond amazing!!!! Everyone was very pleasant and engaged, they really took time to get to know us and made sure our needs were met. One staff member even got us a honeymoon gift!!! A few ppl we want to highlight are Kimorah and Knoy at checkin; Jadisha, Jemar, Coronthia, Ruth and Shirley in the club lounge; Bellhops Bruce and Dani; Micheal at the front gate; Micah, Shawn and the water activities crew. Thank you all!!! We definitely plan to return.
2023년 9월에 5박 숙박함

2/10 - 너무 별로예요

John

2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Mike

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful!
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Latrease Thorpe 님, Brunswick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We absolutely loved the property for our Mother Daughter trip! I would strongly recommend staying in a room with club access! Food and drinks included! Every staff member was friendly and went out of their way to accommodate us! I can’t wait to go back!
2023년 9월에 4박 숙박함

10/10 - 훌륭해요

Daniela S

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s great location and it’s a beautiful place! The staff are amazing, we felt very comfortable around the property. Our room was exactly what we expected, good vibes by the pool/ beach area! We’re very happy with our stay.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Stephen John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함

10/10 - 훌륭해요

Patricia

2023년 8월에 5박 숙박함

6/10 - 괜찮아요

Shantrece

연인과의 여행, 가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Not a normal ritz Carlton experience. You walk up to them they stare at you as in “what do you want” no robes in room and if you order them there is a 2hour wait. Ordered champagne and cake for my husband’s birthday they delivered the champagnes with no glasses the cake came 3 hours later (said it wasn’t ready yet) I would not come back to this hotel unfortunately. I’d spend my money elsewhere
2023년 8월에 3박 숙박함

8/10 - 좋아요

Shandalear 님, Chesapeake

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The only issue that I had with the hotel Is the food. It was overpriced and overcooked.
2023년 8월에 4박 숙박함