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Best Western Plus Hotel Villa D'est

4.0 star property
Travelers can warm up by the lobby fireplace or unwind in the sauna after exploring Strasbourg's famous Christmas Market - perfect winter comforts

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Located near Strasbourg Convention Centre and Place Kléber, Best Western Plus Hotel Villa D'est offers a peaceful escape from city exploration. Guests appreciate the helpful staff, on-site car rentals, express check-in, relaxing sauna, and inviting lobby fireplace.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

About this property

Best Western Plus Hotel Villa D'est

  • Upscale family-friendly hotel near Strasbourg Christmas Market
  • Located close to Strasbourg Convention Centre and Place Kléber, Best Western Plus Hotel Villa D'est provides a terrace, a library, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and car rentals on site.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
    • Express check-in, babysitting (surcharge), and tour/ticket assistance
    • Smoke-free premises, an elevator, and luggage storage
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
  • Extra amenities include:
    • Hypo-allergenic bedding and pillowtop mattresses
    • Bathrooms with rainfall showers and shower/tub combinations
    • LCD TVs with satellite channels
    • Electric kettles, daily housekeeping, and desks

Awards and affiliations

  • Eco-Certified Property
  • This property participates in the FairMoove and Green Key (Foundation for Environmental Education), programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night, plus a deposit of EUR 20.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 to 18 per person
  • Self parking fee: EUR 20 per night
  • Extended parking fee: EUR 20 per night
  • Nearby parking fee: EUR 35 per day (82 ft away)
  • Pet deposit: EUR 20.00 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night
  • A fee will be charged for use of certain facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Best Western Plus Hotel Villa D'est pet-friendly?

Yes, dogs are allowed at this property. There's a deposit of EUR 20.00 per night and a fee of EUR 20 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 20 per night. Extended parking is available for EUR 20 per night.

What time is check-in at Best Western Plus Hotel Villa D'est?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at Best Western Plus Hotel Villa D'est?

Check-out is at noon. Late check-out is available for EUR 50 (subject to availability).

Where is Best Western Plus Hotel Villa D'est located?

This family-friendly Strasbourg hotel is located near the airport, within a 15-minute walk of Strasbourg Christmas Market and Strasbourg Convention Centre. Place Kléber and Strasbourg Cathedral are also within 1 mi (2 km). Lycee Kleber Tram Station is 12 minutes by foot and Ancienne Synagogue Les Halles Tram Station is 12 minutes.

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Reviews

Reviews

8.8

Excellent

9.4

Cleanliness

7.4

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 400 out of 825 reviews
Rating 8 - Good. 338 out of 825 reviews
Rating 6 - Okay. 63 out of 825 reviews
Rating 4 - Poor. 12 out of 825 reviews
Rating 2 - Terrible. 12 out of 825 reviews

Reviews

Verified

10/10 Excellent

Lynda

Liked: Cleanliness, property conditions & facilities
Excellent stay! Professional staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in a comfortable and cosy room. The trip was made all the better by some exceptionally friendly check in and reception / bar staff, who did all they could to help us. In particular, the late night reception lady was very friendly and helpful! Would definitely stay again.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities
Clean and good Size room.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice room, the welcome drink was appreciated
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was away from the downtown area, which was fine given that the Christmas market was going on. The room slept three people which bedroom that able to be isolated from the rest of the room for privacy. The Bathroom had a wonder bathtub to soak in.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

paris

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice place , price , service & friendly staff .
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Thomas

Super nice

Super nice and good location!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great small boutique hotel

We stay over during the Christmas market at the Villa D'est. The hotel had a great location close to town. The staff were welcoming. All was perfect, from the room size, bedding, breakfast etc. We will definitely stay there again if in Strasbourg.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this property! My sister is in a wheelchair and they were very accommodating. The room and bathroom were accessible with a roll in shower. We loved the breakfast in the morning. The staff is very helpful and made our stay perfect!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most courteous staff. Only suggestion would be to have more vegetables available at the breakfast buffet.
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and helpful. Good breakfast, parking garage should have auto activated lights, very dark in there.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and the rooms were a good size. Appreciated the air conditioning. It was about a 20 minute walk to the Notre Dame Cathedral/central area so that was the one downfall after walking all day. Really no dining dinner options which is ok if you don't mind a push to get back into the old town. We didn't use the parking as we left our car in Kehl Germany.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Henrik

Liked: Cleanliness

Very small rooms

When we arrived, we could not check in. I then asked if they had massage, and then i was presented wity a sign with 4 pictures and text in frence. That i felt like was very arrogant. New staff in the afternoon was amazing and then it became much better. The rooms are very very very small. No space for luggage. But nice city, beautiful christmas markets. Worth it all.
Stayed 2 nights in Dec 2024
Verified

8/10 Good

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hot
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Francois

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, but very small room and hallways.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Derryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and staff. The parking is a block away and very poorly lit underground parking.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, very Clean rooms an only about 10 minutes right top the City Center.
Stayed 3 nights in Mar 2023
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great. Quiet area and great breakfast
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfeast. 15 mn walk from historical town center.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was great.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. The staff was extremely helpful and very courteous. They went out of their way to help.
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great small hotel in a quiet neighborhood

Wonderful small hotel, but parking was off-site, a challenge and a bit creapy. Not suitable for the average traveler
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Aircondition larmede helt vildt, men ellers fint hotel
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best part of my trip

From the moment I walked in the staff were amazing and friendly. The pictures on the walls were brilliant - classics with a twist. The rooms clean and functional and French. Without doubt the best part of my trip. Definitely would go back if I ever find myself back in Strasbourg.
Stayed 4 nights in Jun 2022