엘리베이터

라마다 바이 윈덤 스트라스버그/셰난도아 밸리 여행 후기

2.5 out of 5
라마다 바이 윈덤 스트라스버그/셰난도아 밸리
21 Signal Knob Dr, GPS: 35 Brandy court, Strasburg, VA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 398개" "
평점 8 - 좋아요. 1001개 이용 후기 중 329개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 145개" "
평점 4 - 별로예요. 1001개 이용 후기 중 77개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 52개" "

7.8/10

청결 상태

8.4/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Julia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great beds and very nice breakfast!
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Julia,We are pleased to hear that you enjoyed our comfortable beds and delicious breakfast offerings during your stay. Your feedback is truly appreciated as we strive to provide a memorable experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team directly.

10/10 - 훌륭해요

Stefanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 19일
Hello Stefanie,We are thrilled to hear you had such a wonderful experience at our hotel! We hope to welcome you back soon for another fantastic stay.

10/10 - 훌륭해요

Eric

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 14일
Hello Eric,We are delighted to hear that you enjoyed your stay with us! We look forward to welcoming you back soon for another wonderful experience.

6/10 - 괜찮아요

Gaetanne

별로예요: 편의 시설/서비스
The hotel was clean and quiet. It’s quite old and really needs to be renovated. The location is ok, being close to a grocery store and Walgreens but not within walking distance to town. There was an effort to make a small gym room and warm breakfast is served daily. Good for a night over but not so comfortable that I want to stay longer.
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Gaetanne, Thank you for sharing your feedback with us. We appreciate your comments on the cleanliness and quietness of our hotel. We continuously strive to make improvements based on our guests' experiences. Your input on the need for renovation, location, and amenities is valuable to us as we aim to enhance our guests' stay. We hope to welcome you back in the future.

6/10 - 괜찮아요

Kris G.

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello Kris G.,We're sorry to hear you didn't have a perfect stay with us. Please feel free to reach out to us directly with any feedback you'd like to share. We hope to welcome you back soon to provide an even better experience.

4/10 - 별로예요

Kevin

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wouldn’t return , very minimal breakfast
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 2일
Hello Kevin, Thank you for sharing your feedback. We appreciate your comments and apologize for any inconvenience caused. We strive to improve our services and offerings based on guest reviews. Feel free to contact our management team directly to discuss your experience further.

6/10 - 괜찮아요

wayne

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mold in bathroom. Top of shower head not been cleaned in a while. Refrigerator very dirty.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 1일
Hello wayne, We appreciate your feedback and will address the cleanliness issues mentioned. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Mathieu

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 28일
Hello Mathieu,We are glad to hear that you found our hotel to be a nice place. We appreciate your feedback and hope you had a pleasant stay with us. If you have any further comments or concerns, please do not hesitate to reach out to our management team.

10/10 - 훌륭해요

Darlene

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 26일
Hello Darlene,We are thrilled to hear you had a wonderful stay with us! Your comfort and satisfaction are our top priorities, and we look forward to welcoming you back soon.

10/10 - 훌륭해요

Linda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Ramada was most convenient to get off of I-81 and then to get back on.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 25일
Hello Linda,We're glad to hear you found our location convenient for your travels. Your feedback is valuable to us and we appreciate you sharing your experience. If there is anything we can assist you with in the future, please don't hesitate to reach out.

6/10 - 괜찮아요

Judith

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
Mold on shower curtain, wallpaper peeling with mold underneath- breakfast was nice and front desk was nice
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Judith, We are glad to hear that you enjoyed our breakfast and found our front desk team to be friendly. Your feedback regarding the room concerns has been noted for review by our management. We value all guest comments as we work towards improving our services.

10/10 - 훌륭해요

Ernesto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything ok
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 17일
Hello Ernesto,Thank you for sharing your feedback with us. If you have any concerns or further comments about your stay, please reach out to our management team directly. We appreciate your input to help us enhance our guests' experiences.

10/10 - 훌륭해요

Stephen

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Handy access from the highway. Good value for a short stay.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Stephen,We're pleased to hear you found our location convenient and the stay a good value. We strive to provide comfortable stays for our guests and hope to welcome you back in the future.

8/10 - 좋아요

Marilyn 님, Mooresville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel for the price
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Marilyn,We appreciate your positive feedback and are glad you found value in your stay with us. Our team strives to provide a great experience for all our guests. Should you have any further comments or suggestions, please feel free to reach out to us.

8/10 - 좋아요

Fatih

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
not bad, quiet place and easy access
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Fatih,We are delighted to hear that you found our hotel to be quiet and easily accessible. Your feedback is valuable to us, and we appreciate your time in sharing your experience with us. If you have any further comments or suggestions, please do not hesitate to reach out to us.

10/10 - 훌륭해요

Sekti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 15일
Hello Sekti,We are happy to hear that you had a wonderful stay with us. We look forward to welcoming you back in the future for another fantastic experience!

8/10 - 좋아요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was quiet and clean, far enough from the road that traffic noise was not a problem. Clean comfortable room that allowed a much needed good sleep.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello John,We're delighted to hear that you enjoyed the peaceful surroundings and found your room comfortable for a good night's sleep. Your feedback is greatly appreciated as we continuously strive to provide a relaxing experience for all our guests.

10/10 - 훌륭해요

JOSEPH

연인과의 여행
좋아요: 청결 상태
Nice Very clean property not far from bigger centre. Room was, like I said very clean, comfy bed, and a good selection of breakfast items both hot and cold. Very good grocery store down the road with a very good selection of pick up and go snacks and meals. Check in quick and smooth and very helpful with our questions. Definitely stay again if in the area!i
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 11일
Hello JOSEPH, We are delighted to hear that you found our property clean and convenient during your stay. It's wonderful to know that you enjoyed the comfortable room, breakfast selection, and smooth check-in process. Thank you for highlighting the nearby grocery store and its offerings. We appreciate your positive feedback and look forward to welcoming you back in the future!

10/10 - 훌륭해요

Johana 님, Edinburg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was really nice. Room was very clean. Excellent service.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello Johana,We are delighted to hear that you found our front desk staff friendly and enjoyed a clean room, and excellent service. Your kind feedback motivates us to continue delivering exceptional experiences for all our guests. Thank you for choosing to stay with us.

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 7일
Hello David,We strive to maintain high cleanliness standards for all our guests. If you have any further feedback or concerns, please feel free to reach out to our management team.

6/10 - 괜찮아요

Kenneth

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was OK for a one-night stay. The breakfast was pretty limited.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 5일
Hello Kenneth, Thank you for sharing your feedback. We appreciate your stay and will share your comments with our team for improvement. Your input is valuable for enhancing our guests' experience.

4/10 - 별로예요

Paul

별로예요: 직원 및 서비스
We liked the convenience of the parking. The room the staff gave us was #110. It was located right behind the elevator. Noise from elevator interrupted our sleep all night. Notified front desk to give me a wake up call at 5:30A.M. He never called. Woke up 2 hrs. late for our trip in pouring rain.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 4일
Hello Paul, We appreciate your feedback regarding the parking convenience. We regret any inconvenience caused by the noise and the wake-up call request. Please feel free to contact our management directly if you would like to discuss your experience further and explore potential solutions to improve your stay.

10/10 - 훌륭해요

Trish

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet area and clean
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 2일
Hello Trish,We are pleased to hear that you found our hotel to be in a quiet area and clean. Your feedback is valuable to us as we strive to provide a comfortable stay for all our guests. Thank you for sharing your experience with us.

8/10 - 좋아요

Brian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pet friendly basic hotel. Friendly service at check in.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Brian,We're glad to hear you appreciated our pet-friendly policy and friendly service upon check-in. Your feedback is valuable to us as we aim to provide a positive experience for all our guests. For any further assistance or feedback, please contact our management directly. Thank you for choosing to stay with us.

8/10 - 좋아요

betty 님, orange

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice stay
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello betty,We are pleased to hear that you had a nice stay at our hotel. Your feedback is valuable to us, and we appreciate you taking the time to share your experience. If you have any further comments or suggestions, please don't hesitate to contact our management team directly. We hope to welcome you back in the future.

10/10 - 훌륭해요

Vivian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comfortable and roomy.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Vivian,We're delighted to hear that you found your stay comfortable and enjoyed our spacious accommodations. Your feedback is invaluable to us and we look forward to welcoming you back in the future.

8/10 - 좋아요

Dave

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I asked if it was OK to park my motorcycle under the overhang and was asked "why? Is it raining? " as of it was a problem. I usually park under the overhang in case it rains overnight(which did happen) or because of frost/ dew. Room had strange faint odor upon entry. Overall, room was clean and staff was not bad. For the price it's a good deal. If I'm in the area again I'll be back.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Dave, We appreciate your feedback and are glad you found our rooms clean and staff hospitable. We apologize for any inconvenience caused by the comment about your motorcycle and the faint odor in the room. Your satisfaction is important to us, and we will address these concerns internally for improvement. We hope to welcome you back on your next visit to the area.

10/10 - 훌륭해요

Sarah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location Nice staff
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 19일
Hello Sarah,We appreciate your positive comments on our central location and friendly team. Thank you for sharing your experience with us.

8/10 - 좋아요

Marcela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Marcela, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스
Quiet and clean
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Michael,We are pleased to hear that you found our hotel to be quiet and clean during your stay. Providing a peaceful and well-maintained environment for our guests is always a top priority for us. Should you have any concerns or feedback in the future, we encourage you to reach out to us directly.

10/10 - 훌륭해요

Barbara

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just stopping on our way home from the south. Easy check in. Pleasant employees. Very helpful.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Barbara,We are delighted to hear that you had a smooth check-in experience and found our staff to be friendly and helpful. Your kind feedback is truly appreciated and we hope to welcome you back in the future.

8/10 - 좋아요

Billy 님, Toms River

별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 7일
Hello Billy, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

2/10 - 너무 별로예요

Wayne

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room smelled musky, paid extra for a suite versus regular room and furniture had all kinds of stains on it, so bad that we would not sit on the furniture, smoke detector in room had bag over it, was never so happy to get up and leave in the morning to get away from this property
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Wayne, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. We take cleanliness and maintenance seriously and will address your concerns with our team. Your input helps us improve our services for all guests.

8/10 - 좋아요

Marcela

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 5일
Hello Marcela, We appreciate you choosing to stay at our hotel and we hope you had a pleasant experience. If you have any further comments or suggestions, please don't hesitate to contact us.

10/10 - 훌륭해요

Don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Don,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. Please don't hesitate to reach out to us directly if you have any further comments or suggestions. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Jim

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fine
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Jim,We appreciate you taking the time to share your feedback with us. We encourage you to reach out to our management team to discuss your concerns further. Thank you for staying with us, and we hope to welcome you back in the future.

8/10 - 좋아요

Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 23일
Hello Manuel,We are thrilled to hear you had a good experience during your stay! Please feel free to reach out to us directly if you have any further comments or suggestions. We hope to welcome you back soon for another enjoyable visit!

6/10 - 괜찮아요

James

좋아요: 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 17일
Hello James, Thank you for choosing our hotel for your recent stay. We appreciate your feedback and regret that we did not meet all of your expectations. If you have any specific concerns or suggestions, we encourage you to reach out to us directly so we can address them accordingly. We hope to have another opportunity to welcome you back in the future and provide you with a more enjoyable experience.

8/10 - 좋아요

Catherine

별로예요: 편의 시설/서비스
Front desk person that checked us in was not at all friendly. There was soap missing in bathroom. Some kind of black stain on the sheets.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 14일
Hello Catherine, We apologize for any inconvenience you experienced during your stay with us. Our team strives to provide exceptional service and we acknowledge that we fell short. We appreciate your feedback and will address this with our front desk staff to ensure future guests receive a warm welcome. We apologize for the oversight with the soap and stained sheets and will work to improve our housekeeping procedures. Your comments are valuable to us and we hope to have the opportunity to serve you better in the future.

8/10 - 좋아요

Jose

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Jose, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 10일
Hello Bradley,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. We strive to provide excellent service and a comfortable stay for all our guests. Should you have any further feedback or if there is anything else we can do to assist you, please feel free to contact us. We look forward to welcoming you back in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, comfort
Clean, comfortable (I should have brought my own pillow). Breakfast was okay. Fine for an overnight.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Dear Guest,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found our accommodations clean and comfortable. We appreciate your feedback regarding the pillow and will take it into consideration. We strive to offer a satisfactory breakfast experience and will continue working to improve it. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Daniel

좋아요: 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Daniel, We appreciate you choosing our hotel for your recent stay. If you have any specific feedback you would like to share with us, please don't hesitate to reach out. We always strive to improve our guests' experience. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

W Evan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
JMU traveler
Nice location in a very picturesque area. Friendly staff although they was no one available during my checkout. Comfortable room. Elevators could be cleaner.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 6일
Hello W Evan,Thank you for your kind words about our hotel's location and friendly staff. We apologize for the inconvenience you experienced during checkout, as we strive to provide round-the-clock assistance. We appreciate your feedback regarding the cleanliness of the elevators and will address it with our housekeeping team. We hope you had a comfortable stay overall and look forward to welcoming you back in the future.

4/10 - 별로예요

Justin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 3일
Hello Justin,We appreciate you taking the time to rate our hotel. We apologize for any aspects of your stay that fell short of your expectations. We encourage you to contact us directly with any specific feedback or concerns, as we value your input and would like the opportunity to address them. We hope to welcome you back in the future and provide you with a better experience.

10/10 - 훌륭해요

Sean

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Quiet. Very limited dining. Had to order out
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 27일
Hello Sean,Thank you for your feedback! We're glad to hear that our staff provided friendly service and that you enjoyed a quiet stay. We apologize if our dining options did not meet your expectations. We appreciate your input and will take it into consideration for future improvements.

10/10 - 훌륭해요

Woojae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 20일
Hello Woojae,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a fantastic experience with us. If you have any further feedback or if there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to reach out to us directly. We hope to welcome you back soon!

8/10 - 좋아요

Mark 님, La Plata

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 19일
Hello Mark,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad to hear that you enjoyed your time with us. If you have any further feedback or if there is anything we can do to assist you in the future, please do not hesitate to contact us. We hope to welcome you back soon for another great experience.

4/10 - 별로예요

Elizabeth

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Although the man at the front desk was pleasant, he said that he had to assign me a room on the first floor, where most hotel chains put pets. My dog is a service dog with official papers, and most definitely does not make messes inside. Yet she and I were required to have a 1st floor room where previous non service dogs had stayed, as evidenced by the odor of urine. Since it was late and I was exhausted from the long drive, I decided to stay in the room. In the morning, the free breakfast was a joke. The pancake machine was broken, the "eggs" were a fake yellow hockey puck that my dog would not even eat. There were muffins, toast or bagels, or fruit. All that was edible were a few boxes of cereal- who knows how old those boxes are.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Elizabeth, We apologize for any inconvenience you experienced during your stay. Our front desk staff strive to accommodate all special requests, and while we cannot guarantee specific floors, we do our best to accommodate guests' needs. Regarding breakfast, we apologize for the issues you encountered. We appreciate your feedback and will share it with our team for improvement. We hope you will consider staying with us again in the future as we continuously strive to enhance our guests' experience.

6/10 - 괜찮아요

David

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is pretty run down looking Furniture banged up, wallpaper peeling, smelled very musty.
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello David, We apologize for any inconvenience caused during your stay. Our team is constantly working to ensure the maintenance and upkeep of our property. We appreciate your feedback and will address these concerns accordingly.