Find hotels in Sungai Gulang Gulang from ₩28,892

"Booked a family room for 3 adults plus a kid. So essentially they had 4 single beds made to look like 2 queens, all lined up side-by-side. In effect 4 people are sleeping together in one gigantic bed. And there was no space to even split the beds much less to walk without tripping. TV reception was terrible as the images were blurred and we can barely get any decent audio through the static. Further, the walls must be porous as we can easily hear people walking and talking outside, and they weren't even trying to be loud. While I understand accidents do happen, when we checked in the evening, the water supply was down so no showers and toilet flushing. The hotel could at the very least inform guests early since they have all our numbers so that we can find alternatives. We had no choice for other accommodation but to check-in since it's already late. "