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Reviews of Holiday Inn Express Suzhou New District, an IHG Hotel

2.5 out of 5
Holiday Inn Express Suzhou New District, an IHG Hotel
No.181 Tayuan Road, Gaoxin Dist, Suzhou, Jiangsu

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 27 reviews" "
Rating 8 - Good. 9 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 0 out of 27 reviews" "
Rating 2 - Terrible. 0 out of 27 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

10/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maximilian Urio

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king size bedroom was perfect for my experience, also room, bathroom and bedding are most clean changed every day. Dining and breakfast was brilliant.
Stayed 5 nights in Mar 2024

10/10 Excellent

TAEKYUNG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Disliked: Cleanliness, room comfort
Basic accommodation
The location was great In or beside the Paradise Mall. Difficult for Didi taxi to find the pick up point.My Wifi didnt work, as my name was rehistered without spaces, and I was trying to log in as per the documentation I presented.Breakfast was very local fare, and served tepid.Very much self service and very basic.Bed was comfortable.Room could do with finer cleaning touches....vacuuming, and washing or polishing of vacuum floor...i.e.signs where drips or dribbles dried into tiles. An iron in the room would have been useful. No information book on things to do or see in Suzhou.Not ‘foreigner friendly’. Very very basic.Noisy guests and children using corridors for play early in the morning. I guess that is beyond the control of the hotel.
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely recommend to everyone
Great
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is excellent... The quality is beyond our expectation!
Stayed 1 night in Nov 2019

10/10 Excellent

CHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Within expectation
Stayed 3 nights in Mar 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel in nice location
This is a new hotel in the heart of Suzhou's rapidly changing New District. It is adjacent to a new spiffy shopping mall with many restaurants (including western staples such as Starbucks, Burger King, and others), a below ground grocery store, movie theater, and plenty of other shops (even a rather pricey Thai massage place if you have a mind to - - save your money and go across the street for a Chinese massage instead). The hotel is nice, the breakfast buffet is awful, but the room and bed were clean and comfortable. Again, a new hotel, so at this time (2018) there is no obvious wear and tear that one might find in most hotels. Very near a metro stop (Tayuan Lu) and several bus routes on Tayuan Lu and Shi Shan Lu, it will be easy to get from place to place from this location. The only thing that ruined my stay was a busload of kids who stayed over night and were running up and down the hall screaming and slamming doors. After complaining, they quieted down.
Stayed 1 night in Jun 2018

10/10 Excellent

CHUNG YUAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Liang, Newton

Stayed 2 nights in Apr 2023

8/10 Good

Wan Sum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Jenny

Stayed 1 night in Sep 2022

6/10 Okay

Minghui

Liked: Cleanliness
总体感觉一般
Stayed 3 nights in Feb 2022

10/10 Excellent

CHIHCHIANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的住宿
這間飯店位於蘇州鬧區天街,離景點寒山寺,虎丘,天平山都相當近,房間隔音也不錯,以CP值來說不錯,疫情當前房間都有酒精棉片,真的是很貼心
Stayed 2 nights in Nov 2021

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間打掃乾淨 惟房間小了一點
Stayed 6 nights in Jun 2021

10/10 Excellent

yoshitaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
全体的に快適で素晴らしいホテル
シャワーの水圧が低すぎる
Stayed 1 night in Aug 2020

8/10 Good

SUZUO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

Jing

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
酒店地理位置不错，生活设施便利。内部房间噪音较大，设施较为简陋，但比较新。酒店人员服务意识极强，非常Nice。早餐不错，停车便利。办公区域基本属于没有，房间和卫生等都非常干净整洁。房间中有一点怪味，大概率由于在机房旁边的缘故。总体体验较为一般。希望日后酒店可以注意房间中的异味。
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Aug 2019

8/10 Good

Juichiang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2019

6/10 Okay

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness
朝食があまりおいしくなかったです。
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
wifiの設定が困難であった
Stayed 1 night in Nov 2018

8/10 Good

YUN-CHUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Eunji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
cozy hotel, good location to a shop, market and restaurant! nice hotel
Stayed 3 nights in Jun 2018