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Reviews of APX World Square

4.5 out of 5
APX World Square
2 Cunningham Street, Haymarket, NSW

Reviews

8.0

Very Good

Rating 10 - Excellent. 840 out of 2281 reviews" "
Rating 8 - Good. 879 out of 2281 reviews" "
Rating 6 - Okay. 330 out of 2281 reviews" "
Rating 4 - Poor. 121 out of 2281 reviews" "
Rating 2 - Terrible. 111 out of 2281 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rebekah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. Super central. Great of you want a bigger space
Stayed 3 nights in May 2024
Response from Adele on May 13, 2024
Dear Rebekah,Thank you for your positive feedback! We're delighted to hear that you found our location super central and enjoyed your stay with us. If you ever need a larger space in the future, please don't hesitate to let us know, and we'll be more than happy to assist you. We look forward to welcoming you back soon!

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and decent stay and near to transport and shopping mall as well. Very walkable to Chinatown.
Stayed 4 nights in Apr 2024
Response from Adele on May 9, 2024
Dear Alan,Thank you for taking the time to share your feedback. We're pleased to hear that you had a positive experience during your stay with us and found our location convenient for accessing transportation and shopping malls. It's great to know that you found it easy to walk to Chinatown from our property.We appreciate your kind words and hope to have the pleasure of welcoming you back again soon.

10/10 Excellent

robert

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location. Very spacious. Friendly staff. Very quiet.
Stayed 4 nights in Apr 2024
Response from APX World Square on Apr 29, 2024
Dear Robert,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay.APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again

6/10 Okay

Carol

Traveled with partner
Liked: Amenities, property conditions & facilities
Room smelt musty , the bed was so hard was like sleeping on a concrete slab. Car park was full of rubbish and stank like a dumpster. Very limited tv channels and really small tv . Shower and location were amazing , but be nice to have a shower cap
Stayed 1 night in Apr 2024
Response from APX World Square on Apr 29, 2024
Dear Carol,Thank you for choosing to stay at APX World Square and for your review! We appreciate you making us aware of your experience. Did you inform our staff about the issues you encountered while on the property? APX continuously aims to better the service and facilities we extend to our guests.

8/10 Good

Anna

Business traveler
Liked: Cleanliness, amenities
Overall good stay as usual. Easy to check in and out. Great location for food options and close to everything you need. Apartment condition isn't the best or newest. Sofa had stain on it. Bed this time was comfortable (depending on which apartment you get). Apartment is clean though and has everything you need. Value for money!
Stayed 1 night in Apr 2024
Response from APX World Square on Apr 25, 2024
Dear Anna,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay.APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

6/10 Okay

Mary Grace

Traveled with family
Disliked: Amenities, property conditions & facilities
I expected more for the price and because they said it was 4-star. There was parking in the building for $50 per night but getting there was quite an adventure due to limited signs. Going in was very narrow and unsafe, lanes were mixed up and there was a dead rat stinking up the whole parking area. One of the TVs in the room was so small and was not working. Shower lets out a high piercing shriek when in use and temp was hard to get right. Location was very good, central and accessible to public transport, within walking distance to QVB, Darling Harbour and Chinatown. Staff who checked us in was very friendly and polite.
Stayed 2 nights in Apr 2024
Response from Chester on Apr 9, 2024
Dear Mary Grace,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

8/10 Good

Andrew, Toronto

Liked: Cleanliness
Good
Stayed 1 night in Mar 2024
Response from Chester on Apr 2, 2024
Dear Andrew,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location. Great room size. Beds very hard and uncomfortable
Stayed 2 nights in Mar 2024
Response from Chester on Apr 2, 2024
Dear Raymond,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

2/10 Terrible

Nayef

Traveled with partner
Disliked: Property conditions & facilities
- Dirty cutlery and crockery - waited 30 mins for check in as the desk was unmanned
Stayed 1 night in Mar 2024
Response from Chester on Apr 2, 2024
Dear Nayef,Thank you for your review! We wish to ask for more details in order to assist you better. Did you inform our staff about the issues you encountered while at the property? APX continuously aims to better the service and facilities we extend to our guests.

6/10 Okay

Jacqui

The use of twin beds pushed together for a single person is ridiculous - I may as well have been in a single bed. The mattress(es) were cheap and uncomfortable - reminiscent of a school camp. The use of a non fitted bottom sheet means remaking the bed each day as it just comes adrift from mattress. Why is there no supply of Tea Towel or Face washer?
Stayed 4 nights in Mar 2024
Response from Chester on Mar 27, 2024
Dear JacquiThank you for choosing to stay at APX World Square and for your review! We appreciate you making us aware of your experience. We wish to ask for more details in order to assist you better. Did you inform our staff about the issues you encounter while at the property? APX continuously aims to better the service and facilities we extend to our guests.

4/10 Poor

Linley

Traveled with partner
Disliked: Property conditions & facilities
Disappointing, would not stay here again. Below the standard of other Expedia bookings at similar price points. Severely understaffed - either one person, or often, no one at reception. As a result, when the only staff member at reception was overwhelmed by checking, the luggage store was able to be accessed without supervision. Fortunately our luggage was not stolen. The staff I did meet were helpful and pleasant, but there weren’t enough staff. Needs painting and renovation, and new furniture. Marks on the walls, mould around the shower. Apartment was under stocked, eg toilet paper, cutlery, crockery. No salad bowl or cutting board. Only one pan. Possible to eat there, but not to cook. One element of the two element cooktop did not work. Ok to sleep and shower there, but that was all.
Stayed 4 nights in Mar 2024
Response from Chester on Mar 20, 2024
Dear Linley,Thank you for providing your feedback. However, we apologize for the issues you encountered during your stay. Your concerns regarding cleanliness, maintenance, noise, and service have been noted and will be addressed accordingly. We regret that we were not able to meet your expectations on this occasion. We value your feedback and will strive to improve to ensure a better experience for our guests in the future.

10/10 Excellent

Dwayne

Liked: Cleanliness, amenities, property conditions & facilities
It is close to the Sydney Opera House, Royal Botanical Gardens, and the Museum of Australia.
Stayed 5 nights in Feb 2024
Response from Chester on Mar 13, 2024
Dear Dwayne,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

10/10 Excellent

Eguchi

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Chester on Mar 12, 2024
Dear Eguchi,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

10/10 Excellent

Graham

Liked: Cleanliness, property conditions & facilities
Area around the hotel, especially in the entrance was very dirty!
Stayed 1 night in Mar 2024
Response from Chester on Mar 11, 2024
Dear Graham,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

2/10 Terrible

James

Business traveler
Disliked: Property conditions & facilities
stank of cigarette smoke
Stayed 1 night in Mar 2024
Response from Chester on Mar 5, 2024
Dear James,Thank you for choosing to stay at APX World Square and for your review! We wish to ask for more details in order to assist you better Did you inform our staff about the smell while staying at the hotel? APX continuously aims to better the service and facilities we extend to our guests.

6/10 Okay

Kathy, cessnock

Traveled with family
Liked: Cleanliness, property conditions & facilities
Needs some TLC but room size was great comfy beds. Expect to hear lots of outside noise well we did on level 5. Would book again
Stayed 1 night in Mar 2024
Response from Chester on Mar 4, 2024
Dear Kathy,Thank you for sharing your feedback with us. We're glad to hear that you found our room size great and enjoyed the comfy beds. We apologize for any inconvenience caused by outside noise during your stay. Please know that we are currently in the process of renovating our units to enhance the overall experience for our guests. Additionally, for future bookings, we recommend choosing units located away from the street to minimize any potential noise disturbance. We appreciate your understanding and hope to welcome you back for an even more enjoyable stay in the future.

6/10 Okay

Chen

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
Location is good. Bathroom shower door too narrow; water splash all over the entire bathroom, so that the bathroom floor is constantly 'flooded'
Stayed 3 nights in Feb 2024
Response from Chester on Mar 2, 2024
Dear Chen,We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused. We continuously aim to better the service and facilities we extend to our guests. Regards,

2/10 Terrible

Deborah

Disliked: Cleanliness, amenities
Key card didn’t work after “check in”. And there was NO ONE ON SITE to help us. We screamed, knocked, begged for help. Waited for over an hour for someone to come. My children (and other guests) were stranded in the street. And they refused to refund me. HORRIBLE EXPERIENCE
Response from Chester on Feb 28, 2024
Dear Deborah,We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused. We continuously aim to better the service and facilities we extend to our guests.

10/10 Excellent

Andi

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Chester on Feb 27, 2024
Dear Andi,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

8/10 Good

Dona

Traveled with partner
Liked: Amenities, property conditions & facilities
Fun area, close to a lot of cultural and historical events. Light rail and bus practically on your doorstep. Apartment clean, could use an update. Easy check in and out.
Stayed 3 nights in Feb 2024
Response from Chester on Feb 19, 2024
Dear Dona,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

2/10 Terrible

Onchuma

Traveled with partner
Disliked: Cleanliness
I had headaches and call The staff since 9am that if it ok to check out at 11am and the staff was ok until 10 am the cleaner knocked the door so loud and say “ cleaning cleaning ”I answered “ no need to thank you” but the cleaner still shouted so loud and keep asking when I’m going to check out and got into the room I told her I will check out at 11 am I already talk to the staff. I thought she would stop and leave but no she still said “No you can’t ! you have to pay extra ! Call the staff! OMG This is the worst experience I have ever had with the cleaner at the hotel
Stayed 1 night in Feb 2024
Response from Chester on Feb 15, 2024
Dear Onchuma,Thank you for choosing to stay at APX World Square and for your review! We appreciate you making us aware of your experience. We wish to ask for more details in order to assist you better. Did you complain the issue while on the property? APX continuously aims to better the service and facilities we extend to our guests.

2/10 Terrible

Aaron

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel is very run down. Smells like a rubbish tip. From the moment you step into the lift. Walking down the corridor makes you want to spew. Thank goodness we could open the balcony to help with the smell in our room. The bed was uncomfortable with the 2 single beds pushed together and nothing to stop them pushing apart. The sheets were stained. Every wall had stains dents and scuffs. Dust all over ceiling, cornices and air condition vents. Furniture looked like it’s never been replaced in 30 years. For the price you pay I’d highly recommend staying somewhere else. Lack of parking which in returned meant we spend $120 parking across the road. Could have used that money and stayed in a way cleaner and newer hotel or apartment. Tried calling multiple times to try and ask about parking just with no answer.
Stayed 1 night in Feb 2024
Response from Chester on Feb 15, 2024
Dear Aaron,Thank you for choosing to stay at APX World Square and for your review! We appreciate you making us aware of your experience. Did you try to inform the reception or any staff about the issues you encountered in the property? APX continuously aims to better the service and facilities we extend to our guests.

8/10 Good

Carol

Traveled with partner
Central location
Stayed 1 night in Feb 2024
Response from Chester on Feb 10, 2024
Dear Carol,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

4/10 Poor

allan

Disliked: Cleanliness, amenities
I won’t be back
Stayed 1 night in Feb 2024
Response from Chester on Feb 10, 2024
Dear Allan,Thank you for choosing to stay at APX World Square and for your review! We wish to ask for more details in order to assist you better. APX continuously aims to better the service and facilities we extend to our guests.

10/10 Excellent

Karen

Liked: Cleanliness, property conditions & facilities
Lovely and spacious. The air con was a godsend. Everything spotless and lovely people on reception. Will stay again.
Stayed 1 night in Feb 2024
Response from Chester on Feb 8, 2024
Dear Karen,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

2/10 Terrible

Jo-Anne

Stayed 1 night in Jan 2024
Response from Chester on Jan 31, 2024
Dear Jo-Anne,Thank you for your review! We wish to ask for more details in order to assist you better. Nonetheless, we thank you for providing us with valuable feedback. APX continuously aims to better the service and facilities we extend to our guests.

4/10 Poor

Kyla

Business traveler
Disliked: Cleanliness, room comfort
Thats a no from me
Every time I stay here, I say I won't do it again. This time its 100% certain I won't be back. Our room layout (bed arrangement) was wrong. Took ages to have it sorted. The elevator in the basement was broken (it happens), but no note on the elevator and I stood there for ages in the awful smelling basement waiting for it to arrive. The shower was mouldy and the bathroom wall next to the toilet definitely wasn't cleaned prior to arriving. The bed I believe wasn't changed before my stay. Maybe because we got moved into that room after our original was wrong but no excuse. The Tv didn't work neither did the iron.
Stayed 4 nights in Jan 2024
Response from Chester on Jan 31, 2024
Dear Kyla,Thank you for choosing to stay at APX World Square and for your review! We appreciate you making us aware of your experience. We wish to ask for more details in order to assist you better. Did you complain the issue while on the property? APX continuously aims to better the service and facilities we extend to our guests.

6/10 Okay

Brinley

Disliked: Cleanliness
Stayed 2 nights in Jan 2024
Response from Chester on Jan 31, 2024
Dear Brinley,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

6/10 Okay

Dana

Surrounded by high rises
Located in Chinatown, easy access with light rail, large rooms, balcony and laundry fascilities. Not bad!
Stayed 2 nights in Jan 2024
Response from Chester on Jan 31, 2024
Dear Dana,Thank you for your review! We wish to ask for more details in order to assist you better. Nonetheless, we thank you for providing us with valuable feedback. APX continuously aims to better the service and facilities we extend to our guests.

6/10 Okay

James

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Location looked good on map but in same dodgy back street around chinatown. Check in good and easy. Rooms were very dated and desperately need some TLC with stains on the walls and ceiling, and furniture looked like stuff picked up from craigs list
Stayed 3 nights in Jan 2024
Response from Chester on Jan 26, 2024
Dear James,Thank you for your review! We wish to ask for more details in order to assist you better. Did you inform the reception about the issue while you were in the property? Nonetheless, we thank you for providing us with valuable feedback. APX continuously aims to better the service and facilities we extend to our guests.

2/10 Terrible

Mark

Stayed 1 night in Jan 2024
Response from Chester on Jan 26, 2024
Dear Mark,We wish to ask for more details in order to assist you better. APX continuously aims to better the service and facilities we extend to our guests.

4/10 Poor

Susan

Not our best choice.
On arrival we found the entrance to the hotel was down a side street that also led to a public car park, not a good first impression i thought. We were checked in and told how to get to the room, we are an older couple and were not even offered any help with our luggage. On arrival at our room we opened the door and the first sight was a frayed carpet. After our long journey i needed to use the bathroom, on entering the first thing i noticed was all the mould around the bottom of the shower doors. As it was night when we arrived we didn't open the curtains until the morning. After not much sleep because of outside noise we opened the curtains, I'm glad i had already dressed as our room was next to an office block. And we were on the same side as the car park. We unpacked and went out for breakfast. The bed wasn't very comfortable but at least the sheets were clean. We had a look around the place and I'm glad we were only using it for showering and sleep, the furniture was old and tatty, the skirting boards behind the table were very dirty, there was dirty marks on the wall near a bin .We have used Hotels.com in the past and have always been delighted with our accommodation but not this time.
Stayed 10 nights in Jan 2024
Response from Chester on Jan 26, 2024
Dear Susan,Thank you for choosing to stay at APX World Square and for your review! We appreciate you making us aware of your experience. Did you inform the reception about the issues while on the property? APX continuously aims to better the service and facilities we extend to our guests.

8/10 Good

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities
The room was clean large and well appointed good value for room rates Down side we stayed 2 nights the withheld $200 on our card at check out we were told it would be a week before the refund would be on the card
Stayed 2 nights in Jan 2024
Response from Chester on Jan 25, 2024
Dear Elizabeth,Thank you for your review. Be informed that the security bond was taken as per the terms and conditions of the bookings. The security bond is held in your account by your bank. Normally, the bank releases the bond 5 business days after you checked out. Please contact your bank and dispute the transactions. We thank you for your feedback and we look forward to serving you again.

10/10 Excellent

Lolita

Liked: Cleanliness, room comfort
Stayed 3 nights in Jan 2024
Response from Chester on Jan 22, 2024
Dear Lolita,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

8/10 Good

Janell

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from APXOperations on Jan 20, 2024
Dear Janell,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Chester

2/10 Terrible

Melissa

Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointing overall. This hotel is not suitable for guests, travelling in a wheelchair to enter the hotel, it required our disabled traveller to leave the footpath and travel about 50 m down the middle of the street on quite a steep hill in order to enter through the single curb ramp, then once in the foyer of the hotel A chair blocked the space a wheelchair needs in order to enter the left, and each time we entered or exited the foyer. We needed to move the chair out of the way. We rented two rooms with two bathrooms and laundries. Each room was for two people. Each room came with two small towels, one handtowel and one floormat. No face washers. No extra towels. Even the bedding on the beds was very limited. One thin blanket on each bed and one spare blanket per room. That was not big enough for two people in one room, the washing machine appeared to be washing the close, but when the cycle was finished, there was still litres and litres of water sitting in the drum. In that same room, the clothes dryer would not work without a Tupperware lid jammed in to keep the door closed. We transferred the washing to the second laundry, and this washing machine worked however We fell asleep while the dryer was still going, and when we woke up, the dryer had been going for almost 12 hours non-stop without turning off. Very dangerous. Very poor standard for the price we paid.
Response from Chester on Jan 17, 2024
Dear Melissa,Thank you for bringing your experience to our attention. We sincerely apologize for any inconvenience caused by this incident. Upon investigation, we found that no complaints were received during your stay on the property. We are committed to continuously improving the service and facilities we offer to our guests. In future stays, please feel free to share any concerns with our reception team, as your feedback is invaluable to us.

6/10 Okay

Angela

Traveled with family
Too noisy
Big room well equipped but very very noisy. Also not cleaned very well, hair in bathroom upon arrival. Great location but we won’t stay there again.
Stayed 3 nights in Jan 2024
Response from Chester on Jan 16, 2024
Dear Angela, Thank you for your review! We wish to ask for more details in order to assist you better. May we ask if you have complained this issue while staying at the property?Nonetheless, we thank you for providing us with valuable feedback. APX continuously aims to better the service and facilities we extend to our guests. Regards,

10/10 Excellent

Suzanne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Chester on Jan 17, 2024
Dear Suzanne,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

10/10 Excellent

Megan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2023
Response from Chester on Jan 15, 2024
Dear Megan,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again. Regards, Chester

8/10 Good

Young Ho

Traveled with family
Liked: Cleanliness, room comfort
위치는 정말좋았다. 방의 상태는 후드가 작동않되서 좀 당황스러웠다.음식냄새가 방에 가득했고 샤워후에도 축축했다. 2박3일 있었는데 매일 담배냄새때문에 아침 저녁으로 짜증났다.복도가 담배냄새로 꽉찾다.
Stayed 2 nights in Jan 2024
Response from Chester on Jan 10, 2024
Dear Young Ho,Thank you for choosing to stay at APX World Square and for your review! We thank you for providing us with valuable feedback. We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused. APX continuously aims to better the service and facilities we extend to our guests.

6/10 Okay

Tien-Dung

Traveled with family
We choose this hotel for its location (near restaurant, grocery and transportation). Hotel id old.
Stayed 8 nights in Dec 2023
Response from Chester on Jan 8, 2024
Dear Tien-Dung,Thank you for your review! We wish to ask for more details in order to assist you better. Nonetheless, we thank you for providing us with valuable feedback. APX continuously aims to better the service and facilities we extend to our guests.

10/10 Excellent

Bethwyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Chester on Jan 8, 2024
Dear Bethwyn,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

10/10 Excellent

Toni

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable in a great location
Stayed 2 nights in Jan 2024
Response from Chester on Jan 8, 2024
Dear Toni,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

2/10 Terrible

thiam seng

Disliked: Property conditions & facilities
The shower room basin is choked, can't be used. I have to brush my teeth in the kitchen sink. Shower screen cannot keep water in when taking shower and flooded onto the dry area. Not worth the money paid for.
Stayed 3 nights in Dec 2023
Response from Chester on Jan 8, 2024
Dear Thiam,We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused. We continuously aim to better the service and facilities we extend to our guests.

8/10 Good

Mel

Stayed 1 night in Dec 2023
Response from Chester on Jan 31, 2024
Dear Mel,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

6/10 Okay

Oscar, Edgecliff

Liked: Cleanliness
The property was OK. I'd say it's 3-star quality. The first room I was given had two blinds that didn't work, plus was on a lower floor close to noisy neighbouring building with industrial aircon running constantly. The concierge didn't seem at all surprised by my complaints and quickly moved me to a better room away from the noise with blinds that worked. But the property has clearly seen better days. There were patches on the walls on both rooms where TVs had been removed from the walls, and other repairs to plasterwork that had not been finished. Was OK to crash for a night, the room and as spacious and clean, and I got it at a reduced rate. But nothing very attractive here.
Stayed 1 night in Dec 2023
Response from Chester on Dec 26, 2023
Dear Oscar,Thank you for your review! We appreciate you making us aware of your experience. We sincerely apologize for the inconvenience this incident has caused; we thank you for providing us with valuable feedback. APX continuously aims to better the service and facilities we extend to our guests.

10/10 Excellent

Aiden

Stayed 1 night in Dec 2023
Response from Chester on Dec 23, 2023
Dear Aiden,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice, modest property.
Stayed 2 nights in Dec 2023
Response from Chester on Dec 22, 2023
Dear Sarah,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

8/10 Good

Julie

Traveled with family
Liked: Cleanliness
APX World Square has good sized rooms with kitchens, which are well equipped. There is also a nice pool and the location is good - near the light rail and not too far from Darling Harbour & Barangaroo. On the down side the rooms are a bit old and are not sound proof so it can be quite noisy.
Stayed 2 nights in Dec 2023
Response from Chester on Dec 20, 2023
Dear Julie,Thank you for choosing to stay at APX World Square and for your great reviews. We are glad that you had a wonderful stay. APX continuously aims to better the service and facilities we extend to our guests. We value your patronage and look forward to the pleasure of welcoming you back again.

6/10 Okay

Teresa

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023
Response from APXOperations on Dec 15, 2023
We would like to thank you for choosing to stay at APX World Square. We reached out to you as we have noticed your rating of 6.0 on Hotels.com reviews.We would highly appreciate you may share your experience with us during your stay. Your information will help us improve the service accordingly.Please do not hesitate to contact us should you have further questions or concerns.Thank you for your support.