아침 식사 및 저녁 식사 제공

더 울스토어 1888 바이 오볼로 여행 후기

4 out of 5
더 울스토어 1888 바이 오볼로
139 Murray Street, Pyrmont, NSW

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 1007개 이용 후기 중 753개" "
평점 8 - 좋아요. 1007개 이용 후기 중 178개" "
평점 6 - 괜찮아요. 1007개 이용 후기 중 43개" "
평점 4 - 별로예요. 1007개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 1007개 이용 후기 중 17개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.2/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely building with heritage.
Close to the Pyrmont Bay Wharf. Cosy, easy access to the downtown and Opera House. Clean, Quiet, Kind staff. Lovely building with heritage.
2023년 5월에 4박 숙박함
답변 제공: Becky Lam 님, 2023년 5월 21일
Hi there!!We are so glad to know that you had an amazing overall experience with your stay at The Woolstore 1888!Our mission is to have shiny happy people all around with effortless living and we as a team strive each day to make it happen!Thank you again for your time and we hope to host you again in the future :DRegards,Team 1888

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
감각있는 부띠크호텔
좀 공간은 좁은 부띠크호텔이지만 우선 친절하고 서비스가 게스트를 기분 좋게 하는 호텔입니다.
2022년 5월에 1박 숙박함

4/10 - 별로예요

Jaewha

별로예요: 직원 및 서비스, 객실의 편안함
2019년 7월에 4박 숙박함
답변 제공: Tanya 님, 2019년 7월 27일
Hi Jaewha, I am very sorry about your stay I have responded to your email on our online survey. Cheers

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
위치도 괜찮고 방도 깨끗하고 좋았습니다. 방이 널찍한 편은 아니지만 그래도 좁다고 느껴지진 않아요. 직원들도 친절해요.
2019년 1월에 3박 숙박함
답변 제공: Tanya 님, 2019년 7월 3일
Thank you for coming to stay, yes we do have a few smaller rooms :( thank you for mentioning our friendly team.

6/10 - 괜찮아요

Hyun Jin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
rooms are too small
2018년 3월에 1박 숙박함
답변 제공: Erin, Assistant Manager 님, 2018년 3월 22일
Hey Hyun Jin, I'm sorry to hear that you found our rooms on the smaller side - hopefully we made up for our size in character :)

8/10 - 좋아요

Seung hun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Erin, Assistant Manager 님, 2018년 2월 28일
Thanks for your feedback :)

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 4박 숙박함
Hi there, Thank you for giving us five stars! We hope to see you back again soon. Ira Frey Assistant Front Office Manager

10/10 - 훌륭해요

Kevin 님, COCKBURN CENTRAL

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Perfect place to stay while in Sydney for business.
2024년 5월에 3박 숙박함

8/10 - 좋아요

Luke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Emily

가족 여행
Beautifully restored hotel in a great location for a fair price
2024년 5월에 1박 숙박함
답변 제공: Sanzita 님, 2024년 5월 17일
Hi Emily,Thank you for your wonderful 5/5 rating! We're thrilled to hear that you enjoyed our beautifully restored hotel, its great location, and found it to be fairly priced.Your kind words mean a lot to us, and we look forward to welcoming you back for another fantastic stay.Best regards,

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Sanzita 님, 2024년 5월 17일
Hi Daniel,Thank you for your perfect 5/5 rating! We're delighted that you had a fantastic stay with us.We look forward to welcoming you back soon.Best regards,

10/10 - 훌륭해요

Fay

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved this quirky hotel! So much fun! Easy reach of Darling Harbour and beyond.
2024년 5월에 2박 숙박함
답변 제공: Sanzita 님, 2024년 5월 11일
Hi Fay,Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed your stay at our quirky hotel and found it to be so much fun. It's great to know that our location made it easy for you to explore Darling Harbour and beyond. We hope to welcome you back for another enjoyable stay soon!Best regards,

10/10 - 훌륭해요

Irene 님, CAVES BEACH

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed before and will stay again. Fantastic hotel and the recognition of it being a special occasion wonderful
2024년 4월에 1박 숙박함
답변 제공: Sanzita 님, 2024년 5월 6일
Hi Irene,Thank you so much for your glowing review and for choosing to stay with us again! We're thrilled that you had a fantastic experience and that we could make your special occasion even more memorable. Providing a welcoming and personalized experience for our guests is incredibly important to us, and we're delighted that we could exceed your expectations.We can't wait to welcome you back for another wonderful stay in the future! If there's anything specific you'd like us to arrange for your next visit, please don't hesitate to let us know. Until then, take care and best wishes from all of us here at the hotel!Kind regards,

10/10 - 훌륭해요

Kayla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Brilliant
2024년 5월에 1박 숙박함
답변 제공: Sanzita 님, 2024년 5월 6일
Hi Kayla,Thank you for the perfect rating! We're thrilled that you had such a wonderful experience during your stay. If there's anything else we can do to make your next visit even better, please let us know. We can't wait to welcome you back for another fantastic stay!

10/10 - 훌륭해요

Susan

단체 여행, 출장 여행
Lovely place, very clean the guy that checked us in was very polite and helpful. Will definitely stay there again.
2024년 5월에 1박 숙박함
답변 제공: Sanzita 님, 2024년 5월 6일
Hi Susan,Thank you for the glowing review! We're thrilled to hear that you had a fantastic experience at our hotel. It's great to know that you found our place lovely, clean, and that our staff provided excellent service during check-in. We look forward to welcoming you back for another wonderful stay in the future! If there's anything else we can assist you with, please don't hesitate to reach out.Kind regards

8/10 - 좋아요

Lily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Cheryl

2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Soo Young

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hospitality. Great staff. Room was very cozy and clean
2024년 4월에 7박 숙박함
답변 제공: Sanzita 님, 2024년 5월 6일
Hi Soo Young,We're thrilled to hear that you enjoyed your stay with us and that our hospitality, staff, and accommodations met your expectations! Providing a cozy and clean environment is essential to us, and we're delighted that you found your room comfortable and welcoming. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back again soon. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels until we meet again!Kind regards,

8/10 - 좋아요

Jacqui

좋아요: 청결 상태
2024년 4월에 1박 숙박함
답변 제공: Sanzita 님, 2024년 4월 22일
Hi Jacqui,Thank you for the 4-star rating! We appreciate your feedback. If there's anything specific that we can do to improve and earn that extra star next time, please let us know. We're committed to providing the best possible experience for our guests.Kind regards,

10/10 - 훌륭해요

Shannon

2024년 4월에 1박 숙박함
답변 제공: Sanzita 님, 2024년 5월 17일
Hi Shannon,Thank you for your fantastic 5/5 rating! We're thrilled to hear that you had a wonderful experience during your stay with us.We look forward to welcoming you back for another great stay in the future.Best regards,

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely stay at the hotel. Great staff, small bit well appointed rooms. Breakfast was great and excellent coffee!
2024년 4월에 1박 숙박함
답변 제공: Sanzita G 님, 2024년 4월 21일
Hi Paul,I'm glad to hear you enjoyed your stay at our hotel! Thank you for your kind words about our staff and rooms. We strive to provide a comfortable and welcoming experience for all our guests. It's fantastic to know that you enjoyed the breakfast and found the coffee to your liking. We look forward to welcoming you back on your next visit!Kind regards

8/10 - 좋아요

Ute

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We liked the stay in this Hotel. The music on thursday evening we enjoyed very much !!!
2024년 4월에 1박 숙박함
답변 제공: Sanzita 님, 2024년 4월 21일
Hi Ute,Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed your stay at our hotel and that the music event on Thursday evening added to your enjoyment. We strive to create memorable experiences for our guests, and it's fantastic to know that our live music event was a highlight of your stay.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back soon for another wonderful stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for choosing our hotel!

10/10 - 훌륭해요

Mark

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great place great location. Highly recommend.
2024년 4월에 1박 숙박함
답변 제공: Sanzita 님, 2024년 4월 22일
Hi Mark,Thank you for the outstanding 5-star review! We're thrilled to hear that you had a fantastic experience with us and that you enjoyed our great location. Providing our guests with a convenient and enjoyable stay is always our goal, and we're delighted that we could meet your expectations.Your recommendation means the world to us, and we truly appreciate your kind words. If you ever find yourself in the area again, we would love to welcome you back for another wonderful stay.If there's anything else we can assist you with or if you have any special requests for your next visit, please don't hesitate to let us know. We're here to ensure your future stays are just as enjoyable.Warm regards,

10/10 - 훌륭해요

Teddy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Such a unique hotel with a great staff. My room was great and bed was super comfy. I will definitely return.
2024년 3월에 1박 숙박함
답변 제공: SG 님, 2024년 4월 22일
Hi Teddy,Thank you for your glowing 5-star review! We're thrilled to hear that you had such a positive experience during your stay with us. Providing a unique and comfortable experience for our guests is what we strive for, and we're delighted that you enjoyed your room and found the bed super comfy.Your kind words about our staff mean a lot to us. We're dedicated to providing exceptional service, and we're thrilled that our team made a positive impression on you.We can't wait to welcome you back for another fantastic stay! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to seeing you again soon!Warm regards,

10/10 - 훌륭해요

Shiva

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: SG 님, 2024년 4월 22일
Hi Shiva,Thank you for the 5-star rating! If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We're here to ensure your experience remains exceptional.Kind regards,

10/10 - 훌륭해요

Olivia

2024년 4월에 1박 숙박함
답변 제공: Sanzita G 님, 2024년 5월 7일
Hi Ilivia,Thank you for your rating! If there's anything else you'd like to share or if you have any further feedback, feel free to let us know. We're here to ensure your experience is as enjoyable as possible.Kind regards,

2/10 - 너무 별로예요

Yasmin

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room the size of a shoe box. No window the air conditioner was turned off at the central control. I asked twice to be sorted A Cockroach Greeted me when I woke. Leak in the roof.. Drip drip drip…from 3am. Accommodation was depressing. I did talk to the front desk and they said all will be fixed but nothing . I really expected such a different experience. I went on reviews but I can see it wasn’t my weekend to share their similar experience. Next time I will book the big chain hotels.
답변 제공: Sanzita 님, 2024년 4월 8일
Hi Yasmin,We're terribly sorry to hear about your disappointing experience during your recent stay with us. Your feedback is incredibly valuable to us, and We want to assure you that we take it very seriously.We apologize for the inconveniences you encountered, including the issues with the room size, lack of a window, malfunctioning air conditioner, presence of a cockroach, and the leak in the roof. This is certainly not the experience we want our guests to have, and We're deeply sorry that we failed to meet your expectations.Please know that we have taken immediate action to address these issues and ensure that they are rectified. We are conducting a thorough inspection and implementing necessary measures to prevent such occurrences in the future.Your comments have been shared with our management team to ensure that we learn from this and make improvements wherever necessary. We genuinely appreciate your feedback, as it helps us to identify areas for improvement and strive to provide a better experience for all our guests.While I understand your decision to choose a different accommodation option in the future, I hope you will consider giving us another chance to regain your trust. Should you decide to return, please don't hesitate to reach out to me personally, and I will ensure that your stay exceeds your expectations.Once again, please accept my sincerest apologies for the shortcomings you experienced. Thank you for bringing them to our attention.Kind regards,

10/10 - 훌륭해요

Yangmay

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Such a comfortable and clean base to come back to after exploring Sydney :)
2024년 3월에 3박 숙박함
답변 제공: Sanzita 님, 2024년 4월 10일
Hi Yangmay,Thanks a bunch for the awesome feedback! We're thrilled to hear that our hotel served as a comfy and clean home base for your Sydney adventures. There's nothing better than coming back to a cozy spot after a day of exploring!If you ever find yourself back in Sydney, we'd love to welcome you again for another round of comfort and cleanliness.Cheers to more great travels!

10/10 - 훌륭해요

Kathie 님, Calgary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the candy bar and the hotel felt safe
2024년 3월에 2박 숙박함
답변 제공: Sanzita 님, 2024년 4월 22일
Hi kathie,Thank you for your outstanding 5-star review! We're thrilled to hear that you enjoyed our candy bar and that you felt safe during your stay. Creating a welcoming and secure environment for our guests is a top priority for us, and we're delighted that we could provide that for you.Your feedback means a lot to us, and we're grateful for your support. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,

10/10 - 훌륭해요

Greg

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Eclectic hotel close to Darling Harbour. Lovely staff, great cafe and little surprises such as free (non alcoholic) mini bar and a lolly station in the foyer!
2024년 3월에 1박 숙박함
답변 제공: Sanzita 님, 2024년 4월 22일
Hi Greg,Thank you for your wonderful 5-star review! We're thrilled to hear that you enjoyed your stay at our eclectic hotel near Darling Harbour. Providing a unique and memorable experience for our guests is what we strive for, and we're delighted that you appreciated our quirky touches like the free (non-alcoholic) mini bar and the lolly station in the foyer.We're also pleased to hear that you found our staff lovely and enjoyed our great cafe. Delivering exceptional service and amenities is important to us, and we're glad that it made your stay even more enjoyable.Your feedback means the world to us, and we're grateful for your support. If there's anything else we can do to make your next visit even more memorable, please don't hesitate to let us know. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,

10/10 - 훌륭해요

Luis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Everything you need.
2024년 3월에 2박 숙박함
답변 제공: Sanzita 님, 2024년 4월 22일
Hi Luis,Thank you for the fantastic 5-star review! We're thrilled to hear that you enjoyed our hotel's great location and that you found everything you needed during your stay. Providing a convenient and comfortable experience for our guests is our top priority, and we're delighted that we could meet your expectations.Your feedback means a lot to us, and we're grateful for your support. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Warm regards,

8/10 - 좋아요

Graham J 님, Ourimbah

2024년 3월에 1박 숙박함
답변 제공: SG 님, 2024년 4월 22일
Hi Graham J,Thank you for the 4-star rating! We appreciate your feedback. If there's anything specific that we can do to improve and earn that extra star next time, please let us know. We're committed to providing the best possible experience for our guests.Kind regards,

8/10 - 좋아요

Margaret

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: SG 님, 2024년 5월 7일
Hi Margaret,Thank you for your rating! If there's anything else you'd like to share or if you have any further feedback, feel free to let us know. We're here to ensure your experience is as enjoyable as possible.Kind regards,

6/10 - 괜찮아요

Anita

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unique and quirky. Great location. Beds comfortable. AC was set to auto and room temp went hot then cold. Recommend ask for this setting be unlocked. Experienced noise disturbance during night-repeated mechanical knocking. Could have just been room 215.
2024년 3월에 1박 숙박함
답변 제공: Sanzita G 님, 2024년 5월 7일
Hi Anita,Thank you for sharing your feedback with us. We're pleased to hear that you appreciated our unique and quirky atmosphere, as well as our great location, and that you found the beds comfortable. We apologize for any inconvenience caused by the automatic setting of the AC and the fluctuating room temperature. Your suggestion to unlock this setting is duly noted, and we'll certainly look into it to improve our guests' comfort.Additionally, we're sorry to hear about the noise disturbance you experienced during the night, particularly the repeated mechanical knocking. We'll investigate this matter further, focusing on room 215, to ensure that such disturbances are addressed promptly.Your feedback is invaluable to us, and we appreciate your honesty. We hope that despite these issues, you would consider staying with us again in the future. If there's anything else we can do to enhance your experience, please don't hesitate to let us know.kind regards,

6/10 - 괜찮아요

Adam

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함
답변 제공: Sanzita 님, 2024년 4월 22일
Hi Adam,Thank you for your feedback and the 3-star rating. We're sorry to hear that your experience didn't meet your expectations. Your satisfaction is important to us, and we'd love to learn more about your stay to address any concerns you may have. Please feel free to share any specific feedback or suggestions you have so we can work towards improving our services. We hope to have the opportunity to welcome you back and provide you with a better experience in the future. If you have any further comments or if there's anything we can assist you with, please don't hesitate to let us know. We're here to ensure your satisfaction.Kind regards,

10/10 - 훌륭해요

Wendi 님, Lauderdale

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was convenient; the front desk staff was friendly; and the price reasonable.
2024년 3월에 2박 숙박함
답변 제공: Sanzita G 님, 2024년 3월 25일
Hi Wendi,Thank you for sharing your experience with us! We're pleased to hear that you found our location convenient, our front desk staff friendly, and our prices reasonable. Providing excellent service and value to our guests is a top priority for us, and we're glad to know that we met your expectations in these areas. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future!Kind regards,

10/10 - 훌륭해요

Annika

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice boutique Hotel. Excellently food for breakfast and dinner. Friendly and attentive staff.
2024년 3월에 3박 숙박함
답변 제공: Sanzita G 님, 2024년 3월 26일
Hi Annika,Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience at our boutique hotel.We're delighted that you found our food for breakfast and dinner to be excellent. Providing delicious and satisfying meals is a priority for us, and we're glad that we met your expectations.It's also heartening to hear that our staff were friendly and attentive during your stay. We strive to provide top-notch service, and we're happy that our team made your visit memorable.We appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. Thank you for choosing to stay with us!Wooly regards,

10/10 - 훌륭해요

mary

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Funky vibe. Pleasant staff
2024년 3월에 2박 숙박함
답변 제공: Sanzita G 님, 2024년 3월 19일
Hi Mary,Thank you for your feedback! We're thrilled to hear that you enjoyed the funky vibe of our hotel and found our staff pleasant. Providing a unique and welcoming atmosphere is important to us, and we're glad it contributed to your experience. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!Wooly regards,

10/10 - 훌륭해요

Laura

단체 여행
The staff were over-the-top, friendly, helpful.and polite. rooms are tight but beautiful. Fab on the drinks. would def recommend sraying here
2024년 3월에 2박 숙박함
답변 제공: Sanzita G 님, 2024년 3월 19일
Hi Laura,Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed our friendly and helpful staff, as well as our beautiful rooms and fabulous drinks. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable stay! Wooly Regards,

10/10 - 훌륭해요

Jill

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Sanzita G 님, 2024년 3월 17일
Hi Jill,Thank you for your perfect rating! We're thrilled you enjoyed your stay with us. We hope to welcome you back soon for another excellent experience.Best regards,

10/10 - 훌륭해요

Lisa

2024년 3월에 1박 숙박함
답변 제공: SG 님, 2024년 5월 7일
Hi Lisa,Thank you for your rating! If there's anything else you'd like to share or if you have any further feedback, feel free to let us know. We're here to ensure your experience is as enjoyable as possible.Kind regards,

8/10 - 좋아요

Nikki

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful building. Very unique interiors. Lolly bar is a nice touch. Had a minor issue with cleanliness, but didn’t impact trip.
2024년 3월에 1박 숙박함
답변 제공: Sanzita G 님, 2024년 3월 12일
Hi Nikki,Thanks a ton for sharing your experience with us! We're thrilled you enjoyed the beauty of our building and the unique interiors. And of course, who doesn't love a sweet treat from our lolly bar?We're sorry to hear about the cleanliness hiccup, though. Rest assured, we're on it! Your comfort and satisfaction are our top priorities, and we'll do everything we can to ensure it's smooth sailing next time.We're grateful for your understanding and can't wait to welcome you back for another memorable stay!Cheers,

2/10 - 너무 별로예요

Matthew

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spent 4 days walking past a leaking roof with a bucket under it which had obviously overflowed multiple times as the carpet was soaked. The stench ending up wofting into rooms when they finally fixed it and put a drying fan Infront of it. Parking is a bad experience. They withheld my ticket on day 1 to get it validated overnight and then told me it only lasts 3 days and to get a new ticket and repeat the process. Room was missing the "loot bag" and the candy bar had about 3 jars on it but added more by the time we left. Novelty of the place fell flat.
2024년 3월에 4박 숙박함
답변 제공: Sanzita G 님, 2024년 3월 9일
Hi Matthew,Thank you for bringing these issues to our attention, and we sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to hear about the leaking roof in the corridor and the subsequent odor that affected your room. We understand the importance of a comfortable and pleasant environment for our guests, and we regret that we fell short in this instance.Regarding the parking situation, we apologize for any confusion or inconvenience caused. We will certainly review our procedures to ensure a smoother and more efficient experience for our guests in the future.Furthermore, we apologize for the oversight and any initial scarcity of candy bar items. We appreciate your feedback and will use it to improve our services and offerings.Your feedback is invaluable to us, and we take it seriously as we strive to provide exceptional experiences for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with the high standard of service and comfort that you deserve. Thank you for sharing your concerns with us.Kind regards,

10/10 - 훌륭해요

Paige

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was great - super helpful and friendly staff, comfortable rooms and lovely little perks (such as free lollies/popcorn at anytime in reception). We used the car park across the road which was very easy (staff validate your ticket and charge back to the room). The only disappointment was that the property advertises a 24/7 gym - which is actually the local snap fitness (approx 500m away). Not a huge deal but would have expected this to be on site or in a similar vicinity to the parking options provided.
2024년 2월에 4박 숙박함
답변 제공: Sanzita G 님, 2024년 2월 27일
Hi Paige,Thanks a bunch for sharing your fantastic experience with us! We're absolutely thrilled to hear that you found our hotel top-notch, from our super helpful and friendly staff to our comfy rooms and delightful little perks like free lollies and popcorn – it's all about those sweet surprises!We're delighted that you found the parking across the road a breeze – it's our goal to make things as easy as pie for our guests! And we're glad you enjoyed the convenience of having your parking charges conveniently charged back to your room.We're bummed to hear that the gym situation wasn't quite what you expected. We totally get it, and we'll make sure to review our communications to ensure everything is crystal clear for our future guests.Thanks a million for choosing to stay with us! We can't wait to welcome you back for another unforgettable stay in the future! If there's anything else you need or any other feedback you'd like to share, just give us a shout! Wooly regards,

10/10 - 훌륭해요

Ponny

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing like it, elsewhere. Really enjoyed my stay,
2024년 2월에 4박 숙박함
답변 제공: Sanzita G 님, 2024년 2월 27일
Hi Ponny,Thanks a bunch for your kind words! We're absolutely thrilled to hear that you had such a wonderful stay with us! Creating memorable experiences for our guests is what we're all about, and we're delighted to know that we hit the mark for you.We can't wait to welcome you back for another fantastic stay in the future! If there's anything else you need or any other feedback you'd like to share, just give us a shout! Thanks a million for choosing to stay with us!Wooly regards,

2/10 - 너무 별로예요

David

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tried to change days of the booking. Very very difficult place. Avoid.
2024년 2월에 1박 숙박함
답변 제공: Sanzita G 님, 2024년 2월 26일
Hi David,We're sorry to hear about the challenges you faced when attempting to change the days of your booking. We understand how frustrating this can be, and we sincerely apologize for any inconvenience it caused. We always aim to make the booking process as smooth and straightforward as possible for our guests, and it's disappointing to hear that we fell short in your case.Your feedback is important to us, and we will review our booking procedures to identify areas for improvement. We strive to provide excellent service from the moment a guest considers booking with us, and we regret that we did not meet your expectations in this instance.We appreciate you taking the time to share your experience, and we hope to have the opportunity to better serve you in the future. If you have any further concerns or if there's anything else we can do to assist you, please don't hesitate to reach out to us directly.Wooly regards,

8/10 - 좋아요

anne

2024년 2월에 1박 숙박함
답변 제공: SG 님, 2024년 5월 7일
'Hi Anne,Thank you for your rating! If there's anything else you'd like to share or if you have any further feedback, feel free to let us know. We're here to ensure your experience is as enjoyable as possible.Kimd regards,

10/10 - 훌륭해요

Madeline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Historic and modern!
The Wool Store in Sydney Australia was historic yet modern staff fantastic and knowledgeable.
2024년 2월에 1박 숙박함
답변 제공: Sanzita G 님, 2024년 2월 23일
Hi Madeline,Thank you so much for your kind words and for choosing to stay at The Wool Store during your time in Sydney! We're thrilled to hear that you enjoyed the unique blend of historic charm and modern amenities that our property offers.Our team takes great pride in providing exceptional service, and we're delighted that you found our staff to be fantastic and knowledgeable. We strive to create memorable experiences for all our guests, and it's truly rewarding to know that we succeeded in making your stay enjoyable.Should your travels bring you back to Sydney, we would be honored to welcome you back to The Wool Store for another wonderful experience.Warm regards,The Woolstore 1888

4/10 - 별로예요

Jeffrey

연인과의 여행
Rooms are so overpriced for what is supplied, the room I had , you couldn’t swing a cat without hitting the walls. Did stay long in this place.
2024년 2월에 4박 숙박함
답변 제공: Sanzita G 님, 2024년 2월 19일
Hi Jeffrey,We appreciate you taking the time to share your feedback with us. We're sorry to hear that your experience with us fell short of your expectations. We strive to offer our guests comfortable accommodations at fair prices, and we regret that you felt the room did not meet your needs or provide good value for the price.We apologize for any inconvenience caused by the size of the room. We understand the importance of space and comfort during your stay, and we regret if the room size did not meet your expectations. Your feedback is invaluable to us, and we will use it to improve our offerings and ensure a more positive experience for our guests in the future.If you would like to discuss your concerns further or if there is anything else we can do to address your feedback, please don't hesitate to contact our team directly. We appreciate your patronage and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Kind regardsThe Woolstore 1888 Team

10/10 - 훌륭해요

Susan 님, Auburn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, trendy property.
2024년 2월에 2박 숙박함
답변 제공: Sanzita 님, 2024년 2월 16일
HI Susan,Thank you for your kind review! We're thrilled to hear that you found our staff to be great and our property to be trendy. Providing excellent service and a stylish atmosphere are top priorities for us, and we're glad to see that reflected in your experience.We look forward to welcoming you back for another fantastic stay in the future. If there's anything specific you'd like us to consider for your next visit, please don't hesitate to let us know.Warm regards,