객실 내 금고, 책상, 무료 WiFi, 침대 시트

퀘스트 호텔 따가이따이 여행 후기

3 out of 5
퀘스트 호텔 따가이따이
Fora Rotunda Tagaytay, Emilio Aguinaldo, Hi-way, Silang Crossing East, Tagaytay, Cavite

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 146개 이용 후기 중 78개" "
평점 8 - 좋아요. 146개 이용 후기 중 39개" "
평점 6 - 괜찮아요. 146개 이용 후기 중 18개" "
평점 4 - 별로예요. 146개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 146개 이용 후기 중 3개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
청소상태가 너무 않좋아요.
청소상태가..너무 않좋습니다. ㅠㅠ 각별한 주의를요합니다.
2023년 12월에 3박 숙박함
답변 제공: FOS 님, 2023년 12월 18일
Dear Valued Guest.Thank you for recent review. We regret that we did not deliver our usual standard of service. Ourteam here at Quest Hotel is committed to providing high-quality customer service to all of ourguests. We hope to see you again in the near future.Sincerely,Mark Jayson De ChavezFront Office Supervisor

8/10 - 좋아요

youngdal

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: FOS 님, 2023년 12월 18일
Dear Valued Guest,Thank you for rating our hotel! We are delighted to hear that you had a positive experience with us at Quest Hotel Tagaytay. We hope you’ll visit us again soon. Sincerely,Mark Jayson De ChavezFront Office Supervisor

8/10 - 좋아요

hojong

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
개장한지 얼마 안된것 같아요 깨끗하고 청결함 주변 골프장과 가까워 이동도 편하고 따가이 시내랑도 가깝고 전체적으로 만족
2020년 1월에 1박 숙박함
답변 제공: Randie 님, 2021년 6월 23일
Dear hojong, Thank you for taking the time to rate us. We are glad that you enjoyed your stay. Your feedback will be shared with the team. It was a pleasure serving you. We look for ward to welcoming you back soon. Sincerely, Randie Gutierrez Jr. Hotel Manager

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 12월에 2박 숙박함
답변 제공: Randie 님, 2021년 6월 23일
Dear JOONYOUNG , Thank you for taking the time to rate us. We are glad that you enjoyed your stay. Your feedback will be shared with the team. It was a pleasure serving you. We look for ward to welcoming you back soon. Sincerely, Randie Gutierrez Jr. Hotel Manager

10/10 - 훌륭해요

SANG GYU

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋았어요.
전체적으로 만족, 교통이 안좋아서 가고 오는데 너무 많은 시간을 소비. 딸락에서 가는데 10시간, 아오.
2019년 9월에 3박 숙박함
답변 제공: Randie 님, 2021년 6월 23일
Dear SANG GYU, Thank you for taking the time to rate us. We are glad that you enjoyed your stay. Your feedback will be shared with the team. It was a pleasure serving you. We look for ward to welcoming you back soon. Sincerely, Randie Gutierrez Jr. Hotel Manager

6/10 - 괜찮아요

YOUNGSEOK

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
아직 준비가 안되었네요..... 다만 스텝들이 열심히 하고자하는 대응은 좋습니다.
2019년 4월에 1박 숙박함
답변 제공: Randie 님, 2021년 6월 23일
Dear YOUNGSEOK, Thank you for taking the time to share your feedback. We are glad that overall, you enjoyed your stay. Rest assured that we will tend to areas we need to improve on so you will have a better on your next visit. Again, thank you and we hope to welcome you back soon. Sincerely, Randie Gutierrez Jr. Hotel Manager

8/10 - 좋아요

maraquel

좋아요: 청결 상태
2024년 5월에 2박 숙박함
답변 제공: Maffy 님, 2024년 5월 27일
Dear Maraquel, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Maffy Escueta

6/10 - 괜찮아요

Kia Wee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Overall was good
2024년 5월에 1박 숙박함
답변 제공: Maffy 님, 2024년 5월 27일
Dear Kia Wee, Thank you for your feedback. We are delighted to hear that your overall experience was good. Your satisfaction is our top priority. We hope to welcome you for a more enjoyable stay soon! Sincerely, Maffy Escueta Front Office Manager

10/10 - 훌륭해요

April

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are very accommodating and polite. I asked for few request and Ces, the frontline employee who assisted us made sure that have a comfortable vacation.
2024년 5월에 1박 숙박함
답변 제공: Maffy Escueta 님, 2024년 5월 27일
Dear April, We are delighted to hear that you had a comfortable vacation with us. Our team at Quest Hotel Tagaytay aims to provide excellent service to all our guests. We appreciate your kind words about Ces and will ensure your feedback reaches the team. Sincerely, Maffy Escueta Front Office Manager

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Maffy Escueta 님, 2024년 5월 2일
Dear Richard, We’re glad to hear that you had a great stay with us here at Quest Hotel Tagaytay! Our team is dedicated to making the best experience for our guests and we're so glad that you felt the warm hospitality from our staff. Thanks for choosing us - we hope to see you again soon!Warm Regards, Maffy Escueta Front Office Manager

6/10 - 괜찮아요

Gary

연인과의 여행
The room was clean just a little bit small especially the bathroom the safe was not bolted down. Someone could just walk out with the safe and the balcony door would not lock.
2024년 3월에 3박 숙박함
답변 제공: Maffy Escueta 님, 2024년 3월 31일
Dear Gary, Thank you for choosing Quest Hotel Tagaytay for your recent stay. We appreciate you taking the time to share your feedback with us and we apologize for any inconvenience you experienced during your stay. Rest assured that your feedback especially with our safety deposit box is duly noted and will be tended to. Again, thank you for sharing your thoughts, and I hope your future visits are more pleasant.Warm Regards, Maffy EscuetaFront Office Manager

10/10 - 훌륭해요

Pacito

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location is accessible to shopping area and restaurants.
2024년 3월에 2박 숙박함
답변 제공: Maffy Escueta 님, 2024년 3월 20일
Dear Pacito,Thank you for highlighting our hotel's convenient location near shopping areas and restaurants. We hope to welcome you back soon.Sincerely,Maffy EscuetaFront Office Manager

10/10 - 훌륭해요

Rodolfo

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesomeness!
2024년 2월에 2박 숙박함
답변 제공: Maffy Escueta 님, 2024년 2월 28일
Dear Rodolfo, Thank you for the great review of our hotel! It was such a pleasure to have you with us and we are glad that you enjoyed your stay. We are looking forward to welcoming you back hopefully in the not too distant future.Sincerely,Maffy Escueta Front Office Manager

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is well appointed from the moment you walk in. Throughout it is bright clean. The room has a very comfortable bed, a well positioned safe & coffee station. The shower is spacious & has all your needs. Staff are professionally guest focused with the wonderful Filipino charm. My asawa & I celebrated our 9th anniversary together there & the setting was ideal. Thank you.
2024년 2월에 5박 숙박함
답변 제공: Maffy Escueta 님, 2024년 2월 28일
Dear Anthony, Thank you for taking the time to share your experience at Quest Hotel Tagaytay. We are delighted to hear that we made your 9th anniversary memorable. We look forward to welcoming you back on your next visit to TagaytayWarm Regards, Maffy Escueta Front Office Manager

10/10 - 훌륭해요

Paul

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스
Quite and easily accessible to all places to see...except for the curtains in our rooms wc has a gap in the middle should be rectified cause people can see us at night inside our room...staff was all nice and professional...over all happy with our stay...
2024년 2월에 1박 숙박함
답변 제공: Maffy Escueta 님, 2024년 2월 22일
Dear Paul, Thank you for sharing your feedback about your recent stay at Quest Hotel Tagaytay. We appreciate your kind words about our staff and their professionalism. We have noted your feedback regarding the curtains in your room and will take it into account for future improvements. We are glad to hear that you had an overall happy stay with us. We hope to welcome you back in the future.Warm Regards, Maffy Escueta Front Office Manager

2/10 - 너무 별로예요

NOEMI

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함
답변 제공: Maffy Escueta 님, 2024년 2월 22일
Dear Noemi, Thank you for taking the time to review our hotel. We appreciate your feedback and apologize for any issues you faced during your stay with us. At Quest Hotel Tagaytay, we strive to provide a comfortable and enjoyable experience for all our guests, and are disappointed that we did not meet your expectations in certain areas. We take pride in delivering excellent customer service and it is our utmost priority to ensure that every guest leaves satisfied with their stay. We sincerely apologize for any inconvenience this may have caused you, and thank you once again for sharing your experience with us. Warm Regards Maffy EscuetaFront Office Manager

10/10 - 훌륭해요

Edgardo 님, Antioch

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful and clean hotel to getaway from the city. The weather was perfect and its vicinity is located perfectly. We had a great overnight stay, amazing staff, and good breakfast food. We’ll definitely come back! Thanks Quest Hotel and awesome staff.
2024년 2월에 1박 숙박함
답변 제공: Maffy Escueta 님, 2024년 2월 13일
Dear Edgardo, Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. Again, thank you and we hope to see you again very soon.Warm Regards, Maffy Escueta Front Office Manager

6/10 - 괜찮아요

Joel

가족 여행
별로예요: 청결 상태, 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Maffy Escueta 님, 2024년 2월 13일
Dear Joel, Thank you for choosing Quest Hotel Tagaytay for your recent stay. We appreciate you taking the time to share your feedback with us and we apologize for any inconvenience you experienced during. Again, thank you for sharing your thoughts, and I hope your future visits are more pleasant.Warm Regards, Maffy Escueta Front Office Manager

8/10 - 좋아요

Elizabeth 님, Las Vegas

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Easy access to nearby shopping and restaurants.
2024년 2월에 1박 숙박함
답변 제공: Maffy Escueta 님, 2024년 2월 13일
Dear Elizabeth, Thank you for taking the time to share your review. We appreciate your kind words about our great location in the heart of Tagaytay. Your feedback is very valuable to us. We are looking forward to welcoming you back hopefully in the not too distant futureWarm Regards, Maffy Escueta Front Office Manager

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Maffy Escueta 님, 2024년 2월 13일
Dear Brian, Thank you for the great review of our hotel! It was such a pleasure to have you with us and we are glad that you enjoyed your stay. We are looking forward to welcoming you back hopefully in the not too distant future.Sincerely,Maffy Escueta Front Office Manager

6/10 - 괜찮아요

Aireen

가족 여행
Near the mall
2024년 1월에 2박 숙박함
답변 제공: Maffy Escueta 님, 2024년 1월 30일
Dear Aireen, Thank you for taking the time to share your review. We appreciate your kind words about our great location in the heart of Tagaytay. Your feedback is very valuable to us. We are looking forward to welcoming you back hopefully in the not too distant future.Warm Regards, Maffy Escueta Front Office Manager

10/10 - 훌륭해요

Ann Marizze

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2024년 1월에 1박 숙박함
답변 제공: Maffy Escueta 님, 2024년 1월 28일
Dear Ann Marizze, Thank you for your glowing review of Quest Hotel Tagaytay! We are delighted that you enjoyed your stay at Quest Hotel Tagaytay. We strive to make every stay a pleasant one and it is very gratifying to hear that you are satisfied with our services. We hope you had a wonderful time in Tagaytay and look forward to welcoming you back soon.Warm Regards, Maffy Escueta Front Office Manager

8/10 - 좋아요

Luis M

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quick Getaway Bulacan Bros.
Nice location, in between 2 malls and also near the rotunda allowing easy access going into Tagaytay and to Manila. Don’t get the rooms facing the road as it is noisy. They should soundproof the sliding doors.
2024년 1월에 1박 숙박함
답변 제공: Maffy Escueta 님, 2024년 1월 28일
Dear Luis M, Thank you for choosing Quest Hotel Tagaytay! We take pride in our convenient location, which allows our guests to have everything they need within reach. We appreciate your feedback regarding the soundproofing, and we will take it into consideration for future improvements. Thank you for your kind words about our hotel and we hope to welcome you back soon.Sincerely,Maffy EscuetaFront Office Manager

10/10 - 훌륭해요

Kristine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I will definitely keep on booking on Quest whenever I go to Tagaytay. I really liked this Hotel.
2024년 1월에 2박 숙박함
답변 제공: Maffy Escueta 님, 2024년 1월 28일
Dear Kristine,Thank you for choosing Quest Hotel Tagaytay for your recent stay. We are delighted to hear that you enjoyed your experience with us and that you plan to continue booking with our hotel in the future. Your kind words are greatly appreciated. Again, thank you and we hope to see you again very soon.Sincerely,Maffy EscuetaFront Office Manager

10/10 - 훌륭해요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Staff! Very professional and tries to help in every way.
2024년 1월에 1박 숙박함
답변 제공: Maffy Escueta 님, 2024년 1월 19일
Dear Fernando, We are delighted that you enjoyed your stay at Quest Hotel Tagaytay. We strive to make every stay a pleasant one and it is very gratifying to hear that you are satisfied with our services. We hope you had a wonderful time in Tagaytay and look forward to welcoming you back soon.Warm Regards, Maffy Escueta Front Office Manager

10/10 - 훌륭해요

Marites 님, Springfield

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable, bright and spacious. Staff was friendly and accommodating. Highly recommend staff and food. Will def be back!
2024년 1월에 2박 숙박함
답변 제공: Maffy Escueta 님, 2024년 1월 19일
Dear Marites, Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. Again, thank you and we hope to see you again very soon.Warm Regards, Maffy Escueta Front Office Manager

10/10 - 훌륭해요

Reena

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Despite the fact we were there due to my father being in the hospital, discovering this gem within a stone's throw away made the ordeal less stressful & taxiing. The staff were wonderful and the amenities were on par for Western accommodations. The grandkids and us adults were able to still explore and enjoy our vacation, but still be nearby our dad to take care of him. We'd book again there and will recommend them to family & friends!
2024년 1월에 2박 숙박함
답변 제공: Maffy Escueta 님, 2024년 1월 19일
Dear Reena, We are delighted that you enjoyed your stay at Quest Hotel Tagaytay. We strive to make every stay a pleasant one and it is very gratifying to hear that you are satisfied with our services. We hope that your father feels better soon! We hope you had a wonderful time in Tagaytay and look forward to welcoming you back soon.Warm Regards, Maffy Escueta Front Office Manager

10/10 - 훌륭해요

Fernando

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Staff
Great Staff & support team.
2024년 1월에 2박 숙박함
답변 제공: Maffy Escueta 님, 2024년 1월 19일
Dear Fernando, We are delighted that you enjoyed your stay at Quest Hotel Tagaytay. We strive to make every stay a pleasant one and it is very gratifying to hear that you are satisfied with our services. Rest assured that the points you raised regarding breakfast will be tended to. We hope you had a wonderful time in Tagaytay and look forward to welcoming you back soon.Warm Regards, Maffy Escueta Front Office Manager

10/10 - 훌륭해요

Carmencita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: FOS 님, 2023년 12월 25일
Dear Ms. Carmencita,Thank you for rating us 10/10. We are glad that you had a great stay at Quest Hotel Tagaytay and we are able to meet your expectations. We are looking forward welcoming you back soon.Sincerely,Mark Jayson De ChavezFront Office Supervisor

8/10 - 좋아요

Vesa

2023년 12월에 1박 숙박함
답변 제공: FOS 님, 2023년 12월 18일
Dear Valued Guest,Thank you for rating our hotel! We are delighted to hear that you had a positive experience with us at Quest Hotel Tagaytay. We hope you’ll visit us again soon. Sincerely,Mark Jayson De ChavezFront Office Supervisor

10/10 - 훌륭해요

Shugo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Jayz 님, 2023년 12월 1일
Dear Shugo, Thank you so much for your great rating about Quest Hotel. We are glad that you had a cool, comfy, and clean stay with us. We are looking forward welcoming you back here soon!Sincerely,Mark Jayson De ChavezFront Office Supervisor

10/10 - 훌륭해요

Petra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 4박 숙박함
답변 제공: Maffy Escueta 님, 2023년 11월 30일
Dear Petra, Thank you for the great review of our hotel! It was such a pleasure to have you with us and we are glad that you enjoyed your stay. We are looking forward to welcoming you back hopefully in the not too distant future.Sincerely,Maffy Escueta Front Office Manager

10/10 - 훌륭해요

Faye

2023년 11월에 2박 숙박함
답변 제공: Maffy Escueta 님, 2023년 12월 9일
Dear Faye, Thank you for the great review of our hotel! It was such a pleasure to have you with us and we are glad that you enjoyed your stay. We are looking forward to welcoming you back hopefully in the not too distant future.Sincerely,Maffy EscuetaFront Office Manager

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service and they great care of the costumers.
2023년 10월에 8박 숙박함
답변 제공: Jayz 님, 2023년 11월 8일
Dear Daniel,Thank you so much for sharing your great feedback! We are glad that you enjoyed your stay at Quest Hotel Tagaytay. We are looking forward to welcoming you back here.Sincerely,Mark Jayson De ChavezFront Office Supervisor

8/10 - 좋아요

james

좋아요: 직원 및 서비스
there is a moldy smell to the room and some mildew in the shower. The bed is so comfortable.
2023년 10월에 3박 숙박함
답변 제공: Richard 님, 2023년 10월 29일
Dear James,Thank you for taking the time to provide us with feedback about your recent stay. We are delighted to hear that you found our bed comfortable; however, we are truly sorry to learn about the issues you encountered in your room. Your feedback is important to us, and we take it seriously.We understand that the moldy smell and mildew in the shower were not up to your expectations, and we want to assure you that we are actively addressing these concerns to improve the quality of our rooms. We apologize for any inconvenience this may have caused during your stay.Your valuable feedback helps us to continuously enhance our guests' experience, and we hope you will consider giving us another opportunity to provide you with a more pleasant and comfortable stay in the future.Thank you for choosing us, and we appreciate your understanding.Sincerely,Richard ReyesHousekeeping Manager

8/10 - 좋아요

dexter

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Doorlock going to veranda is broken and lizard inside the room. Improvement of cleanliness as dirts in the common areas are noticeable.
2023년 10월에 1박 숙박함
답변 제공: FOS 님, 2023년 10월 20일
Dear Dexter,Thank you for taking the time to share your feedback with us. I sincerely apologize for the inconvenience you have experienced during your stay. Rest assured that the points you raised will be tended to. Your review will definitely help us improve our services and offerings and allow us to give you a better experience in the future. Again, thank you and we hope to welcome you back soon.Sincerely,Mark Jayson De ChavezFront Office Supervisor

10/10 - 훌륭해요

Kent

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent location and well placed overall would give a 3.8 out of 5 breakfast is only downside
2023년 10월에 4박 숙박함
답변 제공: FOS 님, 2023년 10월 20일
Dear Kent,Thank you for the cool review of our hotel! We appreciate you highlighting your experiences and we are glad that you enjoyed your stay. Again, thank you and we hope to see you again very soon.Sincerely,Mark Jayson De ChavezFront Office Supervisor

10/10 - 훌륭해요

Yasuko

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
スタッフの対応がとても良いです。 ベッドもふかふかでゆっくり休めました。 隣のモールはさびれてるので、少し歩いてAyalaモールに行くと良いです。
2023년 9월에 1박 숙박함
답변 제공: Annie 님, 2023년 9월 27일
Dear Yasuko-san,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Annie TafallaFront Office Associate

10/10 - 훌륭해요

Chua Hwee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staffs friendly I like n hotel non smoking that's very good.... I don't like is not much choice for vegetarian for breakfast
2023년 7월에 3박 숙박함
답변 제공: Rhey 님, 2023년 7월 24일
Dear Chua Hwee,Thank you for taking time to give us a feedback. We are glad that you enjoyed your stay with us. We hope to see you again soon!Sincerely,Rhey LoricaAssistant Front Office Manager

10/10 - 훌륭해요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Exceeded expectations. Food was excellent!
2023년 7월에 4박 숙박함
답변 제공: Rhey 님, 2023년 7월 24일
Dear Kevin,Thank you for taking time to give us a feedback. We are glad that you enjoyed your stay with us. We hope to see you again soon!Sincerely,Rhey LoricaAssistant Front Office Manager

4/10 - 별로예요

Mauro Jr

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
New but old
Molds everywhere inside the room. Beddings moist. Wet floor due to poor air-conditioning.
2023년 6월에 1박 숙박함
답변 제공: Rhey 님, 2023년 6월 30일
Dear Mauro Jr,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Rhey LoricaAssistant Front Office Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hungry but food was a satisfaction.
The staff were overwhlemed by the influx of guests last sunday who are to have their breakfast, such that nobody was manning those who are supposed to line up, thus leaving us the impression that there was no system in check. It took us almost an hour for the food to be served from the time we placed our orders.
2023년 6월에 2박 숙박함
답변 제공: Rhey 님, 2023년 6월 30일
Dear Anonymous ,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Rhey LoricaAssistant Front Office Manager

10/10 - 훌륭해요

Maria Avrieli 님, san angelo

좋아요: 청결 상태, 직원 및 서비스
답변 제공: Rhey 님, 2023년 5월 27일
Dear Maria Avrieli ,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager

10/10 - 훌륭해요

JHOANNE

2023년 4월에 16박 숙박함
답변 제공: Rhey 님, 2023년 5월 27일
Dear JHOANNE,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager

8/10 - 좋아요

Beverly

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff.
2023년 3월에 2박 숙박함
답변 제공: Rhey 님, 2023년 3월 29일
Dear Beverly,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Rhey LoricaAssistant Front Office Manager

10/10 - 훌륭해요

Andrew 님, Newport

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great stay at this comfortable and clean hotel. Very short walk to the two neighbouring malls and dozens of restaurants. Central to Skyranch fun park also. Breakfast is set menu, not buffet, and could definitely be better organised, slow service and cold food one day, fast service and hot food the next. Be ready for sizeable security deposit at check in, I had to leave 3,500 Peso for three nights. Overall a nice modern, clean hotel with with friendly helpful staff.
2023년 3월에 3박 숙박함
답변 제공: Rhey 님, 2023년 3월 17일
Dear Mr. Andrew,Thank you for the great review of our hotel! We are glad that you enjoyed your stay with us. Your concern about restaurant will be discussed with the team. We hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager

6/10 - 괜찮아요

Remedios

좋아요: 청결 상태, 직원 및 서비스
The bathroom is very small. It could have been designed better. The bathroom drain did not flow properly. Even if we turned off the ac, it still continued its operation and was blowing directly towards the bed and the small sitting area. Fortunately, we only stayed one night. Overall, the staff was courteous.
2023년 2월에 1박 숙박함
답변 제공: Rhey 님, 2023년 3월 3일
Dear Remedios,Thank you for taking the time to rate us. We sincerely apologize if your stay was anything less than satisfying. Rest assured that we will tend to the areas that we need to improve on so we can provide a better stay in the future. Again, thank you and we are excited to welcome you back soon. Sincerely, Rhey LoricaAssistant Front Office Manager

10/10 - 훌륭해요

EVANGELINE AMBION

2023년 2월에 4박 숙박함
답변 제공: Rhey 님, 2023년 3월 3일
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager

6/10 - 괜찮아요

Alvy Jean

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I liked the balcony of the hotel and able to go out the balcony
2023년 2월에 1박 숙박함
답변 제공: Rhey 님, 2023년 2월 17일
Dear Ms. Aivy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Rest assured that your comment will be shared to the team. We hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager

8/10 - 좋아요

Jhomar

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It's a couple of minutes' walk to Ayala Mall and restaurants
2023년 2월에 2박 숙박함
답변 제공: Rhey 님, 2023년 2월 17일
Dear Mr. Jhomar,Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Rest assured that your comment will be shared to the team. We hope to see you again very soon.Sincerely,Rhey LoricaAssistant Front Office Manager