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비스타 레알 호텔 여행 후기

3 out of 5
비스타 레알 호텔
6B Tagaytay-Calamba Road, Brgy San Jose, Tagaytay

이용 후기

6.0
평점 10 - 훌륭해요. 17개 이용 후기 중 2개" "
평점 8 - 좋아요. 17개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 17개 이용 후기 중 7개" "
평점 4 - 별로예요. 17개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 17개 이용 후기 중 2개" "

6.8/10

청결 상태

6.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel is closed already but still took our booking
Hotel does not exist but still took our payment!! I demand a refund.
2020년 12월에 3박 숙박함

2/10 - 너무 별로예요

Joe 님, Quezon City

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I already paid online and yet they still accepted cash payment from my girlfriend. And now they deny accepting the cash payment. I paid double essentially and I can't get a refund.
2019년 5월에 1박 숙박함
답변 제공: vmin 님, 2019년 7월 2일
Hi, Joe! We apologize for what happened during your stay in the hotel but like what we have talked over the phone we have returned your money through bank. & Please be advise that your money was already remitted to your account last month ago. Thank you!

10/10 - 훌륭해요

DouglasAardappe 님, Cape Coral Fl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Every thing was great at this resort the room was very clean with an amazing view and very nice pool with the same view, loved the staff , so nice, always around with a big smile, we needed to stay an extra night and made that possible without a problem, the restaurant was great the food was so good! Every morning we had breakfast brought to our room with a smile, overall we loved our stay there
2019년 4월에 4박 숙박함
답변 제공: Vmin 님, 2019년 5월 29일
Thanks for your review, Sir! Hope to see you again soon here! :)

6/10 - 괜찮아요

KB 님, Layton, UT

별로예요: 객실의 편안함
Good location for Taal
Ok hotel. The good: breakfast was great, although only a few choices. The view overseeing the lake is stunning. The staff is really nice. The bad: 1. no blanket was provided, only a thin bedsheet. The ac was a window unit and was installed at the same height as the bed, pointing directly at the bed and at a distance of about 3 feet from the bed. That plus a thin sheet made it uncomfortable. 2. Loud group party at the billiards table area until about 3am was annoying. Called the desk and they said they'd take care of it but it still went on for two more hours. Lastly, I had a bad experience booking a Taal tour with the desk. Agreed on a price for a complete package, then when we arrived to get on the boat they didn't honor the agreement I made with the desk.
2017년 12월에 2박 숙박함

4/10 - 별로예요

Cynthia Cecilia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not spending my next holiday here again
The parking lot was a mess...please get rid of the junks. Before you could leave and enter the gate you need to notify the front desk to ask someone to open it. Door locks of rooms are outdated already. Bathroom is not kept tidy...curtains and bath towels are old. No wifi in each room and as they claimed that they have wifi in the lobby and other public areas, there's no signal. Even for globe, smart and sun mobiles no signal in rooms. Choices for complementary breakfast very limited. Its really not worth the price i paid for as compared with other hotels in tagaytay with the same price range. Basically, its just the view is what you're paying for. I was disappointed with my stay.
2017년 8월에 1박 숙박함

8/10 - 좋아요

anwar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyable scene of the Taal volcano
It was nice staying in the hotel with a marvellous looks of the Taal mountain. The bed was so comfortable as the sheets and all amenities alike. I didn't like the restaurant menu wasn't a profisional like other hotel's restuarants so as thier food quality. I had to eat my breakfast at McDonald's next door!
2017년 3월에 1박 숙박함

8/10 - 좋아요

Arlene

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Complementary Bfast with NO DRINKS !!!!
The staff are excellent welcoming and always at our service. Rooms clean, the stores boutiques restos at waliking distance. The breakfast is very good, but definitely needs a variety! We could not eat sstraight for 8 days the same thing. Disappointed to discover that drinks (coffee or juices) are not included in the complementary bfast. Never in my life heard of that! 45 yrs of travelling around the world!
2017년 7월에 8박 숙박함
Thank you Ma'am for your good comment to our hotel. Regarding to your breakfast, we will assure you to relay all your concern to our concessionaire restaurant and make it better for our future guest.. Godbless!

6/10 - 괜찮아요

Luis

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

Lloyd

별로예요: 청결 상태
bad smell in our bathroom

6/10 - 괜찮아요

Jam 님, Metro Manila

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Hotel with a great location but needs a new resto
Hotel staff are very accomodating and rooms are very clean. Hotel's location is easily accesible to nearby attraction in tagaytay. What we don't like is the resto of the hotel. Most of the food in the menu are not available and it took a long time for them to serve our food.
답변 제공: VRH 님, 2017년 6월 21일
Dear happy guest! We appreciate your positive feedback about our hotel.Hope to see you again. Take care and Godbless! :)

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was over night stay
Easily found beside the famous mcdo. Staffs are not warm .Room is not that clean as expected .No bidet no mirror .My son got hurt fr the pool he had cut on his toe we asked for a medical kit they dont have only alcohol.The price is not reasonable . One positive comment is they have the front view of the lake and food is ok.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Ok, we had a good stay.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Nice hotel, friendly staff but
Nice hotel, friendly staff but they are surprisingly uninformed. They did not know how to get to the boats that go to the volcano ( the road runs behind the hotel). NO trash can in the room, room is cleaned only upon request, they charge for ice, extra towels, no dresser, ran out of tp. The views are amazing. Free breakfast limited to two items...

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함

6/10 - 괜찮아요

Arbee Glenn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good and clean hotel but could be better
No cellphone signal and no in-room Wifi were my issues

4/10 - 별로예요

hen 님, san antonio

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
its ok
rooms was ok

10/10 - 훌륭해요

Dinnah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vista Real is a new hotel - very clean with friendly service, their bedding are 5-star, easy to find with a great view of the lake, ideal for a quick weekend getaway.