10/10 Excellent
Ya-Chi Angela
Sep 26, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya-Chi Angela
Stayed 1 night in Sep 2025
Taipei Radium Kagaya International Hotel
4.0 star property
Travelers can escape into nature with nearby ecotours and hiking trails before returning to rejuvenating spa treatments and peaceful garden views
Choose dates to view prices
Photo gallery for Taipei Radium Kagaya International Hotel
The Taipei Radium Kagaya International Hotel offers a tranquil retreat near Beitou Hot Springs Park. Guests can unwind in the steam room and sauna or book spa treatments. The Tenshou Restaurant provides garden views while dining, and free WiFi keeps everyone connected.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Hot tub
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
Room options
Check availability for these dates
Available filters for rooms
Showing 24 of 24 rooms
View all photos for Elite Room, Park View (Dining At Restaurant)
Elite Room, Park View (Dining At Restaurant)
10.010.0 out of 10
Exceptional
3 reviews
(3 reviews)
Highlights
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Hypo-allergenic bedding
- 43 sq m
- 1 bedroom
- Sleeps 4
- 1 King Bed
View all photos for Deluxe Suite, Park View (Dining At Restaurant)
Deluxe Suite, Park View (Dining At Restaurant)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Hypo-allergenic bedding
- 46 sq m
- 1 bedroom
- Sleeps 3
- 2 Large Twin Beds
View all photos for Standard Suite (Dining At Restaurant)
Standard Suite (Dining At Restaurant)
Highlights
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Hypo-allergenic bedding
- 43 sq m
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
View all photos for Deluxe Suite, Multiple Beds, Garden View
Deluxe Suite, Multiple Beds, Garden View
9.49.4 out of 10
Exceptional
6 reviews
(6 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Free minibar items
TV
- 52 sq m
- 1 bedroom
- Sleeps 3
- 2 Large Twin Beds
View all photos for Standard Suite, No View
Standard Suite, No View
7.07.0 out of 10
Good
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Hypo-allergenic bedding
- 43 sq m
- 1 bedroom
- Golf view
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Suite, 1 King Bed, Park View
Deluxe Suite, 1 King Bed, Park View
Highlights
Soundproofed
Air conditioning
Heating
Refrigerator
Free minibar items
TV
Hypo-allergenic bedding
Pillow menu
- 43 sq m
- 1 bedroom
- Park view
- Sleeps 3
- 1 King Bed
View all photos for Standard Suite
Standard Suite
10.010.0 out of 10
Exceptional
2 reviews
(2 reviews)
Highlights
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Hypo-allergenic bedding
- 1 bedroom
- Sleeps 3
- 2 Twin Futons
View all photos for Executive Suite, 1 King Bed, Bathtub, Tower
Executive Suite, 1 King Bed, Bathtub, Tower
Highlights
Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Free minibar items
TV
- 53 sq m
- 1 bedroom
- Park view
- Sleeps 3
- 1 King Bed
View all photos for Executive Suite, 1 Bedroom, Lanai (Dining At Restaurant)
Executive Suite, 1 Bedroom, Lanai (Dining At Restaurant)
Highlights
Lanai
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Free minibar items
TV
- 52 sq m
- 1 bedroom
- Park view
- Sleeps 4
- 1 King Bed
View all photos for Executive Suite, Multiple Beds, Balcony, Tower
Executive Suite, Multiple Beds, Balcony, Tower
8.88.8 out of 10
Excellent
3 reviews
(3 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Free minibar items
TV
- 53 sq m
- 1 bedroom
- Park view
- Sleeps 3
- 2 Large Twin Beds
View all photos for Executive Suite, 1 Bedroom, Lanai (Dining At Restaurant)
Executive Suite, 1 Bedroom, Lanai (Dining At Restaurant)
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Balcony
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Free minibar items
- 53 sq m
- Park view
- Sleeps 4
- 2 Large Twin Beds
View all photos for Standard Suite, No View, Balcony
Standard Suite, No View, Balcony
9.69.6 out of 10
Exceptional
7 reviews
(7 reviews)
Highlights
Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Free minibar items
TV
- 43 sq m
- 1 bedroom
- Sleeps 4
- 2 Large Twin Beds
View all photos for Standard Suite, Multiple Beds (Dining At Restaurant)
Standard Suite, Multiple Beds (Dining At Restaurant)
Highlights
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Hypo-allergenic bedding
- 43 sq m
- 1 bedroom
- Sleeps 4
- 2 Large Twin Beds
View all photos for Park Side View Mixed Deluxe Suite
Park Side View Mixed Deluxe Suite
- Sleeps 3
View all photos for Park Side View Mixed Standard Suite
Park Side View Mixed Standard Suite
- Sleeps 3
View all photos for Park Side View Japanese DeluxeSuite
Park Side View Japanese DeluxeSuite
- Sleeps 4
View all photos for Executive Double Suite With Open-Air Hot Spring Bath
Executive Double Suite With Open-Air Hot Spring Bath
- Sleeps 4
View all photos for Executive Twin Suite With Open-Air Hot Spring Bath
Executive Twin Suite With Open-Air Hot Spring Bath
- Sleeps 4
View all photos for Mixed Standard Double Suite
Mixed Standard Double Suite
10.010.0 out of 10
Exceptional
1 review
(1 review)
- Sleeps 3
View all photos for Mixed Standard Twin Suite
Mixed Standard Twin Suite
- Sleeps 4
View all photos for Standard Suite, Multiple Beds (Dining At Restaurant)
Standard Suite, Multiple Beds (Dining At Restaurant)
Highlights
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Free minibar items
TV
Hypo-allergenic bedding
- 43 sq m
- 1 bedroom
- Sleeps 4
- 2 Twin Futons
View all photos for Deluxe Quadruple Room, Multiple Beds, Balcony, Tower
Deluxe Quadruple Room, Multiple Beds, Balcony, Tower
Highlights
Balcony
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Free minibar items
TV
- 50 sq m
- Park view
- Sleeps 4
- 2 Large Twin Beds
View all photos for Japanese Standard Suite
Japanese Standard Suite
- Sleeps 4
View all photos for Western Room
Western Room
- Sleeps 3
You may also like
Ad
Mandarin Oriental, Taipei
Songshan
- Pool
- Spa
- Parking included
- Free WiFi
9.6 out of 10, Exceptional, 1,005 reviews
9.6
Exceptional
1,005 reviews
The price is ₩459,914
₩459,914
₩531,201 total
includes taxes & fees
Jan 13 - Jan 14
Ad
Aloft Taipei Beitou
Beitou
- Pet friendly
- Free WiFi
- Restaurant
- Air conditioning
9.0 out of 10, Wonderful, 315 reviews
9.0
Wonderful
315 reviews
The price is ₩151,772
₩151,772
₩175,297 total
includes taxes & fees
Jan 6 - Jan 7
Ad
Eslite Hotel
Xinyi
- Free WiFi
- Restaurant
- Air conditioning
- Gym
9.6 out of 10, Exceptional, 1,009 reviews
9.6
Exceptional
1,009 reviews
Ad
Renaissance Taipei Shihlin Hotel
Shilin
- Pool
- Parking included
- Free WiFi
- Restaurant
9.2 out of 10, Wonderful, 265 reviews
9.2
Wonderful
265 reviews
About the neighborhood
No.236, Guangming Road, Beitou District, Taipei, 112
What's nearby
- Beitou Hot Springs Park - 1 min walk - 0.1 km
- Beitou Hot Spring Museum - 1 min walk - 0.2 km
- Taipei Public Library Beitou - 1 min walk - 0.2 km
- Kaidagelan Cultural Museum - 3 min walk - 0.3 km
- Beitou Thermal Valley - 8 min walk - 0.7 km
Getting around
- Xinbeitou Station - 5 min walk
- Wanhua Station - 16 min drive
- Songshan Airport (TSA) - 38 min drive
Restaurants
- 24小吃店 - 4 min walk
- 頂呱呱 T.K.K. Fried Chicken - 3 min walk
- 麥當勞 McDonald's - 3 min walk
- 星巴克 - 3 min walk
- 雙月食品社北投店 Moon Moon Food - 1 min walk
About this property
Taipei Radium Kagaya International Hotel
Upscale hotel near Beitou Hot Springs Park
Located close to Beitou Hot Spring Museum and Taipei Public Library Beitou, Taipei Radium Kagaya International Hotel provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the hot springs or the sauna. The on-site Japanese cuisine restaurant, Tenshou Restaurant, offers breakfast, lunch, dinner, and garden views. Enjoy onsite activities like ecotours and hiking/biking. Free in-room WiFi is available to all guests, along with a steam room and a hot tub.
Other perks include:
- Free valet parking
- Self-serve breakfast (surcharge), a free area shuttle, and hot springs on site
- Concierge services, a front-desk safe, and an elevator
- Guest reviews speak highly of the helpful staff
Room features
All 90 rooms have comforts such as premium bedding and pillow menus, in addition to perks like air conditioning and free stocked minibars.
More conveniences in all rooms include:
- Baby baths, children's slippers, and children's dinnerware
- Hypo-allergenic bedding and down comforters
- Bathrooms with spring water tubs and bidets
- 42-inch TVs with cable channels
- Refrigerators, electric kettles, and heating
Similar properties
Wellspring by Silks Beitou
Wellspring by Silks Beitou
Beitou
- Pool
- Hot tub
- Spa
- Parking included
9.4 out of 10, Exceptional, 151 reviews
9.4
Exceptional
151 reviews
Hotel Royal Beitou
Hotel Royal Beitou
Beitou
- Hot tub
- Spa
- Free WiFi
- Restaurant
9.2 out of 10, Wonderful, 757 reviews
9.2
Wonderful
757 reviews
Grand View Resort Beitou
Grand View Resort Beitou
Beitou
- Pool
- Hot tub
- Spa
- Parking included
9.6 out of 10, Exceptional, 1,001 reviews
9.6
Exceptional
1,001 reviews
The Gaia Hotel Taipei
The Gaia Hotel Taipei
Beitou
- Pool
- Hot tub
- Spa
- Parking included
9.2 out of 10, Wonderful, 784 reviews
9.2
Wonderful
784 reviews
Asia Pacific Hotel Beitou
Asia Pacific Hotel Beitou
Beitou
- Pool
- Spa
- Kids pool
- Parking included
9.0 out of 10, Wonderful, 516 reviews
9.0
Wonderful
516 reviews
Beitou SweetMe Hot Spring Resort
Beitou SweetMe Hot Spring Resort
Beitou
- Free WiFi
- Restaurant
- Air conditioning
- Breakfast available
8.6 out of 10, Excellent, 686 reviews
8.6
Excellent
686 reviews
Beitou Hot Spring Resort
Beitou Hot Spring Resort
Beitou
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
8.8 out of 10, Excellent, 701 reviews
8.8
Excellent
701 reviews
Hotel Double One Beitou
Hotel Double One Beitou
Beitou
- Breakfast included
- Parking included
- Free WiFi
- Restaurant
8.2 out of 10, Very Good, 1,001 reviews
8.2
Very Good
1,001 reviews
Water House
Water House
Beitou
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
8.8 out of 10, Excellent, 208 reviews
8.8
Excellent
208 reviews
Mandarin Oriental, Taipei
Mandarin Oriental, Taipei
Songshan
- Pool
- Spa
- Parking included
- Free WiFi
9.6 out of 10, Exceptional, 1,005 reviews
9.6
Exceptional
1,005 reviews
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- Available in some public areas: Free WiFi and wired internet
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free area shuttle
- Free valet parking on site
- Limited onsite valet parking
Food and drink
- Daily self-serve breakfast available 7:00 AM to 10:00 AM for a fee: TWD 750 for adults and TWD 375 for children
- A bar/lounge
- A coffee shop/cafe
- A restaurant
Restaurants on site
- Tenshou Restaurant
Things to do
- Ecotours
- Hiking/biking trails
- Hot spring
- Hot tub
- Sauna
- Steam room
Family friendly
- Baby bath
- Children's dinnerware
- Free area shuttle
- In-room refrigerator
- Laundry facilities
- Living room
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Gift shop/newsstand
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Turndown service
Business services
- Meeting rooms
Spa
- Hot spring
- Hot springs open from 7:00 AM - 11:00 PM
- Hot springs water temperature - 108 ºF
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Bathroom emergency pull cord
- Braille/raised signage
- Elevator
- Visual fire alarm
- Wheelchair-accessible path of travel
More
- 1 building
- 16 floors
- Banquet hall
- Built in 2010
- Smoking not allowed
Room amenities
Bedroom
- Down comforter
- Hypo-allergenic bedding
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Bidet
- Children's slippers
- Free toiletries
- Hair dryer
- Separate bathtub and shower
- Slippers
- Spring water bathtub
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 42-inch TV with cable channels
Food and drink
- Electric kettle
- Free stocked minibar
- Refrigerator
More
- Air conditioning
- Free daily newspapers
- Heating
- Iron/ironing board on request
- Living room
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 20
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with Half Board plans must book meals in advance.
Guests with dietary restrictions or food allergies should contact this property in advance.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 3300.0 per day
Property payment types
Important information
Optional extras
- Fee for self-serve breakfast: approximately TWD 750 for adults and TWD 375 for children
- Airport shuttle fee: TWD 2600 per vehicle (one-way)
- Rollaway bed fee: TWD 3300.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 27325109
We should mention
Hot springs access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Radium Kagaya International Hotel Taipei
Radium Kagaya International Hotel
Radium Kagaya International Taipei
Radium Kagaya International
Taipei Radium Kagaya International
Taipei Radium Kagaya
Taipei Radium Kagaya International Hotel Hotel
Taipei Radium Kagaya International Hotel Taipei
Taipei Radium Kagaya International Hotel Hotel Taipei
Frequently asked questions
Is Taipei Radium Kagaya International Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Valet parking is free at this property.
What time is check-in at Taipei Radium Kagaya International Hotel?
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.
What time is check-out at Taipei Radium Kagaya International Hotel?
Check-out is at 11 AM.
Does Taipei Radium Kagaya International Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of TWD 2600 per vehicle applies.
Where is Taipei Radium Kagaya International Hotel located?
Located in Beitou, this hotel is steps from Beitou Hot Springs Park, Beitou Hot Spring Museum, and Taipei Public Library Beitou. Kaidagelan Cultural Museum and Beitou Thermal Valley are also within 10 minutes. Xinbeitou Station is only a 5-minute walk and Beitou Station is 14 minutes.
Have a question?
BetaBetaGet instant answers with AI powered search of property information and reviews.
Reviews
Taipei Radium Kagaya International Hotel Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
9.4
Cleanliness
8.8
Location
9.4
Staff & service
8.8
Eco-friendliness
9.2
Property conditions & facilities
Rating 10 - Excellent. 529 out of 796 reviews
10 - Excellent
529
Rating 8 - Good. 187 out of 796 reviews
8 - Good
187
Rating 6 - Okay. 55 out of 796 reviews
6 - Okay
55
Rating 4 - Poor. 15 out of 796 reviews
4 - Poor
15
Rating 2 - Terrible. 10 out of 796 reviews
2 - Terrible
10
Reviews
10/10 Excellent
Betty Kit Lin
Apr 29, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable place 👍👍
Betty Kit Lin
Stayed 4 nights in Apr 2025
10/10 Excellent
I-Ping
Oct 10, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Hot springs hotel
I-Ping
Stayed 1 night in Oct 2024
10/10 Excellent
Tiffanie Khuu
Nov 15, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Tiffanie Khuu
Stayed 1 night in Nov 2024
10/10 Excellent
Diane
May 15, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay. The property is wonderful and clean, and the bed was so comfortable. The service was outstanding. Everyone was friendly, helpful and focused on service. Jason gave us a great introduction to our room and an overview of the amenities. He is super knowledgeable and funny. Fantastic hotel and highly recommended.
Diane
Stayed 1 night in May 2025
10/10 Excellent
Rene
Mar 2, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
What a gorgeous hotel! Great for a relaxing stay with hot springs.
Rene
Stayed 1 night in Feb 2024
10/10 Excellent
Vai Teng
Apr 19, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like spring water it is a fantastic time for me and my husband
Vai Teng
Stayed 1 night in Apr 2025
10/10 Excellent
Gilbert Yiu Tong
Oct 16, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room nice and cozy , the hotspring is perfect
Gilbert Yiu Tong
Stayed 1 night in Oct 2024
10/10 Excellent
Chayaporn
Apr 21, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location. Good breakfast. Nice onsen.
Chayaporn
Stayed 1 night in Apr 2023
10/10 Excellent
Po Ying
Jan 26, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second visit to Kagaya Beitou, the first time was five years ago
I’m very happy with the experience this time just like my first visit and the staffs took really good care with me and my family.
Definitely will visit again!
Po Ying
Stayed 2 nights in Jan 2024
10/10 Excellent
Lois
May 21, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well kept and the view was exceptional. Staff was helpful. Great experience.
Lois
Stayed 1 night in May 2024
2/10 Terrible
Hsisheng
May 5, 2025
Disliked: Staff & service, amenities
Breakfast service was the worst I ever experienced all 80 percent of food was empty and ran out and staff did not do thwir jobs tp make sure food did not run out. Horrible service for over priced stay. Ruin my vacation. Upper management needs to address and fix this problem or else no one will want to stay at this hotel.
Hsisheng
Stayed 1 night in May 2025
8/10 Good
HOI SANG
Feb 14, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience is good and the foods are good as well except that the room rate is a bit too high that makes it less attractive to revisit.
HOI SANG
Stayed 1 night in Feb 2024
10/10 Excellent
Peter
Dec 26, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay after a long flight! Would highly recommend to treat yourself if coming from overseas. Use the public hotspring while waiting for your room to be ready. Save from flying business or first class and stay here instead for a fraction of the price.
Peter
Stayed 1 night in Dec 2023
10/10 Excellent
yunjie
Aug 20, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
You worth to be there!
yunjie
Stayed 1 night in Aug 2023
8/10 Good
Lisa
Apr 21, 2025
Liked: Cleanliness, staff & service
Beautiful traditional Japanese style hotel with helpful multilingual staff. Delicious buffet breakfast with mostly authentic Japanese dishes although they did try to cater to Western tastes. Shuttle service to the station was very useful. Hot spring was onsite but no swimsuits allowed but no one mentioned it, no written instructions and so I got yelled at! Another disappointment which we didn’t realise was that the restaurant was closed so there wasn’t anything to eat all day when we got there. But apart from that I would recommend this place if you want the traditional Japanese experience (including sleeping on futon and dressing in Japanese kimono) without going to Japan. There’s also lovely Japanese gardens and interesting museum nearby about the history of the local hot springs.
Lisa
Stayed 1 night in Apr 2025
10/10 Excellent
Sawa
Nov 10, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Sawa
Stayed 1 night in Nov 2023
8/10 Good
Adeline
Aug 8, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not exactly the newest, and the tatami floor boards had a smell to it, but any shortcomings are more than compensated by the level of service they provide. Staff are very humble and helpful, and is considerate. The hotel also has events to entertain customers during the day, which make the stay more fulfilling.
Adeline
Stayed 1 night in Aug 2023
8/10 Good
Hiu Ming Antony
Oct 2, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sound insulation of bedroom can be better.
Hiu Ming Antony
Stayed 2 nights in Sep 2023
8/10 Good
Fung Ting
Apr 2, 2024
Liked: Cleanliness, staff & service, room comfort
A hot spa holidays
I have been stayed in this hotel many times before. This time, The toilet was clean but has some bad smell. the living room has some smell as well. The whole suite was clean but just has some smell. Service was excellent. Food in the restaurant quality still keeping their stsndard..
Fung Ting
Stayed 1 night in Mar 2024
10/10 Excellent
Peter
Sep 9, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Kagaya for 2 nights. These 2 nights are certainly the highlight of my Taiwan trip. The staffs are so friendly and the room is very comfortable. I enjoyed the Onsen in my room and the view is phenomenal. I also tried the public Onsen and I actually liked it better than the one in my room. Dinner and massage service is highly recommended, but there are many good and cheaper options outside the hotel as well.
Overall 10 out of 10 experience
Peter
Stayed 2 nights in Aug 2023
10/10 Excellent
Leslie
Sep 10, 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Japanese onsen experience
This is such a luxurious place to stay if you love the Japanese tatami room experience! Even though the hotel is right in the middle of Beitou, right next to the lovely Beitou Park, they do a magnificent job of making you feel you're in the middle of a forest somewhere, far from the city, when you're indoors. I loved having a soaking tub in my room as well as access to the beautiful public footbath (my favorite!) and gorgeous bathing areas, which are up high enough so that all you see out of the window are the tree tops. And the food! The summer kaiseki dinner was delicately flavored with light floral notes (and plenty of flowers as decoration), while the breakfast buffet was so good that I think I went back about six times! The Kagaya is a serene Japanese oasis right in the middle of greater Taipei - I hope to stay there again many times in the future.
Leslie
Stayed 2 nights in Sep 2024
8/10 Good
Kwai Ho
Apr 8, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Kwai Ho
Stayed 2 nights in Apr 2023
6/10 Okay
Chin Li
Nov 20, 2023
Liked: Cleanliness, room comfort
Not as good as I expect it
Not as good as I expected. The facility seem quite outdated. Didn't offer the dressing service. I don't think the price is worth the experience. Full course dinner is too salty.
Chin Li
Stayed 1 night in Oct 2023
2/10 Terrible
long loi henry
Dec 27, 2024
Disliked: Staff & service, property conditions & facilities
Outdated, small and service below standard
During check-in, there was no specific introduction to the hotel facilities; only an information sheet was provided and we had to find out the rest ourselves. I asked to use the public onsen before checking in, but the onsen receptionist charged me for it. When I was about to pay, my friend asked if there was a charge even for guests staying here, and then we didn't have to pay. They thought it was my fault for not mentioning it, rather than the receptionist not asking us. The hotel's main entrance is strange and small. The entrance to the lobby is also very indirect. The elevator is very old, and the hot spring area feels outdated, like a massage parlor. From the photos, I thought the hotel was very large, but it's actually very small and many of the common areas are narrow. The restaurant on the third floor is not luxurious at all. From 1 PM to 4 PM is the peak check-in and check-out time, with staff constantly decorating and arranging, making it very crowded. We booked a family room for three adults with three futon beds, but when we got to the room, there were only two futons. When we called to request an additional futon, they asked for extra money. I told them we had booked a family room for three adults with three futons, and then they said it wasn't necessary to charge extra. They didn't even check our room type before asking for extra money. The room is strange; the balcony has a view of the doorways of other guests' rooms and the elevator.
long loi henry
Stayed 1 night in Dec 2024