Deluxe Double Room | Premium bedding, individually decorated, individually furnished, desk
Check availability

Reviews of York Hotel

3.5 out of 5
York Hotel
No.107, Sec. 1, Sanmin Rd., Banqiao Dist., New Taipei City

Reviews

8.4

Very Good

Rating 10 - Excellent. 59 out of 171 reviews" "
Rating 8 - Good. 82 out of 171 reviews" "
Rating 6 - Okay. 22 out of 171 reviews" "
Rating 4 - Poor. 5 out of 171 reviews" "
Rating 2 - Terrible. 3 out of 171 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Henry

Traveled with family
Disliked: Staff & service, amenities
I book this place for the most expansive day of the year Dec 29-Jan 1st due to lack of HSR capacity traveling south bound to Tainan. I paid over 21,000NYD for this place and I was expecting more. Room was small, wall was hallow. Breakfast is basic, nothing to do in this area and I need Uber/taxi to/from HSR/MRT and everything. Not a convenient location for shopping or transit. Over priced stay, get very little for money. WiFi is also not so great.
Stayed 3 nights in Dec 2023

6/10 Okay

Tzung-Ying

Disliked: Staff & service, amenities, property conditions & facilities
See mold in bathroom…
Stayed 7 nights in Dec 2023

8/10 Good

Shelley

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very basic hotel in a decent location. Breakfast buffet available some of the time. There’s a Family Mart and very good Breakfast shop across the street. Free parking.
Stayed 2 nights in Dec 2023

4/10 Poor

Edine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in was easy. Our flight arrived early in the morning and we were offered to check in early for a few. Room is ver clean. Morning Front desk staff every nice however the night staff was out of is mind when he refused to help us with the Uber taxi to the airport. He was rude to the taxi driver and yelled at us when asking for the room key. Never again .
Stayed 3 nights in Dec 2023

10/10 Excellent

Bradley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel at a reasonable rate.
Stayed 2 nights in Aug 2023
Response from 櫃台 on Nov 7, 2023
謝謝您的肯定，希望下次還有機會可以服務您

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great hotel
The hotel was good with polite and helpful staffs, but the location to the nearest mrt is a bit further and there was one power point available. So its difficult to charge several devices after your return to the hotel.
Stayed 3 nights in Jul 2023
Response from 櫃台 on Nov 7, 2023
We have started to improve the socket part. We are deeply sorry for the inconvenience caused to you.

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023
Response from Best regards on May 31, 2023
Thank you for your comment.

8/10 Good

SOMJAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay. Near bus station but a bit far from subway. But in taipei easy to go everywhere by taxi so it's no problem. Room is clean and soft bed.
Stayed 4 nights in Mar 2023
Response from 櫃台 on Nov 7, 2023
Thank you for your affirmation. We are deeply sorry for any inconvenience caused

10/10 Excellent

Spencer

Stayed 1 night in Feb 2023
Response from 櫃台 on Nov 7, 2023
謝謝您的肯定，希望下次有機會可以再服務您

8/10 Good

YUEHYUNHSU, MIchiganUSA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have lived at York Hotel for several years,while every time we return to Taiwan to visit relatives and friends, The staff service is very nice and kind, making us feel home.
Stayed 13 nights in Jan 2020
Response from David on Feb 6, 2020
Dear Guest, Thank you very much for your comments. Looking forward to see you next time when you return back to Taipei. Best regards,

8/10 Good

hsin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

ANDRES, Colombia

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not a good location for being in Taipei. The metro station is more than 1km far and not nice to walking area. The hotel is old and they have not invested much in property.
Stayed 2 nights in Mar 2019
Response from DC on May 11, 2019
thank you for your comment.

8/10 Good

Paul, Chicago, USA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
smoking odor in the room. Cleaned up after complaint.
Stayed 3 nights in Apr 2019
Response from DChien on May 11, 2019
Thank you for your comment.

6/10 Okay

Paul

Traveled with family
Liked: Staff & service, property conditions & facilities
The room had smoking smell but been cleaned up after I complained.
Stayed 3 nights in Mar 2019
Response from David/ Front Desk on Apr 11, 2019
Thank you for your comment.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable. Staffs are friendly. Room are clean
Stayed 7 nights in Nov 2018
Response from David Chien - Manager on Dec 3, 2018
Thank you for your feedback. Best regards,

8/10 Good

esther, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and comfortable
Staffs were very nice and the breakfast was very good.
Stayed 6 nights in Jun 2018
Response from David, Manager on Jul 3, 2018
Dear Ester, Thank you for your comment. Looking forward to see you again next time when you return to Taiwan. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel
Nice staff. Always ready for help and guidance. The hotel provide healthy buffet like bread, porridge, vege, meat, coffee and milk. The waitresses are nice and warm. Although it take around 15 minutes walk way to the MRT station, but it is only a short distance. Opposite the hotel is a cheap local coffee shop, 7 eleven is close to the hotel. Beside, a bit distance is a small cafe where they can deliver your order right to your doorstep. I would say this place is very convenient to traveller.
Stayed 5 nights in Jun 2018
Response from David C- Manager on Jun 29, 2018
Dear Guest, Thank you very much for your comment. Looking forward to see you next time.

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Oct 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

JEE-CHENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好 十分便宜划算 下次有機會還會想再入住 也有備用電力 這點值得嘉許 也有停車場 推
很好
Stayed 5 nights in Aug 2017

10/10 Excellent

chee, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
I had a great trip to Taiwan. Place was a little hard to find, and takes about 15minutes walk to reach Banqiao MRT station. But overall was a great experience. Stayed for 6D5N, breakfast provided, greeted by the friendly staff every morning when having breakfast and when leaving the hotel for trips! Recommended!

10/10 Excellent

Coco

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ใกล้ร้านสะดวกซื้อมาก ๆ
Stayed 4 nights in May 2024

8/10 Good

YOSHITERU

Liked: Amenities
部屋がちょっと狭いかな
Stayed 3 nights in May 2024

8/10 Good

Ka Kit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工態度很好
Stayed 6 nights in Mar 2024

8/10 Good

Yi-Ning

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Mar 2024

8/10 Good

CHIEN-WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Saori

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

HIRONOBU

Stayed 1 night in Dec 2023

8/10 Good

Ki Sing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
不好的是離捷運車站蠻遠的
Stayed 5 nights in Nov 2023

10/10 Excellent

Hsuan Yu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

KAYOKO

Liked: Cleanliness, staff & service
スタッフは皆さん親切。 水量も良し。 ただ部屋のネット繋がりが悪くて困りました
Stayed 2 nights in Nov 2023
Response from Vinny on Nov 20, 2023
Thanks for your comments. We're sorry to hear that your internet connection is bad, and will check & improve it immediately. Nest time, please tell us directly when you meet any problem. Thanks again & best regards.

8/10 Good

Kin Man

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

shing yip

Stayed 2 nights in Nov 2023

10/10 Excellent

Tamae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの方々は皆さんとても、親切でした。 お部屋もツインベットルームでしたが、決して狭くはなく、とても清潔で快適でした。主人はベットと枕が気に入ったようでした。たまたま出かけた近くの夜市は士林よりも面白くて楽しかったです。強いて言えばシャワーヘッドの出方と、シストランの朝食でしょうか。また機会があれば利用したいと思います。
Stayed 3 nights in Nov 2023
Response from 櫃台 on Nov 7, 2023
お褒め頂きありがとうございます、次回もまたお二人にお世話になりたいと思います。

8/10 Good

Michiki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋も綺麗でしっかり掃除もしてくれてます ちょっと台北までバスに乗りますがバス停も近くにありよかったと思います。
Stayed 3 nights in Nov 2023
Response from 櫃台 on Nov 7, 2023
お褒め頂きありがとうございます、次回もまたお二人にお世話になりたいと思います。

8/10 Good

??

Traveled with group
Disliked: Staff & service
それなりに、よかった
Stayed 3 nights in Oct 2023

8/10 Good

LIN YANG DE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有停車位，位置也不會很偏遠，簡單住宿很不錯，但是空調太冷又不能調溫度，這點希望能改善
Stayed 1 night in Oct 2023
Response from 櫃台 on Nov 7, 2023
謝謝您的肯定，空調的部份我們會再改善，謝謝您的提醒

6/10 Okay

MING-DING

Stayed 1 night in Oct 2023
Response from 櫃台 on Nov 7, 2023
謝謝您如有需要改善的地方，請務必跟我們反應

8/10 Good

Joy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its far from the banqiao mrt and its not convenient.
Stayed 2 nights in Sep 2023
Response from 櫃台 on Nov 7, 2023
Thank you for your advice. We are relatively close to Jiangzicui MRT Station.

10/10 Excellent

YILING

Stayed 1 night in Sep 2023
Response from 櫃台 on Nov 7, 2023
謝謝您的肯定

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from 櫃台 on Nov 7, 2023
謝謝您的肯定，希望下次還有機會可以服務您

6/10 Okay

Hsin-Lun

Liked: Cleanliness, staff & service
沒有煙味會更好
半夜有煙味，早上10點又有煙味
Stayed 1 night in Sep 2023
Response from 櫃台 on Nov 7, 2023
真的很抱歉，讓您有不愉快的體驗，我們會再加強禁菸的宣導，希望下次有機會還可以服務您，謝謝您

8/10 Good

憶婷

Stayed 1 night in Aug 2023
Response from 櫃台 on Nov 7, 2023
謝謝您的肯定，希望下次還有機會可以服務您

10/10 Excellent

YU PING

Stayed 1 night in Aug 2023
Response from 櫃台 on Nov 7, 2023
謝謝您的肯定，希望下次還有機會可以服務您

8/10 Good

WAI HO

Liked: Amenities
Good
Stayed 3 nights in Aug 2023
Response from 櫃台 on Nov 7, 2023
謝謝您的肯定，希望下次還有機會可以服務您

8/10 Good

SAI ON RAYMOND

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy, staff helpful. But the traffic and transportation is inconvenience.
Stayed 4 nights in Jul 2023
Response from 櫃台 on Nov 7, 2023
Thank you for your affirmation. We are deeply sorry for any inconvenience caused

8/10 Good

YOSHITERU

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフは親切でした♪
Stayed 1 night in Jul 2023
Response from 櫃台 on Nov 7, 2023
肯定していただきありがとうございます。

8/10 Good

Chun Kit

Liked: Cleanliness, staff & service, property conditions & facilities
整體不錯
Stayed 3 nights in Jun 2023
Response from 櫃台 on Nov 7, 2023
謝謝您的肯定，希望下次有機會可以再服務您

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from 櫃台 on Nov 7, 2023
謝謝您的肯定，希望下次有機會可以再服務您

10/10 Excellent

chiachi

Stayed 1 night in Jun 2023
Response from 櫃台 on Nov 7, 2023
謝謝您的肯定，希望下次有機會可以再服務您