야외 수영장, 09:00 ~ 22:00 오픈, 무료 카바나, 일광욕 의자

호텔 알바, 태피스트리 컬렉션 바이 힐튼 여행 후기

4 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 1190개 이용 후기 중 775개" "
평점 8 - 좋아요. 1190개 이용 후기 중 238개" "
평점 6 - 괜찮아요. 1190개 이용 후기 중 97개" "
평점 4 - 별로예요. 1190개 이용 후기 중 36개" "
평점 2 - 너무 별로예요. 1190개 이용 후기 중 44개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

6/10 - 괜찮아요

Shawna

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I was disappointed to not have the availability of a refidgerator.
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 1일
Dear Shawna, Thank you for staying at our hotel and for taking the time to share your valuable feedback. We genuinely regret not meeting all of your expectations. We always like to know what our guests think of our property as we continually seek to improve our services. We do hope you will consider a return visit so we may provide you with the seamless stay you deserve.Peter Wright

8/10 - 좋아요

Rose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was convenient to the airport and close to downtown.
2024년 4월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 1일
Dear Rose, Thank you for staying with us at Hotel Alba and for your generous review. We are glad you could take advantage of our great location and explore all Tampa offers. Thank you once more for taking the time to share your feedback, and we hope you will stay with us again soon! Peter Wright

8/10 - 좋아요

Patrice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property is a refurbished older building, lovely reno - but certain features like very low ceilings betray that fact. The lighting in the rooms is poor - lots of lamps but no ceiling lighting and generally dim. The room was clean with all expected amenities - we were able to get toothbrush kits and extra blankets. There was lots pf parking - but pay per night parking and usually had to park in rear lot as it filled up early. The staff was friendly and welcoming, I had packages delivered during my stay and front desk secured and stored them with no issue. We only ate at coffee bar, food was as expected. A dance event at the pool deck one night was fun to watch. Chose hotel based on location and close access to highways for travel to Tampa and St. Pete - would stay again.
2024년 4월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 1일
Dear Patrice, On behalf of all of us at Hotel Alba, we want to thank you for the excellent rating. We strive to deliver modern, stylish accommodations combined with outstanding service to every guest. Therefore, we appreciate your recognizing our efforts. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area.Peter Wright

10/10 - 훌륭해요

Lauren

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel to stay at. Friendly and helpful staff.
2024년 4월에 2박 숙박함
답변 제공: Hotel management 님, 2024년 4월 30일
Dear Lauren, Thank you for your glowing review of Hotel Alba. We are thrilled to read that you had a great stay and found our staff to be friendly and helpful. Providing exceptional service is our top priority, and we are delighted that we could make your experience memorable. We look forward to welcoming you back for another wonderful stay soon.Peter Wright

10/10 - 훌륭해요

Larenta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing
2024년 4월에 1박 숙박함
답변 제공: Hotel management 님, 2024년 4월 30일
Dear Larenta, We are very glad you had a great experience at our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at Hotel Alba.Peter Wright

10/10 - 훌륭해요

Nathan

연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pretty hotel at a great location!
2024년 4월에 2박 숙박함
답변 제공: Hotel management 님, 2024년 4월 30일
Dear Nathan, Thank you for your positive feedback about Hotel Alba. We are delighted to read that you enjoyed our beautiful property and convenient location. Your satisfaction is our priority, and we hope to welcome you back for another wonderful stay soon.Peter Wright

10/10 - 훌륭해요

Christian Hewette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This was the best hotel!!!
2024년 4월에 3박 숙박함
답변 제공: Hotel management 님, 2024년 4월 30일
Dear Christian Hewette, We are overjoyed to read that Hotel Alba exceeded your expectations! Thank you for your glowing review. Providing the best possible experience for our guests is our top priority, and we are thrilled that you enjoyed your stay with us. We can't wait to have the pleasure of welcoming you back for another fantastic visit.Peter Wright

10/10 - 훌륭해요

Nina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff, excellent options for food and drink
2024년 4월에 4박 숙박함
답변 제공: Hotel management 님, 2024년 4월 30일
Dear Nina, We are thrilled to read about your positive experience at Hotel Alba. Thank you for recognizing our dedicated staff and delicious dining options. Providing exceptional service and culinary choices is our pleasure, and we are delighted that you enjoyed them. We look forward to welcoming you back for another fantastic stay in the future.Peter Wright

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Highly recommend. The pool and bar were fantastic and the rooms were very nice and clean.
2024년 4월에 3박 숙박함
답변 제공: Peter Wright 님, 2024년 4월 28일
Dear Jennifer, Thank you for recommending Hotel Alba! We are glad you were pleased with your room. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking time out of your day to recognize our efforts. We hope you choose us any time your travels bring you back this way.Peter Wright

8/10 - 좋아요

Christopher 님, Jersey City

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great property and amenities. Beautiful pool area. Easy check-in. Restaurants don’t stay open too late. No water in the room is a miss - should at least be able to purchase water bottles in your room.
2024년 4월에 2박 숙박함
답변 제공: Peter Wright 님, 2024년 4월 28일
Dear Christopher, Thank you for your kind review of Hotel Alba! We're delighted you enjoyed our amenities and seamless check-in experience. Your feedback regarding restaurant hours and in-room water availability is noted, and we'll explore ways to improve. We appreciate your insights and hope to welcome you back soon for another fantastic stay!Peter Wright

10/10 - 훌륭해요

Nate

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
loved it
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 27일
Dear Nate, Thank you for choosing Hotel Alba for your recent stay. We are delighted you were impressed with our exceptional hospitality and accommodations. Our top priority is providing a memorable experience for our guests, and your positive review is truly appreciated. We look forward to welcoming you back on your next visit to the area.Peter Wright

10/10 - 훌륭해요

Debbie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were amazing and made you feel welcome. Nothing was a problem for them. When I go to Tampa next year, I will be staying there.
2024년 4월에 1박 숙박함
답변 제공: Hotel management 님, 2024년 4월 26일
Dear Debbie, We are thrilled to read you had an amazing experience with the staff at Hotel Alba. Providing exceptional service and making guests feel welcome is our top priority. Thank you for your kind words, and we can't wait to welcome you back during your next visit to Tampa. Your loyalty is truly appreciated.Peter Wright

6/10 - 괜찮아요

Marcus

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 27일
Dear Marcus, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Peter Wright

10/10 - 훌륭해요

Nathan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 27일
Dear Nathan, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Hotel Alba. We look forward to your return and wish you all the best with your future travels.Peter Wright

10/10 - 훌륭해요

Heather

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff comfortable and spacious rooms.
2024년 4월에 2박 숙박함
답변 제공: Hotel management 님, 2024년 4월 25일
Dear Heather, We are delighted to read you found our staff friendly and enjoyed the comfort and spaciousness of our rooms at Hotel Alba! Providing exceptional service and accommodations is our priority, and we are thrilled to know we exceeded your expectations. Thank you for your kind words, and we look forward to welcoming you back for another wonderful stay.Peter Wright

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice, clean rooms. Overall hotel experience was enjoyable.Loved Brian the bartender. Engaging, fun personality. Didn’t like the cover sheet on the bed popping off all night. Too small for bed. Hotel was far from restaurants, downtown, shopping. Not much within walking distance.
2024년 4월에 3박 숙박함
답변 제공: Hotel management 님, 2024년 4월 25일
Dear Matthew, We are thrilled to read you enjoyed your overall experience at Hotel Alba, especially our clean rooms and the delightful service from Brian, our bartender. Your feedback about the bed cover sheet is noted for improvement. While our location may not offer immediate access to amenities, we strive to provide a comfortable and enjoyable stay. It was a true pleasure to have you as our guest, and we hope to see you again soon.Peter Wright

10/10 - 훌륭해요

Victoria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay here!
2024년 4월에 3박 숙박함
답변 제공: Hotel management 님, 2024년 4월 25일
Dear Victoria, We are delighted to read you loved your stay at Hotel Alba. Providing memorable experiences for our guests is our top priority, and we are thrilled that you had a wonderful time with us. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable visit soon.Peter Wright

10/10 - 훌륭해요

Casiliya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Hotel management 님, 2024년 4월 25일
Dear Casiliya, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at Hotel Alba so much. We look forward to hosting you again soon for another great experience. Have a wonderful day.Peter Wright

10/10 - 훌륭해요

Corey 님, LAURELTON

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great property near good malls, restaurants and Hgwys. The staff was very friendly and the rooms and the property in general was renovated and well maintained. Definitely would stay again and highly recommend this hotel
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Corey, Thank you for sharing your experience at Hotel Alba. We're thrilled you appreciated our convenient proximity to malls, restaurants, and highways. Furthermore, we are delighted that our friendly staff and well-maintained rooms contributed to your enjoyment. It was our pleasure to host you, and we appreciate your kind words. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to the area. Peter Wright

10/10 - 훌륭해요

Syailin

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice looking hotel. Clean and spacious bedroom. Restaurant staff could have more customer service. Overall really nice.
2024년 4월에 1박 숙박함
답변 제공: General Manager 님, 2024년 4월 23일
Dear Syailin, Thank you for taking the time to share your feedback about your recent stay at Hotel Alba. We're delighted that you enjoyed our hotel's charm and the comfort and cleanliness of our spacious rooms. However, we apologize for any lapse in customer service you encountered in our restaurant. Your comments are invaluable to us, and we will address this internally to enhance our guest experience moving forward. Thank you again for your generous comments. We look forward to your next visit!   Peter Wright

8/10 - 좋아요

Tamara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay here and they even offered a free shuttle service to the concert and back. We will stay again when we are in town.
2024년 4월에 2박 숙박함
답변 제공: Hotel management 님, 2024년 4월 22일
Dear Tamara, We are delighted to read you loved your stay at Hotel Alba. Offering a shuttle service to the concert reflects our commitment to providing convenient amenities for our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back when you are in town again.Peter Wright

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Plenty of space for socializing in lobby/bar/pool areas.
2024년 4월에 2박 숙박함
답변 제공: Hotel management 님, 2024년 4월 22일
Dear Sandra, Hotel Alba provides ample space for socializing in its lobby, bar, and pool areas, creating a vibrant atmosphere for guests to connect and unwind. We are delighted you enjoyed these areas and hope they contributed to a memorable stay. Thank you for your feedback, and we look forward to welcoming you back for more enjoyable experiences in the future.Peter Wright

10/10 - 훌륭해요

Robyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel has a great casual vibe. The property is very well kept. The staff is wonderful. Food is great. Decor is awesome.
2024년 4월에 2박 숙박함
답변 제공: Hotel management 님, 2024년 4월 22일
Dear Robyn, We are thrilled you enjoyed the casual vibe at Hotel Alba. Your compliments about our well-kept property, wonderful staff, great food, and awesome decor mean a lot to us. We strive to create a welcoming atmosphere for all our guests. Thank you for your kind words, and we look forward to welcoming you back for another memorable stay.Peter Wright

10/10 - 훌륭해요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Every
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 21일
Dear Christopher, Thank you for your kind review. We are thrilled that you thoroughly enjoyed all that we have to offer at Hotel Alba. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to welcoming you back soon.Peter Wright

10/10 - 훌륭해요

Emily

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, facilities, food, and amazing pool and restaurant
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 21일
Dear Emily, Thank you for choosing Hotel Alba and reviewing your stay. We are glad you could take advantage of our great location. We are also pleased that our relaxing accommodations, thoughtful amenities, and delicious food contributed to your enjoyment. Your satisfaction is our utmost priority, and we are committed to maintaining the high standards that you have come to expect. We loved having you as our guest, and we look forward to welcoming you back in the future.Peter Wright

8/10 - 좋아요

bosede

2024년 4월에 3박 숙박함
답변 제공: Hotel management 님, 2024년 4월 30일
Dear Bosede, We are happy you had such a lovely stay at Hotel Alba. Thank you for sharing your rating with us. We look forward to hosting you again soon for an even more wonderful experience.Peter Wright

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 21일
Dear Karen, We are thrilled you had an excellent stay with us at Hotel Alba, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we hope to welcome you back in the near future.Peter Wright

10/10 - 훌륭해요

Eva

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay there. Room was clean and family friendly. Staff moved us to the first floor for the kids to enjoy the pool. Everyone was helpful and kind.
2024년 4월에 3박 숙박함
답변 제공: Hotel management 님, 2024년 4월 19일
Dear Eva, We are thrilled to read you loved your stay at Hotel Alba. Providing clean and family-friendly accommodations is our priority. We are glad our staff could accommodate your needs and move you to the first floor for easy access to the pool. Thank you for your kind words about our helpful and kind team. We look forward to welcoming you back soon.Peter Wright

10/10 - 훌륭해요

ROBIN

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great keep up the good work 🥰 hope to visit you again ♥️
2024년 4월에 4박 숙박함
답변 제공: Hotel management 님, 2024년 4월 19일
Dear ROBIN, We are delighted to read you had a great experience at Hotel Alba. Thank you for your kind words and encouragement. Providing exceptional service is our priority, and we are thrilled you enjoyed your stay. We look forward to welcoming you back for another wonderful visit in the future.Peter Wright

10/10 - 훌륭해요

Melissa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: General Manager 님, 2024년 4월 20일
Dear Melissa, We are delighted to see your fabulous rating! It's fantastic to know that you enjoyed so much about your time at Hotel Alba. We look forward to serving you again in the future.Peter Wright

6/10 - 괜찮아요

Crystal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel and rooms are clean, also staff is very friendly. Check-in was quick and simply easy, however for over $200 per night the rooms are quite small also you’d expect a fridge in your room and to not get a charge of $15 per day for self parking which wouldn’t be bad if you could find convenient parking. BEWARE MOM’S & DAD’S … They state that the rooms are sound proof I promise you they are NOT. I was there with my 9 year old son and he/we got to hear our neighbors being friendly, so that made for an uncomfortable moment that you try to pretend didn’t happen. All in all for the money I expected more!!!
2024년 4월에 2박 숙박함
답변 제공: General Manager 님, 2024년 4월 20일
Dear Crystal, We are glad to read you found the hotel and rooms clean, and our staff friendly. While we aim to provide value for our guests, we understand your concerns regarding room size and parking charges. We appreciate your feedback and will take it into consideration for future improvements. We hope you will consider staying with us again in the future.Peter Wright

10/10 - 훌륭해요

Yuliya

2024년 4월에 3박 숙박함
답변 제공: Hotel management 님, 2024년 4월 19일
Dear Yuliya, Thank you for choosing to stay with us and for leaving your rating. We are delighted to know that you had a great experience here at Hotel Alba. We look forward to welcoming you back on your next visit.Peter Wright

10/10 - 훌륭해요

Jean 님, Coral Gables

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy buena atención
2024년 4월에 1박 숙박함
답변 제공: Hotel management 님, 2024년 4월 18일
Dear Jean, We are thrilled to read you received excellent attention during your stay at Hotel Alba. Providing exceptional service is our top priority, and we are delighted it made a positive impact on your experience. Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable visit soon.Peter Wright

8/10 - 좋아요

Michael Lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good customer service. Nice property. Landscaping was being redone during our stay, so a little dirty, but turned out nice before we left. Nice pool. No fridge, but had a single cup coffee maker. Partial view of Old bay. Sheets had a stain from prior patrons which was a little off putting.
2024년 4월에 4박 숙박함
답변 제공: Hotel management 님, 2024년 4월 17일
Dear Michael Lee, We are delighted you enjoyed the good customer service and appreciated the nice property at Hotel Alba. While we regret any inconvenience caused by ongoing landscaping, we are glad it turned out well. It's wonderful to read you enjoyed the pool and partial view of Old Bay. Your feedback regarding the room will be shared with our team for improvement. We hope to welcome you back for another great stay.Peter Wright

10/10 - 훌륭해요

Lasvilles

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful experience overall
2024년 4월에 2박 숙박함
답변 제공: Peter Wright 님, 2024년 4월 16일
Dear Lasvilles, We are delighted to read the review of your stay at Hotel Alba. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Peter Wright

10/10 - 훌륭해요

Mohammed

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Gino and Manny at the front desk were so so helpful and accommodating! They’re customer service was impeccable! I would definitely stay there again !
2024년 4월에 3박 숙박함
답변 제공: Peter Wright 님, 2024년 4월 16일
Dear Mohammed, Thank you for highlighting Gino and Manny's exceptional service at Hotel Alba! We're thrilled to hear they made your stay memorable. We strive to deliver great hospitality every day, and we thank you for taking the time to acknowledge our efforts. It was our pleasure to serve you, and we hope to have you back with us again in the future!Peter Wright

10/10 - 훌륭해요

Yavicreci D

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent environment, super friendly and helpful staff! Highly recommended property!
2024년 4월에 3박 숙박함
답변 제공: Peter Wright 님, 2024년 4월 16일
Dear Yavicreci D, We are delighted to read the review of your stay at Hotel Alba. Creating a welcoming environment for our guests is our top priority. It is very kind of you to recognize our devoted staff for their service. Your recommendation means the world to us! We can't wait to welcome you back for another memorable experience.Peter Wright

8/10 - 좋아요

kathy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to airport and it was very nice that they have shuttle to go to mall , airport and some other places .
2024년 4월에 3박 숙박함
답변 제공: Hotel management 님, 2024년 4월 17일
Dear kathy, We are thrilled to read you enjoyed your stay at Hotel Alba. Our convenient location near the airport and our shuttle service to the mall and other destinations aim to enhance your experience. Providing convenience and comfort is our priority, and we are delighted you appreciated these amenities. We look forward to welcoming you back for another enjoyable visit.Peter Wright

10/10 - 훌륭해요

meggan

연인과의 여행
The vibe and decor, especially indoors is absolutely stunning! The entry/exit out of the hotel is amazing and so welcoming
2024년 4월에 3박 숙박함
답변 제공: Peter Wright 님, 2024년 4월 16일
Dear Meggan, Thank you for sharing your positive feedback about Hotel Alba! We're delighted to hear that you appreciated our amazing decor and welcoming entryway. It's our pleasure to provide a memorable experience for our guests. We hope to welcome you back soon for another wonderful stay!Peter Wright

10/10 - 훌륭해요

Berenice 님, pembroke pines

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Hotel management 님, 2024년 4월 17일
Dear Berenice, Thanks for the outstanding rating. We are delighted your time at Hotel Alba was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Peter Wright

10/10 - 훌륭해요

Emma

연인과의 여행
We were upgraded to a suite free of charge and had an amazing experience! Would recommend for families and couples.
2024년 4월에 2박 숙박함
답변 제공: Peter Wright 님, 2024년 4월 16일
Dear Emma, Thank you for sharing your wonderful experience at Hotel Alba! We're thrilled you enjoyed your complimentary suite upgrade. It's fantastic to hear that our accommodations met your expectations. We appreciate your recommendation and look forward to welcoming you, your family, and other guests back for more memorable stays!Peter Wright

10/10 - 훌륭해요

STEVEN WAYNE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All great and wonderful. Loved the stay!
2024년 3월에 3박 숙박함
답변 제공: Hotel management 님, 2024년 4월 15일
Dear STEVEN WAYNE, We are thrilled to read you had a fantastic stay at Hotel Alba. Thank you for sharing your wonderful experience with us. We aim to provide exceptional service and create memorable moments for all our guests. It was our pleasure to host your stay, and we look forward to your next visit.Peter Wright

10/10 - 훌륭해요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Peter Wright 님, 2024년 4월 16일
Dear Victoria, We are happy you chose Hotel Alba for your recent visit to the city. It was a pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Peter Wright

8/10 - 좋아요

Caryn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beds were very comfy Wish the room had a fridge and some amenities like slippers
2024년 4월에 3박 숙박함
답변 제공: Hotel management 님, 2024년 4월 14일
Dear Caryn, We are thrilled to read that you found the beds at Hotel Alba very comfortable. Your comfort is important to us. We appreciate your feedback regarding amenities and will certainly take it into consideration for future improvements. Thank you for staying with us, and we hope to welcome you back for another comfortable stay soon!Peter Wright

10/10 - 훌륭해요

Lianne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel, very modern and the best service from the staff
2024년 4월에 1박 숙박함
답변 제공: Hotel management 님, 2024년 4월 14일
Dear Lianne, We are thrilled to read that you found Hotel Alba to be beautiful and modern and that you received the best service from our staff! Providing exceptional service is our top priority, and we are delighted that you had a memorable experience with us. Thank you for your kind words, and we hope to welcome you back soon for another wonderful stay.Peter Wright

10/10 - 훌륭해요

Shonda

좋아요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Hotel management 님, 2024년 4월 15일
Dear Shonda, Thanks for the outstanding rating. We are delighted your time at Hotel Alba was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Peter Wright

10/10 - 훌륭해요

Joseph

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful place convenient location friendly staff. Will be returning
2024년 3월에 2박 숙박함
답변 제공: Hotel management 님, 2024년 4월 14일
Dear Joseph, We are delighted to read that you enjoyed your stay at Hotel Alba. With our convenient location, beautiful ambiance, and friendly staff, we aim to provide memorable experiences for our guests. Thank you for your kind words, and we look forward to welcoming you back for another wonderful stay.Peter Wright

10/10 - 훌륭해요

Anyssa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel. Clean and beautiful
2024년 3월에 2박 숙박함
답변 제공: Hotel management 님, 2024년 4월 14일
Dear Anyssa, We are thrilled to read that you had a great experience at Hotel Alba. Cleanliness and beauty are top priorities for us, and we are glad that you found both during your stay. Thank you for your kind words, and we hope to welcome you back again soon for another wonderful experience.Peter Wright

10/10 - 훌륭해요

Joseph

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean professional and upscale.
2024년 4월에 2박 숙박함
답변 제공: Hotel management 님, 2024년 4월 14일
Dear Joseph, We are delighted to read you found Hotel Alba to be very clean, professional, and upscale. Your satisfaction is our top priority, and we strive to provide an exceptional experience for all our guests. Thank you for your kind words, and we look forward to welcoming you back for another wonderful stay.Peter Wright

8/10 - 좋아요

Kierra LaShun

가족 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The aesthetics is beautiful but the comfortability is horrible! The double beds are extremely small & we could barely fit in the bed together & we’re average size ppl. The hotel drinks were weak & we wasted about $100. The hotel food was convenient but not tasty at all! The ribs were huge & tough! The breakfast was basic & overpriced. They do have a pretty decent burger option. The hotel is on a street with nothing in walking distance & will require an Uber or car ride everywhere. The hotel shuttle was a joke & we were left waiting for over an hour after arriving at the airport & calling to request shuttle. When we checked out it was the same, an hour wait, ridiculous. Overall it’s an “ok” budget friendly hotel but needs a lot of improvements, starting with comfortable beds & cleaning properly! I have never went on vacation and came back home with excruciating back pain! The hotel is pet friendly and it was dog hair all over our room which was extremely disgusting! When we called to express our concerns we were told practically “oh well”. The sheets had stains on them & the towels were dirty. Unfortunately, we won’t be returning due to these issues.
2024년 4월에 3박 숙박함
답변 제공: Hotel management 님, 2024년 4월 13일
Dear Kierra LaShun, We appreciate your feedback regarding your recent stay at Hotel Alba. While we are glad you found the aesthetics beautiful and enjoyed some aspects of our menu, we apologize for falling short in other areas. Your comments are valuable as we continuously strive to improve. We are committed to addressing your concerns and hope to have the opportunity to welcome you back for a more comfortable and enjoyable experience.Peter Wright