숙박 시설의 전망

힐튼 가든 인 탕헤르 시티 센터 여행 후기

4 out of 5
힐튼 가든 인 탕헤르 시티 센터
Place du Maghreb Arab Tanger Ville, Tangier

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 551개 이용 후기 중 280개" "
평점 8 - 좋아요. 551개 이용 후기 중 173개" "
평점 6 - 괜찮아요. 551개 이용 후기 중 40개" "
평점 4 - 별로예요. 551개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 551개 이용 후기 중 34개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.6/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Sung Hwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Very nice hotel
2022년 8월에 1박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 1월 16일
Dear Sung, Thank you for your feedback. We are happy you had an excellent experience at our hotel, and look forward to welcoming you for your future trips.Kindest regards,

10/10 - 훌륭해요

Sung Hwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good!
Very nice hotel
2022년 8월에 1박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 1월 16일
Dear Sung, Thank you for your feedback. We are happy you had an excellent experience at our hotel, and look forward to welcoming you for your future trips.Kindest regards,

10/10 - 훌륭해요

Sung Hwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
Very nice hotel
2022년 8월에 1박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 1월 16일
Dear Sung, Thank you for your feedback. We are happy you had an excellent experience at our hotel, and look forward to welcoming you for your future trips.Kindest regards,

10/10 - 훌륭해요

Sung Hwan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice
Very comfort hotel
2022년 12월에 1박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 1월 16일
Dear Sung, Thank you for your feedback. We are happy you had an excellent experience at our hotel, and look forward to welcoming you for your future trips.Kindest regards,

10/10 - 훌륭해요

Sung Hwan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very clean and new hotel
Very clean and nice hotel
2021년 6월에 1박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2021년 6월 9일
Dear Sung Hwan, Thank you for your feedback. We are happy you had an excellent experience at our hotel, and look forward to welcoming you for your future trips. Best Regards,

10/10 - 훌륭해요

Sung Hwan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good hotel
Very clean hotel
2021년 6월에 1박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2021년 6월 8일
Dear Sung Hwan, Thank you for your feedback. We are happy you had an excellent experience at our hotel, and look forward to welcoming you for your future trips. Best Regards,

10/10 - 훌륭해요

Sung Hwan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Very clean and nice hotel
2020년 3월에 1박 숙박함
답변 제공: Raouf.B 님, 2020년 4월 8일
Thank you for sharing your review. We are glad you had a good stay and enjoyed our services. We look forward to welcoming you back soon! Kindest regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well maintained new hotel
Nice location, nice hotel
2019년 7월에 1박 숙박함
답변 제공: Raouf Benchedli 님, 2019년 7월 27일
Thank you for your excellent review. Glad to know you enjoyed our hotel. Please visit us back soon, as we are looking forward to welcoming you back soon! Kindest regards,

10/10 - 훌륭해요

주현

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 3박 숙박함
답변 제공: Raouf.B 님, 2019년 1월 16일
Thank you very much for taking the time to share you review. We are delighted to know you had a great stay with us and we hope to welcome you back in the nearest future. Kindest regards,

10/10 - 훌륭해요

Alannah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I loved staying here. We had a beautiful view from our hotel room and the customer service from the staff was excellent. They really care about your enjoyment, comfort and safety. Sophie at the front desk always had a smile on her face and was very helpful during our stay. The other lady who checked us in but I cannot remember her name was nice as well. Najoua from house keeping was so sweet and kind. I would definitely come back the next time I’m in Tangier.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Erslan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay at hilton tangier was very good the lobby smells great with oud and room was clean. Area around is walkable and was also safe. All amenities and necessities are easily accessible, theres a mall nearby where you can buy anything you want, you can take taxi to any tangier famous locations/medina etc and we enjoyed that. Just be careful with the taxi fares as some may charge a lot until you figure out what is a good rate. Tangier is beautiful and worth a visit. We also visited Tarifa spain for a day trip on the ferry as the port is nearby. I reccomend this location.
2024년 3월에 2박 숙박함
답변 제공: Awa D 님, 2024년 3월 11일
Dear Erslan,Thank you for sharing your experience of your stay at Hilton Garden Inn Tanger City Center.We are delighted to hear that you had a very good stay with us and that you enjoyed the pleasant aroma of oud in our lobby, as well as the cleanliness of your room. It's wonderful to know that you found the surrounding area walkable, safe, and conveniently located near all amenities and necessities. We're glad you were able to explore Tangier's famous locations and the vibrant Medina, and we appreciate your advice to be cautious with taxi fares.It's fantastic that you had the opportunity to visit Tarifa, Spain, for a day trip on the nearby ferry. We're thrilled that you found Tangier beautiful and worth a visit.Thank you for recommending our hotel. We hope to welcome you back for another memorable stay in the future.Brighthearted RegardsAwa DHotel Manager

10/10 - 훌륭해요

Tomas 님, Cairo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff. Well appointed rooms with very comfortable bed. And great view of the bay!
2024년 1월에 1박 숙박함
답변 제공: Awa D 님, 2024년 1월 29일
Dear Tomas,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our staff very friendly and enjoyed the well-appointed rooms, complete with comfortable beds and a great view of the bay.Providing exceptional service and comfortable accommodations is our top priority, and we're thrilled that we could make your stay memorable. Your kind words are truly appreciated, and we'll be sure to pass along your compliments to our team.We hope to have the pleasure of welcoming you back for another wonderful stay in the future at Hilton Garden Inn Tanger City Center.Brighthearted regards,Awa DIAKHATEHotel Manager

4/10 - 별로예요

Ashraf

2024년 1월에 1박 숙박함
답변 제공: Awa D 님, 2024년 1월 10일
Dear Ashraf,Thank you for taking the time to provide your feedback. We're sorry to hear that your experience fell short of expectations. Your satisfaction is our top priority, and we would appreciate the opportunity to address any specific concerns you may have. Please feel free to contact us directly so we can better understand your experience and work towards making improvements.We look forward to hearing back from you.Brighthearted regardsAwa DHotel Manager

10/10 - 훌륭해요

Othmane

2023년 12월에 3박 숙박함
답변 제공: Awa D 님, 2024년 1월 9일
Dear Mounir,Thank you so much for taking the time to leave us a 5/5 review! We truly appreciate your positive feedback. We're delighted to know that you had a great experience with us. If there's anything specific that you loved about your stay, feel free to share it with us. We look forward to the pleasure of hosting you again in the future at Hilton Garden Inn Tanger City Center.Brighthearted regardsAwa DHotel Manager

10/10 - 훌륭해요

Mounir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2023년 12월에 2박 숙박함
답변 제공: Awa D 님, 2024년 1월 8일
Cher Mounir,Un grand merci pour votre évaluation exceptionnelle ! Nous sommes ravis de voir que vous avez passé un séjour agréable chez nous et que notre service a répondu à vos attentes. Votre satisfaction est notre plus grande récompense.Merci encore d'avoir choisi le Hilton Garden Inn Tanger City Center et nous sommes impatients de vous revoir bientôt !Brighthearted Salutations

4/10 - 별로예요

Kirk 님, Opp

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
We are a family of 5, including two young children. The rooms we were given were smoking rooms, and the strong smell of smoke in the rooms was overwhelming. We would have appreciated being asked our preference at check in because we unfortunately did not enjoy our stay as a result of this.
답변 제공: Awa D 님, 2023년 12월 27일
Dear Kirk,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay at Hilton Garden Inn Tanger City Center. It is disheartening to learn that the smoking-room assignment affected your overall experience, especially as a family with young children.We understand the importance of a comfortable and enjoyable stay, and we regret that this aspect fell short of your expectations. Please know that your comments have been noted, and we will review our check-in procedures to ensure we better cater to our guests' preferences in the future.Your feedback is invaluable, and we appreciate your understanding. We would love the opportunity to make it up to you on a future visit. If you plan to return, please contact our reservations team in advance, and we will do our utmost to ensure you have a seamless and pleasant stay.Once again, we apologize for any inconvenience caused, and we hope to have the pleasure of welcoming you back for an improved experience.Brighthearted regards,Awa DIAKHATEHotel Manager

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent service!
Excellent service!
2023년 12월에 1박 숙박함
답변 제공: Awa D 님, 2023년 12월 25일
Dear Thomas,Thank you for choosing Hilton Garden Inn Tanger City Center and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Tangier.Brighthearted Regards,Awa DIAKHATEHotel Manager

10/10 - 훌륭해요

Lotfi

2023년 12월에 1박 숙박함
답변 제공: Awa D 님, 2023년 12월 25일
Dear Lotfi,Thank you for choosing Hilton Garden Inn Tanger City Center and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Tangier.Brighthearted Regards,Awa DIAKHATEHotel Manage

2/10 - 너무 별로예요

Abdur

2023년 12월에 1박 숙박함
답변 제공: Awa D 님, 2023년 12월 25일
Dear Abdur,Thank you for your rating on Expedia. We are sorry to hear you have been dissatisfied with your stay with us. Please accept our sincere apology if your stay was not up to your expectation. Kindly send us more details on my email address awa.diakhate@hilton.com in order to investigate and take the necessary actions.We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon.Brighthearted Regards,Awa DIAKHATEHotel Manager

10/10 - 훌륭해요

Aziz

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was nice
2023년 11월에 2박 숙박함
답변 제공: Awa D 님, 2023년 11월 20일
Cher Monsieur Aziz,Nous sommes ravis d'apprendre que vous avez adoré votre séjour parmi nous. Vos éloges envers notre équipe polie et serviable, la qualité de la nourriture et la propreté des lieux sont très appréciés. Nous espérons avoir le plaisir de vous accueillir à nouveau au Hilton Garden Inn Tanger City CenterBrighthearted Salutations.

10/10 - 훌륭해요

Youssef

2023년 11월에 2박 숙박함
답변 제공: Awa D 님, 2023년 12월 25일
Dear Youssef,Thank you for choosing Hilton Garden Inn Tanger City Center and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Tangier.Brighthearted Regards,Awa DIAKHATEHotel Manage

10/10 - 훌륭해요

Aziz

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
J’ai adoré , personnels polis et serviables . Nourriture et propreté 10/10 💕
2023년 11월에 1박 숙박함
답변 제공: Awa D 님, 2023년 11월 20일
Cher Monsieur Aziz,Nous sommes ravis d'apprendre que vous avez adoré votre séjour parmi nous. Vos éloges envers notre équipe polie et serviable, la qualité de la nourriture et la propreté des lieux sont très appréciés. Nous espérons avoir le plaisir de vous accueillir à nouveau au Hilton Garden Inn Tanger City CenterBrighthearted Salutations.

8/10 - 좋아요

Anouar

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Firstly I would like to thank Miss. Rajae she was wonderful and she was very kind, thank you so much Rajae. The guys outside at the parking in front of the hotel thank you all. What I really did not like is the waiting time to take the elevator. They have to do something about it, it takes too long. Sometimes more than 15min and the elevator is too small. Other than that rooms are nice and the hotel has a good location
2023년 10월에 11박 숙박함
답변 제공: Awa D 님, 2023년 11월 14일
Dear Anouar,Thank you for sharing your feedback following your stay at Hilton Garden Inn Tanger City Center. We appreciate your kind words about Miss Rajae and the parking team. We will ensure that your appreciation reaches themand we're glad they contributed positively to your experience.However, we apologize for the inconvenience you faced with the waiting time for the elevator. We understand the importance of a smooth and timely elevator experience for our guests.We're pleased to hear that you found the rooms nice and appreciated the hotel's good location. Your satisfaction is our priority and we will use your comments to enhance the overall guest experience. We look forward to welcoming you back for an even more enjoyable stay.Brighthearted regards

10/10 - 훌륭해요

Khalid

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Awa D 님, 2023년 11월 13일
Dear Khalid,Thank you for taking the time to share your positive experience and we're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back for another wonderful stay. If you have any specific preferences or requests for your next visit, please feel free to share them with us.Brighthearted regards,

10/10 - 훌륭해요

Mohammed

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Awa D 님, 2023년 11월 13일
Dear Mohammed,Thank you for taking the time to share your positive experience and we're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back for another wonderful stay. If you have any specific preferences or requests for your next visit, please feel free to share them with us.Brighthearted regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Convenable
Points forts : calme, propreté et proximité Personnel à la réception à renforcer. Téléphoner 3 fois sans avoir quelqu'un est juste pas normal. Les équipements dans la chambre méritent d'être vérifiés plutôt que de demander ce qui manque. Les oreillers ne sont pas confortables
2023년 11월에 2박 숙박함
답변 제공: Awa D 님, 2023년 11월 7일
Madame, Monsieur,Nous vous remercions sincèrement d'avoir pris le temps de partager votre expérience avec nous et d'avoir évoqué à la fois nos points forts et les aspects que nous pouvons améliorer. Vos commentaires sont précieux pour nous, car ils nous aident à maintenir notre niveau d'excellence.Nous sommes ravis de savoir que vous avez apprécié le calme, la propreté et la proximité de notre établissement. Cependant, nous sommes désolés d'apprendre que vous avez eu des difficultés à contacter notre réception par téléphone. Nous comprenons que c'est une source de frustration et nous allons certainement travailler sur le renforcement de notre personnel à la réception pour améliorer la réactivité et la disponibilité.Nous prenons note de vos remarques sur les équipements dans la chambre. Vérifier et maintenir nos équipements est essentiel pour offrir un séjour confortable à nos clients. Nous allons prendre des mesures pour nous assurer que tout est en ordre dans les chambres.Nous sommes désolés d'apprendre que les oreillers n'étaient pas à la hauteur de vos attentes. Nous prenons en compte cette remarque et examinerons la possibilité d'améliorer le confort des oreillers pour nos clients.Nous apprécions votre retour d'information et espérons avoir l'opportunité de vous offrir une expérience améliorée lors de votre prochaine visite au Hilton Garden Inn Tanger City Center.Brighthearted Salutations,

8/10 - 좋아요

Gloria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Place comfortable. Food very tasty and enjoyable. Staff friendly, accommodating. A great place to stay at a good price and convenient location.
2023년 10월에 2박 숙박함
답변 제공: Awa D 님, 2023년 11월 6일
Dear Gloria,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our place comfortable, the food tasty and enjoyable, and our staff friendly and accommodating.We take pride in providing a welcoming and comfortable environment for our guests and your positive comments affirm our commitment to excellence.We are pleased to know that you found our pricing fair and our location convenient. It is our goal to offer a great value for our guests, and we're glad to see that you appreciated it.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back in the future. If you have any special requests or needs for your next stay, please don't hesitate to reach out to us.Brighthearted regards,

8/10 - 좋아요

Ghita

2023년 10월에 2박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 11월 2일
Dear Ghita, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 - 훌륭해요

Britt-Helen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 11월 2일
Dear Helen, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

8/10 - 좋아요

Khaled

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
good hotel
2023년 9월에 9박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 10월 19일
Dear Khaled, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 - 훌륭해요

Edward J

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 10월 19일
Dear Edward, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Upon check-in we were given a room with a very nice sea view, but it was a smoking room that smelled terrible. We asked to move to a non-smoking room, but we were told there were non left, only smoking rooms were available. We attempted to do a load of self-serve laundry but the only dryer was broken. The staff were very nice and helpful, especially the front desk and our maid, Amih. The staff was the best part of the stay.
2023년 9월에 4박 숙박함
답변 제공: Awa D 님, 2023년 10월 26일
Dear Guest,Thank you for sharing your recent experience with us. We sincerely appreciate your feedback, and we're delighted to hear that you enjoyed the beautiful sea view from your room and found our staff to be very nice and helpful.We apologize for the inconvenience you encountered with the initial room assignment, as we understand the discomfort of a smoking room, and the unavailability of non-smoking rooms was not ideal. Additionally, we regret that the self-serve laundry experience was less than satisfactory due to a broken dryer.Your positive comments about our team are greatly appreciated. They are a testament to our commitment to delivering excellent service and ensuring our guests have a pleasant stay.We hope that you'll consider giving us another opportunity to provide you with an even more enjoyable experience in the future. If you do, please feel free to reach out to us in advance, and we'll do our best to accommodate your preferences.Thank you for choosing Hilton Garden Inn Tanger City Center, and we look forward to welcoming you back.Warm regards,

8/10 - 좋아요

Jacques

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Great overall value and amazing breakfast choices
2023년 9월에 2박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 9월 7일
Dear Jacques, Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

6/10 - 괜찮아요

catherine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 8월 29일
Dear Catherine, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 - 훌륭해요

Alessandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice personell clean rooms, always helpful and kind
2023년 8월에 5박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 8월 29일
Dear Alessandro,Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

2/10 - 너무 별로예요

Nabil

2023년 8월에 1박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 8월 23일
Dear Nabil, Thank you for taking the time to share your experience. Based on your rating, we were concerned to learn your disappointment regarding the experience that you received recently at our property. Your loyalty is very appreciated and we hope you will consider staying with us and have a chance to welcome you back in the nearest future. Best regards,

10/10 - 훌륭해요

Juan Miguel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy buen hotel
Un hotel impresionante. Cerca del paseo marítimo. Muy limpio y cuidado. Recomendable
2023년 4월에 4박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 8월 21일
Dear Juan Miguel, Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

6/10 - 괜찮아요

renato

La camera non aveva asciugamani a sufficienza il terzo letto non era pronto e mancava l’asciugacapelli
2023년 8월에 1박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 8월 21일
Dear Renato, Thank you very much for choosing to stay at Hilton Garden Inn Tanger City Center and for dedicating your time for posting your review.We take into account your comment and work continuously to improve our service. We look forward to welcoming you back again on your next visit to Tangier. Kindest Regards,

8/10 - 좋아요

Arifa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great location. Fantastic rooms and amenities, including a self serve washer dryer facility on-site! Our days were turbocharged with hot custom made breakfast options, and well informed staff who helped navigated the days itinerary with great suggestions. A special shout out to Fatima Zehra, Nada and Champs for the warm welcome and greetings every morning. Hilton you lived up to Your Brand by the people who make the experience worth it !
2023년 8월에 3박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 8월 16일
Dear Arifa, Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

8/10 - 좋아요

Mohammed

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Vriendelijk personeel en zeer goede ligging.
2023년 8월에 3박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 8월 16일
Dear Mohammed, Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

6/10 - 괜찮아요

Mehmet

출장 여행
Lacks amenities.
2023년 8월에 7박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 8월 16일
Dear Mehmet, Thank you very much for choosing to stay at Hilton Garden Inn Tanger City Center and for dedicating your time for posting your review.We take into account your comment and work continuously to improve our service. We look forward to welcoming you back again on your next visit to Tangier. Kindest Regards,

6/10 - 괜찮아요

Christopher

2023년 8월에 1박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 8월 29일
Dear Christopher, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

8/10 - 좋아요

Juan Feranndo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bien !!
2023년 8월에 1박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 8월 8일
Dear Juan Feranndo,Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Skønt ophold med de bedste personale
Fantastisk dejlig ophold med de sødeste, serviceminded og dygtige medarbejder. Både i receptionen, og særdeles personalet i restauranten under morgenmaden og rengøringspersonale. De er utrolige hjælpsomme og venligt personale. Top karakter.
2023년 8월에 3박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 8월 8일
Dear Guest, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

2/10 - 너무 별로예요

Laura

가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스, 객실의 편안함
Terrible service!!
Security was great. Nice hotel, but terrible service!!! We booked NON-smoking family connecting rooms months ago. I could tell there was some issue when the two girls at the front desk were looking at the screen for a long time. They gave us our keys and upon arriving in our rooms we realize immediately they put us on a smoking floor. We go back to the front desk and are told they are sold out of all connecting rooms except the smoking ones. I show my confirmation and that I booked a non-smoking room, and they said they can give us two rooms next to each other but they’d both have king beds. This was unacceptable because we have teens, a boy and a girl, and specifically booked a room with separate beds that connected to ours. I was not comfortable being separated from our children in a foreign country. Finally they “upgraded” us to sea view rooms so the kids could have separate beds, but we were still separated from them. We also had to wait for over an hour for our luggage. Finally I had to go to the front desk to ask for it; it was just sitting on a cart in the lobby. We also asked for a new duvet because ours had a stain it looked like it was not a fresh one. Didn’t get it so had to wait for housekeeping late at night when we wanted to sleep. We were only in Tangier for one night and did not appreciate wasting two hours on check in issues and waiting for our luggage. A manager should have come out to expressly apologize and they should have done more for us.
2023년 8월에 1박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 8월 8일
Dear Laura,Thank you very much for taking the time to share your review. We truly value our guest feedback and it is through that we find ways to continually enhance our services. It is with regret to acknowledge that your stay was not as enjoyable as you expected it to be.We deeply apologize for the inconveniences you experienced, and we hope you’ll give us an opportunity to welcoming you back in the near future.Kindest Regards,

2/10 - 너무 별로예요

Younis

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Worse experience to stay in this hotel
2023년 7월에 3박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 8월 5일
Dear Younis, Thank you very much for taking the time to share your review. We truly value our guest feedback and it is through that we find ways to continually enhance our services. It is with regret to acknowledge that your stay was not as enjoyable as you expected it to be.We deeply apologize for the inconveniences you experienced, and we hope you’ll give us an opportunity to welcoming you back in the near future.Kindest Regards,

10/10 - 훌륭해요

Oisila

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super
2023년 7월에 1박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 8월 5일
Dear Oisila, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

8/10 - 좋아요

Mourad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Emplacement parfait pour se déplacer à pied. Plage à 2 min, petit déjeuner copieux petit bémol en revanche beaucoup de bruit le soir malgré les fenêtre fermés. Dans l’ensemble ce fut un agréable séjour.
2023년 7월에 5박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 8월 5일
Cher Mourad, Nous tenons à vous remercier d'avoir pris le temps de partager votre avis. Nous espérons vous accueillir à nouveau très bientôt au Hilton Garden Inn Tanger City Center. Bien cordialement,

4/10 - 별로예요

sarah

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I booked sea view suite , my suite came with literally no view . The suite had ceiling window that doesn’t show any view unless u get closer to the window . I asked the stuff to change my suite and I was informed that I will be charge $100 a night if I want to change to senior suite with sea view .
2023년 7월에 2박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 8월 5일
Dear Sarah, Thank you very much for taking the time to share your review. We truly value our guest feedback and it is through that we find ways to continually enhance our services. It is with regret to acknowledge that your stay was not as enjoyable as you expected it to be.We deeply apologize for the inconveniences you experienced, and we hope you’ll give us an opportunity to welcoming you back in the near future.Kindest Regards,

10/10 - 훌륭해요

Rezlan

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super exeprience en famille. Un personnel très accueillant et prêt à satisfaire le moindre de nos besoins. Hotel bien placé ...
2023년 7월에 3박 숙박함
답변 제공: Raouf BENCHEDLI 님, 2023년 7월 29일
Dear Rezlan, Thank you very much for taking the time to share your review. We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,