조감도

캐멀백 로지 & 아쿠아토피아 인도어 워터파크 여행 후기

3.5 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1563개 이용 후기 중 787개" "
평점 8 - 좋아요. 1563개 이용 후기 중 353개" "
평점 6 - 괜찮아요. 1563개 이용 후기 중 189개" "
평점 4 - 별로예요. 1563개 이용 후기 중 104개" "
평점 2 - 너무 별로예요. 1563개 이용 후기 중 130개" "

8.6/10

청결 상태

8.2/10

직원 및 서비스

8.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Mohit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Yildiz

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I like it
2024년 5월에 3박 숙박함

10/10 - 훌륭해요

Vito

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
it was great
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Pedro 님, Flushing

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Súper encantado con todo en la propiedad, el personal muy amable, la instalaciones muy limpias y seguras, todo súper bien, quedé muy satisfecho y planeo regresar el próximo mes y viaje con mi mascota 🐕 y también El disfruto mucho, por eso elegimos este hotel por que aceptan mascotas y para mi mi mascota es primero 🙏♥️
2024년 5월에 3박 숙박함
답변 제공: Cami 님, 2024년 5월 23일
Pedro,Gracias por tomarse el tiempo para dejar una reseña. ¡Agradecemos sus comentarios!

10/10 - 훌륭해요

Wanda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was incredible my kids loved it I loved it
2024년 5월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 22일
Hi Wanda,Thank you so much for your wonderful review! We're thrilled to hear that you and your kids had an incredible time here at Camelback. It means a lot to us that you all loved the experience. We can't wait to welcome you back for more fun adventures in the future!Best regards,The Camelback Team

10/10 - 훌륭해요

Tareq

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great time!
2024년 5월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 21일
Dear Tareq,Thank you so much for your review! We're thrilled to hear you had a great time and we look forward to welcoming you back soon for another fantastic experience here at Camelback Resort!Best regards,The Camelback Team

10/10 - 훌륭해요

HARPREETSINGH 님, Sayreville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Waterpark
2024년 5월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 20일
Dear Harpreet,Thank you for your five-star rating and for visiting our waterpark! We're thrilled you enjoyed your time with us. We hope to see you again soon for more waterpark fun at Camelback Resort!Best regards,The Camelback Team

10/10 - 훌륭해요

Carlos 님, Carmel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great time
2024년 5월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 20일
Dear Carlos,Thank you for your review! We're thrilled to hear you had a great time here at our resort. We look forward to welcoming you back to Camelback soon for more fun and relaxation!Best regards,The Camelback Team

10/10 - 훌륭해요

Andrew

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing waterpark that really has a lot to offer to everyone, lots of fun for the whole family or just adults.
2024년 5월에 2박 숙박함
답변 제공: Cami 님, 2024년 5월 20일
Dear Andrew,Thank you for your fantastic review! We're delighted to hear that you enjoyed our waterpark and found it fun for the whole family. We look forward to welcoming you back to Camelback Resort for more amazing experiences!Best regards,The Camelback Team

8/10 - 좋아요

Janine

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 2박 숙박함
답변 제공: Cami 님, 2024년 5월 23일
Janine,Thank you for taking the time to leave a review. We appreciate your feedback!

10/10 - 훌륭해요

Roberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 20일
Dear Roberto,Thank you for your 5 out of 5 rating! We're thrilled you had a fantastic time at Camelback Resort. We can't wait to welcome you back for more fun and adventures in the future!Best regards,The Camelback Team

10/10 - 훌륭해요

Farra

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2024년 5월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 20일
Dear Farra,Thank you so much for your review! We’re delighted you had a great time here at Camelback and we are looking forward to welcoming you back soon for more fun filled adventures!Best regards,The Camelback Team

10/10 - 훌륭해요

Maria

2024년 5월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 17일
Dear Maria, Thank you so much for your wonderful 5-star rating! We're thrilled that you had an amazing experience with us here at Camelback Resort. Your rating means a lot to us and motivates our team to continue providing exceptional service for all our guests. We look forward to welcoming you back for another fantastic stay soon!Best regards,The Camelback Team

10/10 - 훌륭해요

Muneca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
excellente resort
2024년 2월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 16일
Querida Muneca,¡Muchas gracias por tu maravillosa reseña! Estamos encantados de saber que tuvo una excelente experiencia en nuestro resort. Sus amables palabras significan mucho para nosotros y motivan a nuestro equipo a continuar brindando un servicio de primer nivel. ¡Esperamos darle la bienvenida pronto para otra estadía memorable!Atentamente,El equipo Camelback

6/10 - 괜찮아요

Cynthia

아이를 동반한 가족 여행, 가족 여행
Cute place, can use some upgrades in the pool area. Loved that the water was heated so that was a bonus. I had the breakfast package in my trip and they were very complicated and no one knew what they were doing. The chef did make my children special waffles due to their dairy allergy. There was a power outage from 1-3p which kind of sucked, water slides didn’t work and arcade wasn’t available also.
2024년 5월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 14일
Dear Cynthia,Thank you for taking the time to share your feedback with us. We're glad to hear that you enjoyed our resort and appreciated the heated pool. We're also pleased that our chef was able to accommodate your children's dietary needs. We apologize for the inconvenience caused by the power outage during your visit. Unfortunately, there were tree branches that were downed on powerlines that run through the resort and for them to be safely removed the power needed to be switched off. We appreciate your understanding and hope that despite the challenges, you were still able to enjoy your overall stay with us. Thank you for choosing us for your getaway, and we look forward to welcoming you back for an improved experience in the future.Warm regards,The Camelback Team

8/10 - 좋아요

Alicia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We enjoy ourselves it was a weekend with my mom and sister nice property but need more adult activities.
2024년 5월에 3박 숙박함
답변 제공: Cami 님, 2024년 5월 14일
Dear Alicia,Thank you for choosing Camelback Resort for your weekend getaway with your mom and sister. We're glad to hear that you enjoyed your time with us and found our property nice. We appreciate your feedback regarding adult activities. We'll definitely take this into consideration as we continue to enhance our offerings to cater to all our guests' preferences. If you have any specific suggestions for activities you'd like to see, please feel free to share them with us. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,The Camelback Team

10/10 - 훌륭해요

Yenery

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
Love it
2024년 5월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 13일
Hi Yenery,Thank you for sharing your love for our resort! We're thrilled to hear that you enjoyed your experience with us. We hope that you will visit us again this summer when we will have our outdoor waterpark Camelbeach open for you to enjoy. We look forward to welcoming you back soon!Best regards,The Camelback Team

10/10 - 훌륭해요

Andrea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Freindly staff clean property good food and drinks rooms domr of yhing eork but yhey fral with the problem fast
2024년 5월에 2박 숙박함
답변 제공: Cami 님, 2024년 5월 13일
Hi Andrea,We're thrilled that you found our staff friendly, our property clean, and enjoyed the good food and drinks. We apologize for any issues you experienced with the room, but we're glad our team was able to quickly address and resolve them for you. Your satisfaction is important to us, and we look forward to welcoming you back for another great experience in the future. Best regards,The Camelback Team

10/10 - 훌륭해요

Shantell

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Shopping and restaurants are less than 10 minutes away. We had a great overnight trip and enjoyed the food and indoor waterpark
2024년 5월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 13일
Dear Shantell,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed your overnight trip and took advantage of our indoor waterpark. It sounds like you had a fantastic time. We hope to welcome you back soon for another memorable stay!Warm regards,The Camelback Team

10/10 - 훌륭해요

Cristina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
A
2024년 5월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 13일
Dear Cristina, Thank you for your review and 5-star rating! We're glad to hear you had a positive experience. If you have any further feedback or suggestions for us, please feel free to share. We look forward to serving you again soon!Best regards,The Camelback Team

4/10 - 별로예요

Deslyn

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
I really didn't like the facilities
2024년 4월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 10일
Dear Deslyn,We’re sorry to hear that you weren't satisfied with our facilities. Your feedback is important to us, and we'd like to understand more about your experience. Could you please provide further details or specific aspects that you found lacking? We're committed to improving our services and appreciate your input.Sincerely,The Camelback Team

4/10 - 별로예요

Darren

별로예요: 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Cami 님, 2024년 5월 23일
Darren,Thank you for taking the time to leave a review. We appreciate your feedback!

10/10 - 훌륭해요

REFAAT

좋아요: 청결 상태, 직원 및 서비스
2024년 5월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 9일
Dear Valued Guest,Thank you so much for your outstanding 5 out of 5 rating and for choosing Camelback Resort! Ensuring exceptional service and creating unforgettable moments for our guests is our top priority, and we are delighted that we exceeded your expectations during your stay. We look forward to welcoming you back for more wonderful adventures at Camelback Resort!Warm regards,The Camelback Team

10/10 - 훌륭해요

Mildred

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Es muy adecuada para un paseo familiar
2024년 5월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 8일
Estimada Mildred,¡Gracias por tu reseña! Estamos encantados de saber que encontró que Camelback Lodge era ideal para una excursión familiar. Nos esforzamos por crear un ambiente acogedor y amigable para que las familias creen juntos recuerdos duraderos. ¡Esperamos darle la bienvenida a usted y a su familia para vivir momentos más memorables!Atentamente,El equipo Camelback

6/10 - 괜찮아요

Tj

2024년 5월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 23일
Tj,Thank you for taking the time to leave a review. We appreciate your feedback!

10/10 - 훌륭해요

Marta

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very Good
2024년 5월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 8일
Dear Marta,Thank you for your positive feedback! We're thrilled to hear that you had a "very good" experience at Camelback Lodge. If you have any specific highlights or suggestions for us, we'd love to hear more about your stay. We hope to welcome you back again soon for another enjoyable visit!Best regards,The Camelback Team

8/10 - 좋아요

Dmitry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 6일
Dmitry,Thank you for taking the time to leave a review. We appreciate your feedback!

10/10 - 훌륭해요

Allison

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The only issue was, there were no blankets or pillows for the pull out bed and we waited until 1130 pm for staff to bring them. Otherwise. The staff were friendly and courteous. Pool and indoor water park was amazing.
2024년 4월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 8일
Dear Allison,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the lack of blankets and pillows for the pull-out bed. Your comfort is very important to us, and we regret that this oversight occurred. On a positive note, we're thrilled to hear that you found our staff to be friendly and courteous, and that you enjoyed our amazing pool and indoor water park! We hope that despite the initial hiccup, you were able to have an enjoyable stay with us. Thank you again for your valuable feedback, and we look forward to welcoming you back for an even better experience in the future.Warm regards,The Camelback Team

2/10 - 너무 별로예요

Jonathan

별로예요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 23일
Jonathan,Thank you for taking the time to leave a review. We appreciate your feedback!

8/10 - 좋아요

JOHNNY

2024년 4월에 2박 숙박함
답변 제공: Cami 님, 2024년 5월 6일
Johnny,Thank you for taking the time to leave a review. We appreciate your feedback!

8/10 - 좋아요

Joseph

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Cami 님, 2024년 5월 6일
Joseph,Thank you for taking the time to leave a review. We appreciate your feedback!

10/10 - 훌륭해요

Stephanie

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The property charged me $600 dollars incorrectly and said it was Expedia when i psid Expedia for the trip prior to traveling. After a 30 minute phone call and three untrained staff members a manager admitted it was there error. They gave me some game cards to the arcade. After that stress on a vacation never returning. Second time staying there and my card that should only be charged for parking and a temporary hold of $200 that should be returned after your stay was billed incorrectly
2024년 4월에 2박 숙박함
답변 제공: Cami 님, 2024년 5월 7일
Dear Stephanie,We sincerely apologize for the inconvenience and frustration you experienced during your recent stay with us. It's disappointing to hear about the billing error and the subsequent challenges you faced in resolving it. We understand the importance of providing accurate and efficient service to our guests, and we regret that this was not your experience. We apologize for the stress caused during your vacation and the impact it had on your overall enjoyment. If there's anything else we can do to address your concerns further, please do not hesitate to reach out to us directly. We value your loyalty and hope to have the opportunity to regain your trust for a better experience in the future.Warm regards,The Camelback Team

10/10 - 훌륭해요

Georgina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and great services
2024년 4월에 2박 숙박함
답변 제공: Cami 님, 2024년 5월 1일
Georgina,Thank you for taking the time to leave a review. We appreciate your feedback!

8/10 - 좋아요

Yu

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 23일
Yu,Thank you for taking the time to leave a review. We appreciate your feedback!

10/10 - 훌륭해요

Sonihaide

2024년 4월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 20일
Dear Sonihaide,Thank you for your 5 out of 5 rating! We are so glad to know that you enjoyed your stay here at our resort. We can't wait to welcome you back for more fun filled adventures in the future!Sincerely,The Camelback Team

10/10 - 훌륭해요

Anny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함
답변 제공: Cami 님, 2024년 4월 30일
Anny,Thank you for taking the time to leave a review. We appreciate your feedback!

6/10 - 괜찮아요

JUAN

2024년 4월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 23일
Juan,Thank you for taking the time to leave a review. We appreciate your feedback!

10/10 - 훌륭해요

Katy

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Keep the hard work and kindess
2024년 4월에 4박 숙박함
답변 제공: Cami 님, 2024년 5월 1일
Katy,Thank you for taking the time to leave a review. We appreciate your feedback!

8/10 - 좋아요

Nadine

The restaurants crazy with there prices. No variety for kids at all.
2024년 4월에 2박 숙박함
답변 제공: Cami 님, 2024년 5월 7일
Dear Nadine,Thank you for sharing your feedback about our restaurants. We sincerely apologize for any dissatisfaction with our pricing and the limited variety for kids. Providing diverse options for our guests, including families with children, is important to us. We strive to continually enhance our offerings based on guest feedback, and we hope to have the opportunity to welcome you back for a more enjoyable dining experience in the future. Warm regards,The Camelback Team

10/10 - 훌륭해요

Louie Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love our stay except for the wrist activation part. I dont think the silver boxes for the activation work.
2024년 4월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 7일
Dear Louie,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that overall you enjoyed your visit. We apologize for any inconvenience you experienced with the wrist activation process. Your feedback is valuable to us, and we will look into the issue with the silver boxes to ensure they are working effectively for our guests. We appreciate your understanding and hope to welcome you back for an even better experience in the future.Best regards,The Camelback Team

10/10 - 훌륭해요

Hamdi

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Satisfactory
2024년 4월에 1박 숙박함
답변 제공: Cami 님, 2024년 4월 30일
Hamdi,Thank you for taking the time to leave a review. We appreciate your feedback!

10/10 - 훌륭해요

Keith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel and waterpark
2024년 4월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 1일
Keith,Thank you for taking the time to leave a review. We appreciate your feedback!

10/10 - 훌륭해요

yong qiang

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very good leisure place. The children had a lot of fun.
2024년 4월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 7일
Dear Yong Qiang,Thank you for your positive review! We're thrilled to hear that you and your children had a great time at our resort. Providing a fun and enjoyable experience for families is what we strive for, and we're delighted that we could deliver that for you. We look forward to welcoming you all back for more memorable moments and family fun in the future. See you soon!Best regards,The Camelback Team

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Cami 님, 2024년 4월 30일
Tina,Thank you for taking the time to leave a review. We appreciate your feedback!

10/10 - 훌륭해요

Cindy 님, Pomona

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I Loved it
2024년 4월에 2박 숙박함
답변 제공: Cami 님, 2024년 5월 1일
Cindy,Thank you for taking the time to leave a review. We appreciate your feedback!

8/10 - 좋아요

Jose

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 1일
Jose,Thank you for taking the time to leave a review. We appreciate your feedback!

8/10 - 좋아요

maryellen

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Except for food choices all was good
2024년 4월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 1일
Maryellen,Thank you for taking the time to leave a review. We appreciate your feedback!

8/10 - 좋아요

Alikay

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Easy access to the waterpark. The area was quiet. I didnt like that there wasn't much option for vegetarian meals and i found items in the room from previous guest which just made me feel like the room wasn't cleaned properly
2024년 4월에 2박 숙박함
답변 제공: Cami 님, 2024년 5월 7일
Dear Alikay,Thank you for sharing your feedback regarding your recent visit to our resort. We are delighted that you found the waterpark easily accessible and enjoyed the quiet atmosphere of the area. However, we sincerely apologize for the inconvenience you experienced with the vegetarian meal options and the cleanliness of your room. Providing a variety of dining options, including vegetarian choices, is important to us, and we will take your feedback into consideration to enhance our offerings. We value your input and hope to have the opportunity to welcome you back for an improved experience in the future. Please feel free to reach out to us directly if there is anything else we can assist you with.Warm regards,The Camelback Team

10/10 - 훌륭해요

yohannely

Good
2024년 4월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 8일
Dear Yohannely,Thank you for your feedback and for choosing Camelback Lodge! We're glad to hear that you had a good experience during your stay. If you have any suggestions or specific aspects you enjoyed and would like to share with us, we'd greatly appreciate it. We hope to have the pleasure of welcoming you back for another enjoyable visit soon!Warm regards,The Camelback Team

10/10 - 훌륭해요

helen

2024년 4월에 1박 숙박함
답변 제공: Cami 님, 2024년 5월 1일
Helen,Thank you for taking the time to leave a review. We appreciate your feedback!