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“The room was clean and the bed was comfortable. The staff were attentive and friendly and the food was very good. Basically everything you want from a hotel. ”

“Lovely stay and great staff, we had one of the suites which didn’t disappoint! The only complaints I would have is the spa jacuzzi out of use and very tough sleeping pillows! ”

“The hotel was lovely friendly staff, great location and looking over the canal. Breakfast great, good value for money. Rooms were a little tired and a few cobwebs but it was mostly very clean. ”

“Great hotel right in the centre of Chester. Only a minute walk from the bars, shops and restaurants. ”

“Very friendly staff even when arriving late. Accomodating re dog”

“Room was a good size ”

“The room was spotless, lovely beds and pillows everything was perfect in the room, loved the Elemis products in the bathroom. Dinner was superb I recommend the Burger! Breakfast was cooked to order it was served hot and was so tasty, Claire&Olga looked after us very well, lovely ladies, Alison and the reception team made us very welcome and were very helpful, we will definitely be back! ”

“Restaurant, all very friendly staff, very clean room, excellent breakfast and great evening meal and a great atmosphere throughout the hotel, would definitely stay again. Thank you”