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특스베리 레지던스 여행 후기

2.5 out of 5
특스베리 레지던스
20 International Place, Tewksbury, MA

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 559개 이용 후기 중 266개" "
평점 8 - 좋아요. 559개 이용 후기 중 135개" "
평점 6 - 괜찮아요. 559개 이용 후기 중 67개" "
평점 4 - 별로예요. 559개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 559개 이용 후기 중 53개" "

8.2/10

청결 상태

8.4/10

직원 및 서비스

7.6/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

8/10 - 좋아요

Moon 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place ar north boston area
just good enough a little far from city but good location for visiting NH. Room also clean
2018년 8월에 6박 숙박함

10/10 - 훌륭해요

Brown

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was great overall.
2024년 1월에 1박 숙박함

8/10 - 좋아요

Marcia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No issues, quiet and clean.
2024년 5월에 1박 숙박함

8/10 - 좋아요

Anaeli

연인과의 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
Ty
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Anthony

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff nice rooms
2024년 4월에 1박 숙박함

2/10 - 너무 별로예요

Amy

출장 여행
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Spent all day trying to get a lockbox code /instructions. Finally got them at 7pm by making a 3rd call. Arrived to a smoke-stinky room. No tv cables and no way to repair it at 9 pm. Note on key envelope warns about safety..deadbolt is broken, though, so we had to mivee furniture in front of th e door.
2024년 4월에 1박 숙박함

8/10 - 좋아요

Sandy

2024년 3월에 1박 숙박함

8/10 - 좋아요

Emanoelly 님, Shelton

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Margaret

좋아요: 청결 상태
Everything was fine!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Matthew

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay was terrific for the second time in 2 weeks. Went last weekend and the room was clean and comfortable and the staff was friendly and curdious
2024년 2월에 2박 숙박함

4/10 - 별로예요

Nicole

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Jean

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Yes
2024년 2월에 1박 숙박함

8/10 - 좋아요

Jeneen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient to highway, dining and shopping.
2024년 1월에 7박 숙박함

6/10 - 괜찮아요

Dalys

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

karla

별로예요: 직원 및 서비스
2023년 12월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 - 훌륭해요

Tanya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

2/10 - 너무 별로예요

Chauntel

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 - 훌륭해요

deborah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Evening staff , very personable. No delays in checking in. Quiet area.
2023년 12월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 - 훌륭해요

Ronnie

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 - 훌륭해요

LESLIE

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely beautiful
Absolutely gorgeous! Very spacious and immaculate. The room is so pretty and bed was comfy. Kichen area is beautiful. Shower was hot and powerful. Business desk was a great size. Great sitting area for comfort of home. Great for short or long term stays. Would definitely stay again.
2023년 12월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 - 훌륭해요

Nicole

2023년 12월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

2/10 - 너무 별로예요

Ronzie

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Not happy
I couldn't check in You guys didn't update the hotel through third party So when I got there, they didn't know who I was. And the confirmation number didn't match
2023년 11월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 - 훌륭해요

Karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property was well kept and clean. The bed was extremely comfortable and with the linen being white, you could see how clean it was. The bottom of the tub was slippery, but overall the entire room/suite was very well taken care of. AWESOME customer service! Thanks to Christy & Nana for their help with finding my keys; so pleasant, polite, and patient. I highly recommend this property.
2023년 11월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

2/10 - 너무 별로예요

Michael

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing upfront in ad about having to be there before 8 PM.
2023년 11월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 - 훌륭해요

Bartley 님, Matawan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here while sightseeing around the area on a long weekend, since the location is highway-adjacent. The kitchenette came in handy for morning coffee and late night snacks. We also enjoyed having a sitting area, not having to watch tv from the bed. It had all three essentials: Clean, Comfortable and Quiet. Would definitely stay here again.
2023년 10월에 3박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 - 훌륭해요

Cornelis

2023년 11월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 - 훌륭해요

Rose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service. The staff from the front desk to maintenance are amazing! Love it here💕
2023년 11월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 - 훌륭해요

Rose

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Thee only ting that I didn't like was the fact that the tv had no WiFi and we couldn't use our apps to watch movies. Overall it has been amazing.
2023년 11월에 3박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

2/10 - 너무 별로예요

andrew

답변 제공: Mitch 님, 2024년 1월 2일
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

6/10 - 괜찮아요

Ivette

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel room was not clean and in poor condition.
2023년 10월에 4박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 - 훌륭해요

peter

연인과의 여행
Ol
2023년 10월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 - 훌륭해요

Ray

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Hotel bed I've ever slept in.
I traveled to the area to attend a concert in the Boston area. This Residences room looked recently renovated and I was pleased with the comfort and cleanliness, I slept very well which is not my norm considering most hotel beds, but this time I can honestly say, " it was the best hotel bed I've slept in the last 10 years."
2023년 10월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

8/10 - 좋아요

Ellen

2023년 10월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 - 훌륭해요

Scarlet

2023년 10월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

2/10 - 너무 별로예요

Maria De Jesús

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Overall room was satisfactory but there was a cockroach in the kitchenette! Made it really uncomfortable to use area and sleep at night as well.
2023년 10월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences

8/10 - 좋아요

BESSIE

출장 여행
좋아요: 숙박 시설 상태 및 시설
It was hard to find the property because the signage was so small. A bigger sign at the entrance wouls be excellent. Also a bigger sign to point out the check-in area for a smoother check in process. Housekeeping came in to replace towels & throw out trash but did not make the bed. I thought that was odd. Other than that I would DEFINITELY come again.
2023년 10월에 2박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 - 훌륭해요

Esther

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 10월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 - 훌륭해요

Esther

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Suite was great. Fast check-in. Easy to find the hotel. Good eating options in the area. Lots of parking spots nd esily accessible. Would recommend for sure.
2023년 10월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

8/10 - 좋아요

Bennett

2023년 10월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

8/10 - 좋아요

John

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything went smoothly. No real issues so far👍
2023년 10월에 1박 숙박함

8/10 - 좋아요

jodi-rae

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very homelike and very impressed with the amount of supplies in the room, pots & pans, silverware etc
2023년 10월에 1박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

8/10 - 좋아요

Edgardo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Mitch 님, 2024년 1월 2일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

6/10 - 괜찮아요

Judie

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Mitch 님, 2023년 10월 5일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 - 훌륭해요

amira

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was nice
답변 제공: Mitch 님, 2023년 10월 5일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

8/10 - 좋아요

Bennett

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value
2023년 10월에 1박 숙박함
답변 제공: Mitch 님, 2023년 10월 5일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

4/10 - 별로예요

Kristina

단체 여행
좋아요: 청결 상태, 객실의 편안함
My nightmare at Resistance of Tewksbury
I was not on the check in manifest. Too much walking for a disabled person. Nay Nay was wonderful she checked the room to make sure it was ready. Nay Nay carried my bags for me that would not fit on the delapitated poor excuse for a cart. She made me a card for my room and the second night it didn’t work so I had to hunt her down to let me back in the room. Renovations made the stay very difficult at best and parking was a nightmare. I have a handicapped placerd but I had to park much further away than I should’ve been. If it weren’t for Nay Nay being so wonderful I would have to rate my visit a 3 out of 10 she made it a 5 out of ten. This place is a maze without clear directions and if it weren’t for other guests helping me to get ahold of Nay Nay on my second night I would have just left.
2023년 9월에 2박 숙박함
답변 제공: Mitch 님, 2023년 10월 5일
Hi Kristina, The team was happy to help you and go above and beyond by carrying your bags to your room. We re not sure how the lobby made your stay difficult as it does not affect our guest rooms. We have clear marking at each entrance showing which direction each room number is. Thank you for your time Kristina

10/10 - 훌륭해요

Uthdom 님, Shakopee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They provide you with all the necessary supplies that you need. For example, kitchen appliances to cook and to eat
2023년 9월에 4박 숙박함
답변 제공: Mitch 님, 2023년 10월 5일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

10/10 - 훌륭해요

Sheyla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it
2023년 8월에 2박 숙박함
답변 제공: Mitch 님, 2023년 10월 5일
We are glad you enjoyed your stay with us and we greatly appreciate your feedback. If you happen to be back in the area again, we would love to have you!

4/10 - 별로예요

Anne

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
A Slippery Experience
My room was okay, but the shower was an ice rink. I fell and had to hold onto the accessibility bar to stand. I asked the front desk if they had shower mats. They said no. Another patron mentioned that they purchased their own for the same reason. Also, the pullout sofa bed was paper thin. No one could sleep on that. The property is old and tired. I don't know how they receive any positive reviews. Avoid this property.
2023년 9월에 1박 숙박함
답변 제공: Mitch 님, 2023년 10월 5일
Thank you for bringing your concerns to our attention. Although this is the first we have heard about an issue like this, we are looking to ensure it is not an issue for any other guest staying in the unit. Thank you from the whole team here at the Residences