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Fletcher Wellness - Hotel Leiden

4.5 star property
Shoppers can retreat to this wellness haven for a spa massage after retail therapy, or simply relax by the indoor pool for a perfect day

Choose dates to view prices

Fletcher Wellness - Hotel Leiden is in the shopping district but offers a peaceful retreat. Book a spa massage or relax in the steam room and sauna. Restaurant Twelve serves lunch and dinner, and bike rentals make exploring nearby attractions easy and convenient.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
  • Restaurant
The current price is ₩172,106
₩224,699 total
includes taxes & fees
May 25 - May 26

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 20 per night

Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.70 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Covered self parking fee: EUR 17.50 per day
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20 per night
  • Facilities fee: EUR 19.50 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply for use of the spa.

We should mention

Pool access available from 8:00 AM to 9:30 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Does Fletcher Wellness - Hotel Leiden have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:30 AM.

How much does it cost to stay at Fletcher Wellness - Hotel Leiden?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Fletcher Wellness - Hotel Leiden on May 25, 2026 start from ₩172,106, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fletcher Wellness - Hotel Leiden pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 17.50 per day.

What time is check-in at Fletcher Wellness - Hotel Leiden?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Fletcher Wellness - Hotel Leiden?

Check-out is at 11 AM.

Where is Fletcher Wellness - Hotel Leiden located?

Located in the heart of Leiden, this luxury hotel is within a 10-minute walk of Leiden Bio Science Park, Valk Windmill, and Naturalis Biodiversity Center. National Museum of Ethnology and Beestenmarkt are also within 10 minutes. Leiden Central Station is only a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

7.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 254 out of 858 reviews
Rating 8 - Good. 337 out of 858 reviews
Rating 6 - Okay. 164 out of 858 reviews
Rating 4 - Poor. 68 out of 858 reviews
Rating 2 - Terrible. 35 out of 858 reviews

Reviews

Verified

10/10 Excellent

Katarzyna

Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean. The staff were friendly, and the buffet breakfast was very tasty. The location is very close to the train station, and there is a great view from the restaurant on the 12th floor.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Marcus

Liked: Cleanliness, staff & service
Clean rooms. Nice breakfast. Only quite a disappointment that the swimming pool is only accessible for 1.5 hours in the early morning.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Myriam

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Staff were extremely courteous and helpful. Only negative item was that the room was cold; staff immediately brought a heater to my room which worked and helped.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Stephanie

Liked: Cleanliness
Nice side room and appreciated the seating area and fridge in the room. Good selection of foods at breakfast and lovely service from the staff.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Abed AlFattah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean amazing staff, very convenient
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Room all good..thermostat hard to adjust but not a problem. Food and location spot on.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Jill

Liked: Cleanliness, property conditions & facilities
The room was clean but the decor a bit dated. Staff tried hard but some were new and not yet acquainted with the procedures. However, the staff member who helped us with our check in and the first night was outstanding! He deserves much praise
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and great stay!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent spa
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Leiden and other cities when travelling by train. The hotel met our needs including a great breakfast.
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Right on Central station. Great view of the city from the room. Friendly and helpful staff.
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Jeroen

Liked: Cleanliness, staff & service, property conditions & facilities
book style of room not available, this was compensated with free breakfast buffet each morning, bed was lumpy, for the rest was a good stay and the staff were friendly and attentive.
Stayed 4 nights in Jun 2025
Verified

8/10 Good

ken

Liked: Property conditions & facilities
enjoyed my stay. Only negative is that wish the pool was open longer hours for guests
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely pool but beware that it is only open to hotel guests between 08:00-09:30 each day before the spa sessions open. Note spa sessions are fully naked.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Wilhelmus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing facility with a great view over the Leiden skyline with its distinctive churches from the swimming pool at the 11th floor.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Sze Kay Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located just outside of Leiden Central station. Rooms are clean, large and good value for the price paid. Only downside is that the hotel is located in a commercial building shared with other offices, which means anyone can access the floors for the hotel rooms.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

The hotel was very nice and close to amenities The pool was amazing, but could only be used til 9:30 in the morning as it was open as a spa at 10, and bathing suits not worn…. I am not comfortable going like that, or I would have been happy to spend the day there
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Maria E

Liked: Cleanliness, property conditions & facilities
The hotel was very nice and the location too. Not very helpful for the early checking . The spa should be included in the amenities for guests .
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Catherine

Liked: Cleanliness, amenities
The hotel was very central- it was excellent for walking into Leiden. There was no communal lounge facilities which was disappointing. The swimming pool had very limited opening hours from 8-9.30am. It was geared towards paying for the Wellness suite. This was a shame as it would have been enjoyable using it more often.
Stayed 2 nights in Apr 2025
Verified

4/10 Poor

Graeme

Disliked: Cleanliness, property conditions & facilities
I have stayed at this hotel several times because the location is very close to the railway station and makes transportation easy, this time I was given a room that was not clean, the wall paper was loosening from the wall, I felt it was generally shabby, dirty and poorly maintained and when they are charging 160 euros for a room per night without breakfast, I don’t see this as a good deal
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Martine

Liked: Cleanliness
Disliked: Staff & service, amenities
It was as odd set up in the family room. No door on the bathroom so either you were in the shower or on the toilet! only one person in at a time. And no door to close when changing. Also no ice or vending available at all. And reception is out of the way on the 12th floor. An odd set up for a hotel BUT very convenient location right by Leiden Train station
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Good value for a comfortable room.

The room is great, comfortable large bed, wonderful shower, great view and good location. Service at front desk is weak, sometimes the wait times are very, very long to check in or even to ask a question. Disorganized because they also service the spa. Most staff are unfriendly and uninformed, unless you are lucky enough to get Flora.
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Lisa

Liked: Cleanliness
This hotel is right next to the train station and it was very quiet, and very handy. The hotel was a bit awkward as it was associated to the wellness centre, a residential care facility and next door to the Leiden university medical centre. There were often patients in the hallway outside of our hotel room. Some were elderly, some were confused. It was a bit unusual. Staff were fine but it seemed a bit off that we had flown flown overnight on a 10 hour flight arriving at 2pm middle of the week and that our room wasn’t ready, but another room exactly the same room available and was and it would be an extra 25€. At that this point I was exhausted and paid the 25 and stumbled into bed for a rest.Room was clean and tidy, bed was very soft.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ignore negative reviews!

I was aorehensive and considered cancelling because of a handful of poor reviews. I was delighted I ignored these. The swimming pool requires swimwear before 9.30. I did not go to the Spa as I was at work. The staff were very generous in their helpfulness. The hotel is very safe. Our view was wonderful. The room was ample.The hotel is just to the left of the railway station exit towards the city. I struggle to understand any negative reviews-our experience was excellent. I'd certainly go again.
Stayed 5 nights in Sep 2024
Verified

6/10 Okay

Dominic

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel but pretty average experience. Couldn’t get the little things right. The reception is a all over the place with everyone trying to get into the pool area. Our door card got deactivated randomly a few times. Our bags were supposed to be brought to our rooms and wasn’t. There was no soap in our room. Great location though and comfortable bed