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“Overall the hotel room was nice and clean, my issue was with the bathroom. There were a few gnats (or drain flies) in the bathroom which is a bad sign of scum buildup. The toilet clogged up a few times. Thankfully it didn’t overflow, just needed a few extra flushes. The toilet seat and lid were loose from the toilet itself. A good place to stay if you just need a bed at the end of the day. The diner across the street is a town staple, but it’s closed on Mondays and a crosswalk would be...

“Easy ascess to downtown area , restaurants & Yale reception was very friendly housekeeping is only new towels & emptying trashcans this is fine if you stay 1-2 nights We asked for change of sheets after 3 nights , the person at reception said it will be done, but there was no housekeeping whatsoever for the last 2 days”

“Greta place”

“comfy room at reasonable price. good service. ”

“The room was clean, and despite a small bathroom, quite large. We had no issues staying here.”

“Our room was really good but the rest of the hotel was under construction, there was no hot water so no showering, and the expected breakfast was not available because there were no cooking facilities . The real issue is that we weren’t told any of this at booking or coming in on the travel day. We had booked for 6 nights and only stayed for one. It did not meet our expectations.”

“I am extremely disappointed with my experience at the Omni New Haven Hotel. After my stay, I discovered an unauthorized charge of $62.43 on my credit card, processed at 3:20 AM while I was asleep. My colleague was also charged the exact same amount at the same time. ​Neither of us used any additional services—no parking, no breakfast, and no minibar. This is clearly an erroneous charge. Furthermore, my $100 security deposit has still not been released. ​I have tried to call the hotel multiple...