야외 수영장

퀄리티 인 캐네디 스페이스 센터 여행 후기

2.5 out of 5
퀄리티 인 캐네디 스페이스 센터
3655 Cheney Hwy, Titusville, FL

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1001개 이용 후기 중 268개" "
평점 8 - 좋아요. 1001개 이용 후기 중 282개" "
평점 6 - 괜찮아요. 1001개 이용 후기 중 181개" "
평점 4 - 별로예요. 1001개 이용 후기 중 136개" "
평점 2 - 너무 별로예요. 1001개 이용 후기 중 134개" "

7.0/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

Yesenia

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Dirty rooms, drainage and tub and in bathroom sink did not work
2024년 4월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 16일
Dear Yesenia,We apologize for the inconvenience you experienced during your stay. Maintaining clean and fully functional rooms is our top priority, and we regret that we fell short of this expectation. Your feedback is crucial in helping us address these issues promptly and prevent similar occurrences in the future. We have alerted our maintenance team to inspect and rectify the drainage and plumbing concerns immediately. Please accept our sincerest apologies, We hope to have the opportunity to provide you with a much-improved experience during your next visit.Sincerely, Hotel Manager

4/10 - 별로예요

Heather

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was out dated the shower was gross, the room smelled musty.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 13일
Dear Heather,We apologize for the disappointing experience you had during your stay. Maintaining clean and comfortable accommodations is our utmost priority, and it's disheartening to hear that we fell short of your expectations. Your feedback regarding the outdated room, dirty shower, and musty smell is deeply concerning, and we will address these issues immediately to ensure they are rectified. We hope to have the opportunity to regain your trust and provide you with a much more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

dean

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff found a watch I lost and they will be sending it to me at my home. Thank you so much!
2024년 4월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 12일
Dear dean,Thank you for your great feedback. It's always heartening to hear about such acts of kindness and honesty from staff. We're thrilled that they were able to find your lost watch and that they're taking the extra step to ensure its safe return to you. We look forward to having you with us again soon. Sincerely, Hotel Manager

8/10 - 좋아요

Melek

아이를 동반한 가족 여행
좋아요: 청결 상태
Die Lage des Hotels gut. Sauberkeit war ok. Zimmer oder Hotel nichts Besonderes. Betten ebenfalls ok. Frühstück war sehr wenig. Für 1 Nacht ok aber auch nicht mehr. Parken kostenlos vor der Tür des Zimmers.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 10일
Dear Melek,Thank you for your kind feedback. We're glad to hear that you found our hotel's location convenient and that the cleanliness met your expectations. We apologize if the room and amenities did not meet your expectations, as we strive to provide a comfortable and memorable experience for all our guests. Your comments about the breakfast offerings will be taken into consideration for future improvements. We hope to have the opportunity to exceed your expectations in the future. Sincerely, Hotel Manager

8/10 - 좋아요

Darnell

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ok for the price
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 9일
Dear Darnell,Thank you for your great feedback. We're glad to hear that you found our accommodation suitable for the price. We strive to offer affordable options without compromising on quality. We appreciate your business and hope to welcome you back in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Michael J

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 10일
Dear Michael J,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Teresa

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Older hotel with signs of wear and tear. Bed linens and towels were clean and the bed was comfortable. The front desk woman was very pleasant and helpful. Left early before the breakfast was open so I can’t comment here.
2024년 4월에 1박 숙박함
답변 제공: harry 님, 2024년 4월 8일
Dear Teresa,We're delighted to know that you liked the cleanliness and comfort of our rooms.. It's great to hear you had positive interactions with our front desk staff members, we assure you we are working on the renovations , . We hope to have the opportunity to welcome you back for a seamless stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Renee

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great stay bath tub was rotting. Need refinishing of the bathtub
2024년 4월에 1박 숙박함
답변 제공: hd 님, 2024년 4월 8일
Dear Renne,Thank you for your stay.,We apolozise for the bath tub experience u had thanks for bringing it up to us ,rest assured will be fixed ssoon We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

8/10 - 좋아요

Gordon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great ,room and beds were clean and comfortable . IHOP next door . Would stay again . Woman in charge at the front desk refused to help the lady who had just started that day . Twice she was asked for help and the woman in charge walked off . A line formed while I was checked in and she still wouldn’t help . Ended up charged twice for my stay . Hard to get good help ! The guy that worked the desk was great and so was the cleaning crew !
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 3일
Dear Gordon,We're delighted to know that you found our location convenient and enjoyed the cleanliness and comfort of our rooms. However, we sincerely apologize for the inconvenience you experienced with our front desk service. Rest assured, we're addressing this matter internally to ensure it doesn't happen again. We appreciate your patience and understanding. It's great to hear you had positive interactions with our other staff members. We hope to have the opportunity to welcome you back for a seamless stay.Sincerely, Hotel Manager

10/10 - 훌륭해요

Edwin

2024년 3월에 1박 숙박함
답변 제공: harry 님, 2024년 4월 19일
thank you so much edwin for the review we really appreciate , we are so glad you liked our hotel and services ,we work hard to deliver our best to the guests looking forward to see you againthank youTeam quality inn

6/10 - 괜찮아요

Charles Lee

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
Low water pressure. Toilet not secured to floor. Old, stained shower curtain. Stained coverlets on the beds. Broken/missing handle in shower. Poor caulk job in shower. Bathtub had depression in the middle, coyld not properly stand in tub. Overall poor to average experience. This hotel is outdated and worn down.
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 28일
Dear Charles Lee,We are sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.Sincerely, Hotel Manager

10/10 - 훌륭해요

Lingxi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a typical quality inn. The staff were nice at check in, breakfast is the usual waffle, cereal, yogurt, toast type. Room was just as expected. Fair for the price.
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 26일
Dear Lingxi,Thank you for your wonderful feedback. We are thrilled to know you loved every aspect of your visit. It's great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

6/10 - 괜찮아요

Suman

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 27일
Dear Suman,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Tessier

2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 4월 15일
Dear Tessier,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely,Hotel Manager

10/10 - 훌륭해요

Jesse

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would stay here again. Staff was super friendly and the place was clean!
2024년 3월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Dear Jesse,Thank you for your wonderful feedback. We're thrilled to hear that you had a great experience with us! Providing friendly service and a clean environment are priorities for us, and we're glad that you found both during your stay. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Megan

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pee stained sheets with ripped blanket. Gross!
2024년 3월에 2박 숙박함
답변 제공: janelle front desk 님, 2024년 3월 17일
sorry for your experience give us a try let someone know ypur situation and it will be addressed ,thank you for your feedback

8/10 - 좋아요

Jean-Guy

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bon rapport qualité prix. Pas sensationnel mais ok.
2024년 2월에 6박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 16일
Dear Jean-Guy,Thank you for your glowing feedback! We're glad to hear that you found our establishment to be a good value for your money. Your satisfaction is important to us, and we appreciate your comments. We will continue to work to enhance your experience and hope to welcome you back again in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: janelle front desk 님, 2024년 3월 17일
thank you

2/10 - 너무 별로예요

Nadia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
They charged $40 for early check-in but once I got in the room, there was soap and orange residue in the shower shelves. I went to the front desk and they said it would be cleaned again. Later that day i went to plug the clock in and there's was a good amount of candy behind the furniture... the next morning i wanted to make coffee in my room and the coffee machine was stuck to the tray from previous leaked coffee and sugar. I went to the front desk show pictures have them the tray and was told the manager came at 11am (conveniently after check out) later that day i takes to the front desk for the 3rd time and said i would be contacted. We'll I'm back home now and nothing happened. I would recommend expedia to leave this hotel if your webiste. The rooms are badly painted. Bed covers are worn out. Walls are painted over payches not ssnded. For almost $ 400 for 2 nights plus early check in( who does that) i would expect a clean room at minimum. I have pictures. There was also some jeans in the plants in the parking lot. Breakfast was not how quality inn breakfast are.
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 11일
Dear Nadia,Your comment is very much serious and such an incident has never been reported before. However, your observation is disturbing and we will investigate to find the real reasons. We appreciate your stay and we will ensure that this does not happen ever in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Tabitha

2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 28일
Dear Tabitha,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

michelle a

연인과의 여행
Unfortunately the room had cockroaches. We always walk in and check the room before taking our luggage in and this is why. The girl at the front desk was very nice when we checked in and was very apologetic and when I showed her the pictures she understood why we refused to stay at the property. We had to return to the property to call Expedia while the manager was in front of us to get a full refund, and if we hadn’t done this we wouldn’t have gotten the refund.
2024년 2월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 7일
Dear michelle a,We sincerely apologize for the inconvenience you experienced during your stay. We take reports of pests seriously and will address this issue promptly to ensure the comfort and cleanliness of our rooms. We appreciate your understanding and commend your diligence in addressing the situation with the front desk. Please be assured that corrective measures will be taken. If your travels bring you back to the area, we'd welcome the opportunity to provide you with a much-improved experience.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Jacqueline

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
You know that hotel in shows/movies that people on the run stay at well here it is. Also awful air freshener used to mask some kind of smell. Very musty.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 4일
Dear Jacqueline,We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you.Sincerely, Hotel Manager

6/10 - 괜찮아요

Julia 님, New Franklin

연인과의 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스
This room had hard wood floors. Not comfortable at all
2024년 3월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 4일
Dear Julia,We regret the unpleasant experience you had during your stay with us. This is not the kind of experience we want to provide to our guests. We take feedback from our guests very seriously. we have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely, Hotel Manager

10/10 - 훌륭해요

James 님, Centerburg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff. Quiet and comfort Rooms with good amenities. Will definitely stay here again.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 1일
Dear James,your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel Manager

8/10 - 좋아요

Henry

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice property
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 27일
Dear Henry,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely,Hotel Manager

10/10 - 훌륭해요

Jannequa

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room was clean and the staff was amazing.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 27일
Dear Jannequa,Your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel Manager

8/10 - 좋아요

morgan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was fine. Good breakfast. Everything was clean.
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 26일
Dear morgan,Thank you for your great feedback. We're delighted to hear that you enjoyed your stay with us! It's fantastic to know that you found the room comfortable, enjoyed the breakfast, and appreciated the cleanliness of our facilities. We hope to have the pleasure of hosting you again in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

Gregg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice room
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 23일
Dear Gregg,Thank you so much for your kind words. We are so pleased that you liked our hotel rooms. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

10/10 - 훌륭해요

Sheri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean room
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 22일
Dear Sheri,Thank you so much for your kind words. We are so pleased that you liked our hotel rooms' cleanliness. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

6/10 - 괜찮아요

Kenneth

연인과의 여행
Someone had shaved their face in the sink and it was not cleaned !
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 21일
Dear Kenneth,We sincerely apologize for the cleanliness oversight in your room. This is unacceptable, and we deeply regret any discomfort caused. Our housekeeping team will address this immediately to ensure it doesn't happen in the future. We appreciate your understanding as we work to improve our standards.Sincerely, Hotel Manager

8/10 - 좋아요

William

좋아요: 직원 및 서비스
2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 21일
Dear William,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Kim

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Nice clean property. Great for a night before cruise.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear Kim,Thank you for your wonderful feedback! We're delighted to hear that you found our property nice and clean, and we're thrilled that it served as a great option for your night before the cruise. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Rosemary

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Rosemary,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

8/10 - 좋아요

james

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Stay again
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 19일
Dear james,Thank you for expressing your intent to stay with us again. Our team endeavors to go above and beyond to ensure a great experience for our guests. We truly appreciate your loyalty and look forward to welcoming you back for another positive experience. Sincerely,Hotel Manager

6/10 - 괜찮아요

Davide 님, North Miami

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스
The hotel is a little old, TV Wasn’t working, toilet was leaking water and the fan wasn’t working Bed was very comfortable
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 17일
Dear Davide,Thank you for your kind feedback. We apologize for the inconvenience you experienced with the TV, toilet, and fan. Please know that your comments are important to us, and we will address these issues promptly to improve the overall quality of our accommodations. On a positive note, we're glad to hear that you found the bed very comfortable. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for an improved and more enjoyable stay.Sincerely, Hotel Manager

6/10 - 괜찮아요

Margaret

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Road noise was loud, but convenient to be near the highway. Average motel room that was clean but it could use a new tub. Glad to have fridge and microwave. The room had an odor I couldnt recognize but it didnt keep me from sleeping.
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 16일
Dear Margaret,Thank you for your kind feedback. We appreciate your feedback regarding the road noise and acknowledge the convenience of being near the highway. We'll take note of your suggestion about the tub and work towards improvements. We're pleased to hear that the room was clean and that the amenities like the fridge and microwave were appreciated. We'll also address the room odor to ensure a more comfortable stay in the future. Your input is valuable, and we look forward to the opportunity to enhance your experience during your next visit.Sincerely, Hotel Manager

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Affordable in good area
2024년 1월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 15일
Dear Adam,Thank you for your glowing feedback. We're glad to hear you found our place affordable and situated in a good area! Providing value and a positive experience is important to us. We hope to welcome you back whenever your travels bring you to the area!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Elmer de

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 3박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 14일
Dear Elmer de,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

4/10 - 별로예요

Kathleen 님, Beach Lake

2024년 2월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 9일
Dear Kathleen, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Raisha

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Musty smell in the room. Property needs updating. Cheap place if you need a place to rest your head at night, but not cosy or comfortable enough to stay for longer. Staff is nice. Wifi was decent. Easily accessible location.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 7일
Dear Raisha,Thank you for your kind feedback. We appreciate your honesty and the insights you provided about your stay. We apologize for the musty smell in the room and any discomfort caused by the property's condition. We're glad to hear that you found our staff nice and the Wi-Fi decent. We'll use your feedback to address areas that need improvement and consider updates to make our property more inviting. We hope you'll consider giving us another opportunity to provide a better experience in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Yaquelin

2024년 2월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Yaquelin,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Linda 님, Simpsonville

Front desk clerk was rude and had bugs in my room
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 5일
Dear Linda,We are truly sorry to hear about your negative experience. This is certainly not the level of service we aim to provide. We take your feedback seriously and will address the issue with the front desk clerk's behavior immediately. Additionally, we'll investigate and address the bug issue to ensure a more comfortable stay for future guests. We hope to have the chance to regain your trust in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Kirsty

좋아요: 청결 상태, 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 6일
Dear Kirsty,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

8/10 - 좋아요

Jose

2024년 1월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Jose,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 - 좋아요

Steven

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 2월 1일
Dear Steven,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

8/10 - 좋아요

George

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We seemed to come at the wrong timev to the front desk When we came in there was one person working and 3 moving around behind the desk. After aq few moments and more customers coming they decided to wait on me. After that everything went well.
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 29일
Dear George,We appreciate your feedback and apologize for any delay you experienced during check-in. We understand the importance of efficient service, and we'll address this matter to ensure a smoother experience for our guests in the future. Thank you for your understanding, and we're pleased to hear that everything went well once attended to. We look forward to the opportunity to serve you better on your next visit.Sincerely, Hotel Manager

4/10 - 별로예요

Bonnie

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Friendly staff
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 30일
Dear Bonnie,Thank you for your nice comment. It has been a great pleasure having you as our valued guest. We are immensely grateful for your appreciation. We are delighted to read that you enjoyed the friendly service delivery extended to you by the team. We look forward to the pleasure of serving you during future stays with usSincerely, Hotel Manager

4/10 - 별로예요

Evan

좋아요: 직원 및 서비스
별로예요: 청결 상태
The staff was great as I got help with the heater that briefly stopped working. The front desk was ok. I was in a room unfortunately that had several roaches. After the 4th roach, I left the property at 2am because I did not feel comfortable falling asleep. I have stayed there before, however, did not encounter the issue. They need to get pest control involved asap.
2024년 1월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 25일
Dear Evan,Thank you for your kind feedback. We appreciate your positive comments about our staff's assistance with the heater. However, we deeply apologize for the inconvenience you faced with the presence of roaches. Your feedback is crucial, and we're addressing the issue promptly with pest control. We understand your concern and regret that it impacted your stay. We hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely, Hotel Manager

4/10 - 별로예요

Christopher

별로예요: 편의 시설/서비스
The staff
2024년 1월에 5박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 25일
Dear Christopher, Thank you for your kind feedback. We're sorry to hear that your experience with our staff fell short of expectations. Your feedback is important to us, and we would like to address any specific concerns you may have had. Please provide more details so that we can investigate and improve our service. We value your input and hope to have the chance to make amends during your next stay. Sincerely, Hotel Manager

10/10 - 훌륭해요

JOSEPH

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 22일
Dear JOSEPH,Thank you for your feedback. It is delightful to receive 10-star feedback. We hope that you had a marvelous stay. Our team is very overwhelmed by the ratings. It is a privilege to host guests like you. We await your next visit.Sincerely, Hotel Manager