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몬테카시노 호텔 & 이벤트 베뉴 여행 후기

3 out of 5
몬테카시노 호텔 & 이벤트 베뉴
3710 Chesswood Dr, Toronto, ON

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 1414개 이용 후기 중 317개" "
평점 8 - 좋아요. 1414개 이용 후기 중 444개" "
평점 6 - 괜찮아요. 1414개 이용 후기 중 317개" "
평점 4 - 별로예요. 1414개 이용 후기 중 193개" "
평점 2 - 너무 별로예요. 1414개 이용 후기 중 143개" "

7.6/10

청결 상태

7.2/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Thanks for good stay.
It was very pleasant and comfort time to stay. The support was also nice. I could not evaluate the breakfast since I didn't havr it this time. Wifi can be used in room but the signal was not good inside the inner room.
2023년 11월에 3박 숙박함
답변 제공: Montecassino Team 님, 2023년 12월 7일
Dear Guest, Thank you so much for your valuable feedback, and so happy to hear you had a comfortable stay with us. We hope you get a chance to enjoy our complimentary continental breakfast on your next visit! We look forward to welcoming you back to Montecassino Hotel!

10/10 - 훌륭해요

DO WAN

2023년 5월에 1박 숙박함
답변 제공: Montecassino Team 님, 2023년 5월 16일
We at Montecassino truly appreciate your business and look forward to your next stay with us!

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
체크인 불친절 청소되어 있지않은 방을 배정받음 커피포트가 매우 지저분하여 결국사용하지 못함
2019년 10월에 1박 숙박함
답변 제공: Management 님, 2019년 10월 15일
Thanks for staying with us. We appreciate your feedback!-We hope to see you again soon!

6/10 - 괜찮아요

J.

2019년 7월에 1박 숙박함
답변 제공: Management 님, 2019년 7월 26일
Thank you for staying with us :) We appreciate your feedback!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
추천하지 않음. 파킹장이 연회가 있을시 주차할곳이 없음 기본적인 냉장고, 전자렌지 준비되어 있지 않음
2018년 10월에 2박 숙박함

8/10 - 좋아요

HAN SOO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
추천합니다
주차는 편리, 아침식사는 별로였음. 대체로 괜찮았음
2018년 5월에 1박 숙박함

10/10 - 훌륭해요

Penny

좋아요: 청결 상태
Large property.Not enough people around but that’s because it is a banquet venue and not busy.The room very nice but a bit dated.The only staff I have seen is at the front desk.
2024년 3월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 4월 4일
Dear Penny, Thank you so much for your feedback and for being our guest. We look forward to your next visit!

8/10 - 좋아요

Regina

연인과의 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Conveniently close to venue and quiet. Carpeting in rooms need to be replaced.
2024년 3월에 2박 숙박함
답변 제공: Montecassino Team 님, 2024년 4월 1일
Dear Regina, Thank you for taking the time to share your experience and for being our guest. Your feedback will be shared directly with our team, to help us to continue to improve. We hope to see you again soon!

6/10 - 괜찮아요

Chau

좋아요: 청결 상태
There are no microwave no refrigerator, not convenient to family stay.
2024년 3월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 4월 4일
Dear Chau, We appreciate your feedback, and would like to thank you for your visit. On your next visit please consider booking one of our Executive Suites which have both a fridge and microwave. Look forward to seeing you again soon!

8/10 - 좋아요

Carol V 님, Newcastle

2024년 3월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 4월 10일
Dear Carol,Thank you so much for your visit and for your feedback! We hope to see you again soon!

4/10 - 별로예요

Tyler

단체 여행, 연인과의 여행, 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were polite with no issues. I have pics to show the issues with the room.. It was the price for this room that was not worth it. I would have asked for a refund but i didnt want to go through the hassle..
2024년 3월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 3월 21일
Dear Tyler, Thank you for your feedback and so sorry you were not happy with your room. Had you brought this to our attention during your stay, we would have been more than happy to send one of our Staff member to assist you with the issues you encountered in the room or offer you a room change. We're sorry we missed the opportunity to make your stay comfortable and do hope you will consider staying with us again in the future. Thank you for your visit!

6/10 - 괜찮아요

Rick

2024년 3월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 3월 19일
Dear Rick, Thank you so much for your visit and for your feedback. We hope to see you again soon!

6/10 - 괜찮아요

Connor

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Overall it’s worth about three stars. It’s relatively clean and proper, there’s plenty of parking and there is wifi. However, it’s in a relatively remote industrial type of location and the building isn’t the best looking inside or out. Cold, dated looking tiles line the floors and furniture is older and not the cleanest looking. In terms of value, I’d go for it only at a great price.
2024년 3월에 2박 숙박함
답변 제공: Montecassino Team 님, 2024년 3월 21일
Dear Connor, Thank you for staying at Montecassino Hotel during your recent visit to Toronto! We appreciate you taking the time to share your experience with us and hope to see you again soon!

10/10 - 훌륭해요

Richard

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall, was a short stay, decent hosts at check-in and checkout
2024년 3월에 2박 숙박함
답변 제공: Montecassino Team 님, 2024년 3월 15일
Dear Richard, Thank you so much for your feedback and happy to learn you had a pleasant stay with us. We hope to see you again soon!

8/10 - 좋아요

Tracey

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is an older hotel, very comfortable and the reception was wonderful
2024년 3월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 3월 11일
Dear Tracey, We at Montecassino appreciate your business, and would like to thank you for taking the time to share your experience with us. We look forward to your next visit!

10/10 - 훌륭해요

eric

2024년 3월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 3월 11일
Dear Eric, Thank you so much for your visit and for your feedback. We're so happy you enjoyed your stay with us. We look forward to your next stay with us.

6/10 - 괜찮아요

Jessica

2024년 3월에 2박 숙박함
답변 제공: Montecassino Hotel 님, 2024년 3월 11일
Dear Jessica, Thank you so much for your feedback and for being our guest. We look forward to your next visit!

10/10 - 훌륭해요

josue

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스
It's nice to be here!
2024년 3월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 3월 4일
Dear Josue, Thank you much for your visit! We're thrilled to have met your expectations and look forward to serving you again in the future!

6/10 - 괜찮아요

Zoe

2024년 2월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 2월 23일
Dear Zoe, We appreciate your feedback and thank you so much for staying at Montecassino Hotel! We look forward to your next stay with us.

10/10 - 훌륭해요

Danny

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quick check in
2024년 2월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 2월 12일
Dear Danny, Thank you, so much for your business and for this great review. We are thrilled to have met your expectations and look forward to serving you again.

2/10 - 너무 별로예요

Anthony

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Old and dark . Small tvs and slow elevator.
2024년 2월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 2월 6일
Dear Anthony, Thank you for your feedback, and would like to take this opportunity to apologize for not meeting your expectations during your stay. Thank you so much for your visit and hope you would consider staying with again in the future.

6/10 - 괜찮아요

Josee

It is quite an adventure just to find reception desk. And had to get help to open room door , but it's nice, quiet. And ladies were friendly.
2024년 1월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 1월 26일
Dear Josee, Thank you so much for your visit and for your review. Look forward to your next stay with us.

10/10 - 훌륭해요

Ronna

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 1월 23일
Dear Ronna, Thank you so much for your feedback and for being our guest. We look forward to your next visit!

8/10 - 좋아요

Daniel

2023년 12월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 1월 24일
Dear Daniel, It was our pleasure having you as our guest, and we appreciate your time in reviewing our property. We look forward to your next visit!

8/10 - 좋아요

Jennifer

2024년 1월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 2월 9일
Dear Jennifer, Thank you so much for your feedback and for being our guest. We look forward to your next visit!

6/10 - 괜찮아요

Azizillo

가족 여행
2024년 1월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 1월 18일
Dear Azizillo, Thank you so much for your visit and for your feedback. We hope to see you again soon!

8/10 - 좋아요

David

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 1월 18일
Dear David, Thank you for staying at Montecassino Hotel! We really appreciate your feedback and look forward to your nexdt stay with us!

4/10 - 별로예요

querol

2023년 12월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 1월 15일
Dear Guest, Thank you for staying at Montecassino Hotel! We hope to see you again soon!

10/10 - 훌륭해요

irakli

2023년 12월에 2박 숙박함
답변 제공: Montecassino Team 님, 2024년 1월 9일
We at Montecassino truly appreciate your business and look forward to your next stay with us!

10/10 - 훌륭해요

Jeffrey

좋아요: 청결 상태, 객실의 편안함
Good place.
2023년 12월에 8박 숙박함
답변 제공: Montecassino Team 님, 2024년 1월 9일
Thank you, so much for your business and for this great review. We are thrilled to have met your expectations and look forward to serving you again.

8/10 - 좋아요

Lei

2023년 12월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 1월 9일
Thank you so much for your visit! We look forward to your next stay with us.

2/10 - 너무 별로예요

Olivia

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Montecassino Team 님, 2024년 1월 5일
Dear Olivia, Thank you so much for staying at Montecassino Hotel!We hope to see you again soon!

4/10 - 별로예요

Ronen

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
There was no parking due to a banquet event and reception didn't even offer the courtesy of letting us know where we could park. This was despite the fact that I specifically asked about parking. Had to call to figure it out and they acted annoyed by my concern. Place is outdated and runned down.
2023년 12월에 1박 숙박함
답변 제공: Montecassino Team 님, 2024년 1월 5일
Dear Ronen, Thank you for taking the time to share your review with us. We’re so sorry to hear you were not able to park at the Hotel. The complimentary parking at the Hotel is based on first come first serve basis therefore; we’re unable to guarantee a parking spot at time of check in. We appreciate you bringing this to our attention. The feedback you shared with us will be forwarded directly with our Front Desk team to implement improvements to ensure we offer a better experience for all our guests in the future. Thank you so much for your visit!

10/10 - 훌륭해요

Everton

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 12월에 1박 숙박함
답변 제공: Montecassino Team 님, 2023년 12월 28일
Dear Everton, Thank you so for being our guest and for your loyalty. We appreciate your business and this great review. We look forward to welcoming you again soon!

10/10 - 훌륭해요

Ashna

단체 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close by and comfy. Cheap too :)
2023년 12월에 1박 숙박함
답변 제공: Montecassino Team 님, 2023년 12월 21일
Dear Ashna, Thank you so much for your visit and so happy to hear you had a comfortable stay with us. We look forward to your next stay with us.

10/10 - 훌륭해요

hyojin

2023년 12월에 1박 숙박함
답변 제공: Montecassino Team 님, 2023년 12월 21일
Dear Hyojin, Thank you for staying at Montecassino Hotel. We really appreciate your feedback and look forward to your next visit!!

8/10 - 좋아요

Sarah

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Montecassino Team 님, 2023년 12월 21일
Dear Sarah, It was our pleasure having you as our guest, and we appreciate your time in reviewing our property. We look forward to your next visit!

6/10 - 괜찮아요

Rachelle

출장 여행
좋아요: 청결 상태
별로예요: 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Montecassino Team 님, 2023년 12월 13일
Dear Rachelle, Thank you for your feedback! We hope to see you again soon!

8/10 - 좋아요

Tamara

2023년 12월에 1박 숙박함
답변 제공: Montecassino Team 님, 2023년 12월 7일
Dear Tamara, Thank you so much for your business and for your review. We look forward to your next visit!

2/10 - 너무 별로예요

Bhoomika

출장 여행, 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Smells like something is wrong with heater! It has a burning smell
2023년 12월에 1박 숙박함
답변 제공: Montecassino Team 님, 2023년 12월 7일
Thank you for staying at Montecassino Hotel! We are so sorry the room you were assigned did not meet up to your expectations. Had you brought this to our attention during your stay, we would have been more than happy to offer you a room change or send our Maintenance team to check the heater. Thank you for bringing this to our attention and hope you would consider staying with us again!

10/10 - 훌륭해요

Abdul

좋아요: 청결 상태, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Montecassino Team 님, 2023년 12월 7일
Thank you so much for your review. We're glad you enjoyed your stay with us! It was a pleasure having you as our guest and hope to see you again soon!

8/10 - 좋아요

Safwan

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Needs to switch to key card system or fix their doors as the doors were hard to open to the room
2023년 12월에 1박 숙박함
답변 제공: Montecassino Team 님, 2023년 12월 7일
Dear Safwan, Thank you for taking the time to share your experience and for being our guest. Your feedback will be shared directly with our Maintenance team. We hope to see you again soon!

10/10 - 훌륭해요

Erick

2023년 11월에 1박 숙박함
답변 제공: Montecassino Team 님, 2023년 12월 21일
Dear Erick, Thank you for your feedback and for staying at Montecassino Hotel! We look forward to your next visit!

8/10 - 좋아요

Gavrila 님, Thornhill

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice surprise the hotel is in the corner of Sheppard hard to spot. Plenty of parking seems to be newly refurbished with good taste. The reception is at the 2nd level take the elevator. The lady at the reception very friendly. Rooms nice clean modern.
2023년 11월에 1박 숙박함
답변 제공: Montecassino Team 님, 2023년 11월 30일
Thank you for taking the time to provide your feedback and for choosing Montecassino Hotel as your hotel of choice during your recent visit to Toronto!We look forward to your next stay with us.

2/10 - 너무 별로예요

Jordan

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was NOT clean, there was nowhere to eat dinner and not even a vending machine. The guy that works there will hustle you a bag of no name chips for $5 cash though. Staff were nice. Breakfast was bad compared to other places; you can tell they are extremely budget conscious. Eg: a household tub of no name cream cheese instead of individual packets like every where else. Nowhere did it say things were sanitized by cleaning crew like every other hotel. I'd never recommend that place, nor stay there again
2023년 11월에 1박 숙박함
답변 제공: Montecassino Team 님, 2023년 11월 30일
On behalf of the Montecassino Team, I would like to apologize for not meeting up to your expectations during your recent stay with us. I’m sorry to hear that you were not pleased with your room. Your feedback will be shared directly with both our Housekeeping & Breakfast team, to help us continue to improve. Thank you for your visit! And hope you would consider staying with us again in the future.

6/10 - 괜찮아요

William 님, Coconut Creek

별로예요: 숙박 시설 상태 및 시설
2023년 11월에 7박 숙박함
답변 제공: Montecassino Team 님, 2023년 11월 24일
Thank you so much for staying with us! We appreciate your feedback. We look forward to your next visit!

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Montecassino Team 님, 2023년 11월 21일
Thank you for taking the time to provide your feedback and for choosing Montecassino Hotel as your hotel of choice during your recent visit to Toronto. We look forward to seeing you again soon!

10/10 - 훌륭해요

George

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Furniture is a little dated but very comfortable and friendly staff
2023년 11월에 1박 숙박함
답변 제공: Montecassino Team 님, 2023년 11월 21일
Thank you for your feedback and for your visit! We look forward to your next stay with us!

10/10 - 훌륭해요

Yolande

2023년 11월에 1박 숙박함
답변 제공: Montecassino Team 님, 2023년 12월 13일
Dear Yolande, We at Montecassino truly appreciate your business and look forward to your next stay with us! Thank you so much for your visit!

10/10 - 훌륭해요

irakli

좋아요: 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Montecassino Team 님, 2023년 11월 21일
Thank you so much for your visit and look forward to your next stay with us!