매일 풀 브렉퍼스트 무료 아침 식사 포함

레지던스 인 바이 메리어트 토론토 마컴 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 718개 이용 후기 중 401개" "
평점 8 - 좋아요. 718개 이용 후기 중 236개" "
평점 6 - 괜찮아요. 718개 이용 후기 중 52개" "
평점 4 - 별로예요. 718개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 718개 이용 후기 중 12개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 8박 숙박함
답변 제공: GM 님, 2022년 3월 30일
Dear Anonymous, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Anita Shu General Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
만족하는 호텔입니다.
깨끗하고 친절하고 좋았습니다. 방 크기도 만족할 정도이고, 침구류도 깨끗했습니다. 인터넷도 잘 되었습니다.

8/10 - 좋아요

gloria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함

8/10 - 좋아요

DIANA

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Max

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
comfortable home feeling hotel
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

shaoyi

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

M

2024년 1월에 2박 숙박함

10/10 - 훌륭해요

Maria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Kwang Bo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and cosy.
2023년 12월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Need to change the mattress
Aside from other services, the condition of the bed, especially the mattress, was not good. Moreover, the sofa bed was no longer of a level that could be used as a bed. Everyone had to get massage therapy because their backs hurt after sleeping on it.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 29일
Dear Anonymous, I'm sorry the mattresses in your room were not to your liking; please forgive us. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages improvement for future stays. Thank you for taking the time to share your review with us. Sincerely, Firass Ismail, GM

10/10 - 훌륭해요

Soolyunn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. Hope the mattress is firmer. We will be back.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 27일
Dear Soolyunn, It's great to hear that you want to return, as it indicates that we have provided you with excellent service during your stay at Residence Inn Toronto Markham. Thank you for choosing our hotel and for taking the time to share your positive feedback with us. We hope to have the pleasure of welcoming you back again soon. Best, Firass Ismail, GM

8/10 - 좋아요

Deara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is a little smaller than I would have suspected smallest room I’ve ever stayed in in a residence, Inn and suites, much smaller, clean though.
2023년 12월에 2박 숙박함

4/10 - 별로예요

David

2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 11일
Dear David, We aim to impress you, so I sincerely regret that you did not enjoy your stay. I value your feedback, and we hope to serve you better in the future. Thank you for staying with us. Sincerely, Firass Ismail General Manager

4/10 - 별로예요

mikaela

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Chaim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely and very good hotel
Everything was excellent
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 7일
Dear Chaim, What an excellent rating! I am thrilled to see that you had a great stay and hope that we will be your first choice for lodging in Markham from here on out. Thank you for your business, and please come again. Best, Firass Ismail General Manager

10/10 - 훌륭해요

Jason

가족 여행
Great staff!
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Dear Jason,We are grateful for your kind rating. It thrills us to know that our team had a positive impact on your stay. It was a pleasure to have you as a guest, and we look forward to welcoming you back.Best,Firass IsmailGeneral Manager

8/10 - 좋아요

Lindsey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The two bedroom suite was great with a second full washroom and three tvs.
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 5일
Dear Lindsey, Thank you for your patronage. We are so happy to know you enjoyed your stay and our exceedingly comfortable accommodations. Please visit again soon. Best, Firass Ismail General Manager

10/10 - 훌륭해요

Allan 님, Sterling Heights

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
There are a number of hotels within walking distance from this property, but this property by far has the most value.
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 28일
Dear Allan,We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We hope to see you again!Best,Firass IsmailGeneral Manager

4/10 - 별로예요

KAREN L

좋아요: 청결 상태
had a two bedroom suite- the property was clean and well kept however the furniture was not acceptable and I cannot believe it is in the unit the couch was absolute garbage slanted and sunk in
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 24일
Dear KAREN L, While it sounds like you had a lot to like about your stay, I am very sorry that we didn't exceed your expectations overall. Your feedback is appreciated as it helps us to focus on the areas that need our attention for improvement. Please consider a return trip so we can provide you with a better experience. Sincerely, Firass Ismail General Manager

10/10 - 훌륭해요

Theresa

연인과의 여행
좋아요: 편의 시설/서비스
Very clean hotel and friendly staff
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 24일
Dear Theresa, Offering clean accommodations and cheerful service are core goals of the staff, so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel, and please come see us again. Best, Firass Ismail General Manager

8/10 - 좋아요

Quynh

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beds are lumpy and uncomfortable. Overall experience is good and having a full kitchen helps guest enjoy the same 'homey' feeling duding stay. The staff was nice and accommodating.
2023년 11월에 3박 숙박함
답변 제공: GM 님, 2023년 11월 19일
Dear Quynh,We're glad to hear from you and appreciate your review. I'm delighted you enjoyed your stay overall. My apologies regarding the beds; I have taken note. Sincere feedback like yours allows us to impact future guest experiences positively. Best,Firass IsmailGeneral Manager

10/10 - 훌륭해요

Al

2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Irene

2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Ola

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 6일
Dear Ola, It was our pleasure hosting you, and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Firass Ismail General Manager

8/10 - 좋아요

Kin Yat

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 15일
Dear Kin Yat, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Firass Ismail General Manager

10/10 - 훌륭해요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Kaylee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Grant

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful front desk staff.
2023년 10월에 11박 숙박함
답변 제공: GM 님, 2023년 10월 16일
Dear Grant, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and praise our hardworking staff. We appreciate your support and hope to welcome you back soon. Best, Firass Ismail General Manager

10/10 - 훌륭해요

Xuwen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cozy beds and sofa!
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 11일
Dear Xuwen, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch thanks to our supremely comfortable accommodations. Please find a reason to visit us again soon. Best, Firass Ismail General Manager

6/10 - 괜찮아요

Soheila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 14박 숙박함
답변 제공: GM 님, 2023년 9월 28일
Dear Soheila, Thank you for choosing to stay with us and for providing your valuable feedback. We hope to have the opportunity to impress on a return visit. Sincerely, Firass Ismail General Manager

10/10 - 훌륭해요

Sieta

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
excellent
My sister and I stayed in a 2 bedroom suite. The complete staff at the front desk, maintenance guy, cleaning ladies were really friendly and helpful. My sister and I were quite sensitive to noise and the staff really did their utmost to make it as less noise as possible. Also the suite itself was very well equipped, spacious and neat.Breakfast buffet was included, that was great too. I would really want to stay there again.
2023년 9월에 15박 숙박함
답변 제공: GM 님, 2023년 9월 26일
Dear Abigail, I am glad to hear that your stay was enhanced by our wonderful staff and the friendly service they provide. Thank you for your feedback and your patronage. We hope your travels bring you to the Toronto area again soon so we can be your first choice for lodging. Best, Firass Ismail General Manager

6/10 - 괜찮아요

Jaime

2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 14일
Dear Jaime,I'm sorry to hear that not every aspect of your stay met your expectations. We can't thank you enough for your business and hope to better serve you in the near future.Sincerely,Firass IsmailGeneral Manager

10/10 - 훌륭해요

zhiqiang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good location.
2023년 8월에 16박 숙박함
답변 제공: GM 님, 2023년 9월 24일
Dear zhiqiang,It is wonderful to hear that you enjoyed your stay and our very good location. Thank you for staying with us and leaving us feedback. Please visit us again soon!Best,Firass IsmailGeneral Manager

10/10 - 훌륭해요

Yirong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 12박 숙박함

10/10 - 훌륭해요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 28일
Dear Kevin, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Firass Ismail General Manager

8/10 - 좋아요

Francis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel room was comfortable for a family of five and the staff were courteous. Breakfast was okay, but would have appreciated a little more variety especially from the turkey links and sausage. I would definitely recommend this hotel
2023년 9월에 9박 숙박함
답변 제공: GM 님, 2023년 9월 11일
Dear Francis, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and offer suggestions for improvement. We appreciate your feedback and hope to welcome you back soon. Best, Firass Ismail General Manager

10/10 - 훌륭해요

Siriporn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 8박 숙박함

10/10 - 훌륭해요

Sivaram

2023년 9월에 3박 숙박함
답변 제공: GM 님, 2023년 9월 28일
Dear Sivaram, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Firass Ismail General Manager

8/10 - 좋아요

Abigail

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to be
The location is just right and customer service was great.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 6일
Dear Abigail, Our location is definitely one of the best attributes of our Residence Inn, and I am glad it was a perfect fit for your stay. Thank you for your patronage and for taking the time to share your experience with this review. It was our pleasure to host you, and we hope to do so again. Best, Firass Ismail General Manager

8/10 - 좋아요

Jacqueline

좋아요: 편의 시설/서비스
The overall experience was great, but our room had a smell left by the previous guests, so the first night, it was a bit uncomfortable on the nose :) Thank you
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 29일
Dear Jacqueline, While it wasn't without some flaws, I am glad to hear that your stay was pleasant. Thank you so much for taking the time to share these kind words with us and other potential travelers. We hope that you will consider a return trip for a flawless experience next time. Best, Firass Ismail General Manager

10/10 - 훌륭해요

Chloe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 4박 숙박함
답변 제공: GM 님, 2023년 8월 29일
Dear Chloe, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Firass Ismail General Manager

10/10 - 훌륭해요

Maria Concepcion Piduca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 8월 24일
Dear Maria Concepcion Piduca, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Firass Ismail General Manager

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Maurice

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Anita

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff were excellent, from the breakfast crew to the front desk, with the only exception of one gentleman who was at the front desk on Monday night (Aug 14, 2023). We asked for towels and later we asked for extra linen & blanket which resulted in attitude from this gentleman. We were in town for a tournament (which lasted two days) and are appreciative of the breakfast crew for bagging our breakfast to go when we had to leave early to drive one of the judges on Saturday.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 17일
Dear Anita, We are happy to hear that the majority of our staff exceeded your expectations. I am sorry to hear that one member of the team, and their lack of hospitality, didn't measure up. Thank you for sharing your feedback; it helps us see how we are doing and what we can improve. Please come again soon. Best, Firass Ismail General Manager

10/10 - 훌륭해요

Mohammadreza

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and convenient
2023년 7월에 15박 숙박함
답변 제공: GM 님, 2023년 8월 15일
Dear Mohammadreza, We're happy to hear from you! It's great to know that you enjoyed our crisp and clean rooms as well as our convenient location. Please plan to visit us again the next time you travel to the area. Best, Firass Ismail General Manager

10/10 - 훌륭해요

naxin 님, san diego

2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Yee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good night sleep
Friendly staffs, clean room with a kitchen that has all the necessary items, good free breakfast. Good location in Markham Toronto.
2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 8월 5일
Dear Yee,We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again.Best,Firass IsmailGeneral Manager

6/10 - 괜찮아요

Wensi

2023년 7월에 3박 숙박함
답변 제공: GM 님, 2023년 8월 24일
Dear Wensi, Thank you for staying with us. We appreciate your time in reviewing our hotel and hope to provide you with a fantastic experience upon your return to the area. Sincerely, Firass Ismail General Manager

10/10 - 훌륭해요

Michelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설