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"The room required better overall maintenance: visible fingerprints fridge exterior. Dusty lampshades and dirty interior garbage bins. Staff was exceptional (especially younger staff with kids -Miranda). The Hive playspace felt crowded. Kids activities could be better spaced out throughout the hotel to mitigate crowdedness/chaos. Also, I love a good pet show, the ratio of pets to people felt irresponsible. The animals were visibly distressed (parrot squaking/ smaller animals defecating and burrowing); there were way too many excited and anxious kids in the space for the animals. I would consider how to manage this better, perhaps by offering multiple shows with much smaller capacity at a time. Overall, we had a wonderful time! A little gem :) "

"Excellent location, friendly staff, great room."

"Exceptional breakfast with many options catering to different dietary needs. Staff are all extremely friendly and welcoming. The hotel is beautiful and very clean."

" Good "

"Fast internet. Nifty tv interface!"

"Excellent location and room quality . "

"Elevators at checkout were ridiculous. Constantly staff and cleaners in the elevators so you got to wait for them to do what they're doing and they won't move or get out of the way. I was waiting to get downstairs from room 14 to the lobby and it took 20 minutes"

"Lovely large room, comfortable beds; great shower pressure and amenities; staff were great when a small personal problem occurred; overall wonderful stay but the scented lobby is far too strong - even for someone who enjoys perfumes"

"This is a excellent hotel to stay at with a great value on price as well"