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“This was a complete scam. Although we booked and paid via Hotels.com, when we arrived, they said they had no record of pur booking and insisted that we pay (again) at the desk. DO NOT BOOK!”

“No electricity at the time of check-in and before check-out. Apparently the back up generator was faulty too. Room was very hot. When i requested for a fan, i was told that they had non left. No shower gels except to small soap bars. Room appeared abit run down compared to my precious stay 5 years ago. Day 2 breakfast was limited and I had to wait over 45 minutes for replenishment.”

“Perfect. Many thanks to all the staff.”

“Mt Elgon is so beautiful with great scenery, clean rooms, elegant architecture and great customer service. I would definitely recommend it to anyone looking to visit Mbale”

“Location was very convinient and service was great. ”