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Reviews of ibis Toulouse Gare Matabiau

3 out of 5
ibis Toulouse Gare Matabiau
14 Boulevard Bon Repos, Toulouse, Haute-Garonne

Reviews

8.6

Excellent

Rating 10 - Excellent. 270 out of 640 reviews" "
Rating 8 - Good. 289 out of 640 reviews" "
Rating 6 - Okay. 61 out of 640 reviews" "
Rating 4 - Poor. 9 out of 640 reviews" "
Rating 2 - Terrible. 11 out of 640 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donald

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
A must if you are taking the train…
Stayed 1 night in May 2024

10/10 Excellent

Rick

Liked: Staff & service, amenities, property conditions & facilities
Very quiet room for a large city. Conviently right across the street from the train station.
Stayed 3 nights in Apr 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Right across from the train station, can't be beat for location.
Stayed 1 night in Apr 2024

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk staff
Stayed 1 night in Apr 2024

10/10 Excellent

Kathryn

Stayed 1 night in Feb 2024

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jan 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great break at ibis
Great location for train station and airport comfortable room. Great breakfast and lovely helpful staff
Stayed 1 night in Jan 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for travellers
Perfect place to get to and from the airport on the fly bus and opposite the main train and bus station. Lovely staff, great breakfast. Slept well in a comfortable bed, shower great, TV great and little bar downstairs perfect for a late night quiet drink. I will return.
Stayed 1 night in Dec 2023

10/10 Excellent

ANDREW

Stayed 1 night in Nov 2023

10/10 Excellent

Socorro

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Galina, DELRAY BEACH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The clean simple hotel 2 minutes from the train station with very good breakfast. 5-10 minutes walk to main attractions
Stayed 1 night in Oct 2023

10/10 Excellent

Hichem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023

10/10 Excellent

Aaron

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Much better then expected!
Clean, comfortable, spacious rooms and extremely convenience.
Stayed 1 night in Aug 2023

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Near the train station
Stayed 1 night in Jul 2023

10/10 Excellent

Cat

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for 1 night before transferring to the Pyrenees, and on the return journey stayed for 3 night's to explore Toulouse before flying home. We chose the hotel due to its proximity to the train station. It was an excellent choice. The staff were welcoming and helpful throughout both stays. We could not have done without them on the first day due to a problem with the airport but the assistance given was amazing. The restaurant was excellent, we ate here 3 times during our stay and there was a very good breakfast buffet. Our rooms were clean and comfortable and we were very pleased to find air-conditioning due to the soaring temperatures. The walk to the centre of town and the various museums we visited was pleasant and well signposted.

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a clean, quiet place to sleep, but don't expect more than the bare minimum of towels, pillows, and other amenities. It could not be more convenient to the train station. I can't speak to the breakfast on offer because, for less than the 25€ up-charge, there are many other options in the neighborhood.
Stayed 2 nights in Jul 2023

10/10 Excellent

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful. It was a great location. The room was clean and comfortable but a bit worn.
Stayed 1 night in Jun 2023

8/10 Good

Paula

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very convenient for using train station.
The young men at the desk were very helpful. The hotel is somewhat like staying at a hostel. No refridgerator, thin towels, borderline cleanliness. A/C was good and shower was good. Beds were small and had pads that continued to slide about. Very convenient to train station.
Stayed 3 nights in Jun 2023

4/10 Poor

Marielena

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pros: Hotel is very convenient across the street from the main train station. Staff is very friendly and really helpful, and they all seem to be speak English just fine. About a 10-15 min walk to city center. Cons: My gosh, the room carpet is so filthy, do ever clean the carpet??? Kinda of was grossed out by this….In general, basic room, nothing special. Area near the hotel is kinda of sketchy, the receptionist even advised me to walk a few blocks further down the hotel in to a main traffic st to go to city center, bc the street where the hotel is located there are a lot of crackheads and drunks at night, as 2 female travelers I appreciated the advice.
Stayed 1 night in May 2023

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Staff & service
The room has no hand towels, Kleenex. The toilet paper are terrible. It tears easily. Has only one pillow in each bed. The room wall and the carpet is absolutely horrendous looking. It looks dirty. Some of the staff were very nice. Staff named Tom was absolutely very helpful.
Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, very convenient
We were on a short visit to look at properties in the area to buy and this Ibis was very convenient. We landed at Toulouse airport and got a €9 shuttle bus to the station and the hotel is on the square.
Stayed 2 nights in May 2023

10/10 Excellent

Candace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location across from the train and bus stations. Easily walkable to restaurants, shopping and museums. Can be noisy at night, especially after a football game!
Stayed 2 nights in Apr 2023

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Toulouse evening
Our stay was fantastic. Right across the street from the metro. So easy. Our room so comfortable . Staff let me use a phone charger overnight. Full bar. Get bar across the street. Best gyro and falafal also across the street. Beautiful building.
Stayed 1 night in Apr 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly staff. Very quiet.
Stayed 2 nights in Apr 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here several times.Staff helpful .
Stayed 3 nights in Apr 2023

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Family gathering
Our family stayed at the Ibis due to the a family death. The staff made us all feel very welcome and helpful, thank you.
Stayed 2 nights in Dec 2022

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with convenient location

6/10 Okay

Cherif

Liked: Cleanliness, staff & service, property conditions & facilities
The room was good. But the shower was too small.
Stayed 1 night in Oct 2022

6/10 Okay

robert pierre

I decided to boycott Ibis hotel chain after my terrible experience at Ibis budget in Castelnaudary where the bed was was made for dolls but no adult men .the bed was as large as my suitcase . Bed so small that I fell out it several times during the nite and did not sleep !! I will no longer patronize Ibis ! I cancelled my reservation for Ibis Toulouse Marabiau and found a better hotel
Stayed 1 night in Oct 2022

10/10 Excellent

julie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location near the train station was excellent. Very good breakfast. Easy to walk to city center. Nice shower. Towels a little sparse. Nice lobby with bar.
Stayed 2 nights in Sep 2022

8/10 Good

Ricardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location across the steet from the train station. Room was decent, but beds were very small: those two beds are not good.
Stayed 1 night in Sep 2022

10/10 Excellent

Guillemette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to train station. Very good service all around. Excellent choice breakfast. Glad to see the hotel hired needy Ukrainians such as the sweet lady cleaning my room.
Stayed 2 nights in Sep 2022

8/10 Good

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Perfect location across the road from Toulouse train station and less than a 10 minute walk from the centre of Toulouse. Friendly, helpful staff.
Stayed 1 night in Jun 2022

6/10 Okay

GERALD

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location directly across from the front of Matabiau train station. It's clean and reasonably priced. We did feel like the staff tried to scam us, insisting we pay for breakfast, even when we had a receipt showing payment for breakfast.
Stayed 1 night in Jun 2022

8/10 Good

MARISSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a pleasant stay at the Ibis Hotel. The cleaning staff were courteous and did an awesome job.
Stayed 4 nights in May 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room size
Room a bit small. Fine for overnight stay.
Stayed 1 night in May 2022

8/10 Good

Peter

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very quiet room, AC worked well furing heat wave. Being across street from train station was terrific
Stayed 1 night in May 2022

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity of train station and plenty of restaurants nearby
Stayed 1 night in May 2022

8/10 Good

Margaret

Liked: Staff & service
Convenient but basic hotel. Opposite to train station and 10 mins from the city centre. Staff very friendly.
Stayed 1 night in May 2022

10/10 Excellent

EDMOND

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend, especially for being near the train.
Well situated, good price and service.
Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My one night stay
It was great thank you although I wish it included a hot drink and you didn’t have to pay €2 per cup
Stayed 1 night in Apr 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location for Train Traveling
Was conveniently located across the street from the train station. Simply walked across the street to board the early morning train. The breakfast was wonderful with many choices available for an early departure!
Stayed 1 night in Nov 2021

8/10 Good

COLIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for train station and onwards trav
A good location for an overnight stopover. Breakfast good but a little crowded. Good value.
Stayed 1 night in Feb 2022

10/10 Excellent

Lara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the train station, good location for visiting Toulouse. Ibis keeps it simple so you know what to expect.
Stayed 1 night in Dec 2021

8/10 Good

Sandra

Stayed 1 night in Dec 2021

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad at all
Nice hotel right opposite the station. Very pleasant receptionist / bar attendants Only thing that lets the hotel down is no tea and coffee facilities in the room and the breakfast is certainly not worth bothering with! They have hardly anything to choose from
Stayed 3 nights in Nov 2021

8/10 Good

GORDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021