야외 수영장, 수영장 파라솔, 일광욕 의자

라 포사다 로지 & 카시타스, 어센드 호텔 컬렉션 여행 후기

4 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1011개 이용 후기 중 456개" "
평점 8 - 좋아요. 1011개 이용 후기 중 286개" "
평점 6 - 괜찮아요. 1011개 이용 후기 중 137개" "
평점 4 - 별로예요. 1011개 이용 후기 중 77개" "
평점 2 - 너무 별로예요. 1011개 이용 후기 중 55개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Craig

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great location, friendly staff, good breakfast and great bar staff, as well as the food selections.
2024년 3월에 8박 숙박함
답변 제공: front desk 님, 2024년 3월 28일
Thank you for feedback.

8/10 - 좋아요

Isaac

좋아요: 청결 상태, 직원 및 서비스
Housecleaning wasn’t great but staff was friendly. Check in was easy and fast, pool was nice but needed cleaning
2024년 3월에 3박 숙박함

4/10 - 별로예요

Kaelee

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Front Desk Staff 님, 2024년 3월 29일
Thank you for your feedback.

4/10 - 별로예요

justin

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Just a motel that was clean but felt a little unsafe, it was dated also. Staff weee friendly
2024년 3월에 2박 숙박함

4/10 - 별로예요

Brady

아이를 동반한 가족 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
It’s a nice place but the restaurant service was terrible. We left after our server never returned to take our drink order. The only other table of customers told us they think they had been forgotten. As we left, we passed the server in the hotel lobby talking with his coworkers. The hot tub was not heating for two of our three days. We payed a resort fee of $20/night for “pool use, parking, and bottles of water in the room” which was 4 bottles of Dasani. The parking isn’t great and a portion of the spots are reserved for “members” even though we apparently paid to park there. Overall a beautiful property but horribly managed.
2024년 3월에 3박 숙박함

8/10 - 좋아요

Robi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The property was very nice. The morning breakfast was very good. DO NOT however eat at the restaurant for dinner. The worst service i have ever experienced. The orders were wrong and 4 extra drinks were added to our tab. I have a terrible habit of just paying the bill. Glad i looked this time.
2024년 3월에 2박 숙박함

10/10 - 훌륭해요

Juliet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Front Desk Staff 님, 2024년 3월 23일
Thank you for your feedback.

6/10 - 괜찮아요

Jon

연인과의 여행
Not very impressive. We were put in a room with poor views and no charm. Will not return there in the future.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Giovanni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The traffic was a little loud. But we loved the property!
2024년 2월에 3박 숙박함
답변 제공: Front desk staff 님, 2024년 3월 23일
Thank you for your feedback.

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: front desk staff 님, 2024년 3월 23일
Thank you for the feedback.

4/10 - 별로예요

Stephen D

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We stayed 4 nights. The bed mattress was overdue to be change. There were significant low spots on each side of the King size mattress. I had a back ache for 4 days just recovering from the bed. We won't go back ever. The rest of the complex was fine we used the nicly heated pool and hot tub, they were great. The facility is older than you would think from the advertisement pictures. The location was good for access to areas things to see.
2024년 2월에 4박 숙박함
답변 제공: Marvin 님, 2024년 2월 21일
Dear Stephen, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. On behalf of our entire team, I would like to apologize for failing to meet and exceed your expectations while staying with us. Rest assured your experience was shared to the relevant department and they will follow up to see how best to resolve this bedding issue. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Marvin DoddLa Posada Lodge & Casitas

4/10 - 별로예요

Daniel

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Decent area, good parking, seems expensive but in all fairness they all are. The biggest problem was the false advertising on Expedia. Their ad said Free complimentary Breakfast but we were charged an extra fee per day plus tax. I contacted expedia through their site about it they just kept telling me it was the Hotels policy. When i confronted the hotel they informed us it was Expedia. Never book rooms with Expedia, they are crooks
2024년 2월에 3박 숙박함
답변 제공: Marvin 님, 2024년 2월 14일
Dear Daniel, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. On behalf of our entire team, I would like to apologize for failing to meet and exceed your expectations while staying with us. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

Denise

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff is very friendly and accommodating the property is beautiful with Mountain views. We held a family gathering in a meeting space. In highly recommend La Posada.
2024년 2월에 2박 숙박함
답변 제공: Marvin 님, 2024년 2월 5일
Dear Denise, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. As a guest you are truly valued. Your feedback about our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

Phyllis

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent place to stay for family reunion. Beautiful property, clean rooms and pool with a Mountain View. Staff very friendly and accommodating and food is good at restaurant. Margaritas are the best in Tucson!
2024년 2월에 2박 숙박함
답변 제공: Marvin 님, 2024년 2월 5일
Dear Phyllis, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. As a guest you are truly valued. Your feedback about our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

Barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unique
2024년 1월에 2박 숙박함
답변 제공: Marvin 님, 2024년 2월 5일
Dear Barbara, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. As a guest you are truly valued. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas, Ascend Hotel Collection

6/10 - 괜찮아요

Kelly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
First, the staff are excellent. Friendly, helpful, concerned about their guests. Offered great recommendations for places to eat and fun things to do. Beds were very comfortable. Sadly, our room (I can't speak for the whole facility) was dated and badly in need of repair/updating. Tiny bathroom with no room for toiletries, hair dryer is stored in the closet. Huge water stains and obvious repairs on the ceiling. Our room was missing a coffee maker and one was brought promptly but there was no 3 prong outlet to plug it into--the 3-prong outlet was located directly behind the dresser that housed the fridge and TV, so no way of moving it. All reviews are based upon the sense of value (did what I pay match up with what I got) and I am disappointed. At 325 CAD a night, I was expecting something much nicer. If I the room rate had been 140 CAD or less, I would have felt that I got what I paid for.
2024년 1월에 2박 숙박함
답변 제공: Marvin 님, 2024년 1월 31일
Dear Kelly, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. On behalf of our entire team, I would like to apologize for failing to meet and exceed your expectations while staying with us. We have corrected the items you brought to our attention. Again, thank you for bringing this matter to our attention. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

Jesus

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was really good
2024년 1월에 1박 숙박함
답변 제공: Marvin 님, 2024년 1월 31일
Dear Jesus, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. Your feedback about our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

Kathy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Marvin 님, 2024년 1월 31일
Dear Kathy, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. Your feedback about our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

Cintia 님, Largo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Marvin 님, 2024년 1월 31일
Dear Cintia, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas Your feedback about our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 4박 숙박함
답변 제공: Marvin 님, 2024년 1월 31일
Dear Denise, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. Your feedback about our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

8/10 - 좋아요

Angela

좋아요: 직원 및 서비스
2023년 12월에 4박 숙박함
답변 제공: Marvin 님, 2024년 1월 4일
Dear Angela, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas.

2/10 - 너무 별로예요

Patricia

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
When I arrived the room said it had been cleaned. It wasn’t. The sheets were dirty and there was blood on them. They made the bed like it had been cleaned but it had not been done and still gave me the room. They decided to move me to another room in which was occupied by another couple. Finally the 3rd room is what I should have received from the beginning.
2023년 12월에 1박 숙박함
답변 제공: Marvin 님, 2024년 1월 4일
Dear Patricia, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. On behalf of our entire team, I would like to apologize for failing to exceed your expectations while staying with us. Thank you for bringing your concerns to our attention and rest assured we're working on correcting the items you mentioned. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

Warren C.

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet and easy for me and my guest's
2023년 12월에 2박 숙박함
답변 제공: Marvin 님, 2024년 1월 1일
Dear Warren, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas.As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

8/10 - 좋아요

Sally

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Tall Beds
The room we stayed in had really tall beds, I’m 5’5 and had to pull myself onto the bed, it was very awkward. There was no hotel information in the room to tell us what all there was to do in the hotel or it’s surroundings. Lastly, it was really cold and no blankets on the beds, ended running the heat all night.
2023년 12월에 1박 숙박함
답변 제공: Marvin 님, 2024년 1월 1일
Dear Sally, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. As a guest you are truly valued. Your feedback about your most recent stay with us. We will follow up with housekeeping to ensure all rooms has the hotel information booklets available. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
2023년 12월에 2박 숙박함
답변 제공: Marvin 님, 2024년 1월 1일
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. As a guest you are truly valued. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

2/10 - 너무 별로예요

DOUGLAS

2023년 12월에 1박 숙박함
답변 제공: Marvin 님, 2024년 1월 1일
Dear Douglas, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. As a guest you are truly valued. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

Zachary

2023년 12월에 3박 숙박함
답변 제공: Marvin 님, 2024년 1월 1일
Dear Zachary, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas.As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

8/10 - 좋아요

Jean 님, Arroyo Grande

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Nice cantina and breakfast. Shower hooked up wrong!! Room cold
2023년 12월에 1박 숙박함
답변 제공: Marvin 님, 2024년 1월 1일
Dear Jean, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas.As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

Caryn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Having a heated pool and spa was such a treat! Tucson has so many restaurants and things to do. Everything is 15 to 20 minutes away. It is a quaint hotel with small bathrooms, but a nice balcony and other places to stretch out and relax.
2023년 12월에 3박 숙박함
답변 제공: Marvin 님, 2024년 1월 1일
Dear Caryn, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas.As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

roxanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Marvin 님, 2024년 1월 1일
Dear Roxanne, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas.As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

8/10 - 좋아요

Ronna

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Property was beautiful as first impression. Was likely gorgeous 20 years ago. Room size was adequate. Bathroom was small. The grounds were well manicured. Carpet was old and worn. Pool was not well maintained. Pool tile was missing inside the pool and pool needed a good cleaning. My Payment card was denied/declined by the hotel's system and all other patrons within earshot were aware due to the staff at the front desk. Staff finally apologized to my husband and I after my husband's card was also declined by the hotel's system and error not by our bank. On a positive note breakfast provided by the hotel was delicious.
2023년 12월에 1박 숙박함
답변 제공: Marvin 님, 2024년 1월 1일
Dear Ronna, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas.As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at this property are always so kind and helpful. The property itself is well kept. Beautiful views. Comfortable beds. Overall, great!
2023년 11월에 1박 숙박함
답변 제공: Marvin 님, 2024년 1월 1일
Dear Jessica, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas.As a guest you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

Tom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Marvin 님, 2023년 12월 5일
Dear Tom, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Marvin Dodd

10/10 - 훌륭해요

Lisa

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love this place! Such a great place to stay in Tucson! Highly recommend
2023년 11월에 1박 숙박함
답변 제공: Marvin 님, 2023년 12월 5일
Dear Lisa, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Marvin Dodd

2/10 - 너무 별로예요

Alex

2023년 11월에 1박 숙박함
답변 제공: Marvin 님, 2024년 1월 1일
Dear Alex, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. As a guest you are truly valued. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Should you need further assistance, please do not hesitate to reach out to us. We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

Gustavo

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Mejoras en el desayuno
2023년 11월에 2박 숙박함
답변 제공: Marvin 님, 2023년 12월 5일
Dear Gustavo, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Marvin Dodd

2/10 - 너무 별로예요

ASTRID

가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Incumplimiento en peticion de discapacitados.
Nosotros hicimos reservacion para discapacitados y nos dieron cuarto normal .sin baño especial. lo cual hizo nuestra estancia en ese hotel muy dificil por no tener barras ni sanitario apropiados.
2023년 11월에 3박 숙박함
답변 제공: Marvin 님, 2024년 1월 8일
Dear Astrid, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. On behalf of our entire team, I would like to apologize for failing to meet and exceed your expectations while staying with us. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

Nadine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful view and nice staff!
2023년 11월에 1박 숙박함
답변 제공: Marvin 님, 2023년 12월 5일
Dear Nadine, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

Jentry

2023년 11월에 3박 숙박함
답변 제공: Marvin 님, 2023년 12월 5일
Dear Jentry, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Marvin DoddLa Posada Lodge & Casitas

10/10 - 훌륭해요

Joni 님, Peoria

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff, beautiful grounds, love the head boards
2023년 11월에 1박 숙박함
답변 제공: Marvin 님, 2023년 11월 20일
Dear Joni,Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas, Ascend Hotel Collection. Your feedback about our services is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas, Ascend Hotel Collection

10/10 - 훌륭해요

Abraham

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spacious room
2023년 11월에 4박 숙박함
답변 제공: Marvin 님, 2023년 11월 20일
Dear Abraham,Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas, Ascend Hotel Collection. Your feedback about our services is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas, Ascend Hotel Collection

8/10 - 좋아요

tina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Breakfast wasn’t great. Scrambled egg and sausage was over cooked and dry. Biscuits were a little on the hard sude
2023년 11월에 1박 숙박함
답변 제공: Marvin 님, 2023년 11월 20일
Dear Tina,Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas, Ascend Hotel Collection. Your feedback about our services is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas, Ascend Hotel Collection

10/10 - 훌륭해요

Victor Arwin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice
2023년 11월에 1박 숙박함
답변 제공: Marvin 님, 2023년 11월 20일
Dear Victor,Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas, Ascend Hotel Collection. Your feedback about our services is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas, Ascend Hotel Collection

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel isn’t as nice as the pictures seem. I wouldn’t classify it as a 4-star hotel either. Breakfast was included and was really good though!
2023년 11월에 1박 숙박함
답변 제공: Marvin 님, 2023년 11월 20일
Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas, Ascend Hotel Collection.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Marvin DoddLa Posada Lodge & Casitas, Ascend Hotel Collection

8/10 - 좋아요

Jeremy

2023년 11월에 2박 숙박함
답변 제공: Marvin 님, 2023년 11월 20일
Dear Jeremy, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas, Ascend Hotel Collection.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued Guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Marvin DoddLa Posada Lodge & Casitas, Ascend Hotel Collection

10/10 - 훌륭해요

Katharine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Marvin 님, 2023년 11월 20일
Dear Katharine,Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas, Ascend Hotel Collection. Your feedback about our services is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas, Ascend Hotel Collection

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Overnight Stay
I chose this location because of the pictures and the idea that it was a 4-star hotel. It was more of a 3-star and not as polished as I expected. It was good for an overnight stay with breakfast included, but not really worth the cost. Our room was close to the streetside of the hotel so there was the traffic noise. The hotel itself could use some minor updates. Front desk person seemed a bit overwhelmed but the food service staff was warm and welcoming, as was the person at check-out.
2023년 10월에 1박 숙박함
답변 제공: Marvin 님, 2023년 12월 5일
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at La Posada Lodge & Casitas. Your feedback about you're most recent stay with us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Marvin DoddLa Posada Lodge & Casitas.

6/10 - 괜찮아요

Juan Pablo

좋아요: 청결 상태, 직원 및 서비스
별로예요: 객실의 편안함
Muy caro, para lo que es, es un hotel ya viejo, no vale el precio
2023년 10월에 1박 숙박함
답변 제공: Samantha 님, 2023년 10월 24일
Lamentamos no haber podido superar sus expectativas en esta visita.¡Somos uno de los monumentos históricos de Tucson y siempre estamos trabajando en proyectos de mejora para satisfacer a nuestros huéspedes!Esperamos poder tener otra oportunidad de ofrecerle un servicio superior y que nos visite nuevamente en un futuro cercano.Viajes seguros,

10/10 - 훌륭해요

KAROL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Front desk person was great. Accommodated all our request
2023년 10월에 1박 숙박함
답변 제공: Josh, Operations Manager 님, 2023년 10월 19일
Thank you so much for taking the time to share your feedback about your stay! We're elated to hear that our agent was able to accommodate you, and I've shared your feedback with her.Thank you again!

8/10 - 좋아요

Bernard

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice time overall.
Hotel staff was excellent. Hotel old needed a little TLC Beautiful grounds. Two rooms rented no shampoo or conditioner or soap. A drink in the bar and staff excellent
2023년 10월에 1박 숙박함
답변 제공: Samantha 님, 2023년 10월 17일
Thank you for sharing with us! We use all guest feedback for staff training and the property's growth. We hope you'll give us another opportunity to have you with us again soon!