Hello Jongup, Thank you for providing your feedback regarding your recent stay. We apologize for any inconvenience you experienced with the missing bathtub plug and the lack of a trash can in your room. However, we are glad to hear that you found the bed comfortable. We appreciate your comments and will take them into consideration for future improvements.

Hello Matthew,We appreciate your feedback regarding the pool and hot tub areas. Rest assured, we value your input and will take it into consideration for future improvements. If you have any further concerns or suggestions, please feel free to contact our management team directly.

Hello maria, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello John, We apologize for your disappointment with your stay. Your feedback regarding the room amenities and property condition has been duly noted for our ongoing improvements. Guest safety and comfort are our top priorities, and we appreciate you bringing your concerns to our attention. We strive to enhance the overall guest experience and address any areas needing attention to ensure a pleasant stay for all our visitors.

Hello kathy, We appreciate your kind words about our staff and apologize for any inconvenience caused by the breakfast selection and noise disturbances. Your feedback will be shared with our team for further improvement. Should you have any other concerns, please don't hesitate to reach out to us directly for assistance.

Dear Customer's I hope this letter finds you well. I express my sincerest apologies for the unpleasant experience you had during your recent stay at Hotel Name. We deeply regret that your stay did not meet your expectations, and we understand the frustration and inconvenience this may have caused you. Your feedback is invaluable to us, and we take your concerns very seriously. We have thoroughly investigated the issues you raised during your stay and have taken immediate steps to address them to ensure that similar incidents do not occur in the future. We understand that our primary goal is to provide exceptional service and a comfortable environment for all our guests, and we are truly sorry that we fell short of delivering on this promise during your stay. Please rest assured that we are committed to making the necessary improvements to enhance the quality of our services and facilities. Once again, please accept our sincere apologies for the inconvenience you experienced. If you have any further concerns please do not hesitate to contact us directly at 520-294-2500 . Thank you for bringing this matter to our attention, and we appreciate your understanding and patience. Warm regards, Rio

Hello Leticia,We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your time with us. We value your feedback and would like the opportunity to address any issues you experienced.

Hello Arnulfo, We appreciate you sharing your feedback with us. Our team will address the maintenance concerns you've highlighted to ensure a more comfortable stay for future guests. Thank you for bringing this to our attention.

Hello Betty, We're sorry to hear about the challenges you encountered during your stay. We take all feedback seriously and will review your comments with our team for further improvement. Your feedback helps us to enhance the guest experience moving forward.

Hello Grace, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello Jose, We're sorry to hear that your experience fell short of expectations. Please feel free to reach out to us directly with any feedback you'd like to share so we can address any concerns and improve for the future.

Hello sarah,We apologize for any disturbance caused by noise during your stay. Guest's comfort and safety are our top priorities, and we appreciate your feedback. If there are ever any concerns, please reach out to our team during your stay for immediate assistance.

Hello Terrence, We appreciate your feedback and apologize for any inconvenience caused during your stay. Our team is constantly working to enhance our property and guest experience. Constructive comments like yours help us prioritize future improvements. Thank you for bringing this to our attention.

Hello Steven, We appreciate your feedback on the room, and we regret to learn of your thoughts on the building's appearance. Your comments will be shared with our team for further consideration of improvements. Thank you for bringing this to our attention.

Hello Sergio, Thank you for choosing our hotel for your stay. We appreciate your feedback regarding the ongoing renovation. We understand that it may have caused some inconveniences, but we strive to enhance our facilities for future guests. We apologize for any disruption caused and hope you had an enjoyable stay overall.

Hello Ismael, We apologize if our hotel did not meet your expectations during your stay. We appreciate your feedback and will use it to improve our services. If there is anything specific you would like to share about your experience, please feel free to contact our management team.

Hello Angel G, Thank you for sharing your feedback regarding your recent stay. We apologize if your experience did not meet your expectations. The cleanliness of our hotel is a top priority, and we will address your concerns with our housekeeping team. Please note that the safety and security of our guests is important to us, and we work closely with local authorities to ensure a safe environment. We appreciate your comments and will use them to improve our service.

Hello Salim Arzac, We appreciate your feedback regarding the condition of our facilities. We understand the importance of maintaining a modern and up-to-date environment for our guests. We continuously work towards improving our premises to ensure a pleasant experience for all. Thank you for bringing this to our attention, and we will make sure to address your concerns with our management team.

Hello Gabrielle, Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced during your stay. We strive to provide a comfortable and pleasant environment for our guests and regret that this did not meet your expectations. Your feedback will be shared with our team for further improvement. We encourage guests to contact our management directly to address any concerns.

Hello Margery, Thank you for sharing your feedback. We apologize for any inconveniences you experienced during your stay. We're currently undergoing renovations to enhance our facilities. Nonetheless, we appreciate you bringing the issues with cleanliness and breakfast to our attention. We'll address these concerns and strive to improve our services.

Hello Maria,Thank you for taking the time to read the reviews. We appreciate feedback from our guests and will use these reviews to continuously improve our services. If there is anything specific you would like to discuss about your stay, please contact our management team directly.

Hello Margaret, We appreciate your recent stay at our hotel. If there are any specific concerns or feedback you would like to share about your experience, please feel free to reach out to us directly. Your input is valuable to us and we would like to ensure that any issues are addressed promptly. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

Hello Tanya, Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during your stay. Our team is committed to ensuring a comfortable stay for all our guests. We appreciate your kind words about our friendly and helpful desk staff. We take your concerns about the room conditions seriously and will share your feedback with our management team for review and improvement. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

Hello Alexandra, We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly so that we can discuss any concerns you may have had during your stay. We value your feedback and would like to address any issues you encountered.

Hello Vital,Thank you for sharing your feedback with us. We apologize for the inconvenience caused by the broken shower and the cleanliness issue in the temporary room provided. We appreciate your patience in this matter.

Hello Wendy, We apologize for any inconvenience you may have experienced during your stay. We take cleanliness and safety seriously and will address your concerns with our team. Your feedback is valuable to us as we continuously strive to improve our facilities. Thank you for bringing these issues to our attention.

Hello daniel, We apologize for any inconvenience you may have experienced during your stay. We take cleanliness and guest safety very seriously and will address your concerns with our housekeeping and maintenance teams. Thank you for bringing this to our attention so we can strive to improve our services for all future guests.

Hello Gerardo,We appreciate you choosing our hotel for your stay. If you have any specific feedback or concerns about your experience, we encourage you to reach out to us directly so we can address them appropriately. We value your opinion and hope to have the opportunity to serve you better in the future.

Hello Virginia,We appreciate your feedback on our hotel's convenient location. While our building may have a historic charm, we understand your desire for modern upgrades. Thank you for your overall positive assessment of your stay.

Hello Mark,Thank you for choosing our hotel! We are thrilled to see that you had an excellent experience during your stay. Our team strives to provide exceptional service, and we are delighted to hear that we met your expectations. Please do not hesitate to reach out to us if there is anything else we can assist you with.

Hello JESUS,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

Hello Karen, We apologize for any inconvenience you may have experienced during your stay at our hotel. We value feedback from our guests and would appreciate it if you could kindly reach out to us directly to share any specific concerns you may have had, so that we can address them and improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory experience.

Hello Denia,Thank you for your feedback regarding your recent stay. We appreciate your comments and apologize for any inconvenience you experienced. Our team is constantly working on improving our facilities. We encourage you to reach out to our management team directly to discuss your concerns in more detail.

Hello Pablo,Thank you for choosing our hotel for your stay! We are delighted to know that you had an excellent experience with us. We appreciate your support and hope to have the pleasure of welcoming you back in the future.

Hello Maria,We apologize for any inconvenience you experienced during your stay. The cleanliness of our rooms is of utmost importance to us, and we have taken note of your feedback. We encourage you to contact our management team to address your concerns directly.

Hello Rob, We apologize for any inconvenience you may have experienced during your stay. We encourage you to please reach out to our hotel directly so that we can address any concerns you may have. We value your feedback and strive to provide the best possible guest experience.

Hello Gaby,We are glad to know that you had a wonderful experience during your stay with us! Your five-star rating is greatly appreciated. Thank you so much, waiting to serve you again!

Hello Jorge,We're thrilled to hear that you had such a fantastic experience at our hotel! We're always striving to provide exceptional service and create memorable stays for our guests. If there's anything else we can do for you, please don't hesitate to reach out. We hope to welcome you back again soon for another wonderful stay!

Hello Gerardo, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience caused during your stay. We appreciate your compliments regarding the comfortable bed and your value for money assessment. We apologize for any issues you encountered and will certainly take your comments into consideration to improve our services. We hope to have the opportunity to welcome you back in the future.

Hello Loco, We apologize for any inconvenience caused during your stay. The safety and security of our guests is our top priority, and we have strict measures in place to ensure their well-being. We appreciate your feedback regarding the curtains and Netflix availability, and will address these concerns with our team to ensure a better experience for future guests.

Hello Peter, Thank you for bringing this matter to our attention. We apologize for any inconvenience you may have experienced during your stay. We take cleanliness and pest control very seriously, and we will address your concerns with our housekeeping team. We appreciate your feedback and strive to improve our services.

Dear Guest,We're thrilled to hear that you had an excellent experience during your stay with us! We truly appreciate your kind words and we're delighted that you rated us a perfect 10. We hope to have the pleasure of welcoming you back again in the future.

Hello Peter, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

Hello HECTOR,We're thrilled to hear that you had a wonderful stay with us! We strive to provide exceptional service and ensure that our guests have a memorable experience. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

Hello MANUEL,Thank you for bringing your thoughts to our attention. We appreciate your positive feedback regarding our staff. We continuously strive to maintain our property to the highest standards and will take your comments into consideration for future improvements.

Hello Giehzi, We appreciate you taking the time to provide a rating for your recent stay with us. We value our guests' feedback as it helps us improve our services. If there is anything specific you would like to share about your experience, we encourage you to contact our hotel directly. We would be more than willing to address any concerns or issues you may have had.

Hello Abigail,We appreciate your generous rating! We are thrilled to hear that you had a great experience during your stay. We strive to provide excellent service and amenities to all our guests. If you have any future plans to visit, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

Hello Liliana, Thank you for bringing this to our attention. We apologize for the inconvenience caused regarding the shuttle service. To clarify, our shuttle service is available on a first-come, first-served basis and may have limited availability at times. The information on our website is intended to provide guidelines but is subject to change based on various factors. We apologize for any miscommunication you experienced. We appreciate your feedback and will work on improving our communication regarding shuttle services.