“Need more explanation for guest arriving outside of reception hours, was suppose to get a email with check in instruction but did not come through, rang earlier in the day but no one advise to just contact the after hours team and they would assist”
“Need more explanation for guest arriving outside of reception hours, was suppose to get a email with check in instruction but did not come through, rang earlier in the day but no one advise to just contact the after hours team and they would assist”
gordon