Dear Tae Yu, Warm greetings. Thank you for choosing our hotel for your stay and positive feedback. We hope to have the opportunity to welcome you back for another comfortable and enjoyable stay in the near future. Sincerely, Dirk Bansemer General Manager

Dear valued guest, Thank you for choosing to stay at our hotel. Your positive review and great feedback's are making us excited and we are happy that your stay was pleasant. We are looking forward to welcome you again at our property. Sincerely, Hotel management team

Dear Nam Yeong, Thank you for your positive review. We are looking forward to welcome you with our latest service and products.

Dear, Thank you for taking the time to post a review. We are pleased to hear of your positive experience during your recent stay. It will be a pleasure for us to welcome you to the bustling city of Ulaanbaatar again in near future. Yours sincerely, Dirk Bansemer, General Manager

Dear, Thank you for choosing to stay with us & providing a feedback. It’s great to hear that we exceed your expectations. Kindly be informed that we are constantly enhancing our products to provide our guests with the latest facilities. We look forward to having you with us again very soon. Yours sincerely, Oliver Kuhn, General Manager

Dear, Thank you for taking the time to provide a feedback on your recent stay with us. We are pleased that you enjoyed our impeccable Service & Spa facilities. Please accept our sincere apologies for not exceeding your expectations on some aspects. Kindly be informed that we have renovated our public areas including our Breakfast restaurant in 2018 & expanded our buffet offerings. Thank you again for your valuable comment. These are of great importance to us and allow us to monitor and improve our service continuously. We would love the chance to welcome you again at Kempinski Hotel Khan Palace in near future. Yours sincerely, Oliver Kuhn, General Manager

Dear MINJUNG, Thank you for taking the time to write about your recent stay with us at Kempinski Ulaanbaatar. We were disappointed to learn of your poor experience as we place great importance on our guests and always strive to exceed expectations. This is not indicative of the level of service to which we strive, and we will certainly share your feedback with our team so we may continue to enhance our offerings and service delivery at the hotel. We sincerely appreciate your comments and look forward to welcoming you back at Kempinski Ulanbaatar in the near future. Yours sincerely, Oliver Kuhn

Dear Valued Guest, Thank you for your truly wonderful feedback of Kempinski Hotel Khan Palace. We are so happy to hear that you had such a wonderful experience in our hotel. Also we are thankful of your recommendation. We are truly pleased to hear how wonderful everything was specially our Sakura restaurant. We look forward to welcoming you back very soon. Yours in Hospitality, Bayraa

Dear youngmin, Thank you staying with us & providing your feedback. We look forward to welcoming you back again on your next visit to the Ulaanbaatar. Sincerely, Kempinski Ulaanbaatar Team

Dear, Thank you for the feedback. We look forward to welcoming you back in the near future. Yours in Hospitality, Kempinski Ulaanbaatar Team

Dear Seung Ki, Thank you for the feedback. We would love the chance to welcome you again at Kempinski Hotel Khan Palace in near future Yours in Hospitality, Kempinski Ulaanbaatar Team

Dear Isaac, Thank you for the feedback regarding your recent stay with us. It is wonderful to see that you've had a great experience with our friendly staff. Please accept my apologies for not exceeding your expectations with certain aspects. I am looking forward to welcoming your back to our property in the nearest future. Yours in Hospitality, Bayraa (Front Office Manager)

Dear Isaac, Thank you for taking the time to provide us with feedback following your stay with us at Kempinski Hotel Khan Palace . We are pleased to hear of your positive experience during your recent stay, and will be sure to share your feedback with our exceptional Concierge team. We look forward to welcoming you back in the near future. Sincerely, Kempinski Ulaanbaatar Team

Dear Valued Guest, Thank you very much for taking out valuable time to give us your feedback in regards to your stay with us. We were so happy to hear you had a good experience. It is our constant effort to make you feel home and I feel delighted that we were successful. We hope to welcome you back to Kempinski Hotel Khan Palace in near future. Yours in Hospitality, Kempinski Ulaanbaatar Team

Dear, Thank you for the feedback & recommending our location. We look forward to having you with us again very soon. Yours in Hospitality, Kempinski Ulaanbaatar Team

Dear Jungju, Thank you for choosing Kempinski Ulaanbaatar for your recent visit & providing a wonderful review. It was wonderful to read your comments and rest assured that we will share your feedback with rest of the team who take great pride in ensuring each guest has a memorable stay. We hope to have the opportunity to welcome you back again in the near future. Yours in Hospitality , Kempinski Ulaanbaatar Team

Dear Kenshin,Thank you for choosing Kempinski Hotel Ulaanbaatar. We are delighted to hear you had a wonderful experience at our hotel. We hope to see you again soon to enjoy our latest offerings including our new Sakura Restaurant menu.Thank you.Sincerely,Dirk Bansemer,General Manager

Dear Christian,Thank you for sharing your delightful experience at Kempinski Hotel Ulaanbaatar! We're thrilled to learn that you enjoyed our great service, fantastic breakfast, and the variety of amenities and restaurants we offer.It's wonderful to hear that our laundry service met your expectations and contributed to a seamless stay. We're especially pleased that your 8-day stay with us lacked nothing, and that we could make your time in Ulaanbaatar enjoyable.We appreciate your kind words and look forward to welcoming you back for another exceptional stay whenever your travels bring you to Mongolia.Sincerely,Dirk Bansemer,General Manager

Dear Erdogan,Thank you for taking the time to share your thoughts on your recent stay with us. We appreciate your positive feedback, as it helps us improve and provide the best possible experience for our guests.Hope to see you in near future.Sincerely,Dirk Bansemer,General Manager

Dear Joshua,Thank you for sharing your positive experience at Kempinski Hotel Ulaanbaatar. We greatly appreciate your kind words and thoughtful feedback.We are delighted to hear that you found value in our offering, especially in comparison to other five-star hotels in Ulaanbaatar. It's wonderful to know that you enjoyed our spacious, clean, and comfortable rooms, as well as the well-appointed bathroom. We're pleased that you found our breakfast offerings outstanding and that our front desk team was able to provide you with excellent service.Your recommendation is truly appreciated, and we look forward to welcoming you back for another enjoyable stay. If there's anything more we can do to enhance your future visits, please do not hesitate to let us know.Sincerely,Dirk Bansemer,General Manager

Dear Aiko,Thank you for taking the time to share your kind words and positive experience at Kempinski Hotel Ulaanbaatar. We're thrilled to hear that our staff provided exceptional service during your stay and were always there to assist you when needed.Your appreciation means a lot to us, and it's always our pleasure to ensure our guests have a memorable and comfortable stay. We'll be sure to pass on your appreciation to our dedicated team members. We look forward to welcoming you back for another outstanding stay.Sincerely,Dirk Bansemer,General Manager

Dear Otto,Thank you for choosing us and for your kind words! We're delighted to hear that you found our hotel to be a nice and comfortable place with helpful staff and all the amenities you needed. Your satisfaction is our priority, and we look forward to welcoming you back in the future.Sincerely,Dirk Bansemer,General Manager

Dear Otto,Thank you for sharing a GREAT review about Kempinski Hotel, Ulaanbaatar. We hope to see you soon for another Greatest stay with us.Sincerely,Dirk Bansemer,General Manager

Dear Tariq,We greatly appreciate your review and the time you took to provide feedback on your recent experience at the Kempinski Hotel Ulaanbaatar. Your comment regarding the need for room updates has been duly acknowledged, and we value your input in helping us enhance our guests' satisfaction. Your insights are invaluable to us, and we hope to have the opportunity to welcome you back in the future to showcase our improvements.Sincerely,Dirk Bansemer,General Manager

Dear Naoki, Warm greetings from Kempinski Hotel Khan Palace. Thank you for your kind review and we really appreciate it. We hope to welcome you back in the future for another memorable stay. Best regards, Dirk BansemerGeneral Manager

Dear Yaling,Thank you for staying with us & providing a "Lovely" feedback. Hope to see you again in near future.Sincerely,Dirk Bansemer,General Manager

Dear Benjamin,Thank you for sharing your feedback. We are delighted to know that you found our establishment modern and up to international standards. Our focus is on providing a comfortable experience for our guests, and we are glad that you enjoyed your stay. We hope to welcome you back for another comfortable stay in the future.Sincerely,Dirk Bansemer,General Manager

Dear,Thank you for staying with us providing a positive feed back. Hope to see you in near future.Sincerely,Dirk Bansemer,General Manager

Dear Susan, Greetings from Kempinski Hotel Khan Palace, thank you for visiting us and for sharing your lovely experience with us.Very delighted to read that we found your overall experience to be wonderful and that you rated your treatment as the best. I am pleased to read that above all, it was the service you received that was most remarkable and very grateful for highlighting the professional service extended by our team. Rest assured that I will personally share your highlights and kind words with the entire team as I am sure it will add further motivation to each and every one of us in our daily efforts to keep on delivering memorable and exceptional experiences.Thank you for your review and we are looking forward to welcoming you back again soon for another lovely experience in Ulaanbaatar.Sincerely yours,Dirk BansemerGeneral Manager

Dear,Thank you for staying with us providing a positive feed back. Hope to see you in near future.Sincerely,Dirk Bansemer,General Manager

Dear Yoshiyuki, Warmest greetings from Kempinski Hotel Khan Palace, thank you for visiting us and for sharing your lovely experience with us.Very delighted to read that we found your overall experience to be wonderful and that you rated your treatment as the best. I am pleased to read that above all, it was the service you received that was most remarkable and very grateful for highlighting the professional service extended by our team. Rest assured that I will personally share your highlights and kind words with the entire team as I am sure it will add further motivation to each and every one of us in our daily efforts to keep on delivering memorable and exceptional experiences.Thank you for your survey on behalf of the entire team, we look forward to welcoming you back again soon for another lovely experience in Ulaanbaatar.Sincerely yours,Dirk BansemerGeneral Manager

Dear Mr. Peter, Thank you very much for choosing Kempinski Hotel Khan Palace for your stay in Ulaanbaatar.On behalf of my team and I would like to sincerely apologise for the inconvenience that you experienced during your stay. On top of that, thank you very much for taking the time to inform us of our failure. While the lack of service which you have experienced was definitely not the standard. And your feedback is very important for our service quality and I already personally spoken to the respective head of department and all of the team members involved in order to ensure that this issue will not be repeated. Thank you for your review and on behalf of the entire team, we look forward to welcoming you back again soon for another better experience in Ulaanbaatar.With kind regards,Dirk BansemerGeneral Manager

Dear Mrs. Edwina, Warm greetings from Kempinski Hotel Khan Palace, thank you for visiting us and for sharing your lovely experience with us.We are very delighted to read that we found your overall experience to be wonderful and that you rated your treatment as the best. I am pleased to read that above all, it was the service you received that was most remarkable and very grateful for highlighting the professional service extended by our team. Rest assured that I will personally share your highlights and kind words with the entire team as I am sure it will add further motivation to each and every one of us in our daily efforts to keep on delivering memorable and exceptional experiences.Thank you for your review and on behalf of the entire team, we are looking forward to welcoming you back again soon for another lovely experience in Ulaanbaatar.Sincerely yours,Dirk BansemerGeneral Manager

Dear valued guest, Warmest greetings from Kempinski Hotel Khan Palace. Thank you very much for your review. Your review is well appreciated. We will do our best to improve our product and service. Sincerely yours,Dirk BansemerGeneral Manager

Dear Mr. Nakayama Taku, Warm greetings.Thank you so much for reviewing our hotel! We are glad that you are satisfied with our services and facilities. Looking forward to welcoming you back soon to renew this wonderful experience!Best regards,Dirk BansemerGeneral Manager

Dear valued guest,Warm greetings from Kempinski Hotel Khan Palace. Thank you for visiting us and for sharing your experience with us. Thank you for your review and we are looking forward to welcoming you back again soon for another wonderful experience in Ulaanbaatar.Best regards,Dirk BansemerGeneral Manager

Dear valued guest,Warm greetings from Kempinski Hotel Khan Palace. Thank you for visiting us again and for sharing your experience with us. Thank you for survey and we are looking forward to welcoming you back again soon for another wonderful experience in Ulaanbaatar.Best regards,Dirk BansemerGeneral Manager

Dear Mr. Makoto Nakamura, Warm greetings from Kempinski Hotel Khan Palace. Thank you for visiting us again and for sharing your experience with us. Thank you for survey and we are looking forward to welcoming you back again soon for another wonderful experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager

Dear Valued Guest, Warm greetings from Kempinski Hotel Khan Palace. Thank you for visiting us and for sharing your experience with us. We will do our best to work on consistency of amenities which happened due to custom and border issue. Thank you for survey and we are looking forward to welcoming you back again soon for another wonderful experience in Ulaanbaatar. Sincerely yours, Dirk Bansemer General Manager