Novotel Ulaanbaatar

Property class: 3.5

Choose dates to view prices

You can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar at Novotel Ulaanbaatar. For some rest and relaxation, visit the sauna or the steam room. At the 5 on-site restaurants, enjoy lunch, dinner, light fare, and Regional cuisine. Free in-room WiFi is available to all guests, along with a gym and a business center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a sofa, a desk with a lamp, a chair, a TV, and a window with a view.

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

A hotel room with a bed, bedside table, and a glass-enclosed shower area.

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(10 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Twin Room, Multiple Beds

A hotel room with a bed, desk, chair, and a large window with curtains.

Standard Twin Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

A hotel room with a large bed, bedside lamps, a nightstand, a vase of flowers, and a glass-enclosed shower area.

Superior Room, 1 King Bed with Sofa bed

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
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About the neighborhood

Located in Ulaanbaatar, Novotel Ulaanbaatar is in the city center. Terelj National Park and Government Palace Garden reflect the area's natural beauty and area attractions include Migjid Janraisig Sum and Mongolian Natural History Museum. Railway History Museum and Steppe Arena are also worth visiting. Visit our Ulaanbaatar travel guide
Map
Baga Toiruu 6, Th Khoroo, Ulaanbaatar, 14201

What's nearby

  • A grand entrance with a statue, large columns, and illuminated architecture.
    Sukhbaatar Square
    5 min walk - 0.4 km
  • A museum building with a large dinosaur mural and informational posters.
    Sükhbaatar Square
    9 min walk - 0.8 km
  • National University of Mongolia
    5 min walk - 0.4 km
  • Mongolian Natural History Museum
    9 min walk - 0.8 km
  • National Museum of Mongolia
    11 min walk - 1.0 km

Getting around

  • Ulaanbaatar Station
    21 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    66 min drive

Restaurants

  • Modern Nomads
    3 min walk
  • Food Exchange Ulaanbaatar
  • BBQ Chicken Restaurant
    6 min walk
  • Caffé Bene
    3 min walk
  • Pho House
    3 min walk

About this property

Novotel Ulaanbaatar

  • Hotel located in Downtown Ulaanbaatar
  • A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Novotel Ulaanbaatar. For some rest and relaxation, visit the sauna or the steam room. At the 5 on-site restaurants, enjoy lunch, dinner, light fare, and Regional cuisine. Free in-room WiFi is available to all guests, along with a gym and a business center.
  • You'll also enjoy perks such as:
    • An indoor pool along with sun loungers
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and coffee/tea in the lobby
    • Luggage storage, a 24-hour front desk, and an elevator
    • A ballroom, a front-desk safe, and 2 meeting rooms
  • Room features
  • All 192 rooms include comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with rainfall showers and tubs or showers
    • Flat-screen TVs with cable channels
    • Free infant beds, coffee/tea makers, and heating

Similar properties

A lobby with a central column, a coffee shop named 'Bitter House', and a glass entrance.
Chinggis Khaan Hotel
Downtown Ulaanbaatar
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
8.2 out of 10, Very good, 213 reviews
The price is ₩94,797
₩106,173 total
includes taxes & fees
Nov 1 - Nov 2
Chinggis Khaan Hotel
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Frequently asked questions

Does Novotel Ulaanbaatar have a pool?

Yes, this property has an indoor pool.

Is Novotel Ulaanbaatar pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Novotel Ulaanbaatar?

Check-in start time: noon; Check-in end time: 11:30 AM. A 30% fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Novotel Ulaanbaatar?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Does Novotel Ulaanbaatar provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70 per vehicle applies.

Where is Novotel Ulaanbaatar located?

Located in Downtown Ulaanbaatar, this hotel is within a 10-minute walk of Migjid Janraisig Sum, National University of Mongolia, and Dashchoilon Khiid. Sukhbaatar Square and Government Palace Garden are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Ulaanbaatar Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 76 out of 144 reviews
Rating 8 - Good. 45 out of 144 reviews
Rating 6 - Okay. 12 out of 144 reviews
Rating 4 - Poor. 6 out of 144 reviews
Rating 2 - Terrible. 5 out of 144 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was great: nice amenities and very clean. Gym facilities were clean with well-maintained equipment. Breakfast buffet had a good selection and was fresh. Staff was pleasant and helpful.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern rooms, well designed. Friendly staff, central location with shops and restaurants nearby.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent - though during tourist season a lot of the stuff kept running out quickly and it was hard to keep up demand for certain foods. The rooms were massive and had a great view overlooking the city and staff was extremely helpful and nice!
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Excellent customer service! Air-conditioning working! Very clean and bed very comfortable.
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Amenities
The staff was very responsive and patient as we struggled through language
Stayed 3 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This is a nice hotel. Comfortable facilities. Walkable from downtown, but not in the lively areas.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable,clean, and everything worked as expected. Staff were fabulous. Highly recommended.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good . Specially all the staff was very kind and helpful.
Stayed 5 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good amenities, wonderful shower with big towels. Buffet is very good: high quality, wide selection of dishes. Gym is clean and well apportioned.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places to stay in Ulaanbaatar. New and modern rooms and common areas. Walk me to many good restaurants.
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mongolia

A quick stop before an epic tour of Mongolia. Staff were extremely helpful and friendly!
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a nice stay, with very friendly and professional staff. Nicely designed modern rooms, and nice facilities. I just seem to have a hard time getting the room to be comfortably cool for sleeping at night. I'll most likely be back the next time I'm in Ulaanbaatar, as it is a very convenient location.
Stayed 5 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Decent hotel in UB

The hotel was generally good, the price included breakfast, which was also acceptably enough. The only small issue was with the water pressure, which was quite low on the 9th floor.
Stayed 3 nights in Jul 2024
Verified review

6/10 Okay

The room itself was fine and comfortable. However, I was disappointed with the breakfast arrangement. What was advertised as a buffet breakfast was changed to a plated meal delivered to the room, which did not meet expectations. Another issue was the very low water pressure in the shower, which made it inconvenient to use. On a positive note, the staff were very accommodating, polite, and helpful throughout the stay, which was appreciated.
Stayed 3 nights in Dec 2025
Verified review

6/10 Okay

Liked: Staff & service
Excellent staff, poor upkeep. First room i was assigned (junior suite), door card reader did not work. Engineer was called in to open the door with the master key, and i was told not to leave the room, or i would not be able to reenter. Promised to fix it next morning. Found 2 empty plastic bottles, not cleared from previous guest, and water not replenished. Ordered room service since i was trapped in the room, the young man who served me was very polite and helpful. Next evening after returning from my activities, card reader still not able to work. After some time they moved me to another suite (upgrade). Overall rooms are spacious and comfortable but dated.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with friendly staff
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night after long trip and just before starting a tour. Place was great, and we got the rest we needed.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and friendly staff
Stayed 3 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness
Easy walk from Sukhbaatar Square
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall good.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel , pleasant staff

Came with 22 athletes from Canada . Great experience
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

After a long trip round Mongolia, the hotel was a welcome retreat. The front desk staff were very helpful. The bed plus pillows were amazing. Great shower too. I was also able to get my laundry done quickly at a reasonable cost. I had a lovely dinner in the main restaurant attended to by a very pleasant and efficient waiter.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to the center
Stayed 3 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and. Lean room
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Is ok
Stayed 2 nights in Jul 2023