책상, 노트북 작업 공간, 암막 커튼, 다리미/다리미판

슬립 인 & 스위트 - 앤드류스 공군 기지, 워싱턴 지역 근처 여행 후기

2.5 out of 5

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 560개 이용 후기 중 173개" "
평점 8 - 좋아요. 560개 이용 후기 중 187개" "
평점 6 - 괜찮아요. 560개 이용 후기 중 90개" "
평점 4 - 별로예요. 560개 이용 후기 중 52개" "
평점 2 - 너무 별로예요. 560개 이용 후기 중 58개" "

7.6/10

청결 상태

8.2/10

직원 및 서비스

7.2/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not recommanding
The room rate should be down further and not qualified as suite level of hotel.

8/10 - 좋아요

Peter-John 님, St Anns

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We experienced above average tobacco smoke present in and around the hotel.
2024년 3월에 4박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 25일
Dear Peter-John,Thank you for your kind feedback. We apologize for any discomfort you experienced due to tobacco smoke during your stay. Ensuring a comfortable environment for all our guests is important to us, and we take your feedback seriously. We will investigate this matter and take appropriate measures to address it promptly. We hope to have the opportunity to provide you with a more enjoyable experience in the future.Sincerely, Hotel Manager

8/10 - 좋아요

Cierra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 6일
Dear Cierra,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

4/10 - 별로예요

Candace

출장 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태, 직원 및 서비스
I didn’t have any towels in my room and when I tried to call the front desk the line was busy. The tub was rusted pretty bad and the fan in my bathroom would not turn off.
2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 2월 20일
Dear Candace,We apologize for the inconvenience you experienced during your stay. It's disheartening to hear about the lack of towels, the busy phone line, the rust in the tub, and the issue with the bathroom fan. This falls short of our service standards, and we appreciate you bringing it to our attention. Please be assured that we will address these issues promptly to ensure a more comfortable and enjoyable stay for our guests in the future.Sincerely, Hotel Manager

10/10 - 훌륭해요

Andrew

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Andrew,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

8/10 - 좋아요

Andrew

2024년 2월에 1박 숙박함
답변 제공: Hotel Manager 님, 2024년 3월 21일
Dear Andrew,Thank you so much for your amazing four-star rating! We are thrilled to hear that you had an exceptional experience at our hotel. We pride ourselves on providing top-notch service and amenities to our guests. Your satisfaction is our priority, and we are grateful for your recognition. We look forward to welcoming you back in the future for another outstanding stay. Sincerely, Hotel Manager

10/10 - 훌륭해요

India

아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2024년 1월 12일
Dear Guest,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

8/10 - 좋아요

James

Review
It was ok. Would have liked room cled daily
2023년 12월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 27일
Dear James,Thank you for your feedback. We appreciate your input, and we apologize for any inconvenience regarding the cleaning schedule. Guest comfort is important to us, and we'll review our procedures to ensure a more satisfying experience in the future. We hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely, Hotel Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 18일
Dear Guest,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Joseph

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not worth it
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 16일
Dear Joseph,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Jose

2023년 12월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 12일
Dear Jose,Thanks for the stay but sad to see the single rating. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

10/10 - 훌륭해요

Esteban

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
답변 제공: Hotel Manager. 님, 2024년 2월 9일
Dear Esteban,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the five stars. Your input helps with our continuing efforts to provide excellent service and a great stay. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager

10/10 - 훌륭해요

kinyata

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice staff, Quite and safe area.
2023년 12월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear kinyata,Thank you for your great feedback. We're delighted to hear that you had a positive experience with our nice staff and found the area to be quiet and safe. Providing a comfortable and secure environment for our guests is a top priority. We appreciate your feedback and look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 - 훌륭해요

India

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great job
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear India,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values prioritize customer satisfaction, and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again.Sincerely, Hotel Manager

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스
.
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear Lisa,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

8/10 - 좋아요

Nicole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Courteous staff
2023년 12월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 12월 6일
Dear Nicole,Thank you for recognizing our courteous staff! We take pride in providing excellent service, and it's always gratifying to hear positive feedback. We appreciate your support and look forward to welcoming you again in the future!Sincerely, Hotel Manager

2/10 - 너무 별로예요

Myia

2023년 11월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 12월 15일
Dear Myia,We apologize for the fact that your stay with us didn't meet your expectations. If there's anything in particular that you'd like to share with us or if you have any suggestions on how we can improve, please don't hesitate to let us know. Thank you for choosing to stay with us, and we're looking forward to the chance to have you as our guest again.Sincerely, Hotel Manager

10/10 - 훌륭해요

Olusola

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff are professional. Check-in was smooth.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 20일
Dear Olusola,Thank you for your positive feedback! We're delighted to hear that you found our staff to be professional and that your check-in experience was smooth. Providing excellent service is our top priority, and we're glad we could meet your expectations. We appreciate your time and hope you have a wonderful time with us!Sincerely, Hotel Manager

10/10 - 훌륭해요

william

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cleanest place I've stayed in over the past few years
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 19일
Dear Guest,We appreciate your glowing feedback! It's truly rewarding to hear that our hotel stands out as the cleanest place you've stayed in over the past few years. Maintaining a high standard of cleanliness is a top priority for us, and we're delighted to have met your expectations. If there's anything specific that contributed to your positive experience or if you have any suggestions for further improvement. We look forward to providing you with another excellent stay in the future.Sincerely,Hotel Manager

8/10 - 좋아요

Iris

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 15일
Dear Iris,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. Hope you will visit us again soon. Sincerely, Hotel Manager

8/10 - 좋아요

Darrell

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Mr J
Employees were friendly, room was clean, bed & pillows were comfortable. Over all the hotel could use a bit of TLC tho
2023년 11월에 5박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 15일
Dear Darrell,It is nice to note that you liked the stay and services at our hotel during your recent visit. I am delighted that you liked the hospitality and appreciated the staff. Glad to see your positive overall observations which shall motivate us to serve our guests even better. We look forward to welcoming you again soon.Sincerely, Hotel Manager

10/10 - 훌륭해요

Myrna

2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 28일
Dear Myrna,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again. Sincerely, Hotel Manager

6/10 - 괜찮아요

Harry

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Had to get our room switched after multiple trips to the front desk for new keys because the lock was malfunctioning. The room was nice after the key issues
2023년 11월에 2박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 6일
Dear Harry,Thank you for your kind feedback. We apologize for the inconvenience you experienced with the lock on your room, and we appreciate your patience in dealing with multiple trips to the front desk for new keys. It's good to hear that once the issue was resolved, you found the room to be nice. We understand that such unexpected issues can be frustrating, and we'll certainly look into the lock malfunction to prevent similar occurrences in the future. We hope your overall experience with us was a pleasant one. We look forward to the opportunity to serve you again.Sincerely,Hotel Manager.

8/10 - 좋아요

Carla

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is clean and the staff is very friendly! However, the property is outdated and my room had a stale smell to it. Other than that I was very happy with my stay.
2023년 11월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 11월 6일
Dear Carla,Thank you for your kind feedback. We're grateful for your kind words regarding the cleanliness of our property and the friendliness of our staff. Your feedback is important to us, and we take your comments about the property being outdated and the room having a stale smell seriously. we'll use your feedback to work on improvements. We're delighted to hear that, despite these issues, you were still happy with your stay. We appreciate your understanding and hope to have the opportunity to welcome you back in the future with a fresher and more updated atmosphere.Sincerely,Hotel Manager.

4/10 - 별로예요

Deborah

2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 11월 18일
Dear Deborah,Thanks for your feedback and 2 rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again.Sincerely, Hotel Manager

10/10 - 훌륭해요

ShaMona

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I love this place the manager was very understanding and friendly, very helpful when my mother and I stayed. Which we are planning to come back again very soon. Thank you
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 10월 28일
Dear Guest, Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

10/10 - 훌륭해요

Twanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
2023년 10월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 26일
Dear Twanna,Thank you for your great review! I'm so glad you had a wonderful experience with us. We certainly try our best to offer the best and most comfortable stay possible. We look forward to hosting you again for another peaceful stay very soon! Sincerely, Hotel Manager

10/10 - 훌륭해요

Marcus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Relaxing
2023년 10월에 3박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 17일
Dear Marcus,Thank you for your great feedback. It's great to hear that your stay was relaxing! Creating a comfortable and peaceful environment for our guests is one of our top priorities. We hope you had a restful and enjoyable time during your visit, and we look forward to providing you with more relaxation on your future stays. Sincerely,Hotel Manager

6/10 - 괜찮아요

Yanira

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 16일
Dear Yanira,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

8/10 - 좋아요

TONYA

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The breakfast was nasty and almost inedible. The ironing board was broken.
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 30일
Dear Guest,We're sorry to hear about your disappointing breakfast experience, and we apologize for the inconvenience caused by the broken ironing board. Your feedback is valuable, and we will work to improve the breakfast quality and address the maintenance issue promptly.Sincerely,Hotel Manager

10/10 - 훌륭해요

Cynthia

2023년 9월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 10월 16일
Dear Cynthia,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
Very nice staff. The building is older and could use some TLC
2023년 9월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 27일
Dear Guest,Thank you for your feedback. We're pleased to hear that you found our staff very nice. We also appreciate your comments about the condition of the building. Your input is valuable, and we will consider it as we plan for future improvements. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Sincerely,Hotel Manager

4/10 - 별로예요

Chiantita

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was infested with flies and gnats, front desk gave me a can of Lysol to spray and it didn’t help at all. I had to buy fly spray with only out a bandaid on the problem because I didn’t know where the infestation was coming from. Tub had mold and rust
2023년 9월에 4박 숙박함
답변 제공: Hotel Manager. 님, 2023년 9월 18일
Dear Chiantita,We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you.Sincerely,Hotel Manager

2/10 - 너무 별로예요

Christophe

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 4일
Dear Christophe,Thank you for taking the time to review our hotel. We are disappointed to see that your experience with us was not up to par and that you rated us 2 stars. We take all feedback, constructive or not, seriously as it helps us improve our services. We would appreciate it if you could provide us with some specific details on what went wrong during your stay. This will allow us to investigate the issues and work towards a solution. We hope that you will give us another chance to exceed your expectations in the future.Sincerely,Hotel Manager

10/10 - 훌륭해요

Cynthia

2023년 8월에 3박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 25일
Dear Cynthia,Thank you so much for taking the time to provide us with a 5-star rating! We are thrilled to hear that you had an excellent experience with us and that we exceeded your expectations. We are dedicated to providing our guests with exceptional service, comfortable accommodations, and a memorable stay, and we are thrilled to know that we were able to deliver on all fronts during your stay. Thank you for choosing our hotel, and we look forward to welcoming you back for another 5-star experience soon!Sincerely,Hotel Manager

6/10 - 괜찮아요

Shannon

별로예요: 직원 및 서비스
2023년 8월에 1박 숙박함
답변 제공: Hotel Manager. 님, 2023년 8월 28일
Dear Shannon,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

6/10 - 괜찮아요

ARMANDO

가족 여행
좋아요: 객실의 편안함
별로예요: 청결 상태
2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 22일
Dear Guest,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager

8/10 - 좋아요

Pierre

2023년 8월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 20일
Dear Pierre,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We hope to have the chance to serve you again on your next visit.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Cynthia

2023년 8월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 9월 4일
Dear Cynthia,Thanks for letting us know how satisfied you are with our services and amenities of our hotel. It is very heartening to hear your perspective of our hotel and we feel proud that you have acknowledged our efforts to provide a nice experience. I can't tell you how much we appreciate your five star review, and eagerly await to serve you again!Sincerely,Hotel Manager

10/10 - 훌륭해요

Juan Ángel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
G
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 11일
Hello Juan,A hearty thanks for your stay and the five star rating. We feel blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.Sincerely,Hotel Manager

4/10 - 별로예요

Cynthia

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 11일
Hello Cynthia,Thanks for the stay but sad to see the two stars. My apologies for all the inconveniences. Please share us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us.Please revert.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Arletha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Work was going on Only one elevator
2023년 7월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 8월 11일
Hello Arletha,Thanks for your stay at our property. Appreciate your feedback and telling us what you liked and also the areas where we need to improve. We will further improve the amenities and hospitality based on your observations. Hope to welcome you again soon.Sincerely,Hotel Manager.

10/10 - 훌륭해요

Erwin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: tyise 님, 2023년 7월 26일
Thank you for your feedback. on expedia.com we appreciate your stay.

4/10 - 별로예요

Audrey and Alvin 님, Richmond

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The curtains in room had blood stains. The carpet was nasty. I didn’t have towels so had to go and get some. The hallway smelt like weed. People hanging out in parking lot.
2023년 7월에 2박 숙박함
답변 제공: tyise 님, 2023년 7월 19일
Thank you for your feedback. we appreciate your stay. we apologize for the inconvenience of the hotel if you are living in the area and you will come back to visit we will give you a discount on your stay.

6/10 - 괜찮아요

JoAnne

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Creepy feel to this place
There was a bottle of pee in the parking lot, a drigged up woman in the lobby, an odor of pot on the first floor, snot stuck to the bedsheet, cracked and rusty shower and sink, noisy air conditioner, and the breakfast buffet relied on an automatic coffee machine rather than freshly brewed coffee. The room was clean, but we barely got any sleep because the noisy air conditioner was unable to keep the room cool. Altogether an unpleasant stay.
2023년 7월에 1박 숙박함
답변 제공: General Manager​ 님, 2023년 7월 18일
Dear JoAnne,We sincerely apologize for the unpleasant experience you had during your stay. This is not the level of service we strive to provide. We take your feedback seriously and will address these issues immediately. Your comfort and satisfaction are our top priorities, and we hope you will consider giving us another chance in the future to make things right.Sincerely, General Manager

6/10 - 괜찮아요

Vine

좋아요: 청결 상태
I was going to leave the establishment because there was not internet to check me in when I arrived. It was a basis roof over my head But not the worst I have stayed in.
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 12일
Dear Vine,Thank you for staying with us and sharing your feedback. We apologize for any inconvenience you experienced during your check-in process. We understand the importance of reliable internet access for our guests and will take steps to improve our service. We are glad to hear that you found our accommodations to be satisfactory overall and hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

2/10 - 너무 별로예요

Michael

아이를 동반한 가족 여행
No Electricity
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 10일
Dear Guest,Thank you for sharing your feedback about the lack of electricity during your stay. We apologize for the inconvenience caused by this unexpected issue. We understand the impact it can have on your experience, and we apologize for any frustration it may have caused. We recommend reaching out to the hotel management or customer support to report the issue and seek further assistance. Your feedback is valuable to us, and we appreciate the opportunity to address and improve upon these issues.Sincerely,Hotel Manager

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
room needed some repairs
2023년 7월에 2박 숙박함
답변 제공: Hotel Manager 님, 2023년 7월 10일
Dear Guest,Thank you for sharing your feedback. We apologize for any maintenance issues you encountered during your stay. Your comfort and satisfaction are important to us, and we appreciate you bringing these matters to our attention. We will address the need for repairs with the appropriate management to ensure improvements are made. If there's anything else you would like to discuss or if there's any way we can assist you further, please let us know. We appreciate your feedback and the opportunity to improve our services.Sincerely,Hotel Manager

6/10 - 괜찮아요

carol

좋아요: 직원 및 서비스
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 29일
Dear carol,Thank you so much for sharing your recent stay with us. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

2/10 - 너무 별로예요

Vernon

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Hotel Manager 님, 2023년 6월 29일
Dear Vernon,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focused to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager