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퀄리티 인 - 식스플랙스 디스커버리 킹덤 근처 - 나파 밸리 여행 후기

2.5 out of 5

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 1006개 이용 후기 중 295개" "
평점 8 - 좋아요. 1006개 이용 후기 중 301개" "
평점 6 - 괜찮아요. 1006개 이용 후기 중 170개" "
평점 4 - 별로예요. 1006개 이용 후기 중 113개" "
평점 2 - 너무 별로예요. 1006개 이용 후기 중 127개" "

7.4/10

청결 상태

7.4/10

직원 및 서비스

6.8/10

편의 시설/서비스

7.2/10

숙박 시설 상태 및 시설

7.2/10

친환경

이용 후기

10/10 - 훌륭해요

Sony

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

2/10 - 너무 별로예요

HYUNGSUK

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
직원의 최악의 불친절한 태도
2019년 8월에 3박 숙박함

2/10 - 너무 별로예요

Dean

별로예요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 25일
Hello Dean,We are sorry to hear that your experience did not meet your expectations. Please feel free to reach out to us directly to further discuss any issues you encountered during your stay. Your feedback is valuable in helping us improve our services for future guests.

8/10 - 좋아요

Rick

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was great
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Rick,We are delighted to hear that you found our staff to be exceptional during your stay. Our team takes pride in providing top-notch service to our guests. Your kind words will be shared with the staff as encouragement to continue delivering excellent hospitality. Thank you for taking the time to share your positive experience with us.

10/10 - 훌륭해요

Carlos

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hreat
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Carlos,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was great, and we hope to have the pleasure of hosting you again soo

8/10 - 좋아요

Filimon

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
What I didn’t like was that the cleaning is every 3 day. I don’t think that’s right. I had to take out my own trash,I had to go look for the laundry room to get clean towels and get toilet paper. I went on vacation not to clean. Next time I go to Vallejo I would have to think about staying at your hotel. But that’s the only thing wrong about your hotel everything else is a 10
2024년 5월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Filimon,We appreciate your feedback regarding your recent stay. We understand your concerns about our housekeeping schedule and apologize for any inconvenience caused. We strive to improve our services for future guests' satisfaction. Thank you for acknowledging the positive aspects of your stay.

6/10 - 괜찮아요

JOSE

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello JOSE, We appreciate you choosing to stay at our hotel. Should you have any feedback to share from your recent stay, please don't hesitate to contact us so we can address any concerns. Hope to welcome you back soon for an improved experience.

8/10 - 좋아요

sergio 님, Carlsbad

좋아요: 청결 상태, 직원 및 서비스
Staff was nice
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello sergio,We are pleased to hear that our staff met your expectations during your stay. Our team takes pride in providing excellent service to all our guests. Your feedback is valued, and we look forward to welcoming you back for another pleasant experience.

6/10 - 괜찮아요

Dan

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
OK price point for the area near Napa, CA. The "breakfast included" description is a bit misleading based on photos on website and links. There were no fruits, no juice, no sausage, no granola bars. Essentially a stripped down breakfast with coffee, waffles and cereal. Hallways had a chemical-like odor. Front desk staff was excellent though.
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Dan, We appreciate your feedback and are glad to hear you found our location convenient. We apologize for any confusion regarding the breakfast offerings and will review our website details for accuracy. Your comments on the hallway odor will be shared with our housekeeping team. It's wonderful to know you had a positive interaction with our front desk staff. Your input helps us enhance our guest experience.

8/10 - 좋아요

Salvador

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Loved it
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Salvador,We are thrilled to hear that you enjoyed your stay at our hotel. Your positive feedback is greatly appreciated, and we hope to welcome you back in the future for another excellent experience.

10/10 - 훌륭해요

irma

가족 여행
Everything was good
2024년 4월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello irma,We are delighted to hear that you enjoyed your stay with us! If you have any further feedback or suggestions, please do not hesitate to contact us. Your satisfaction is our priority.

10/10 - 훌륭해요

Daniel

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The beds were really comfy and the room was quiet
2024년 4월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Daniel,We are delighted to hear that you found the beds comfortable and enjoyed a peaceful stay in our quiet rooms. Your feedback is appreciated, and we hope to welcome you back for another restful experience soon.

10/10 - 훌륭해요

Jet

2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Jet,We are overjoyed to hear that you had a wonderful stay with us. Should you have any feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

2/10 - 너무 별로예요

Cassidy

단체 여행, 연인과의 여행, 아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스
It was one of the most terrible experiences I’ve ever had. They asked for $200 security deposit after the room is already paid for which is very odd. The room was filthy. There was dirt all over our bathtub in bathroom. The service was awful. The woman that worked. The front desk was extremely rude. There was a hotel party in the hallway that was so loud from 2 AM to 4:30 AM. We called and asked the front desk to help us with the noise and maybe come down not one person helped us. I called the cops. We were so uncomfortable in our room all night and sleep. we were there for a swim competition with our girls so we had to compete the next day however we didn’t get any sleep from all the noise from the party and going on in the hallways. Inconvenient because it’s right across the street from And amusement park gets Lots of business, but no one should go here. I will never ever go there or step foot in that place. That’s a horrible. My experience was I was Expedia. I would help this hotel servicing.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Cassidy, Thank you for sharing your feedback with us. We regret to hear about the challenges you encountered during your stay. We take all guest concerns seriously and will address them with our team for improvement. We apologize for any inconvenience caused and appreciate your understanding.

10/10 - 훌륭해요

Amanda 님, Dayton

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really enjoyed our stay. Staff was kind and amazing. Pool was great set up and the continental breakfast was great! The rooms were very clean.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Amanda,We are thrilled to hear that you had a pleasant stay with us! Our team takes pride in providing excellent service, and it's lovely to hear that you enjoyed the pool and breakfast facilities. Maintaining cleanliness is a top priority for us. We appreciate your feedback and look forward to welcoming you back in the future.

8/10 - 좋아요

David

All good
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello David,We are delighted to hear that your stay was enjoyable. Your feedback is greatly appreciated, and we hope to welcome you back soon for another wonderful experience at our hotel.

10/10 - 훌륭해요

Douglas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was nice place to stay
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Douglas,We are delighted to hear that you enjoyed your stay with us. We appreciate your positive feedback and hope to welcome you back in the future.

10/10 - 훌륭해요

Ana phelia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean.
2024년 1월에 5박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Ana phelia,We appreciate your feedback on the cleanliness of the hotel. Our housekeeping team works diligently to ensure all guests have a comfortable stay. Thank you for taking the time to share your experience with us.

2/10 - 너무 별로예요

Joanna

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was awful. Loud, rooms were not noise proof, shower curtain torn. Smell musty and felt unclean.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Joanna, We're sorry to hear about your experience and appreciate your feedback. We always strive to provide a comfortable stay for our guests. Your comments will be shared with the management for further review and improvement. Thank you for bringing this to our attention.

8/10 - 좋아요

Amparo

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Amparo, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 - 좋아요

Sierra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and stay! Front desk lady was very nice and helpful. Rooms are cleaned! The hallways are a little crusty looking but that’s not a big deal, not like we’re staying in the hall. But overall a great stay and will be staying here again for our next trip!
답변 제공: Manager 님, 2024년 5월 23일
Hello Sierra,We are delighted to hear you had a pleasant stay and that our front desk team left a positive impression. Thank you for acknowledging the cleanliness of our rooms. We appreciate your feedback on the hallways and will share it with our team for future improvements. Looking forward to welcoming you back on your next trip!

6/10 - 괜찮아요

Andrew W

Breakfast was limited
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Andrew W, We appreciate your feedback regarding the breakfast options available during your stay. Our team constantly reviews and updates our offerings to better cater to our guests' tastes and needs. Your comments will be shared with the relevant departments for further assessment and improvement. Thank you for sharing your thoughts with us.

2/10 - 너무 별로예요

Claudia

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Claudia, We apologize for any inconvenience during your stay. Please feel free to contact us directly to address any issues you encountered. We value your feedback and strive to provide all guests with a pleasant experience.

4/10 - 별로예요

Cathy

단체 여행, 연인과의 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스
Our first room given was nice. BUT the floor was LEAKING WATER! Some of our stuff on the ground got wet. They gave us whatever room was left. They call it an upgrade from a single bed to a double bed but I guess I should be grateful.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Cathy, We're sorry to hear about the inconvenience you experienced during your stay. Your feedback is essential for us to improve. Please know that your comments have been forwarded to the relevant team for their review. Thank you for sharing your thoughts with us.

8/10 - 좋아요

Leroy

2024년 3월에 7박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Leroy, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

6/10 - 괜찮아요

kelly

좋아요: 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello kelly, We appreciate you choosing to stay with us. Should you have any feedback to share about your recent experience, please don't hesitate to reach out to us. We hope to welcome you back in the future for an even better stay.

8/10 - 좋아요

Tonya

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Smelled bad … breakfast horrible
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Tonya, We regret to hear about your experience. Your feedback is valuable and will be shared with the team. Comments like yours help us improve our services for future guests. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Candice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The breakfast was delicious, my daughter loved making her own waffles. They are very clean and quiet. Friendly service too.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Candice,We are pumped to hear that you enjoyed the delicious breakfast and the waffle-making experience with your daughter. Our team is dedicated to providing a clean, quiet atmosphere along with friendly service for all our guests. Thank you for sharing your positive experience with us.

6/10 - 괜찮아요

Karine

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Karine, We are thrilled to hear that you chose to stay with us. Looking forward to welcoming you back soon for an even better experience!

8/10 - 좋아요

Rigoberto

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Buena
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Rigoberto,We appreciate you taking the time to share your feedback with us. Guest satisfaction is important to us, and we will share your comments with our team for further review and improvements. Thank you for staying with us, and we hope to welcome you back in the future.

8/10 - 좋아요

Amparo

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Amparo, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 - 훌륭해요

Marlene 님, ALBUQUERQUE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reception was very helpful in updating my reser
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Marlene,vation and resolving a minor issue with my room. However, the noise from neighboring guests was quite disruptive at night. I recommend improving soundproofing in the rooms to enhance guest experience. Thank you for your attention to this matter.

8/10 - 좋아요

Ángel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was charged twice for a deposit, when I asked employee at front desk they didn’t know so I didn’t have a proper answer a day later saw on my bank statement that I was charged not 2 but 3 times. Area is very unsafe due to a robbery. Not recommend this place at all..
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 22일
Hello Ángel,We are sorry to hear about your experience with the charges and safety concerns during your stay. We take feedback seriously and will address these issues internally for improvement. Your feedback is valuable to us for enhancing our guests' experiences in the future.

6/10 - 괜찮아요

Nancy 님, Chico

It was fine for one night!
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Nancy, We appreciate you choosing our hotel for your stay. Should you decide to visit us again, please feel free to reach out to our team with any feedback to help enhance your experience. Thank you for sharing your thoughts with us.

2/10 - 너무 별로예요

Alyse

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
worst hotel service ever
this is literally the worst hotel experience I’ve ever had while being a pest at this property. My car gives a sticker on it to be towed away even though I pay for every day my room does not get cleaned every day and afterwards, I cannot stay here because the room is trash due to them lack of cleaning it and the built-up from that and when I asked to speak to a manager or the owner they threatened to call the police on me. The worst experience I’ve ever had cars are constantly getting broken into over here. The breakfast is horrible. Literally only two options.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Alyse, We are sorry to hear about your experience. Your feedback is valuable to us and will be shared with the appropriate teams for review. It's unfortunate to hear about the challenges you faced, and we take your comments seriously. Should you wish to discuss this further, please feel free to reach out to the management team directly. Thank you for sharing your concerns with us.

2/10 - 너무 별로예요

Woo Won

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Not clean the room, Heater won’t working in the cold night and not allowed to change the room.
2024년 2월에 3박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Woo Won, We appreciate your feedback and regret to hear about your experience. Your comments will be shared with our team for review and improvement purposes. Should you have any further concerns, please reach out to our management team directly for assistance.

10/10 - 훌륭해요

Manuel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Manuel,We are stoked to hear that you had an excellent experience during your stay with us! We look forward to welcoming you back again soon for another fantastic stay.

10/10 - 훌륭해요

martha

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great customer service checked in at 9pm, and he was patient and fast checking me in.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello martha,We appreciate your kind words about our efficient check-in process and excellent customer service. Our team strives to ensure a seamless experience for all our guests, and we're thrilled to hear that you had a positive encounter. Your feedback is valuable to us as we continuously work to enhance our guests' stay with us.

10/10 - 훌륭해요

Patricia

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Patricia,We are very happy to hear that you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.

10/10 - 훌륭해요

Patricia

2024년 2월에 1박 숙박함

8/10 - 좋아요

Lance

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Lance, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 1박 숙박함

8/10 - 좋아요

SCOTT 님, PITTSBURG

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Objectively, this place is about 7.5 out of 10 --------------------------------------- For the price it's a 9.5 out of 10 ! --- Full disclosure, I have stayed here 4 or 5 times since September. ------------------------------------- >>> Things I liked >>> Off season, mid-week was $90 all in. Good location, near Six Flags. Even Off season, lots of convenient places to eat within a mile or less. I hate shopping but lots of shopping across the road. -- Close to Hwy 80 with good on / off ramps -- Decent pool with a large deck, Pretty Good breakfast is included, Rooms have a mini fridge & small microwave. Rooms facing the pool are super quite and no road noise. -- I liked that the toilet and tub/shower are separate from the sink and mirror -- 2 queen beds had 4 pillows each !! - towel bar had 4 bath towels - TV was good size, wall mounted with good picture: HOWEVER, very limited channel selection options on the TV. - small writing desk with lamp. >>> Things I didn't like >>> Room needs more light, No ceiling light except at entry, otherwise its two small lamps. - Room is pretty spartan with newer but cheap looking desk, drawers, desk and sink counter - The bed is firm. Not rock hard but still, pretty firm. I'm a big guy, 270 lbs, and a side sleeper so my shoulders got sore and I had to roll back and forth a couple times. -- Biggest gripe - I commute to work from here. Having breakfast start at 7 am is way too late to open. Also coffee should be ready by 6:00 am not 7:00am
2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Andromeda 님, Portland

좋아요: 청결 상태, 직원 및 서비스
It's not bad, but you do get what you pay for. Front desk staff was excellent. Gave me a choice of floors to be on. Room is musty and dated but clean. I would stay here again to save money over a nicer place. It was certainly convenient.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Ismael

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Ismael,We are grateful to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future for another wonderful experience.

8/10 - 좋아요

Cassanova

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

James

출장 여행
Room had ant problems . Checkout time was 11 and my room key was inactive around 10:15 Was not happy about that
2024년 2월에 1박 숙박함

8/10 - 좋아요

Thomas

2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 23일
Hello Thomas, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

10/10 - 훌륭해요

Patricia

2024년 1월에 1박 숙박함

4/10 - 별로예요

Witlet

출장 여행
별로예요: 청결 상태, 편의 시설/서비스
You must pay a 200 dollar deposit for checking in even for 1 night. Not recommended.
2024년 1월에 1박 숙박함