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Crystall Hotel

Unwind on the rooftop or recharge in style at this urban oasis. Let your senses come alive amidst artfully designed spaces.

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Crystall Hotel, located near Van Great Mosque and Van Museum, offers a serene retreat with a rooftop terrace and dry cleaning/laundry services. Relax at the spa or take in the city views from one of two bars while enjoying free WiFi and breakfast buffet.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Basic Suite

Basic Suite | Egyptian cotton sheets, premium bedding, down comforters, minibar

Basic Suite

  • Garden view
  • 2 bedrooms
  • Sleeps 6
  • 3 Double Beds
  • Free WiFi

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi

View all photos for Standard Room

Standard Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Standard Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Basic Double Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Basic Double Room

  • Park view
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds | Egyptian cotton sheets, premium bedding, down comforters, minibar

Comfort Room, Multiple Beds

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds
  • Free WiFi
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About the neighborhood

Located in İpekyolu, a neighborhood in Van, Crystall Hotel is in a shopping district and near a boardwalk/promenade. Van State Theater and Van Museum are cultural highlights, while Fortress of Van is a notable landmark. Van Great Mosque and Seven Churches are two other places to visit that come recommended. Visit our Van travel guide
Map
Serefiye Mah Milli Egemenlik Cad, Ordu Cikmaz Sok No 9, Van, Ipekyolu

What's nearby

  • Van Great Mosque
    2 min walk - 0.2 km
  • Cheese Shops Bazaar
    5 min walk - 0.4 km
  • Van Museum
    5 min walk - 0.4 km
  • Van State Theater
    5 min walk - 0.5 km
  • Van AVM
    14 min walk - 1.2 km

Getting around

  • Van Iskele Station
    39 min drive
  • Van (VAN-Ferit Melen)
    19 min drive

Restaurants

  • Abe Şırdan
    3 min walk
  • Hanoğlu Et Mangal
    3 min walk
  • Fin Tent House
    4 min walk
  • Kafija Cafe House
    4 min walk
  • GÜLLÜ KAHVALTI SARAYI
    4 min walk

About this property

Crystall Hotel

  • Luxury hotel near Van State Theater
  • Located close to Van Great Mosque and Van Museum, Crystall Hotel provides a free breakfast buffet, 2 bars, and a full-service spa. For some rest and relaxation, visit the sauna or the Turkish bath/hammam. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a restaurant.
  • You'll also enjoy perks such as:
    • Free self parking and valet parking
    • Luggage storage, a water dispenser, and an elevator
    • Local meal delivery service and a 24-hour front desk
  • Room features
  • All guestrooms at Crystall Hotel offer comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
    • Rainfall showers, free toiletries, and hair dryers
    • LCD TVs with satellite channels
    • Wardrobes/closets, mini fridges, and blenders

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • 2 bars/lounges
  • A restaurant

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • In a national park

Full-service spa

  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Blender
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Ice maker
  • Meal delivery service
  • Mini-fridge
  • Minibar
  • Paper towels
  • Spices
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during February and October.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TRY 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: TRY 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number 27019

We should mention

Clothing is optional at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Is Crystall Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Crystall Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Crystall Hotel?

Check-out is at 11 AM.

Where is Crystall Hotel located?

Located in İpekyolu, this luxury hotel is within a 10-minute walk of Van State Theater, Van Great Mosque, and Van Museum. Fortress of Van and Seven Churches are also within 9 mi (15 km).

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Reviews

Crystall Hotel Reviews

8.2

Very Good

7.6

Cleanliness

7.6

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 25 reviews
Rating 8 - Good. 6 out of 25 reviews
Rating 6 - Okay. 4 out of 25 reviews
Rating 4 - Poor. 2 out of 25 reviews
Rating 2 - Terrible. 1 out of 25 reviews

Reviews

Verified

8/10 Good

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is a good hotel in prime location with reasonable price. Staff are very kind specially Ercan was very nice and helpful.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Hedieh

Liked: Staff & service, property conditions & facilities, room comfort
Good staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so kind. They immediately offered tea while we were in the lobby. They offered help and assistance with everything. Checkin was fast. They upgraded our room. Breakfast on the top floor was great. Air conditioner worked well. Only downside was it was buried deep in the shopping district so it was inconvenient driving to and from the hotel in the congested streets. Big bonus: They had a private parking lot right in front of the hotel.
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

Mahtab

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The place was dirty. Everything was dirty; bed, toilet, sofa… There was no toilet paper when I first came in. The didn’t wash the toilet after the previous guest and the flush didn’t work properly. The place was also noisy, I couldn’t sleep at night due to the noise from outside (the park was across the hotel). The breakfast was completely normal. The young man in the staff section was the only strong point of this hotel. He was helpful and friendly.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Sunny

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was terrible, spicy and poor quality and not even enough food for 2 adults and 2 kids. I would suggest to take your food with you !
Stayed 1 night in Jun 2025
Verified

8/10 Good

Esen

Liked: Cleanliness, staff & service, property conditions & facilities
Otelde bir gece konakladık. Personel çok ilgili ve güleryüzlüydü. Her konuda çok yardımcı oldular. Genel olarak temizlik iyiydi.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

HAKKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merkezi konumda fiyat performans oteli

Merkezi konumda ideal bir fiyat performans oteli. Otel sahibi Zeki bey ve çalışanların hepsi son derece yardımsever ve güler yüzlü. Kahvaltı gayet iyi. Otel önünde özel ücretsiz park yeri var. Bodrum katta Spa var. Daha be olsun!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Silvana

Liked: Staff & service, property conditions & facilities, room comfort
The staff at this hotel is impeccable, always attentive and willing to help. Our experience was incredible, we would stay again and recommend it!
Stayed 4 nights in Oct 2020
Verified

8/10 Good

Ümit

Liked: Cleanliness, staff & service, property conditions & facilities

Fena degil

Fena degil
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Shih Chen

Disliked: Property conditions & facilities

Wrong location indicated on Google Maps

GPS leads us to wrong destination. The GPS information needs update. When checking in,the staff was not aware of our reservation. They had to give us rooms in a rush which I suspected lead to some bad room quality. And the counter was hardly capable of talking in any bit of english. (The lady when we checked out was OK to talking in English.)
Stayed 2 nights in May 2019
Verified

10/10 Excellent

pj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok konforlu ve temiz otel

3 gece kaldık. Otelin konukseverliğinden ve ilgisinden çok memnun kaldık. Çok temiz pırıl pırıl bir otel. Odaları da gayet iyiydi. Kahvaltısını da oldukça başarılı bulduk. Resepsiyondaki arkadaşlar ve yemek katındaki çalışan arkadaşlar bizi çok rahat ettirdiler. Gönül ferahlığıyla tavsiye ederim. Van seyahatimde yine bu otelde konaklayacağımı söylemek isterim.
Stayed 3 nights in May 2019
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Konaklama

Haritada gösterilen konum otelin konumu değil. Otopark var diye görünüyor ancak kaldırıma çıkartmak zorunda kalıyorsunuz aracınızı. Yani otopark yok. Çalışanlar güler yüzlü kendilerine teşekkür ediyorum.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay in Van

Probably, in my opinion, the best hotel in Van. Brand new hotel close to the city center, nice design and all details. Friendly and helpful staff. Breakfast in the 6th floor with views of the city and the mountains on the back, the selection of local cheeses touched me. I just stayed one night, but sure I will repeat if I have the chance.
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Kadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yeni bir otel

Yeni bir otel. Amatör ruhla en iyi hizmeti vermeye çalışıyorlar. Odanın çelik kapılı olması ilginç.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Payam

Stayed 3 nights in Aug 2025
Verified

8/10 Good

Mohammad

Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Hiva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025
Verified

6/10 Okay

massoud

Stayed 1 night in Jun 2025
Verified

8/10 Good

Oganez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025
Verified

2/10 Terrible

Mehmet Atakan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025
Verified

6/10 Okay

saman

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Serhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Verified

10/10 Excellent

AHMET SEFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Verified

8/10 Good

Seyhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019
Verified

10/10 Excellent

Anna Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019