3 개의 바/라운지

호텔 앳 더 월도프 여행 후기

2 out of 5
호텔 앳 더 월도프
1489 Hastings St E, Vancouver, BC

이용 후기

6.8
평점 10 - 훌륭해요. 1002개 이용 후기 중 236개" "
평점 8 - 좋아요. 1002개 이용 후기 중 286개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 202개" "
평점 4 - 별로예요. 1002개 이용 후기 중 145개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 133개" "

7.0/10

청결 상태

8.0/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
전자렌지 없음 / 뜨거운물 없음 - 커피포트로 응용가능 / 창문이 너무 얇고 방이 너무 좁음 / 화장실과 침실이 정면에 위치해서 하수구 냄새가 올라옴 / 1층 식당의 피자는 맛있음 / 1박에 22만원이었는데 퀄리티 치고는 너무 비쌈 / 주변에 식당 없음 / 슬럼가 느낌인데 뒷쪽의 공터에서 폭주족들이 파티해서 매우 시끄러움
2019년 6월에 5박 숙박함
답변 제공: Hotel Management 님, 2019년 6월 28일
Thank you for taking the time to submit your review of your stay. We do not offer microwaves and this is tated on our web site. Unfortunatly our rooms are not equipped for cooking. So glad you enjoyed our restaurant Nonna's. As for other options in the area - you are walking distance to famous commercial drive, which offers at least 50 restaurants - any kind of food you could possibly want. We are very competitive with our pricing to ensure value. Thank you again for taking the time to review your stay

10/10 - 훌륭해요

SungWon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2019년 5월 17일
Thank you so much for the 10 out of 10. This is wonderful. We are working very hard to ensure our guests enjoy their stay us and embrace our 1940's Iconic Hotel. Thank you again and we hope you come back to stay with us

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
가성비 좋은 호텔
전반적으로 깔끔하다고 느꼈습니다. 호텔이 비싸지 않기 때문에 큰 기대없이 갔지만 만족스러웠습니다. 다만 아쉬운 점은 방음이 안좋다는 점입니다. 옆방의 대화 소리와 핸드폰 소리가 종종 들렸습니다. 위치는 좋습니다. 호텔 길건너에 스타벅스도 있고 장보러 갈 곳도 주위에 많습니다. 다운타운까지도 차를 몰고 가면 10분이면 도착합니다. 호텔 문을 나서면 바로 앞에 버스정류장이 있는 점도 차를 몰지 않는 분들에겐 큰 장점일거라고 생각됩니다. 다운타운으로 가다보면 많은 분들이 언급하시는 homeless 거리가 1블록 정도의 길이로 있습니다. 차를 타고 다녀서 직접 겪진 못했지만 걸어서 그곳을 지나가는 건 바람직하지 않을 것 같습니다. 현지에선 합법이지만 대마초 향도 지나갈 때 많이 납니다.
2019년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2019년 3월 2일
Thank you so much for taking the time to review our boutique hotel. We agree with you our location is great in terms of easy access to the heart of the City - where many of the attractions are located not to mention great shopping and restaurants. We are also only 2 blocks away from famous commercial Drive. We hope to see you again

8/10 - 좋아요

Sangjun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다운타운에서 도보로 30분. 시내버스도 많아요 룸도 넓고 가성비 좋은 호텔임. 호텔주변에 술파는 가게와 대형마트가 있어요. 하지만 밴쿠버동쪽이므로 걸어서 갈때는 노숙자마을을 지나가야합니다 때로는 좋은경험이 될수 있어요.
2018년 11월에 2박 숙박함

8/10 - 좋아요

Winds 님, Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 갑의 호텔
시내 중심부에서 가까워 편리하게 이용할 수 있습니다. 노숙자들도 거의 없구요.. 호텔 바로 술가게 있습니다. ㅋㅋ 근데 편의점 같은게 주위에 좀 부족합니다. 친절하시고.. 전반적으로 만족합니다.
2017년 10월에 4박 숙박함
답변 제공: Hotel at the Waldorf 님, 2017년 11월 10일
Good Evening!! Thanks for taking the time to review Hotel at the Waldorf. We are very happy to hear that you enjoyed your stay with us, and value your feedback. Thank you once again. Our warmest regards from the staff at Hotel at the Waldorf.

2/10 - 너무 별로예요

Ojo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place is a mess
2024년 4월에 1박 숙박함

4/10 - 별로예요

Chase

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

2/10 - 너무 별로예요

Megan

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Worst Ghetto of Vancouver! We went in and booked out immediately. They let you know that they’re not responsible for the damage to your car which is not reassuring with all the broken glass in the parking lot. People in that area give you an immense feeling of insecurity, you don’t want to be there, especially at night. Around the place there’s graffiti everywhere, trash everywhere, the hotel is part of a bar and the only reassuring thing is the key lock on the front door of the building which seem totally necessary due to the outside surroundings but doesn’t put you completely at ease due to the emergency door that doesn’t even close of completely, you can see outside from the gap of the door. Would never recommend this place.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Ashley

2024년 4월에 1박 숙박함

10/10 - 훌륭해요

Ariel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함

8/10 - 좋아요

George

2024년 4월에 5박 숙박함

8/10 - 좋아요

Teresa

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff great while i was checking in and asking me not to leave anything in car because of the area, room clean quiet and gave me one with new bed and great showers
2024년 4월에 1박 숙박함
답변 제공: Mia 님, 2024년 4월 17일
Thank you for your positive feedback! We're delighted to hear that you had a pleasant experience during your stay. We appreciate your recognition of our staff's efforts and are glad you found your room comfortable and clean. We look forward to welcoming you back in the future!

8/10 - 좋아요

Nina

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Mia 님, 2024년 4월 17일
Thanks for staying. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Scott

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Better than expected. Great value.
2024년 4월에 2박 숙박함
답변 제공: Mia 님, 2024년 4월 17일
Thanks for staying. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Abdullah

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Safe
2024년 4월에 1박 숙박함
답변 제공: Mia 님, 2024년 4월 17일
Thanks for staying. We look forward to welcoming you back in the future!

2/10 - 너무 별로예요

Haider

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 12일
We're sorry to hear about your disappointment. We'll address your concerns promptly and strive to improve.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I enjoyed my stay very much. Amenities in the area are plentiful, a short walk to The Drive for a cornucopia of dining and shopping. Great staff!
2024년 4월에 4박 숙박함
답변 제공: Mia 님, 2024년 4월 17일
Thank you for your kind words! We're thrilled to hear that you enjoyed your stay and appreciated our amenities and staff. We look forward to welcoming you back soon!

6/10 - 괜찮아요

Jian

좋아요: 직원 및 서비스
2024년 4월에 3박 숙박함
답변 제공: Front desk 님, 2024년 4월 10일
Thanks for staying.

2/10 - 너무 별로예요

Victoria

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bad experience, Did not know that Hasting St is known for homeless, extremely unsafe. The rooms are upstairs and the bar downstairs, Bad idea if you want to sleep and rest. The receiver was rude and was not polite in answering our questions. HORRIBLE !!!!!!!!!
2024년 4월에 2박 숙박함
답변 제공: Front desk 님, 2024년 4월 12일
Thank you for bringing your experience to our attention. We're sorry to hear about your disappointment. We'll address your concerns promptly and strive to improve.

4/10 - 별로예요

Jaden

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The downsides of this hotel are out of their control mostly, and I can’t blame them for it as they do charge less than other hotels, but I paid extra specifically to get a room that wasn’t noise impacted. I was told over the phone that by upgrading I wouldn’t be able to hear the music at all, but it was so loud I could feel it in my bed, and needed earplugs to fall asleep. Other than that, there are very few plugs in the room, making it hard to charge electronics. A third criticism would be that the blinds are very translucent, and there was a streetlight directly outside our window. This could be solved by upgrading the blinds to block out the light, it was very hard to sleep between the noise and the light.
2024년 4월에 1박 숙박함
답변 제공: Mia 님, 2024년 4월 9일
Dear Jayden,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay. Your comments regarding noise disturbance, insufficient electrical outlets, and the translucency of the blinds have been duly noted. We understand the importance of a peaceful and comfortable environment for our guests and will work diligently to address these concerns. Your insights are invaluable to us as we strive to improve our services and facilities. Should your travels bring you back to our area, we would appreciate the opportunity to regain your trust and provide you with a more enjoyable experience.Warm regards,

4/10 - 별로예요

Emily

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
VERY loud. Would have appreciated being told in advance that the room we booked was directly above a nightclub and to expect our entire room to be vibrating until 2am. I get that there is a venue on the premise, but we were not informed of how close our room was and to expect that much noise. It was pretty insane. (And that is coming from someone who was JUST at a concert an hour before)
2024년 4월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 9일
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise from the nightclub. We strive to provide our guests with a comfortable and enjoyable experience, and it seems that we fell short in this instance. Your comments will be taken into consideration as we continue to improve our communication and guest experience processes. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to reach out to us directly.

2/10 - 너무 별로예요

Ángel

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were told by the front desk there wouldn't be a party tonight and when we came back with our luggage and kids ready to sleep, there was a lot of music and super loud bass after complaining and asking to be moved we were constantly told no and that it was a private party and they couldn't do anything and wouldn't refund us.
2024년 4월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 9일
Dear Angel,Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced during your stay. Rest assured, we take your feedback seriously and will address this issue with our team to prevent any recurrence in the future.Please feel free to reach out to us directly if you would like to discuss this matter further or if there is anything else we can do to assist you.Warm regards,

10/10 - 훌륭해요

Kadir

2024년 3월에 2박 숙박함

10/10 - 훌륭해요

sarath

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Mia 님, 2024년 4월 3일
Thank you for your review! We're delighted to hear that you had a positive experience with us. If you ever need anything else, don't hesitate to reach out.

10/10 - 훌륭해요

Erick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
The workers were very nice and the rooms were exceptionally clean
2024년 3월에 4박 숙박함
답변 제공: Front desk 님, 2024년 4월 1일
Dear Erick,Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had a fantastic experience with us. Our team works hard to ensure that every guest feels welcomed and comfortable during their stay, and we're delighted that our efforts made a positive impact on your visit.Your kind words about our staff and the cleanliness of our rooms mean a lot to us. We strive to maintain high standards of cleanliness and hospitality, and it's rewarding to know that we met your expectations.We'll be sure to share your feedback with our staff, as it serves as a great motivation for all of us to continue providing excellent service to our guests.Thank you once again for choosing to stay with us. We look forward to welcoming you back in the future!Warm regards,

10/10 - 훌륭해요

Juan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Excellent customer service.
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 1일
Dear Juan,Thank you very much for your glowing review! We're thrilled to hear that you had such a positive experience with our customer service team. Providing excellent service is always our top priority, and it's incredibly rewarding to know that we hit the mark during your stay.We truly appreciate you taking the time to share your feedback, and we hope to have the pleasure of welcoming you back again soon.Warm regards,

10/10 - 훌륭해요

Rochelle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff.
2024년 3월에 1박 숙박함
답변 제공: Mia 님, 2024년 4월 9일
Rochelle,Thank you for your kind words. We truly appreciate your acknowledgment of our staff's efforts. We are committed to maintaining high standards of service and ensuring that every interaction exceeds your expectations. If there's anything specific you'd like to commend or any areas where we can further improve, please feel free to let us know. Your feedback is invaluable to us.

8/10 - 좋아요

Zhiying

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 1일
Dear Zhiying,Thank you for taking the time to leave your review on Expedia. We're thrilled to hear that you had a positive experience with us! Your feedback is invaluable in helping us maintain and improve the quality of our services.If there's anything specific you enjoyed or any areas where you feel we could further enhance your experience, please don't hesitate to reach out. We're committed to ensuring that every guest's stay is memorable and comfortable.We look forward to welcoming you back in the future!Best regards,

6/10 - 괜찮아요

Timothy

단체 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel rooms are above a restaurant (open late) and, worse, a tiki bar. When we arrived on Friday we were warned that our room was above the Tiki Bar, music would be loud, and we were given ear plugs by the front desk. Starting 10pm the live music started and it was very loud (the ear plugs would have done nothing). Starting 11pm it seemed a DJ took over and our entire room was heavily vibrating from the bass. I went down to the front desk about 11:20pm and said we must change rooms - there is no way we can sleep. The person was very nice and did switch us into a room that was not over the tiki bar so the noise was considerably diminished - although now we could hear the street noise through the single-pane windows. Luckily the street outside isn't too busy in this area so we were able to get some sleep. Saturday night there seemed to be no music at the Tiki Bar so we got an even better night's sleep. The people working the desk seemed very nice and helpful, but just be aware of possible noise issues if you stay here. If you are staying out late yourself and want a cheaper option for a place to crash, this seems like your spot.
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 3월 30일
Dear Timothy,Thank you for taking the time to share your feedback with us. We appreciate your detailed review and are glad to hear that our staff was able to assist you promptly when you encountered noise issues during your stay.We apologize for any inconvenience caused by the noise from the Tiki Bar. While we strive to ensure all our guests have a comfortable stay, we understand that occasional disturbances may occur due to the proximity of our rooms to our lively on-site venues. Please know that we take your feedback seriously and will continue to explore ways to minimize noise for our guests in the future.We're delighted to hear that you found our staff to be helpful and accommodating, and that you were able to enjoy a better night's sleep in your new room. We appreciate your understanding and patience.As always, we do host events on Friday and Saturday nights, and occasionally on Thursday and Sunday evenings as well. We understand that this may not suit everyone's preferences, and we thank you for bringing attention to this aspect of our hotel for the benefit of future guests.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience.Warm regards,

8/10 - 좋아요

Tyson

2024년 3월에 1박 숙박함

4/10 - 별로예요

Ishan

연인과의 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They don’t serve filtered water. They also don’t sell water bottles at the facility!
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 30일
Dear Ishan,Thank you for sharing your feedback with us. We appreciate your time in expressing your concerns regarding the availability of filtered water during your recent stay with us.We regret to hear that our current offerings did not meet your expectations. While it's true that not all hotels sell bottled water, we understand the importance of providing convenient hydration options for our guests. Please accept our sincerest apologies for any inconvenience you experienced in this regard.It's worth noting that Canada's tap water is indeed safe and drinkable, adhering to rigorous quality standards. However, we acknowledge that individual preferences may vary, and we will certainly take your feedback into consideration for future improvements.Should you choose to stay with us again, please don't hesitate to communicate any specific requests or preferences you may have. We strive to ensure that every guest enjoys a comfortable and satisfactory experience.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back in the future.Warm regards,

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the friendly, helpful staff. Older building has been updated with modern HVAC, solid WiFi, fridge & coffeemaker in-room. Clean and comfortable. Window opens! Nice restaurant/bar adjacent to lobby. Grocery store across the street. Taxi at the push of a button and a bus stop out front.
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 29일
Thank you so much, William, for taking the time to share your experience with us! We're thrilled to hear that you loved our friendly and helpful staff, as well as our modern amenities like the HVAC, WiFi, and in-room appliances. It's wonderful to know that you found your room clean and comfortable, and that you appreciated the option to open the window for some fresh air. We're also glad you enjoyed our adjacent restaurant/bar and the convenience of having a grocery store nearby, along with easy access to transportation. We look forward to welcoming you back on your next visit!

8/10 - 좋아요

John 님, Rowland Heights

좋아요: 청결 상태, 직원 및 서비스
Room was small but comfortable. Had some challenges figuring out handheld temperature control, room varied between too warm and too cold, ended up just turning it completely off. TV remote didn't work for volume control. Small market right across the street. Area around hotel was a bit sketchy, even worse a few blocks west.
2024년 3월에 1박 숙박함
답변 제공: Mia 님, 2024년 3월 28일
Thank you for your feedback. We apologize for the inconveniences you experienced with the temperature control and TV remote. We'll address these issues promptly. We're glad to hear you found the room comfortable and appreciated the convenience of the nearby market. We'll continue to strive for improvements in all areas. Guest Services

6/10 - 괜찮아요

Shyla 님, Kelowna

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It did the trick for one night. Cute vibe but room was really small and dirty. I went across the street and bought Lysol wipes because I just couldn’t even lol after I wiped everything down I felt like I could touch things. The mattress was an old spring mattress that had dips throughout. All and all I would not stay again.
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 26일
Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. Your comments have been noted, and we will take them into consideration as we strive to improve our accommodations for future guests.

6/10 - 괜찮아요

Melissa

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
Not a nice place to stay, but lower cost rooms and the building was secure and staff were professional.
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 25일
Dear Melissa,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely appreciate your honest review.While we're pleased to hear that you found our building secure and our staff professional, we regret to learn that your overall experience did not meet your expectations. We apologize for any inconvenience or discomfort you may have encountered during your stay.Please know that we take all guest feedback seriously, and we will use your comments to identify areas for improvement. Our goal is to ensure that every guest enjoys a comfortable and pleasant stay with us.We hope that you will consider giving us another opportunity to provide you with the exceptional experience that you deserve. If your travels bring you back to the area, please don't hesitate to reach out to us directly so that we can ensure your next stay is nothing short of excellent.Thank you again for choosing to stay with us, and we appreciate your valuable feedback.Warm regards,Waldorf Hotel

10/10 - 훌륭해요

Rachel

2024년 3월에 1박 숙박함
답변 제공: Mia 님, 2024년 4월 17일
Thanks for staying. We look forward to welcoming you back in the future!

10/10 - 훌륭해요

Noman

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very good three star hotel
2024년 2월에 2박 숙박함
답변 제공: Front desk 님, 2024년 3월 24일
Thank you so much, Noman, for your fantastic review! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is our priority, and we're glad to have met your expectations. We hope to welcome you back soon for another great experience at our three-star hotel.

8/10 - 좋아요

Darrell

Staff were very helpful and courteous!
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 22일
Dear Darrell,Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our staff to be helpful and courteous during your stay. Providing exceptional service is always our top priority, and it's wonderful to know that our team made a positive impression on you.If there is anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future.Warm regards,Waldorf Hotel

4/10 - 별로예요

Mbong

2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 31일
Dear Mbong,Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent experience did not meet your expectations, and we regret any inconvenience caused.Your satisfaction is of the utmost importance to us, and we would like to learn more about your specific concerns so that we can address them appropriately. Please feel free to reach out to our customer service team directly, and we will do our best to resolve any issues you encountered during your stay.We value your feedback as it helps us to continuously improve and enhance our services for all our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for a more positive experience.Warm regards,

4/10 - 별로예요

Lila

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 11일
Dear Lila,Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear that your experience did not meet your expectations during your recent stay. We strive to provide exceptional service and accommodations to all of our guests, and it's disheartening to learn that we fell short in your case.We would greatly appreciate it if you could provide us with more details about your concerns so that we can address them promptly and make the necessary improvements. Your satisfaction is of utmost importance to us, and we are committed to ensuring that your next visit exceeds your expectations.Please feel free to reach out to us directly with any further feedback or concerns you may have. We value your input and hope to have the opportunity to regain your trust and welcome you back for a more enjoyable experience in the future.Warm regards,Waldorf Hotel

10/10 - 훌륭해요

Shawn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great spot, will be back!
2024년 2월에 3박 숙박함
답변 제공: Front desk 님, 2024년 3월 10일
Thank you so much, Shawn! We're thrilled to hear that you enjoyed your stay with us and that you're already planning to come back. We can't wait to welcome you again soon! If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Safe travels until we see you again!

10/10 - 훌륭해요

Brandon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 3월 10일
Thank you so much, Brandon, for taking the time to leave us this wonderful review! We're thrilled to hear that you had such a fantastic experience during your stay with us. Our team works hard to provide top-notch service and create memorable moments for our guests, so it's incredibly rewarding to know that we hit the mark for you. We hope to have the pleasure of welcoming you back again soon for another amazing stay!

6/10 - 괜찮아요

Lila

2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 10일
Dear Lila,Thank you for taking the time to share your feedback with us. We value all guest reviews as they help us to continuously improve our services and offerings.We're sorry to hear that your experience with us resulted in a three out of five rating. We strive to provide exceptional service and accommodations for all our guests, and it's disappointing to hear that we fell short of your expectations.If you have any specific feedback or suggestions on areas where we can improve, we would greatly appreciate hearing them. Your insights are invaluable to us as we work towards providing the best possible experience for all our guests.We hope that despite your recent experience, you will consider staying with us again in the future. Please don't hesitate to reach out if there is anything we can do to make your next stay more enjoyable.Warm regards,Waldorf Hotel

6/10 - 괜찮아요

Raynald

2024년 3월에 4박 숙박함
답변 제공: Mia 님, 2024년 3월 28일
Thank you for sharing your feedback! We appreciate your honest review. If there's anything specific you'd like us to improve, please let us know.

10/10 - 훌륭해요

Shannon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love the Waldorf every time we stay. It’s close to everywhere that we want to be in the city and it has free parking. The staff are so so sweet and friendly. It gets loud on the weekends with the club downstairs so if that bothers you then I wouldn’t recommend but we LOVE the vibes and will stay at the Waldorf every time we come to Vancouver!
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 3월 4일
Dear Shannon,Thank you so much for your wonderful review! We are thrilled to hear that you love staying at the Waldorf every time you visit Vancouver. It's fantastic to know that our convenient location, complimentary parking, and friendly staff have contributed to making your stays enjoyable.We understand that the club downstairs can get loud on weekends, and we appreciate your understanding. We're delighted that you love the vibrant atmosphere and vibes of the Waldorf despite this.Your loyalty means the world to us, and we can't wait to welcome you back on your next trip to the city. If there's anything we can do to make your future stays even better, please don't hesitate to let us know.Warm regards,Waldorf Hotel

8/10 - 좋아요

Harmony, Kamryn, Kristen

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cute place and super friendly staff.
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 4일
Dear Harmony, Kamryn, and Kristen,Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our place cute and enjoyed the friendly service provided by our staff.We're always striving to improve, so if there's anything specific you feel we could do better to enhance your experience next time, please don't hesitate to let us know. Your feedback is invaluable to us and helps us ensure that all our guests have a wonderful stay.We hope to have the pleasure of welcoming you back again soon for another memorable stay. If there's anything we can assist you with in the meantime, please feel free to reach out.Warm regards,Waldorf Hotel

10/10 - 훌륭해요

aman

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
had very good experience
2024년 2월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 1일
Dear Aman,Thank you for taking the time to share your experience with us on Expedia. We're delighted to hear that you had a very good experience during your stay.Providing exceptional experiences for our guests is our top priority, and we're thrilled that we succeeded in meeting your expectations. If there's anything specific that made your stay memorable or any feedback you'd like to share with us, please feel free to let us know.Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the future.Warm regards,Waldorf Hotel

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great rooms, friendly staff and conveniently located. Highly recommended.
2024년 2월에 3박 숙박함
답변 제공: Front desk 님, 2024년 3월 1일
Dear Paul,Thank you for taking the time to leave such a positive review of your recent stay with us on Expedia. We truly appreciate your kind words.We're thrilled to hear that you enjoyed our great rooms and found our staff to be friendly and accommodating. Providing a comfortable and welcoming experience for our guests is our top priority, so it's wonderful to know that we succeeded in meeting your expectations.We're also glad to hear that you found our location convenient. We strive to choose locations that offer easy access to various amenities and attractions, and we're delighted that our choice met your needs.Thank you once again for recommending us. It was our pleasure to host you, and we look forward to welcoming you back on your next visit.Warm regards,Waldorf Hotel

10/10 - 훌륭해요

afreen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Overall, good for the stay of a day or two. Clean and neat, great customer service, and friendly staff. The area of the hotel doesn’t really feel safe for people who are new to the city. As when I landed, I was told not to go ahead with this booking, but I decided to check it out first, and it wasn't too bad for the stay of 2 days and 1 night.
2024년 2월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 1일
Dear Afreen,Thank you so much for taking the time to share your experience with us on Expedia. We truly appreciate your valuable feedback.We're delighted to hear that you found our hotel to be clean and neat, and that you experienced great customer service from our friendly staff. Providing a comfortable and welcoming environment for our guests is our top priority, so it's wonderful to know that we met your expectations in this regard.We also appreciate your honesty regarding your perception of the area surrounding the hotel. While we strive to ensure the safety and security of all our guests, we understand that perceptions of safety can vary from person to person. We're glad to hear that despite any initial concerns, you found your stay with us to be satisfactory.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to enhance your experience next time, please don't hesitate to let us know.Warm regards,Waldorf Hotel

6/10 - 괜찮아요

Sean

2024년 2월에 3박 숙박함
답변 제공: Front desk 님, 2024년 3월 21일
Dear Sean,Thank you for taking the time to leave a review of your recent stay with us on Expedia. We appreciate your feedback as it helps us to continually improve our services.We're sorry to hear that your experience with us resulted in a 3 out of 5 rating. We would love to hear more about your stay and any specific areas where we may have fallen short of your expectations.Your satisfaction is important to us, and we strive to ensure that all our guests have a comfortable and enjoyable stay. If there's anything we can do to address your concerns or improve your experience, please don't hesitate to reach out to us directly.Thank you once again for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future for a more positive experience.Warm regards,Waldorf Hotel