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The only thing that was an issue was the noise of the sea planes. Luckily we didn’t need to sleep in. Actually we took a sea plane tour and the hotel is convenient to walk to that but trade off is noise from planes.
Holly
Stayed 2 nights in May 2024
Response from Westin Bayshore Team on May 20, 2024
Thank you for staying at the Westin Bayshore Vancouver Hotel! We appreciate your feedback!
10/10 Excellent
Dave
May 15, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dave
Stayed 1 night in May 2024
Response from Westin Bayshore on May 18, 2024
Thank you for staying with us and we appreciate your feedback!
10/10 Excellent
Martha, Avon
Traveled with family
May 14, 2024
Liked: Amenities
Gorgeous area. Able to walk everywhere we wanted to go.
Martha
Stayed 1 night in May 2024
Response from Amrith John on May 14, 2024
Thank you for the wonderful feedback! We can't wait to serve you back in the near future! Warmest Regards, Guest Services Team
After a bit of a shaky check in with regard to a room we didn’t like, the staff resolved the issue and we we were given a room that was satisfactory. Rooms are large and well appointed with an excellent sized bathroom with a very large countertop. There was a Juliette style balcony which allowed for fresh air. The property is beautifully maintained with beautiful flowers and trees. The outdoor pool is heated and there are several barrel sized saunas out by the pool. Heated towels are provided by the pool and there are plenty of lounge chairs. There are two restaurants on site each with very nice bars. Also there is a coffee shop serving Starbucks and light bites. The location is unbeatable and we would not hesitate staying here again.
Tracey
Stayed 2 nights in May 2024
Response from Vladimir on May 14, 2024
Thank you very much for your feedback, it is greatly appreciated.We look forward welcoming you back in near future!Be well,Vladimir ShevchenkoGuest Services Manager
10/10 Excellent
Mohammad
May 10, 2024
Liked: Cleanliness
Mohammad
Stayed 1 night in Mar 2024
Response from Westin Bayshore on May 11, 2024
Thanks for staying with us. We appreciate your feedback!
Thank you for choosing us! We look forward to welcoming you again!
6/10 Okay
Carol
Business traveler
May 8, 2024
Liked: Cleanliness, staff & service, amenities
Air conditioning is not the norm here, so the rooms don't have it. Expect to be uncomfortable all night.
Carol
Stayed 1 night in May 2024
Response from Guest Services Team on May 8, 2024
Dear Guest,Thank you for staying at The Westin Bayshore, Vancouver and sharing your recent experience with us.Ensuring the comfort of our guests is our top priority, so we’re disappointed to hear of the discomfort caused by the air conditioning temperature during your recent visit. Our operations team has been informed of your feedback and will be sure to take it into consideration as we improve our facilities. We look forward to the opportunity to welcome you back and provide you with a more enjoyable experience in the future. Be Well, Guest Services Team The Westin Bayshore, Vancouver
Beautiful hotel. Nice pools, hot tub, sauna. Staff are wonderful. Easy and quick check in/out. Quiet rooms. Wifi didnt work. Quite pricey. Overall loved our stay. Beautiful area.
Jason
Stayed 1 night in May 2024
Response from Westin Bayshore on May 8, 2024
Thank you for your feedback! We're glad you enjoyed your stay and our amenities. We apologize for any inconvenience with the WiFi and appreciate your patience. We look forward to welcoming you back again soon!
Beautiful property and location. What stood out most to me was how incredibly friendly the staff were. Everyone said hello as you passed by and several helped guide me when looking for places to be during our conference held there. Amazing people at this Westin. I'll be back with family next.
Reade
Stayed 1 night in Apr 2024
Response from Westin Bayshore on Apr 24, 2024
Thank you for choosing to stay with us! We're thrilled to hear that you enjoyed our beautiful property and location. It's wonderful to know that our friendly staff made your stay memorable, and we're delighted that they were able to assist you during your conference. Building good relationships with our guests is very important to us, and we look forward to welcoming you and your family back soon!
Thank you for choosing us! We're delighted to hear that you love our location and enjoy the beautiful water view. We appreciate your feedback and look forward to welcoming you back soon!
One thing we disliked was the exceptionally poor choice of in-room TV options. Absolutely nothing anyone would want to watch. However, we went down to the restaurant/bar to watch the NCAA basketball championship and it was closed! But the night manager opened it up just for us and provided food and drink service. It was very special to lay sprawled out on the sofa withthe entire place to ourselvs.
james
Stayed 3 nights in Apr 2024
Response from Preston on Apr 14, 2024
Thank you for your feedback, We are glad you enjoyed your stay and appreciate your feedback regarding the TV unit in your room. We will review your feedback with our leadership team so we may make the necessary changes moving forward.We hope to welcome you back in the near future.
Tour information his no help. The rest was excellent parking, housekeeping, dining.
Venusa
Stayed 2 nights in Apr 2024
Response from Vlad on Apr 19, 2024
Dear VenusaThank you very much for taking your time and share your feedback! We will definitely follow up with our concierge as well. We hope to welcome you back in near future! Be well,Vladimir ShevchenkoGuest Services Manager
Loved the proximity to Stanley Park, the free bicycles (2 hours, non-electric), waterfront access, cleanliness, and staff. Did not like that they had booked a teen and pre-teen dance competition. Nothing against 10-14 year olds, but dealing with hundreds of loud and invasive pre-teen era taking over the pool and virtually all seating areas, eating boxes of pizza in the lobby was TOO much.
Jeffrey
Stayed 1 night in Apr 2024
Response from Westin Bayshore Team on Apr 12, 2024
Thank you for staying with us. We appreciate your feedback and we hope to see you again.