Lobby sitting area

Reviews of Vegreville Suites

2.5 out of 5
Vegreville Suites
6539 Hwy 16A West, Vegreville, AB

Reviews

9.2

Wonderful

Rating 10 - Excellent. 501 out of 745 reviews" "
Rating 8 - Good. 182 out of 745 reviews" "
Rating 6 - Okay. 30 out of 745 reviews" "
Rating 4 - Poor. 18 out of 745 reviews" "
Rating 2 - Terrible. 14 out of 745 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Mel, Calgary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Rooms are large. Person that looked after the breakfast area worked hard to keep the breakfast area super clean. Only complaint was the pillows were huge - hard to sleep on plus the shower head needs to go away from’low flow’. I will be back.
Stayed 1 night in May 2024

8/10 Good

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean
Stayed 1 night in May 2024
Response from Vegreville Suites Team on May 27, 2024
Hello Cody,Thanks so much for sharing your experience with us!If there’s anything specific we can do to improve, please feel free to share.Thank you!

10/10 Excellent

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in vegreville
Stayed 6 nights in May 2024
Response from GM, Vegreville Suites on May 27, 2024
Hello Dan,Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!Your satisfaction is what drives us, and we can’t wait to welcome you back for another outstanding experience.

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2024
Response from GM, Vegreville Suites on May 21, 2024
Hello Cherie,We’re grateful and appreciate you taking the time to share your rating with us.Thank you for choosing us and for your continued support!

8/10 Good

EK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in May 2024
Response from Vegreville Suites Team on May 21, 2024
Hello EK,Many thanks for the 5-star rating and for taking the time to leave us feedback. Please let us know if there’s anything we can do to improve and deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites!

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from GM, Vegreville Suites on May 22, 2024
Hello Dave,We’re grateful you took the time to share your rating with us and for choosing Vegreville Suites!We hope to see you again soon!

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in May 2024
Response from GM, Vegreville Suites on May 21, 2024
Hello Darrell,We truly appreciate your business and valuable feedback. Your 5-star review brightens our day and constantly reminds us why we love what we do.Thank you, and we look forward to hosting you again in the future.

10/10 Excellent

BillieJean Abbott

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great set up we were going to stay in edmonton this was so much quieter! Loved it will be back!!
Stayed 1 night in May 2024
Response from GM, Vegreville Suites on May 21, 2024
Hello Billie Jean Abbott,Thank you for your 5-star rating and for being a fantastic part of our journey. Your continued support means everything to us, and we can’t wait to exceed your expectations every time you choose us.Thank you, and we look forward to hosting you again on your next visit.Have a safe travels!

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, comfy beds, great breakfast
Stayed 1 night in May 2024
Response from Vegreville Suites Team on May 15, 2024
Hello Peter,Thank you for choosing us and for the incredible 5-star rating. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do.Thank you, and we look forward to hosting you again.Have a safe travels!

10/10 Excellent

Kyndra

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay here and it never disappoints. Staff always goes ab9ve and beyond. Thanks for being so nice and welcoming!
Stayed 2 nights in May 2024
Response from Yours in Hospitality,Vegreville Suites on May 13, 2024
Hello Kyndra,We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and constantly reminds us why we love what we do.Once again, thank you for choosing us and for the incredible feedback.We look forward to welcoming you back in the future!

4/10 Poor

Tammy

Liked: Cleanliness
Room was fine until you sleep on a very hard, old bed. Pillows were lumpy. The loveseat pull out bed was sunk in to sit. Facility was clean, staff friendly.
Stayed 1 night in May 2024
Response from Yours in Hospitality,Vegreville Suites on May 13, 2024
Hello Tammy,Thank you for sharing your visit experience. We understand your disappointment and apologize for the inconvenience. We're still working on all our bed upgrades and hope to have them completed and upgraded soon.Once again, we appreciate your feedback and thank you for the positive experience with our facility and staff.

10/10 Excellent

Scott

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to Facilities.
Stayed 1 night in May 2024
Response from Yours in Hospitality,Vegreville Suites on May 9, 2024
Hello Scott,Thanks so much for sharing your experience with us.We’re glad that you enjoyed your stay. We appreciate your feedback, and we look forward to hosting you again in the future!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Yours in Hospitality,Vegreville Suites on May 9, 2024
Hello Kevin,Thank you so much for taking the time to leave us a 5-star review! Your 5-star review constantly reminds us why we love what we do.Thank you, and we hope to see you again soon!

8/10 Good

Willy

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Yours in Hospitality,Vegreville Suites on May 9, 2024
Hello Willy,Thanks for sharing your rating with us.All feedback is important to us. So, If there's anything we can do to deliver an even better experience the next time you visit us, we encourage you to share more details about your experience. Thank you, and we look forward to hosting you again.

10/10 Excellent

Cynthia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely fantastic, making sure we had everything we needed.
Stayed 2 nights in May 2024
Response from Yours in Hospitality,Vegreville Suites on May 6, 2024
Hello Cynthia,Your 5-star review and feedback brightened our day, motivated us to keep pushing forward, and set the tone for excellence in everything we do.Again, thank you for choosing Vegreville Suites, and we hope to see you again soon!

8/10 Good

kevin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Apr 2024
Response from Yours in Hospitality,Vegreville Suites on May 6, 2024
Hello Kevin,We are grateful that you took the time to leave us a review. We appreciate your feedback. If there's anything specific we'd like to improve in your experience, please feel free to share.Again, thank you, and we hope to see you again soon!

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with accommodating staff. Rooms great and pet friendly.
Stayed 1 night in Apr 2024
Response from Yours in Hospitality,Vegreville Suites on May 6, 2024
Hello Jonathan,Thank you so much for your positive rating for your recent visit to Vegreville Suites. Your feedback motivates us to keep pushing forward and sets the tone for excellence in our work.Thank you, and we look forward to hosting you again.

10/10 Excellent

Ben

Traveled with group
Liked: Cleanliness, staff & service
Very clean and comfortable rooms. Only complaint was the hot tub was out of order
Stayed 1 night in Apr 2024
Response from Yours in Hospitality,Vegreville Suites on May 6, 2024
Hello Ben,Thank you for rating us and for sharing your feedback. I understand your complaint, and we're sorry that our hot tub in the main building is unavailable now. We're hoping on your comeback, our tub will be fixed and operational.Again, thank you for choosing Vegreville Suites, and we hope to see you again.

10/10 Excellent

Jamie, Grande Prairie

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff - makes staying here all the better.
Stayed 1 night in Apr 2024
Response from GM, Vegreville Suites on May 1, 2024
Hello Jamie,Thank you so much for your time and for sharing your feedback with us.We value all feedback, and we're glad you had a great stay and shared your feedback with our staff.Again, Thank you, and we hope to see you again soon!Have a safe travels!

10/10 Excellent

Kirstyn

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the pool was warm and breakfast was the cherry on top. Will stay again!
Stayed 1 night in Apr 2024
Response from Yours in Hospitality,Vegreville Suites on Apr 29, 2024
Hello Kirstyn,Thank you so much for sharing your feedback on your visit. We're glad that you enjoyed your stay at Vegreville Suites.We look forward to seeing you again soon!

2/10 Terrible

Angela

Stayed 1 night in Apr 2024
Response from Yours in Hospitality, on Apr 22, 2024
Hello Angela,Thank you for posting your score review. We understand if you're disappointed with your stay. We value your input and encourage you to share more details about your experience so we know if there's anything we can do to deliver an even better experience the next time you visit us. If you have any further concerns, please share them with us. Your feedback and suggestions are always welcome.Thank you, and we look forward to welcoming you back in the future.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed for work and pleasure and would absolutely recommend!
Stayed 1 night in Apr 2024
Response from Yours in Hospitality, on Apr 22, 2024
Hello Amanda,Thank you for your review. We greatly appreciate your taking the time to provide us with this valuable feedback. Thank you for the five stars! We are happy to hear you had a positive experience at Vegreville Suites! Again, Thank you, and safe travels!

10/10 Excellent

Dorothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay, with amenities close by.
Stayed 1 night in Apr 2024
Response from Yours in Hospitality, on Apr 15, 2024
Hello Dorothy,Thank you for posting and sharing your feedback with us. We value your feedback and are glad you had a great stay.Thank you, and we look forward to hosting you again!Have a great day!

10/10 Excellent

carley

Traveled with family
Liked: Amenities, property conditions & facilities
Spacious and clean
Stayed 2 nights in Apr 2024
Response from Yours in Hospitality, on Apr 15, 2024
Hello Carley,Thank you for posting and sharing your feedback with us. We value your feedback and are glad you had a great stay.Thank you, and we look forward to hosting you again!Have a great day!

8/10 Good

Tashia

Liked: Staff & service
Great weekend
Stayed 2 nights in Apr 2024
Response from Yours in Hospitality, on Apr 15, 2024
Hello TashiaThank you for rating us. Your feedback is essential to us, and we value your input. If there's anything we can do to deliver an even better experience the next time you visit us, we encourage you to share more details about your experience. Again, thank you, and we hope to see you again soon!

8/10 Good

Bev, Binscarth

Liked: Cleanliness, staff & service, property conditions & facilities
Only problem I had was trying to get heat lowered!!! Too tired to call front desk, my own fault I guess. Otherwise a good place to stay.
Stayed 1 night in Apr 2024
Response from Yours in Hospitality, on Apr 15, 2024
Hello Bev,Thank you for your review. We value all feedback and greatly appreciate your taking the time to provide this valuable feedback. I apologize for the heat experience in your room, and we encourage you to let us know next time so we can resolve the problem.Again, thank you for sharing your feedback with us, and we hope to see you again soon!

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was great for the kids, the beds were comfy, the mini fridge worked too good and froze the drinks:))
Stayed 1 night in Apr 2024
Response from Yours in Hospitality, on Apr 12, 2024
Hello Brent,Thank you for sharing your feedback and for rating us. We're glad that you had a great stay and enjoyed our bed.Thank you for choosing Vegreville Suites, and I hope to see you again soon!

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in Apr 2024
Response from Yours in Hospitality, on Apr 9, 2024
Hello Jean,Thank you for rating us. We appreciate you taking the time to share your feedback with us and are glad you had a great stay.We value your input and encourage you to tell us if we can do anything to deliver an even better experience the next time you visit us. Thank you, and we hope to see you again soon!

8/10 Good

Dianne

Business traveler
I was disappointed that the hot tub was not working otherwise the stay was great. Loved the big rooms with king beds
Stayed 3 nights in Apr 2024
Response from Yours in Hospitality, on Apr 8, 2024
Hello Dianne,Thank you for sharing your feedback. I understand your disappointment. We are working hard to resolve the problem with our hot tub, so I apologize for the inconvenience.We're glad you enjoyed the rooms and the beds during your stay.Again, thank you, and we hope our hot tub is fixed and operational on your next visit.Have a good day!

8/10 Good

imperial

Liked: Cleanliness, staff & service, property conditions & facilities
Decently clean freindly service
Stayed 1 night in Apr 2024
Response from Yours in Hospitality, on Apr 8, 2024
Hello Imperial,Thank you for leaving us a score review; we appreciate your feedback.We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us.Again, thank you, and we hope to see you again soon!

8/10 Good

Jean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well kept rooms, comfortable stay
Stayed 4 nights in Mar 2024
Response from Yours in Hospitality, on Apr 1, 2024
Hello Jean,Thank you for taking the time to leave us a score review. Your feedback is important to us; we value your input and encourage you to share more details about your experience. If there’s anything we can do to deliver an even better experience the next time you visit us. Thank you and we hope to see you again soon!

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Yours in Hospitality, on Apr 1, 2024
Hello Michelle,Thank you for rating us. We greatly appreciate your taking the time to provide us with this valuable feedback.We hope to see you again soon!Have a safe travels!

8/10 Good

Howard

Stayed 2 nights in Mar 2024
Response from Yours in Hospitality, on Apr 1, 2024
Hello Howard,Thank you for rating us. ! We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us. We hope to see you again soon!Thank you!

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Yours in Hospitality, on Apr 1, 2024
Hello Andrew,Thank you for taking the time to leave us a score review. We're glad you had a positive experience while staying with us. We strive for excellent comfort and the best customer service for our guests.Again, thank you, and we hope to see you again soon!

10/10 Excellent

Yetunde

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The staff were friendly and helpful. Breakfast was really good. Lots of variety available.
Stayed 1 night in Mar 2024
Response from GM, Vegreville Suites on Mar 18, 2024
Hello Yetunde,We are thrilled that you enjoyed your stay. Your feedback motivates us to continue providing exceptional service to all our customers. Your feedback made our day! We are ecstatic to hear you had a great time at Vegreville Suites.Thank you, and we look forward to hosting you again on your next visit.

10/10 Excellent

Margaret

Stayed 1 night in Mar 2024
Response from Yours in Hospitality, on Apr 8, 2024
Hello Margaret,We appreciate you taking the time to share your feedback on your score with us.We look forward to seeing you again in the future!Thank you.

10/10 Excellent

C.

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient clean pleasant staff
Stayed 2 nights in Mar 2024
Response from Yours in Hospitality, on Mar 13, 2024
Hello C.Thank you for taking the time to share your feedback and for leaving us a score review. We're glad you had a positive experience while staying with us, as we strive for excellent comfort and the best customer service for our guests.Again, thank you for your feedback, and we hope to see you again soon!

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Easy to find property
Stayed 1 night in Mar 2024
Response from GM, Vegreville Suites on Mar 13, 2024
Hello Debbie,Thank you for sharing your score review. We are happy you had a positive experience at Vegreville Suites! We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us. Thank you.

10/10 Excellent

Kristyn

Stayed 1 night in Mar 2024
Response from Yours in Hospitality, on Apr 1, 2024
Hello Kristyn,Thank you for taking the time to share your feedback. We're glad you had a positive experience while staying with us, as we strive for excellent comfort and the best customer service for our guests.Again, thank you for your feedback, and we hope to see you again soon!

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast exceeded my expectations. The rooms were modern and clean.
Stayed 1 night in Mar 2024
Response from GM, Vegreville Suites on Mar 13, 2024
Hello William,Thank you so much for sharing your feedback with us! We are pleased to hear that you are enjoying your stay. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.From all of us at Vegreville Suites family, we look forward to seeing you again soon!

10/10 Excellent

Nadine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming. I appreciate the breakfast in the morning. The room is large and clean.
Stayed 1 night in Mar 2024
Response from GM, Vegreville Suites on Mar 13, 2024
Hello Nadine,Thank you so much for posting your feedback! We are glad to hear that you are enjoying your stay. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.From all of us at Vegreville Suites family, we look forward to seeing you again soon!

10/10 Excellent

Elaine, Cold Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 1 night in Mar 2024
Response from GM, Vegreville Suites on Mar 4, 2024
Hello Elaine,Thank you for rating us and for sharing your feedback.We're glad you had a great stay during your visit.Thank you, and we hope to see you again soon!

10/10 Excellent

Mike, Innisfail

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, room was clean, staff was very helpful and accommodating. Breakfast was excellent.
Stayed 1 night in Feb 2024
Response from GM, Vegreville Suites on Mar 1, 2024
Hi Mike,Thank you for sharing your feedback and leaving us a score review.We appreciate your feedback and are glad you had a positive experience at Vegreville Suites!Thank you, and we look forward to hosting you again soon!

10/10 Excellent

Tamara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Its in walking distance to restaurants as well as shopping facilities.
Stayed 1 night in Feb 2024
Response from Yours in Hospitality, on Feb 29, 2024
Hi Tamara,Thank you for rating us and for sharing your feedback. We're happy you had a positive experience during your stay, and we look forward to hosting you again on your next visit.Thank you!

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place great pool and hot tub
Stayed 1 night in Feb 2024
Response from Yours in Hospitality, on Feb 26, 2024
Hello Dale,Thank you for sharing your feedback with us.We appreciate your input, as it is essential to us, and we are so happy to hear that you are enjoying the pool and hot tub during your stay. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this kind review.We hope to see you again soon!

10/10 Excellent

Alvin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite being full of guests, the rooms are quiet. Everything is clean. The beds were comfortable. The continental breakfast had many options.
Stayed 2 nights in Feb 2024
Response from Yours in Hospitality, on Feb 26, 2024
Hello Alvin,Thank you for sharing your review. We greatly appreciate your time in providing us with this valuable feedback during your stay.We hope to see you again soon!

10/10 Excellent

Janet

Stayed 1 night in Feb 2024
Response from Yours in Hospitality, on Feb 26, 2024
Hello Janet,Thank you for the ten-star score review. We greatly appreciate your time in providing us with this valuable feedback. And we're happy to hear you had a positive experience at Vegreville SuitesWe hope to see you again soon!

8/10 Good

Bill

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Feb 2024
Response from Yours in Hospitality, on Feb 26, 2024
Hi Bill,Thank you for rating us.We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites, and we hope to see you soon!

8/10 Good

Darla

Stayed 1 night in Feb 2024
Response from Yours in Hospitality, on Feb 26, 2024
Hello Darla,Thank you for your review! We value your input and encourage you to share more details about your experience if there’s anything we can do to deliver an even better experience the next time you visit us. Thanks again for taking the time to leave a review for Vegreville Suites!We hope to see you again soon!

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in Feb 2024
Response from Yours in Hospitality, Annabelle on Feb 21, 2024
Hello George,Thank you for your review. We are thrilled that you enjoyed your stay. Your feedback motivates us to continue providing exceptional service to all our guests. Your feedback made our day! We are ecstatic to hear you had a great time at Vegreville Suites.Thank you, and we look forward to hosting you again on your next visit.