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라디슨 컬렉션 호텔, 팔라초 나니 베네치아 여행 후기

5 out of 5
라디슨 컬렉션 호텔, 팔라초 나니 베네치아
Fondamenta Cannaregio 1105, Venice, VE

이용 후기

10

최고예요

평점 10 - 훌륭해요. 48개 이용 후기 중 44개" "
평점 8 - 좋아요. 48개 이용 후기 중 4개" "
평점 6 - 괜찮아요. 48개 이용 후기 중 0개" "
평점 4 - 별로예요. 48개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 48개 이용 후기 중 0개" "

10/10

청결 상태

9.6/10

직원 및 서비스

9.6/10

편의 시설/서비스

10/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

BAEK

2023년 9월에 2박 숙박함
답변 제공: MATTIA 님, 2023년 10월 7일
Dear Beak,We are delighted to hear that you had a positive experience with our products/services. Your feedback means a lot to us, and it encourages us to continue working hard to meet our customers' expectations.If you have any suggestions on how we can further improve, please don't hesitate to share them with us. We are always open to new ideas.Once again, thank you for choosing Radisson Collection Palazzo Nani.We hope to have the pleasure of serving you again in the future. If you need any assistance or further information, please feel free to reach out to us.

10/10 - 훌륭해요

Marina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함

10/10 - 훌륭해요

Andrew Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great time in this beautiful hotel. It was located in a convenient yet quiet part of Venice. We loved every minute of our stay.
2024년 2월에 3박 숙박함
답변 제공: Stefano Miccoli 님, 2024년 2월 27일
Dear Mr. Christopher,Thank you for your feedback regarding your stay at Radisson Collection Hotel, Palazzo Nani Venice. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance, please do not hesitate to get in touch.Best regards,Stefano MiccoliGeneral ManagerRadisson Collection Hotel, Palazzo Nani Venice

10/10 - 훌륭해요

Yuji

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
アップグレードされたかどうかはわからないが、清潔な部屋であった。土地柄かわからないが、トイレットペーパーの量が少なく不便だった。 あと一点、部屋の空調が、勝手に操作され、寒い時があった。最終日早朝のチェックアウトだったので、食事が取れない時間のため、ホテルがお弁当を準備してくれたのですが、日本とは違い、外で簡単に食べれる物ではなく、瓶のジャム、バター、リンゴ丸々入っている為重く、捨てる羽目になった。気持ちは嬉しいが、サンドイッチ、パンなど実用的な軽食だったら助かった。担当スタッフによって、相手に理解させようとする英語を話す方と、そうでない方がいたので、その点のみ改善されたら最高だと思った。
2024년 2월에 2박 숙박함
답변 제공: ioana 님, 2024년 2월 21일
Dear Mr. Yuji,Thank you for sharing your detailed feedback with us. We appreciate your insights as they help us identify areas for improvement.We apologize for any inconvenience caused by the inconsistency with the air conditioner. We will check the functionality of the air conditioning units to ensure they operate smoothly.Regarding the lunch box provided on your last day, we apologize if it did not meet your expectations. Your feedback about the contents and practicality of the meal is valuable, and we will take it into consideration to provide more convenient and enjoyable options for our guests in the future.Once again, thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. If there's anything else we can do to assist you, please don't hesitate to let us know.We are looking forward to welcoming you back to our Radisson Collection Hotel, Palazzo Nani Venice in the near future. Sincerely, Stefano MiccoliGeneral ManagerRadisson Collection Hotel, Palazzo Nani Venice

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful Hotel
Beautiful Hotel, Spacious room(Junior suite), Easy to go to the Airport, A little far from all tourists’ spot
2024년 1월에 2박 숙박함
답변 제공: Ioana 님, 2024년 2월 21일
Dear valuable guest,Thank you for your feedback! We're delighted to hear that you enjoyed your stay at our beautiful hotel and found our Junior suite spacious and comfortable. We strive to provide our guests with a relaxing and convenient experience, and we're pleased to know that you found it easy to reach the airport from our location.We understand that our distance from tourist spots may be a consideration for some guests. While we may not be in the heart of the tourist areas, we hope that our tranquil setting offers a peaceful retreat after exploring the bustling attractions of the city.We appreciate your patronage and hope to welcome you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.We are looking forward to welcoming you back to our Radisson Collection Hotel, Palazzo Nani Venice in the near future. Sincerely, Stefano MiccoliGeneral ManagerRadisson Collection Hotel, Palazzo Nani Venice

10/10 - 훌륭해요

Samuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Muy bien
2024년 1월에 2박 숙박함
답변 제공: ioana 님, 2024년 2월 21일
Dear Mr. Samuel,Thank you for taking the time to share your feedback from your visit to the Radisson Collection Hotel, Palazzo Nani Venice . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Collection Hotel, Palazzo Nani Venice , I look forward to welcoming you back.Sincerely, Stefano MiccoliGeneral ManagerRadisson Collection Hotel, Palazzo Nani Venice

10/10 - 훌륭해요

Michel

2023년 12월에 5박 숙박함
답변 제공: ioana 님, 2024년 2월 21일
Dear Mr. Michel,Thank you for taking the time to share your feedback from your visit to the Radisson Collection Hotel, Palazzo Nani Venice . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Collection Hotel, Palazzo Nani Venice , I look forward to welcoming you back.Sincerely, Stefano MiccoliGeneral ManagerRadisson Collection Hotel, Palazzo Nani Venice

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: MATTIA 님, 2023년 12월 11일
Dear Michael,Thank you so much for your feedback! We're thrilled to hear that you had such a positive experience with our hotel. We truly appreciate your support, and we look forward to host you again in the future.Kind regards,

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent property - walkable from the train station and taxi boat just outside the door to take you to the airport. It is about 20 mins from St Mark's square but a beautiful walk! I will stay here again. The rooms were beautiful, the breakfast was excellent and the employees were very friendly and professional.
2023년 11월에 1박 숙박함
답변 제공: MATTIA 님, 2023년 11월 29일
Dear Thomas,Thank you so much for sharing your wonderful experience at Radisson Collection Palazzo Nani in Venice! We're thrilled to hear that you found our property to be excellent and conveniently located, with easy access to both the train station and taxi boats for airport transfers.We're delighted that you enjoyed the picturesque walk to St. Mark's Square and that you appreciated the beauty of our room. It's fantastic to know that you found our breakfast offerings to be excellent and that our team members were friendly and provided professional service throughout your stay.Thank you for choosing Radisson Collection Palazzo Nani, and we can't wait to have you with us again!Warm regards,MATTIAConcierge

10/10 - 훌륭해요

Milton

2023년 11월에 4박 숙박함
답변 제공: MATTIA 님, 2023년 11월 23일
Dear Milton,Thank you so much for your wonderful review! We are delighted to hear that you had a positive experience during your stay. Your feedback means a lot to us, and it encourages us to continue working hard to meet our customers' expectations.If you have any suggestions on how we can further improve, please don't hesitate to share them with us. We are always open to new ideas.Once again, thank you for choosing Radisson Collection Palazzo Nani. If you need any assistance or further information, please feel free to reach out to us.

10/10 - 훌륭해요

Tina

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Lovely building and room with canal view. Not far from dining, shopping and sites.
답변 제공: MATTIA 님, 2023년 11월 23일
Dear Tina,Thank you so much for your wonderful review! We are delighted to hear that you had a positive experience during your stay. Your feedback means a lot to us, and it encourages us to continue working hard to meet our customers' expectations.If you have any suggestions on how we can further improve, please don't hesitate to share them with us. We are always open to new ideas.Once again, thank you for choosing Radisson Collection Palazzo Nani. If you need any assistance or further information, please feel free to reach out to us.

10/10 - 훌륭해요

gabriela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel
2023년 11월에 1박 숙박함
답변 제공: MATTIA 님, 2023년 11월 14일
Dear Mrs. Gabriela,Thank you very much for your enthusiastic review!We are delighted to hear that your stay at Radisson Collection Palazzo Nani was exceptional. Our team is dedicated to ensuring maximum comfort and guest satisfaction, and we are pleased that you appreciated their courtesy and helpfulness. We hope to welcome you back to Radisson Collection Palazzo Nani in the future.It will be a pleasure to host you once again,Kind regards,

10/10 - 훌륭해요

Victor

2023년 11월에 1박 숙박함
답변 제공: MATTIA 님, 2023년 12월 3일
Dear Mr. Victor,Thank you so much for your feedback! We're thrilled to hear that you had such a positive experience with our Radisson Collection Palazzo Nani. We truly appreciate your support, and we look forward to accomodate you again in the future.Kind regards,

10/10 - 훌륭해요

Max

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schönes Hotel in einer wunderschönen Liegenschaft!
Das Radisson Collection Hotel, Palazzo Nani Venice ist ein neues, 2022 eröffnetes Hotel in einer alten, wunderschönen Liegenschaft. Direkte Bootanlegestelle vor der Haus. Obwohl nicht zentral gelegen, ist jeder Platz in Venedig rasch erreichbar.
2023년 10월에 4박 숙박함
답변 제공: MATTIA 님, 2023년 10월 31일
Thank you so much for your feedback! We're thrilled to hear that you had such a positive experience with our product/service. Your kind words motivate us to continue delivering the best possible quality. We truly appreciate your support, and we look forward to serving you again in the future.kind regards,MATTIAConcierge

10/10 - 훌륭해요

Noritake

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 2박 숙박함
답변 제공: MATTIA 님, 2023년 10월 24일
Dear Guest,Thank you so much for your feedback! We're thrilled to hear that you had such a positive experience with our hotel. We truly appreciate your support, and we look forward to host you again in the future.We remain at your complete disposal,Kind regards

10/10 - 훌륭해요

Man Kit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: MATTIA 님, 2023년 9월 27일
ear guests,We are absolutely delighted to read your positive review and to know that you enjoyed your stay at the Radisson Collection Palazzo Nani in Venice. Your satisfaction is our utmost priority, and we are thrilled to have exceeded your expectations.We hope to welcome you back to our palace for another unforgettable stay in Venice. If you have any questions or special requests in the future, please do not hesitate to reach out to us. Thank you once again for your review, and we look forward to seeing you soon!Warm regards,

8/10 - 좋아요

Lars

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Trevligt hotell i utkanten av Venedig men nära tågstation och P-garage med vattenbuss. Trevlig personal. Bra frukost men saknar egen restaurang och tyvärr var de närliggande lite av turist fällor. Vill man ha lite mer uppgraterat alternativt får man nog leta lite vidare. Enda negativa punkten var belysningssystemet i rummet var lite väl avancerat så att inte ens personalen behärskade det.
2023년 9월에 2박 숙박함
답변 제공: MATTIA 님, 2023년 9월 25일
We are delighted to hear that your stay at Radisson Collection Palazzo Nani was exceptional.Our staff is dedicated to ensuring maximum comfort and guest satisfaction, and we are pleased that you appreciated their courtesy. Thank you again for your recommendation, and we hope to welcome you back to Radisson Collection Palazzo Nani in the future. It will be a pleasure to host you once again.

10/10 - 훌륭해요

Yong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함
답변 제공: MATTIA 님, 2023년 9월 15일
We are delighted to hear that your stay at Radisson Collection Palazzo Nani was exceptional. The beauty and elegance of our historic hotel are designed to provide our guests with an unforgettable experience. Our staff is dedicated to ensuring maximum comfort and guest satisfaction, and we are pleased that you appreciated their courtesy and helpfulness. We hope to welcome you back to Radisson Collection Palazzo Nani in the future. Kind regards,MattiaConcierge

10/10 - 훌륭해요

greg

연인과의 여행
좋아요: 편의 시설/서비스
Really nice property and setting. Our room was great. Modern. Clean. Quiet. Overlooking one of the canals.
2023년 8월에 2박 숙박함
답변 제공: MATTIA 님, 2023년 8월 25일
Dear Mr. Greg,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our property. It's fantastic that you appreciated the modern and clean ambiance of your room. Providing a peaceful and comfortable experience for our guests is our top priority.Should your travels bring you back to Venice, we'd be more than thrilled to host you once again.Kind regards,MATTIA,Concierge

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great
2023년 8월에 3박 숙박함
답변 제공: MATTIA 님, 2023년 8월 25일
Dear Mr. Brian,We sincerely appreciate you taking the time to share your thoughts about your recent stay at our hotel.It's fantastic to hear that you enjoyed your experience with us. Our team works hard to provide a pleasant and comfortable environment for our guests. Your kind words motivate us to continue delivering exceptional service. We would be absolutely delighted to welcome you back for another wonderful stay whenever your travels bring you our way again. Thank you for choosing our hotel!Kind regards,MATTIA,Concierge

10/10 - 훌륭해요

Virginia

2023년 8월에 1박 숙박함
답변 제공: MATTIA 님, 2023년 9월 15일
We are delighted to hear that your stay at Radisson Collection Palazzo Nani was exceptional. The beauty and elegance of our historic hotel are designed to provide our guests with an unforgettable experience. Our staff is dedicated to ensuring maximum comfort and guest satisfaction, and we are pleased that you appreciated their courtesy and helpfulness. We hope to welcome you back to Radisson Collection Palazzo Nani in the future. Kind regards,MattiaConcierge

10/10 - 훌륭해요

Gonzalo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property is beautiful and very friendly staff. Could be more lively
2023년 7월에 2박 숙박함
답변 제공: MATTIA 님, 2023년 7월 25일
Thank you for your review! We're delighted to hear that you found our property beautiful and our staff very friendly. Guest satisfaction is our top priority.We also appreciate your feedback about the liveliness of the environment. We always take guest comments into consideration to improve our service. Rest assured, we will work on making the atmosphere even more vibrant and engaging to ensure an unforgettable experience for all who choose to stay with us.If you have any further questions or suggestions, please don't hesitate to contact us. We hope to welcome you again in the future and offer you an even more enjoyable experience. Thank you again for choosing our property!

10/10 - 훌륭해요

Wendy

2023년 6월에 1박 숙박함
답변 제공: MATTIA 님, 2023년 7월 19일
Dear Wendy,Thank you so much for your wonderful feedback! At Radisson Collection Palazzo Nani, our utmost priority is to ensure that our guests have a memorable and comfortable stay. We strive to provide exceptional service, from the moment you step into our hotel until the time you check out.We sincerely thank you for choosing our hotel for your stay. It was a pleasure having you as our guest, and we hope to welcome you back soon for another fantastic experience. If there's anything else we can assist you with in the future, please feel free to reach out to us.Warmest regards,MATTIAConcierge

10/10 - 훌륭해요

FRANCE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Tout était parfait
2023년 6월에 1박 숙박함
답변 제공: MATTIA 님, 2023년 7월 15일
Dear Guest,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,MattiaConcierge

10/10 - 훌륭해요

NAOUELLE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hôtel avec une décoration sobre et épurée , chambre spacieuse , propre et moderne. Petit déjeuner correct, pas assez varié.
2023년 5월에 3박 숙박함
답변 제공: Mattia 님, 2023년 7월 25일
Merci pour votre commentaire! Nous sommes ravis d'apprendre que vous avez apprécié la décoration sobre et épurée de notre hôtel, ainsi que la chambre spacieuse, propre et moderne. La satisfaction de nos clients est notre priorité absolue, et nous sommes heureux que vous ayez apprécié votre séjour dans nos installations.Nous prenons note de votre remarque concernant le petit-déjeuner. Votre avis est important pour nous, et nous nous efforçons constamment d'améliorer notre offre pour répondre aux attentes de nos clients. Nous tiendrons compte de vos commentaires pour élargir et diversifier notre sélection de petit-déjeuner afin de mieux satisfaire nos clients à l'avenir.Nous espérons que vous choisirez de séjourner à nouveau chez nous lors de votre prochaine visite. Si vous avez d'autres commentaires ou des suggestions à partager, n'hésitez pas à nous en faire part. Merci encore d'avoir choisi notre hôtel, et nous serions ravis de vous accueillir à nouveau bientôt !

10/10 - 훌륭해요

Robil

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Das Hotel ist wunderschön in den Zimmern und auch die Lobby, Frühstück Bereich und die einzelnen Stockwerke. Das Personal ist sehr hilfsbereit, freundlich und professionel. Man fühlt sich da richtig wohl. Danke!
2023년 4월에 3박 숙박함

10/10 - 훌륭해요

Luciano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect
Perfect
2023년 4월에 1박 숙박함
답변 제공: Mattia 님, 2023년 7월 25일
Dear Luciano,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,MattiaConcierge

10/10 - 훌륭해요

Kyla

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic!!
2023년 4월에 2박 숙박함
답변 제공: Mattia 님, 2023년 7월 25일
Dear Kyla,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,MattiaConcierge

10/10 - 훌륭해요

jeremy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel provides a fantastic base to explore Venice. It immediately makes you feel that you are staying in an authentic Palazzo. The common areas have been beautifully restored and the rooms are very comfortable and clean. The bathrooms are fantastic. Above all, the staff are incredibly helpful and knowledgable. Nothing is too much trouble. We would definitely stay here again.
2023년 4월에 4박 숙박함
답변 제공: Mattia 님, 2023년 7월 25일
Dear Jeremy,Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at our hotel and that it served as an excellent base for exploring Venice. It's our aim to provide an authentic Palazzo experience, and we're delighted that you felt that ambiance during your stay.We're glad you appreciated the beautifully restored common areas and found the rooms to be comfortable and clean. Our team takes great pride in maintaining high standards for our guests' comfort.It's especially heartwarming to know that our staff's helpfulness and knowledge left a lasting impression on you. We always strive to go above and beyond to assist our guests, and we're thrilled to have met your expectations.We'd be more than happy to welcome you back on your next visit to Venice. If there's anything specific you'd like for your next stay, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to hosting you again soon!

10/10 - 훌륭해요

JOSE 님, SANTA CATARINA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 2박 숙박함
답변 제공: Mattia 님, 2023년 7월 25일
Dear Jose,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,MattiaConcierge

10/10 - 훌륭해요

LUIZ RAUL A

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Venice
Very nice hotel!
2023년 2월에 2박 숙박함
답변 제공: Mattia 님, 2023년 7월 25일
Dear Guest,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,MattiaConcierge

10/10 - 훌륭해요

Paola

2023년 2월에 2박 숙박함
답변 제공: Mattia 님, 2023년 7월 25일
Dear Paola,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,Mattia Concierge

10/10 - 훌륭해요

Simone

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was very surprised by what a beautiful hotel this was. The staff was so lovely and helpful. We had a junior sweet room that was super comfortable. Breakfast was amazing highly recommend
2023년 1월에 2박 숙박함
답변 제공: Mattia 님, 2023년 7월 25일
Dear Simone,Thank you for your fantastic review! We're delighted to hear that you had a pleasant surprise with our beautiful hotel. It's wonderful to know that our staff left a positive impression on you with their lovely and helpful service.We're glad you enjoyed your stay in our junior suite, finding it super comfortable for your needs. It's also great to hear that you loved our breakfast; we take pride in offering a delicious and satisfying start to the day.Your recommendation means a lot to us, and we truly appreciate it. If you ever plan to visit again, we'll be more than happy to welcome you back for another exceptional experience. Thank you again for choosing to stay with us and for sharing your kind words!

10/10 - 훌륭해요

MOON SOO

2023년 1월에 1박 숙박함
답변 제공: Mattia 님, 2023년 7월 25일
Dear Guest,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,MattiaConcierge

10/10 - 훌륭해요

Eleanor

2022년 11월에 5박 숙박함
답변 제공: Mattia 님, 2023년 7월 25일
Dear Guest,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,MattiaConcierge

10/10 - 훌륭해요

Fabian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was exactly like the pictures all the staff was Incredibly nice was so happy to stay there thank you…

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 2박 숙박함

10/10 - 훌륭해요

Imunique

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful
We stayed at this beautiful hotel and were very happy with both our room and the great customer service we will definitely return!
2022년 12월에 1박 숙박함
답변 제공: Mattia 님, 2023년 7월 25일
Dear guest,Thank you for your wonderful review! We are thrilled to hear that you had a great stay at our beautiful hotel and that you were pleased with both your room and the exceptional customer service provided by our team. Your satisfaction is our top priority, and we are delighted to know that we succeeded in making your stay enjoyable.We look forward to welcoming you back in the future! Should you have any specific preferences or requests for your next visit, please feel free to let us know, and we will do our best to ensure your stay is even more delightful. Thank you again for choosing to stay with us, and we can't wait to host you again soon!

8/10 - 좋아요

Maurice

2022년 11월에 2박 숙박함
답변 제공: Mattia 님, 2023년 7월 25일
Dear Guest,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,MattiaConcierge

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Exquisitely restored palazzo hotel
Exquisitely restored palazzo stay conveniently located adjacent to vaparetto stop. Ideal location for exploring all that the city has to offer. Plus points: luxurious contemporary interiors which respect the building’s rich history, prompt room service, and ideal location. Could be improved: check in was a laboured 15 minute process (do check in online in advance), and sound proofing between rooms is poor.
2022년 11월에 2박 숙박함
답변 제공: Mattia 님, 2023년 7월 25일
Thank you for taking the time to leave a review. We're thrilled to hear that you enjoyed your stay at our exquisitely restored palazzo and found our location conveniently located adjacent to the vaparetto stop. We're glad that our ideal location allowed you to explore all that the city has to offer.We're also pleased to know that you appreciated the luxurious contemporary interiors, which respect the rich history of the building, as well as our prompt room service. We always strive to provide the best experience possible for our guests.Regarding the points for improvement, we apologize for the inconvenience you experienced during check-in. We value your feedback and will work to streamline the check-in process to make it more efficient for our guests. We'll also address the issue of soundproofing between rooms to ensure a quieter and more comfortable stay for everyone.Your comments are invaluable to us as they help us to continually improve our services and facilities. If you have any further suggestions or concerns, please feel free to contact us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you again for choosing to stay with us!

10/10 - 훌륭해요

Jonathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really enjoyed my stay here. Lovely staff. Beautiful interior
2022년 10월에 3박 숙박함
답변 제공: Laurent Heras 님, 2022년 10월 20일
Dear Guest,Thanks for your nice review , we are happy and proud the stay was satisfactory for you.Best Regards,Laurent Heras GuerquinGeneral Manager

10/10 - 훌륭해요

Bill

2022년 10월에 3박 숙박함
답변 제공: Laurent Heras 님, 2022년 10월 20일
Dear Guest,Thanks for your nice review , we are happy and proud the stay was satisfactory for you.Best Regards,Laurent Heras GuerquinGeneral Manager

10/10 - 훌륭해요

Zhi-yu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
D
2022년 9월에 2박 숙박함
답변 제공: Laurent Heras 님, 2022년 10월 20일
Dear Guest,Thanks for your nice review , we are happy and proud the stay was satisfactory for you.Best Regards,Laurent Heras GuerquinGeneral Manager

10/10 - 훌륭해요

Hindy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 8월에 2박 숙박함
답변 제공: Laurent Heras 님, 2022년 9월 6일
Dear Guest,Thanks for your nice review!We are proud the stay was special for you.Best Regards,Laurent Heras GuerquinGeneral Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel with excellent service within a few minutes walk from Venezia S Lucia station.
2022년 8월에 1박 숙박함
답변 제공: Laurent Heras 님, 2022년 9월 6일
Dear Guest,Thanks for your excellent review , we are happy that the stay was special for you.Best Regards,Laurent Heras GuerquinGeneral Manager

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is the most stunning hotel we’ve ever stayed at. The reception team were lovely and the ballroom area beautiful. The room itself was more Art Deco style and exactly how I would want my own home to be decorated 😂. Quiet and elegant hotel
2022년 8월에 2박 숙박함
답변 제공: Laurent Heras 님, 2022년 8월 24일
Dear Ms Jennifer,Thanks for you incredible review, proud of the staff for delivering a special stay for you.Best regards,Laurent Heras GuerquinGeneral Manager

10/10 - 훌륭해요

Raphaël

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Voyage en couple
Séjour extraordinaire Emplacement de l hôtel idéal
2022년 7월에 2박 숙박함
답변 제공: Laurent Heras 님, 2022년 7월 29일
Cher Mr Rapahael, Merci infiniment pour votre commentaire! On est tre hereux que le sejour etait extraordinaire! Cordialement, Laurent Heras Guerquin General Manager