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Grand Fiesta Americana Veracruz

4.5 star property
Guests sip cocktails at the swim-up bar while planning days filled with relaxation and local cuisine discoveries in this Veracruz retreat

Choose dates to view prices

Located in the heart of Veracruz, Grand Fiesta Americana offers a peaceful escape with indoor/outdoor pools amid gardens. Enjoy breakfast at two restaurants or rejuvenate at KHAN spa. The property provides free in-room WiFi, a coffee shop, and attentive staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
The current price is ₩213,703
₩252,169 total
includes taxes & fees
May 31 - Jun 1

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About this property

Grand Fiesta Americana Veracruz

  • Luxury family-friendly resort near Plaza Las Americas Shopping Mall
  • Located close to Andamar Lifestyle Center and World Trade Center Veracruz, Grand Fiesta Americana Veracruz provides a swim-up bar, a beach bar, and a poolside bar. This resort is a great place to bask in the sun with a beachfront location and sun loungers. Indulge in a Thai massage, a facial, and reflexology at Kan Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and local and international cuisine. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a terrace and shopping on site.
  • Additional perks include:
    • An indoor pool and an outdoor pool, along with sun loungers, pool umbrellas, and a swim-up bar
    • Free self parking and valet parking
    • Continental breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an electric car charging station
    • Express check-out, babysitting (surcharge), and 12 meeting rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 233 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes.
  • More amenities include:
    • Childcare services, free infant beds, and free extra beds
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Designer toiletries and hair dryers
    • 65-inch Smart TVs with premium channels
    • Wardrobes/closets, daily housekeeping, and desks

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₩174,942 total
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1856 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 415 for adults and MXN 208 for children
  • Airport shuttle fee: MXN 550 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: MXN 1856 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 12 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Grand Fiesta Americana Veracruz have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at Grand Fiesta Americana Veracruz?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Grand Fiesta Americana Veracruz on May 31, 2026 start from ₩213,703, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Fiesta Americana Veracruz pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 1856 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Grand Fiesta Americana Veracruz?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grand Fiesta Americana Veracruz?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Fiesta Americana Veracruz provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 550 per vehicle applies.

Where is Grand Fiesta Americana Veracruz located?

Located in Boca del Río, this beachfront resort is in the city center and within 2 mi (3 km) of Plaza Las Americas Shopping Mall, World Trade Center Veracruz, and Andamar Lifestyle Center. Veracruz Aquarium and Foro Boca are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 692 out of 1000 reviews
Rating 8 - Good. 171 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

Reviews

Verified

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean staff was very nice
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff I received an update that evening to the best room in the hotel has a hot tub in the balcony great service nicest people in the world!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nuria M.

Liked: Cleanliness, amenities, property conditions & facilities
Impeccable service, cleanliness and location
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Jonah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff Jacky at the restaurant was very helpful and kind
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very well kept hotel. We experienced one of the worst cold front in years! (Wind gusts of over 80mph) And next day every staff member was engaged to make the hotel facilities look like nothing ever happened. I felt welcomed all the time, nothing but smiles. Loved the view. I'd definitely stay here again
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Grate service! Amazing staff!
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s always a great place to stay in Veracruz, conveniently located near shopping malls and various restaurants.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

CECILIA

Liked: Cleanliness, amenities, property conditions & facilities
Good service Thank you
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities
It’s been 14 years since we’ve visited I couldn’t believe how well maintained the property, pool, & ground are it’s been renovated but still a first class experience. The staff were all friendly welcoming & accommodating. Will definitely be back!
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Luz

Clean and.nice
Stayed 7 nights in Nov 2025
Verified

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed a few with some friends. While most of the stay went well. The master suite is the way to go as far as room and comfort. We did however have a couple of issues. there was mold in the bathroom. A LOT of mold. Over the toilet, under the sink, and under the vanity. There was also some questionable electrical work that was just covered with a piece of paper and not an electrical outlet or cover. We did find some discrepancies in some of our bar tabs at the pool. A couple of drinks added here and there, charges for breakfast at the restaurant for things we didn’t eat etc. It might have been oversights and they did get reversed but more of a pain than anything.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Yenni Castillo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and super friendly staff, rooms very clean and comfortable, we have a room with ocean view and it was a great experience, nice and big pool and connected to the beach; We were celebrating my daughter’s birthday and three surprised her with a piece of cake and a birthday card, I must say they were really committed to providing a great experience for all the family
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sungman

Liked: Cleanliness, property conditions & facilities
Accessibility and Cleanliness
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

martha patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love L’Occitane brand and they have it as amenities (shampoo, soap lotion etc). I was there for 4 days and didn’t need cleaning of the room, but I only asked for water, so the next day the cleaning lady brought me the water without me asking again she was so nice
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, elegant, clean, good food. Ran into Salma Hayek and Angelina Jolie..no joke. Need I say more.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the suite. For the price, comparable resorts in the United States would be 2-3 times as expensive. It was mitiuclously cleaned and maintained. The pool was wonderful. The beach was quiet and private. The neigborhood was beatuitful and you could tell that this was likely the premier neigborhood for the metro area. That buffet was good offering a wide variety of breakfest options. The staff was friendly and attentive. I cannot say enough good things about this place.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Julie

Liked: Cleanliness, amenities
This hotel was fine, but nothing special. Did not feel like a resort but more like a fancier motel 6. Staff was very friendly, but to get more coffee to the room was near impossible, they acted like the Nespresso was gold and would take over an hour just to get one pod brought to the room. The food we did have was decent and again staff was nice. Beside not being able to get coffee, it took forever to even get a drink by the pool and there was no other guest at the pool but us. We had to talk to 3 or 4 staff members who would keep sending us to someone else to get a beer. If you are thirsty, plan on being thirsty for a long time😂 Room was clean however and housekeeping very nice. Would not go back though.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Frazier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Where hospitality truly stands out

I’ve been staying at Fiesta Americana Veracruz for a long time, and every time, they find a way to make the experience even better. It’s not just a hotel—it genuinely feels like home. The staff is amazing across the board. From the front desk to room service to the incredibly kind cleaning team, everyone goes out of their way to make you feel comfortable. The rooms are always clean, the beds are super comfortable, and the whole place has a warm, welcoming vibe. Special thanks to Jose Catan and Carlos Pastelin, the heads of the concierge team, who always make me feel welcomed and appreciated. They truly go the extra mile every time. It’s the kind of place you look forward to coming back to—every single time. Thank you guys . .
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hesitant to stay at this hotel because of the negative reviews I read online. Many people said the place was old, poorly maintained, and had a bad smell. But honestly, from the moment I walked in, I got a good vibe. The staff were very friendly—from the person who helped with my luggage to the one who checked me in. No complaints there. The room was spacious and clean. It didn’t feel old or have any strange odors. I felt relaxed in my room. Very different from the Holiday Inn I stayed at on my last night—that hotel felt downright creepy.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Loved being some of the lone Americans at the resort! Highlights were the great pools, protected beach, and outstanding service. Eduardo, a server in the pool area, was amazing, even offering local info! He and his team were wonderful--many English speaking staff for a hotel not serving many English speakers... they were also patient with our Spanish and encouraging. Dora in housekeeping was also a delight, and we have no complaints about the accommodations. The concierge (Carlos) and the front desk staff were helpful. Fairly expensive for the week, but we understand the beach area is a bit more costly than surrounding areas. We were with three kids and two grandparents and couldn't have asked for an easier, more enriching experience. The wedding onsite was beautiful and expertly hosted! One area we felt could be better was for the price, you get just one small coffee pod per morning in the room, and the buffet was expensive for mornings we didn't eat that much... especially with children. In this price range, we would appreciate coffee in the room, and more breakfast options that are affordable beyond the buffet. Overall, we had a great experience. It's a beautiful hotel, pool and beach with a friendly, welcoming staff! Taxis were pretty affordable for exploring the city (though the price is always different depending on the cab driver). Beyond the beach, the city is not very walkable, so taxi's are necessary.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Oscar Mario Salinas

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, excellent staff, nice location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jerry C.

Liked: Cleanliness, staff & service, property conditions & facilities
I have experienced a great state and grand fiesta Americana Veracruz nothing but the best service extremely clean hotel wonderful amenities and most important personalized attention. Highly recommended is very safe. Food is good and is oceanfront property. I would like to appreciate very much the front desk and the staff for this great accommodation moments with my family highly recommended and extremely well taken care of facility.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the grand old lady of the Riviera Veracruzana. Spaciously laid out, beautiful materials, rooms with real good-size terraces, great restaurants, and super friendly service. The beach is hard sand like a tidal mud flat, but it is behind a reef, to totally safe for kids. The pool is lagoon style, but still offers an opportunity for early morning swimmers to get some serious exercise (one half-circle between the bridges is a 100 yards). In terms of value for money, it would be difficult to beat, I think. Love this place.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 3 nights in Apr 2026