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홈우드 스위트 빅토리아, 텍사스 여행 후기

3 out of 5
홈우드 스위트 빅토리아, 텍사스
6705 Ne Zac Lentz Pkwy, Victoria, TX

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 440개 이용 후기 중 313개" "
평점 8 - 좋아요. 440개 이용 후기 중 74개" "
평점 6 - 괜찮아요. 440개 이용 후기 중 22개" "
평점 4 - 별로예요. 440개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 440개 이용 후기 중 17개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Melissa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s being renovated which it desperately needed.
2024년 3월에 2박 숙박함

6/10 - 괜찮아요

Mario

좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Renovations need to hurry up. My family and I stayed here a few months ago and the renovations were already going on.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Rose

2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Rosita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

KARLA

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

4/10 - 별로예요

Lilia

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Maybe once it's renovated....
Hotel was in beginning stages of renovation. Old and dirty. From the entry way to room, cluttered with materials for renovation. Room carpet was dirty and bedding was old. Room was spacious. Some guests were given renovated rooms but not us.
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Jonathon

2023년 12월에 1박 숙박함

8/10 - 좋아요

Allen

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

4/10 - 별로예요

Foy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
A mess!
Stayed there before. Great location for of needs and excellent staff. When we arrived this time drive-up canopy blocked with piles of new furniture and remodeling materials. Lobby full with old furniture. 1st floor rooms and hallway in disarray. We could live with all that. BUT they left the outside doors unlocked either purposefully or were unable to repair them.(after calling to their attention) I stay in hotels for at least the idea of higher security. VERY dissatisfied with this stay. Hope they finish the remodeling soon and take their security more seriously.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Eduardo

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place
Love that they are remodeling making it better and it is already good
2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Joey

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Poorly run hotel with lots of excuses why
My wife and I travel professionally and live on the road full time. We booked a 1 bedroom king suite several weeks before staying here. When we arrived we were informed that the hotel was overbooked and we were moved into a smaller room that was not a suite despite the fact when I booked, there were many available. Of course, there were lots of excuses as to why it happened, and no answer was given as to why we were pushed out into a smaller room, despite booking weeks in advance. This is the third time in the last 6 months we have had this happen at a Hilton property. It has not been an issue in any of the other hotel chains we have stayed at. Only Hiltons. Oh, and of course, excuses were given as to why we couldn't be refunded the difference in price. So we payed a premium price for the cheapest room. Additionally, the hotel is being renovated so it's torn up and trashed everywhere with lots of noise due to the work being done. If we had known this was happening, we would have NOT booked here. But of course, they don't note this at the time of booking. So they charged the normal price for a subpar stay. My perception of Hilton is that it's being poorly run overall, including this hotel. I can not recommend staying here, and we've given up on Hiltons. We will not stay at one again.
2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Kristen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room and pool were great! Room was very spacious and clean. Was disappointed in the breakfast. By 9am most of the food was gone and not refilled.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Mario

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A towel used to clean the washroom was left on the shower curtain. Some left over food from a previous guest was found on the sofa. We asked someone from the housekeeping to clean the room but they said there’s no one.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Jamie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice place to stay!
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

James and Veige

연인과의 여행
좋아요: 직원 및 서비스
Stayed over the weekend. Cons: Pool had leaves/debris in it, green tint to water, with the heat it does not take long for algae to form, and was not cleaned until the following Monday when we saw someone doing maintenance. Carpet in room although vacuum, needed shampooed. Floor grout needed a deep cleaning. We bought a tub mat for the shower due to the tub flooring being slippery when wet. No way to charge phones unless you bring a wall charger with you or purchased one. We collected our bath towel replacements from the laundry ourselves Pros: Personnel seem to be nice. Breakfast area in the morning was very good. I, myself loved having a kitchen, living, bedroom, and bath areas in the room. Bed was comfortable. Location was good. Price seem to be the same around the town for all the Hilton locations. Would I use this place again, maybe. I was expecting much better cleanliness, and tech updates from such a high end company I guess.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
GREAT HOTEL
This was the first time using your hotel and i loved it. was very comfortable! The beds were excellent! I was surprised at how big the room was. Will definatly stay there again.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Luke

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We loved it

10/10 - 훌륭해요

Lisa

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Rene Z

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Ruth

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Poor Breakfast.!! No lunch neither dinner options!! But the stay, the suite was excellent!!!
2023년 7월에 5박 숙박함

8/10 - 좋아요

Ramiro 님, Austin

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Spacious bedroom and nice living & kitchen. They fixed the bath sink plug by removing it. The breakfast was sausage, sausage and sausage and eggs. . The time they served Chorizo and eggs, they ran out quickly. Then, they told me they were not going to make any more even if it’s one hour before breakfast ending period but they still had plenty of link sausages. Mgr didn’t care either.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Marty

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Better than most
Better than most. I travel 4 days a week. Great room. Great bed. A nice snack selection and free drinks is a plus. Better than most!
2023년 6월에 1박 숙박함

8/10 - 좋아요

Andrew

연인과의 여행
좋아요: 직원 및 서비스
Well lit at night and easy parking.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

Denise

좋아요: 청결 상태, 직원 및 서비스
We had a nice stay. There were a few things that caught my eye. The furnishings are somewhat worn out. The curtains Iin our room were loose and old.the caulking in the shower needs to be repaired. A few stains on on the carpet. The hotel is very clean and the staff very helpful and friendly.
2023년 6월에 1박 숙박함

6/10 - 괜찮아요

Terence

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

George

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Debra 님, Houston

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I have stayed here several times and each time I have been pleased with the cleanliness, quietness, and excellent staff, and breakfast.
2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Bonifacio

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms were nicely decorated, beds were of good quality, layout of the room was good, clean, and this out of everything stood out and grabbed my attention right away, the room smelled amazing. Whatever scents they had going smelled awesome. You don't get that at a lot of other establishments
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Ranko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean room with kitchen. Big fridge. Nice walk-in shower - big plus. Good breakfast.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Rooms are great size and clean. Also in a good area.
2023년 5월에 1박 숙박함

8/10 - 좋아요

Steffanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean and staff was very friendly. The TV was not HD and the cable channels did not match up to the guide. That’s the complaint. Great overall.
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Terrence

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was awesome...even though it rained!
2023년 4월에 1박 숙박함

10/10 - 훌륭해요

Britni

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel. Spacious rooms, very clean, and staff was lovely.
2023년 4월에 1박 숙박함

4/10 - 별로예요

Erika 님, Waco

출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is already very old, and it needs to change even the furniture you sit on the sofas and all the cushions are crushed because they are so old. The walls in the corridors the tapestry all raised. But the worst is the lousy front desk service. I would never stay there again
2023년 4월에 2박 숙박함

6/10 - 괜찮아요

Andrew

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
I stayed here for one night while seeing my sister and her family. This is my second time staying here. The GOOD: The lobby and breakfast room were very nice. The front counter person was super friendly, professional and helpful. I called ahead to see if a room was available for me to check in early, and it was! They were very nice on the phone. Upon check in, they put a $10 hold on your credit card in case I made any purchases during my stay like incidentals, snacks, etc. They have TONS of snacks beside the front desk if you’re hungry late at night. The towels seemed really clean. The bed was made beautifully. The BAD: Unfortunately, only one of my room keys worked (I just used the working one). My room was on the third floor (Rm. 303) I had to call down to get a chair for the desk/dining table (they came right up with it). The bathroom wasn’t very clean. It looked as though housekeeping just hasn’t been doing a thorough job. There was very noticeable dust accumulation on the floor around the bathroom sink. Toothpaste spatter on the mirror. The shower stall had mildew and hair in it. While trying to rinse the hair off the wall with the shower stream, a plastic part of the shower head fell off. Low water pressure and a shower head clogged from hard water made my shower sad and disappointing.The mugs and cups are very tiny. Bring your own. I might stay here again if the price is right.
2023년 3월에 1박 숙박함

8/10 - 좋아요

Rhonda

2023년 3월에 1박 숙박함

2/10 - 너무 별로예요

Tiffany

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스
I booked to stay for 2 nights. The room that I paid for was apparently sold out. So they just put me in a different room. I was supposed to have a double Queen suite. I ended up with a King regular room. I just wanted to be reimbursed for the first night they had us in the King room. Because the second night they were able to put us in what I paid for. I’m not sure why this is/was a big problem. But I seem to get little to no help from the front desk. I’ve stayed here a few times before but not sure if I will return. Make sure you get what you paid for!!!
2023년 3월에 2박 숙박함

4/10 - 별로예요

Michelangelo

2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Ray

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Spring Break getaway.
Great Location. Restaurants and shopping nearby. One problem is Signage, there is a large Bank Sign in front of the very small Hotel ground sign.
2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Ricardo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 2박 숙박함

10/10 - 훌륭해요

Chad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The suite rooms were large and the staff was very accommodating, including the shuttle that picked and dropped us off at multiple locations.
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This Hotel is Amazing Gps Got Us Lost & The Lady Who Checked Us In Was So Nice & Helped Us Get To The Hotel & When We Got There She Was Was So Welcoming & Nice The Hotel Was Clean & Nice The Beds Were So Comfortable 😀 Breakfast Area Was Clean & Lady Was Friendly & Helpful I Would Definitely Recommend Staying Here 👌 & We Definitely Be Booking Again If My Daughter Chooses Uhv As Her College 😊 & The Lady At Check In Was Very Knowledgeable About Places Around The Hote Over-all Its An Great Hotel To Stay
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Adelita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent!
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Cedric

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Carlos

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 2월에 1박 숙박함

8/10 - 좋아요

Dustin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Overall amazing property!!
Overall a very nice property. The outside is well maintained and this includes the outdoor pool area and grills. Check in was easy and customer service is very good. My stay was for 4 full days. The condition of the room was very good for a hotel a little over 5 years old. Very clean. My only concern is that a lot of construction workers and oilfield workers stay at this hotel and they are tough on the rooms and it is evident. This is not the fault of the hotel. Nicks on walls and furniture. My only concerns were the heating at first was not working but they sent someone u; within 5 minutes and the issue was immediately corrected to my pleasure. The cardio machines do not work in the gym ( Maybe this has been corrected since my stay ). The mirror in the restroom that slides open was broke at the bottom. Again, this is not the hotels fault but the types of people who stay in these rooms I guess they are very hard on the rooms. The glass was not broke but the sliding mechanism was. To finish amazing customer service, great evening socials with free food, beer, and wine. This is only Monday - Wed. Very clean all over the property. I would recommend this if you need a full kitchen and amenities that offers and I would 200% stay again.
2023년 1월에 4박 숙박함

2/10 - 너무 별로예요

Matthew

2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Charles

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic Value. I could live here.
2023년 1월에 1박 숙박함