elaya hotel vienna city center, Trademark by Wyndham

4.0 star property
Vienna's historic landmarks await just steps from this city center hotel, where travelers find themselves minutes from Stephansplatz and St. Stephen's Cathedral

Choose dates to view prices

Elaya hotel vienna city center puts travelers in Vienna's heart with staff who know the city inside out. Guests connect with free WiFi, drop off laundry for dry cleaning services, and get insider advice on tickets and tours that make exploring this historic capital effortless.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
The current price is ₩284,342
₩320,874 total
includes taxes & fees
Mar 30 - Mar 31

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Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Junior Suite, 1 Queen Bed

  • Sleeps 4
  • 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Innere Stadt, a neighborhood in Vienna, elaya hotel vienna city center, Trademark by Wyndham is near a metro station. Hofburg Imperial Palace and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Belvedere and Ernst Happel Stadium. Urania and University of Music and Performing Arts are also worth visiting. Visit our Vienna travel guide
Map
Wildpretmarkt 5, Vienna, 1010

What's nearby

  • St. Stephen's Cathedral
    St. Stephen's Cathedral
    2 min walk - 0.2 km
  • Stephansplatz
    Stephansplatz
    2 min walk - 0.2 km
  • Hofburg Imperial Palace
    Hofburg Imperial Palace
    5 min walk - 0.5 km
  • Spanish Riding School
    Spanish Riding School
    5 min walk - 0.5 km
  • Vienna State Opera
    Vienna State Opera
    11 min walk - 1.0 km

Getting around

  • Stephansplatz U-Bahn
    5 min walk
  • Vienna Mitte Station
    14 min walk
  • Vienna International Airport (VIE)
    26 min drive

Restaurants

  • Café Korb
    1 min walk
  • Fabios Restaurant Bar
    2 min walk
  • Würstelstand Hoher Markt
    2 min walk
  • WEIN & CO Bar Stephansplatz
    2 min walk
  • the coffee.
    3 min walk

About this property

elaya hotel vienna city center, Trademark by Wyndham

Upscale hotel near St. Stephen's Cathedral
Close to Stephansplatz and Spanish Riding School, elaya hotel vienna city center, Trademark by Wyndham provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and multilingual staff
  • Smoke-free premises, a 24-hour front desk, and tour/ticket assistance
  • Concierge services, luggage storage, and an elevator
  • Guest reviews say great things about the helpful staff and location
Room features
All guestrooms at elaya hotel vienna city center, Trademark by Wyndham include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with cable channels
  • Travel cribs, heating, and daily housekeeping

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 35 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 20 per person

Family friendly

  • Laundry facilities
  • Travel crib

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Wheelchair-accessible path to elevator

More

  • 100% renewable energy
  • 11 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Nearby parking fee: EUR 35 per day (1312 ft away)
  • Pet deposit: EUR 0 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Amadeus Hotel Wien
Amadeus Wien
Amadeus Hotel Vienna
Amadeus Vienna
Arthotel ANA Amadeus
Elaya Vienna City Center
elaya hotel vienna city center Hotel
elaya hotel vienna city center Vienna
elaya hotel vienna city center Hotel Vienna

Frequently asked questions

Is elaya hotel vienna city center, Trademark by Wyndham pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total). There's a deposit of EUR 0 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at elaya hotel vienna city center, Trademark by Wyndham?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at elaya hotel vienna city center, Trademark by Wyndham on Mar 30, 2026 start from ₩284,342, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at elaya hotel vienna city center, Trademark by Wyndham?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at elaya hotel vienna city center, Trademark by Wyndham?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Does elaya hotel vienna city center, Trademark by Wyndham provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is elaya hotel vienna city center, Trademark by Wyndham located?

Located in Innere Stadt, this hotel is within a 5-minute walk of Stephansplatz and St. Stephen's Cathedral. Hofburg Imperial Palace and Spanish Riding School are also within 10 minutes. Stephansplatz U-Bahn is 5 minutes by foot and Salztorbrücke Tram Stop is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

elaya hotel vienna city center, Trademark by Wyndham Reviews

9.0

Wonderful

9.2

Cleanliness

9.6

Location

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 511 out of 858 reviews
Rating 8 - Good. 258 out of 858 reviews
Rating 6 - Okay. 52 out of 858 reviews
Rating 4 - Poor. 24 out of 858 reviews
Rating 2 - Terrible. 13 out of 858 reviews

Reviews

Verified

10/10 Excellent

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In central area with great access within walking distance to many things. Only downside was no foyer/lounge area.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dani

Liked: Cleanliness, amenities, property conditions & facilities
very pleasant host, super nice accommodation and its in the center
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Antje

Liked: Cleanliness, staff & service
Hotel ist io. Ich persönlich empfinde den Preis jedoch für die Leistung als zu hoch. Da gibt es für deutlich weniger Geld höherwertigen Hotels ein paar wenige U-Bahn-Stationen weiter. Schlimm war, dass es in der Dusche kein warmes Wasser gab. Die Wände sind sehr hellhörig, so dass man den Nachbar schnarchen hört. Die Müllwagen am Morgen sind ebenso sehr laut.
Stayed 1 night in Jan 2026
Verified

8/10 Good

LISBERT

Liked: Cleanliness, property conditions & facilities
Central location. Just 3 minutes walk to Stephen’s Cathedral. Room was specious. Staff were attentive. Only drawback was the foul smell in the bathroom most likely plumbing related.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Frank Horst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Sophie

Liked: Cleanliness, property conditions & facilities
Friendly and welcoming staff.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms. Good central location.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for us and we had everything we needed. The room was clean and comfortable and we’d happily stay here again.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities
Clean great location and very nice staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Semih

Liked: Cleanliness, staff & service, amenities
Oda temizdi, personel güler yüzlü, şehir merkezinde
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Gemütliches Zimmer, freundliches Personal, hervorragendes Frühstück.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Room was spotless and spacious , excellent location close to centre . Only downside is we found it difficult to control the temperature .
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not eat breakfast at the hotel. It was a nice room, except the towel heater did not work. Great area. Lots of shopping and restaurant options
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Laura

Standard rooms were tight. Double deluxe room had a less than private sliding door on bathroom. Pillows were awfully lumpy. Some rooms had a coffee machine but not a kettle to make a cup of tea.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
The reception and receptiveness to the needs of a client is something I look for and generally find indicative of the level of service and care a hotel regar. It areas to time for the hotel and communicates the
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Joe

Disliked: Cleanliness, staff & service, amenities
Having normal expectations of a hotel, you’re made to feel like a massive inconvenience. Checked in and was given a room with 2 large windows that were fully open. Fine, but hen we realised the heating was broken, and the blind on one of the windows was broken (stuck open), so room was freezing (also smelt of pee in bathroom). Staff, after some under their breath moaning, moved us to a new room. After first night, had no sleep as there was only 1 pillow per person in the room (you’d expect some spare in a wardrobe). When I asked for extra pillows the next night, the staff made out like it was a massive deal and basically complained about having to fetch them. Basically, the location of the hotel is perfect, but the staff or management aren’t really to thank for that. They’re responsible for ensuring you have a good stay, and they completely lacked any decent hotel management qualities in that respect.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Elaine Denise

Liked: Cleanliness, property conditions & facilities
Lovely room from 2nd day. First night we weee in an attic room, the bed was amazing but the room looked nothing like the pictures. The new room was very pretty but the bed was hard……you can’t have everything…..
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Svetlana

Liked: Amenities, property conditions & facilities
location is the best point. everything else is ok.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Boris

Liked: Amenities, property conditions & facilities
Excellent location,decent room,helpful stuff.Its modern and clean overall, but cleaning service us strange. They changed towels and do your beds every day,nothing else.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, property conditions & facilities, room comfort
The reception staff were very friendly. Location amazing - so close to the centre - we couldnt believe how close we were. Everywhere was clean (& warm) which was perfect. The only negative we had was the lack of choice at breakfast and the service from the waitress, she spent the whole time on her phone with her earplugs in her ears - never known anything like it. Fair to say we didnt fill her tip jar. We even had to go in to the kitchen to ask for a coffee - at which time we were interupting her facetime! Aside from that, the hotel was brilliant and we would stay here again, we would just go out for breakfast.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Sandiep

Liked: Cleanliness, property conditions & facilities
This hotel was perfect for visiting Vienna, right in the middle of the city centre. I had a single room and my room was lovely. The hotel was very accessible when it comes to public transportation. I was a solo female traveller in Vienna and I always felt safe at this hotel. I travelled by train and metro to the hotel from the airport when I arrived in the city last week without any problem. Via Uber it took about 25 minutes to get back to the airport for my return flight home. The hotel was a literal 5 minute walk from places like St Stephen’s Cathedral and the major shopping street in the city - Karntner Strasse. All the main points of interest in the heart of the city are walkable from this hotel. I would definitely recommend this location to base yourself from when travelling to Vienna.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
Fantastic location. Staff really helpful.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t eat breakfast so I didn’t pay attention to what they had!
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent accommodations. Central location. Nice neighborhood.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Sharon

Liked: Staff & service
Pillows were so bad
Stayed 1 night in Nov 2025