Is ampm Hotel Schönbrunn pet-friendly?

No, only service animals are welcome at the property.

How much is parking at ampm Hotel Schönbrunn?

Self parking is available for EUR 15 per day. Limited spots are available.

What time is check-in at ampm Hotel Schönbrunn?

Check-in start time: 3 PM; Check-in end time: midnight.

Where is ampm Hotel Schönbrunn located?

Located in Penzing, this hotel is 0.7 mi (1.1 km) from Schönbrunn Palace and within 3 mi (5 km) of Museum of Natural History and Hofburg Imperial Palace. Vienna State Opera and Spanish Riding School are also within 3 mi (5 km). Johnstraße-Linzer Straße Tram Stop is only a 2-minute walk and Linzer Straße/Reinlgasse Tram Stop is 4 minutes.

ampm Hotel Schönbrunn Reviews, Deals & Photos 2025

10/10 Excellent

Carmen

Apr 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very kind people at the desk. Great place for great price

Stayed 1 night in Apr 2025

2/10 Terrible

Sharmayn

Jul 9, 2025

Disliked: Amenities

Horrible could not even check in hopefully we will be refunded our money.

Stayed 1 night in Jul 2025

6/10 Okay

ignacio

Apr 9, 2025

Decent but under renovation

Decent hotel, small rooms but with space enough for a couple of days. Check in and check out was easy and it was clean. The hotel is under renovation, hopefully soon will look better.

Stayed 4 nights in Apr 2025

10/10 Excellent

Andreas

May 28, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Julia Anna

Jul 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was greeted by a fun member of staff and made my stay so enjoyable, you have lovely staff and the property is clean shops near by was perfect for my stay .

Stayed 4 nights in Jul 2024

8/10 Good

Marise

Aug 11, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Good location, but a little far from the metro.

Stayed 5 nights in Aug 2024

10/10 Excellent

Nancy

Jun 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Room was clean, the area is safe. If they have a coffee machine in the room it will be better.

Stayed 4 nights in Jun 2024

8/10 Good

Verified traveler

Jun 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget friendly option, basic and clean which was exactly what I was hoping for. Was able to leave my bag before check in. A tram stop right outside which can take you to a couple different tube stops to get into town.

Stayed 2 nights in Jun 2024

8/10 Good

Sabine

Jun 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everthing is Fine , and all was Good . The bed was very Good

Stayed 1 night in Jun 2024

6/10 Okay

Luis

Feb 10, 2025

Liked: Cleanliness, staff & service

Check in service is a completely disaster. I had to wait 2 hours and we saw every day were many people at the reception with the same problem.

Stayed 2 nights in Feb 2025

6/10 Okay

Milan

Mar 9, 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Check-in-code did not arrive on time ( one hour before Check-In ), we had to wait in front of the hotel. After communicating over WhatsApp we received the code 20 minutes later. After the check-in process started they had only one room for us and needed more time to give us the second one

Stayed 3 nights in Mar 2025

10/10 Excellent

shuang

Sep 21, 2024

Liked: Cleanliness

The signal of WiFi for the rooms are not very good.

Stayed 3 nights in Sep 2024

2/10 Terrible

Fawad

Jul 15, 2024

Disliked: Cleanliness, staff & service

Terrible hotel with terrible staff rude and bad breakfast, and Air Conditioning does not work, stay away from this hotel

Stayed 1 night in Jul 2024

4/10 Poor

Vitor Pacheco

Feb 17, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities, property conditions & facilities

Name of the hotel is different than the name online. There is no front desk. I did not receive the email with the details to get in on time. It was very hard to find the hotel and get assistance. The breakfast service is terrible with very unpleasant people and a distrust not allowing a simple woman's bag to be taken to the breakfast room. It is very unlikely that I will use this hotel again

Stayed 2 nights in Feb 2025

10/10 Excellent

lynne

May 16, 2024

Liked: Cleanliness, staff & service, amenities

mattress had sunk down so made it difficult to get out of bed - not level with the sides of the bed frame (room 309) hotel decor getting bit dated now been staying there for at least 5 or six years and decor/furniture hasn't changed. area around not bad two decent supermarket shops, takeaways and resturants and transport. plently of shops/resturants within walking distance. very hilly. hotel located in residential area, I stay there because family live in area. its always been a good stay. would recommend

Stayed 4 nights in May 2024

4/10 Poor

Lisa

Aug 1, 2024

Disliked: Staff & service, property conditions & facilities

We stayed for a week and they didn't clean up the room even once. When we asked them they told us the manager doesn't allow cleanings during the stays. The only thing we managed to get where fresh towels

Stayed 7 nights in Jul 2024

4/10 Poor

Emil

Mar 29, 2025

Liked: Cleanliness

Disliked: Staff & service, amenities

The check in is supposed to be automated, One should receive an email with details of the room number and the code for the key holder. But the email we got had 'insert the number here' instead of the numbers. This led to a 30 minute phone-call because the hotel rep was so incompetent that she could not find the reservation. The worst of all was the staff in the breakfast room. Never seen something like this in my life - I was asked to open my bag and prove that I did not nick any food for later. And I am 66 years old! What a disgrace. Finally room keys seem to work for one day only. We stayed five nights and had to get them reset four times! Other than all this, the hotel would have been a fine 3* star hotel. The staff make it a zero-star hotel.

Stayed 5 nights in Mar 2025

2/10 Terrible

Verified traveler

Jul 12, 2024

Disliked: Cleanliness, property conditions & facilities, room comfort

Not clean!

There was crap on the outside of the toilet and gum on the floor under the bed. Disgusting!

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Apr 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Very nice hotel, the room was clean and comfy, the bed was a little bit hard for my liking and pillow a bit lumpy but got well rested nevertheless. The room was otherwise quiet but the sounds from the corridor could be heard a bit too loud, but luckily were not too frequent. Breakfast was tasty with different types of bread and different meaty toppings, spreads and cheese, boiled eggs, yoghurt and cereal, fruit salad, different jams, coffee, tea and juice, all tasty and well enough to start the day with full belly. The staff was polite. The location was a walk distance from the Schönbrunn palace.

Stayed 3 nights in Apr 2023

8/10 Good

Martha

Aug 19, 2024

Liked: Staff & service

Adequate

It was ok, check in was quick! Room was ok but no bathroom space, parking was adequate but the EV charger was Tesla which we had issues using as Tesla site said to ask reservation to be able to use and they said they didn’t know…but the person I asked didn’t speak English well My only issue was the entire hotel smelled of bleach?? Smoke I am not sure which but it was strong and in the makeshift closet of room was a misty odor Good location didn’t have the food, overall it was fine

Stayed 2 nights in Jul 2024

6/10 Okay

Karen

May 27, 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

Basic no-frills property very close to Schonbrunn palace and bus stop right across the street, a few decent cafes and restaurants nearby. The staff is helpful. AC in building was out which made daytime uncomfortable - I was able to cool the room down by opening the windows in the evening BUT there’s a cafe next door with a loud smoking patio. Probably just a one-off since everything else was pretty ok. Bed comfortable, everything worked, clean enough. No major complaints.

Stayed 3 nights in May 2024

8/10 Good

Verified traveler

Mar 11, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

Much better communication between staff and guests

"Self check-in" for which not enough information was provided. Very poor readiness of the person who came to the reception to solve the guests' problems. In my case, very quick help with the check-in process via WhatsApp (room and parking codes). The guest does not receive precise instructions for self check-in before arrival and cannot be sure whether he will have a reserved parking space. It is imperative to insist on self check-in before setting off on a trip! Breakfast modest but satisfactory. The lady in the restaurant was not informed that breakfast is included in the reservation if the reservation is made through hotels.com. Cleanliness of the room, restaurant and facility 4 out of 5 - quite good. We stayed in a triple room on the 5th floor. The biggest problem is poor communication between the few staff (manager on the internet, restaurant staff, support at the reception). A hotel with great potential and average implementation that may cause problems for some. Location excellent, close to Schoenbrunn, U-bahn and tram stations.

Stayed 2 nights in Mar 2025

4/10 Poor

diane

Sep 8, 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Unfriendly staff, small room with no comforts.

We were there 2 days before a large group trip. The people at the front desk were quite unpleasant. They could not tell us if we could stay in the same room on the third night... we only found out on the third morning. There were no glasses fridge, or kettle.We paid the same as friends who had a lovely terrace and table and chairs down the hall from us. I would not return here. Breakfast was good.

Stayed 2 nights in Sep 2023

2/10 Terrible

Antti-Aslak

Mar 13, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing works, and got food poisoning

Despite other bad reviews, I thought giving them a try, was a big mistake... I never got any check-in information; I had to call for it to get into our room. During the same call, I got a parking space, except it was already taken, and I had to call again to get a free space. In the room, the plug mechanism in the sink was broken and it could not be opened so we couldn't use the sink. I called for that too, they said that repair comes in couple of hours, never in our 2 nights stay they didn't fix it. At the breakfast, they first didn't find that we had prepaid breakfasts. Milk and liver pates were at room temperature, and I made a mistake by eating liver pate and got food poisoning from that. When we returned from the city on the second night, the room key didn't work, and we had to call service again. My advice is to stay away from this place, I won't step foot there ever again.

Stayed 2 nights in Mar 2025

2/10 Terrible

Kathryn

Dec 6, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unclean

My stay was not good and the hotel was not value for money. The main problem was the cleanliness. I was given a room that had not been cleaned. There were hairs all over the bathroom and overflowing bins. I let reception know and they seemed annoyed to change me. The next room had been cleaned but it wasn't clean. The bed had hairs on them and there was mould in the shower. The hallways were also dirty. I would not stay at this hotel again.

Stayed 1 night in Dec 2022

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