Mercure Wien City

Mercure Wien City in Vienna offers a prime location near Karmeliter Market, perfect for exploring attractions with knowledgeable staff.

A hotel lobby with a reception desk, a seating area with tables and chairs, a bar area with bottles, and a large window with curtains. - Mercure Wien City (Vienna)

A modern living room with a sofa, chairs, a coffee table, and a bookshelf. - Mercure Wien City (Vienna)

A modern hotel entrance with a sign reading 'Mercure Hotel,' large windows, and potted plants. - Mercure Wien City (Vienna)

An outdoor seating area with a sofa, chairs, and umbrellas, set against a wall with a textured pattern. - Mercure Wien City (Vienna)

This upscale Vienna retreat offers practical amenities that make exploring easy. Travelers appreciate the on-site car rentals, convenient snack bar, and in-room WiFi. The multilingual staff provides concierge services and tour assistance that previous guests consistently praise.

Excellent

Popular amenities

Pet friendly
Free WiFi
Air conditioning
Business services

₩227,333 total

includes taxes & fees

Aug 17 - Aug 18

Room options

Check availability for these dates

Tonight

Jul 28 - Jul 29

Tomorrow

Jul 29 - Jul 30

All rooms

1 bed

2 beds

Showing 5 of 5 rooms

A hotel room with a large bed, a desk, a chair, and a suitcase.

Superior Room (King Size or 2 Single Size Beds)

Excellent

City view
24 sq m
1 bedroom
Sleeps 3
1 King Bed OR 2 Twin Beds
Free WiFi

A hotel room with a large bed, a desk with a chair, a TV, and a view of the outdoors.

Standard Room, 1 Queen Bed

Excellent

City view
19 sq m
1 bedroom
Sleeps 2
1 Queen Bed
Free WiFi

A hotel room with a bed, a desk, a chair, a suitcase, a laptop, and a television.

Standard Room, 1 Double Bed

Very good

19 sq m
Sleeps 1
1 Double Bed
Free WiFi

A hotel room with a bed, a desk with a coffee maker, a suitcase, and a hanging coat rack.

Standard Room, 1 Double Bed, Accessible

Sleeps 2
1 Double Bed
Free WiFi

A hotel room with a bed, a desk, a chair, a mirror, and a lamp.

Privilege, Room, 1 King Bed

Wonderful

City view
19 sq m
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

About the neighborhood

Located in Leopoldstadt, a neighborhood in Vienna, Mercure Wien City is in the entertainment district and on the riverwalk. Vienna Crime Museum and Vienna State Opera are cultural highlights, and some of the area's notable landmarks include Schwedenplatz and Stephansplatz. Karmeliter Market and St. Ruprecht's Church are two other places to visit that come recommended. Visit our Vienna travel guide

Hollandstrasse 3, Vienna, Vienna, 1020

What's nearby

Stephansplatz
9 min walk - 0.8 km
St. Stephen's Cathedral
11 min walk - 1.0 km
Hofburg Imperial Palace
14 min walk - 1.2 km
Vienna State Opera
19 min walk - 1.6 km
Schwedenplatz
5 min walk - 0.4 km

Getting around

Salztorbrücke Tram Stop
3 min walk
Vienna Mitte Station
19 min walk
Vienna International Airport (VIE)
20 min drive

Restaurants

wilheim bar
2 min walk
Feuerdorf am Donaukanal
5 min walk
Adria
2 min walk
Tre Viet
3 min walk
Taste!
2 min walk

About this property

Mercure Wien City

Upscale hotel near Schwedenplatz
Located close to Karmeliter Market and Vienna Crime Museum, Mercure Wien City provides car rentals on site and a snack bar/deli. Guests can connect to free in-room WiFi.
Additional perks include:
- Buffet breakfast (surcharge), self parking (surcharge), and a front-desk safe
- Smoke-free premises, tour/ticket assistance, and concierge services
- A 24-hour front desk, an elevator, and multilingual staff
Room features
All 123 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs.
More amenities include:
- Recycling, LED light bulbs, and eco-friendly cleaning products
- Bathrooms with eco-friendly toiletries and showers
- HDTVs with digital channels
- Heating, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Pet friendly
Free WiFi
Restaurant
Air conditioning

₩230,587 total

includes taxes & fees

Jul 30 - Jul 31

Compare similar properties

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Self parking on site (EUR 25 per day)
Limited onsite self parking
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 26 for adults and EUR 26 for children
Snack bar/deli

Family friendly

Snack bar/deli

Conveniences

24-hour front desk
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Outdoors

On the riverwalk

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 accessible parking spaces
Elevator (35 inch wide door)
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (31 inches high)

More

7 floors
Built in 1992
Double-glazed windows
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Reusable cups
Reusable tableware
Smoking not allowed
Some LED lighting used
Waste recycling policy

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Hypo-allergenic bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

LCD TV with digital channels

Food and drink

Limited room service

More

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches used
Heating
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
LED lighting
Recycling
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in fee: EUR 30

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: EUR 59

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Children aged 11 and younger eat free breakfast

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: EUR 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately EUR 26 for adults and EUR 26 for children
Self parking fee: EUR 25 per day
Pet fee: EUR 15 per pet, per day
Service animals are exempt from fees
Early check-in fee: EUR 30 (subject to availability)
Late check-out fee: EUR 59 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

Parking height restrictions apply

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is Mercure Wien City pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Mercure Wien City?

As of Jul 28, 2026, prices found for a 1-night stay for 2 adults at Mercure Wien City on Aug 17, 2026 start from ₩197,681, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 25 per day. Limited spots are available.

What time is check-in at Mercure Wien City?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Early check-in is available for a fee of EUR 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure Wien City?

Check-out is at noon. Late check-out is available for EUR 59 (subject to availability).

Where is Mercure Wien City located?

Located in Leopoldstadt, this hotel is within a 5-minute walk of Karmeliter Market and Vienna Crime Museum. Schwedenplatz and St. Ruprecht's Church are also within 10 minutes. Salztorbrücke Tram Stop and Marienbrücke Tram Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Mercure Wien City Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Amenities

9.2

Staff & service

8.8

Property conditions & facilities

Verified

8/10 Good

Alejandro

Mar 23, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location, clean , good staff.

Stayed 2 nights in Mar 2026

Verified

Verified traveler

Apr 12, 2025

Feb 20, 2025

Feb 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location.

Had a wonderful stay at the hotel. Everything was very nicely appointed. Room was nice, clean and very comfortable.

Stayed 4 nights in Feb 2025

Verified

6/10 Okay

giovanni

Jan 5, 2026

Liked: Cleanliness, staff & service

Cleaning team very good,room was very small,only get a clothes rack,had to live out of a suitcase,expensive for what you get,hotel in need of some spending on it.

Stayed 3 nights in Dec 2025

Mercure Wien City

Choose dates to view prices

Photo gallery for Mercure Wien City

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Superior Room (King Size or 2 Single Size Beds)

Superior Room (King Size or 2 Single Size Beds)

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

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About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Mercure Wien City

Awards and affiliations

Similar properties

The Hoxton, Vienna

Property amenities

Internet

Parking and transportation

Food and drink

Family friendly

Conveniences

Guest services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property class

Frequently asked questions

Have a question?

Reviews

Mercure Wien City Reviews

Excellent

9.0

8.4

9.2

8.8

Reviews

8/10 Good

Alejandro

Alejandro

10/10 Excellent

Dawn

Dawn

10/10 Excellent

Ajay

Ajay

8/10 Good

james

james