외관

슈타이겐베르거 호텔 헤렌호프 여행 후기

4.5 out of 5
슈타이겐베르거 호텔 헤렌호프
Herrengasse 10, Vienna, Vienna

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 1002개 이용 후기 중 801개" "
평점 8 - 좋아요. 1002개 이용 후기 중 149개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 30개" "
평점 4 - 별로예요. 1002개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 9개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

DONG MIN

2023년 9월에 2박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2023년 9월 22일
Dear Dong Min, thank you so much for your amazing review about your stay at our hotel! Kind regards, your Steigenberger Herrenhof Team

10/10 - 훌륭해요

Yeni

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
조식 엄청 맛있었고 위치도 지하철 바로 앞이라 좋았어요~!
2023년 8월에 2박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2023년 9월 13일
Dear Yeni, thank you so much for your kind words about your stay at our hotel. Nice, that you especially liked our rich breakfast buffet. Kind regards, your Steigenberger Herrenhof Team

10/10 - 훌륭해요

Hyejin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2023년 8월 23일
Dear Hyejin, thank you for staying at the Steigenberger Hotel Herrenhof and for sharing your experiences with us. Your Steigenberger Herrenhof Team

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
room was not ready upon check-in--despite having arrived more than an hour into the check-in time of 3pm. provided a room but one that seemed to be located in an unused wing. hallway smelled horrible and there was a thin layer of dust on the bathroom shelves. service was kind and considerate, but did not ameliorate the situation. disappointing experience overall.
2023년 8월에 2박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2023년 8월 23일
Dear guest, thank you for taking the time to tell us about your stay. We are of course very pleased that you found our staff to be friendly! We are therefore all the more sorry that you had to wait for your room upon arrival and that you did not like it afterwards. We always try to keep the cleanliness high throughout the hotel. We will be speaking to our housekeeping staff to keep our standards high. We very much hope that you will give us another chance in the future so that we can convince you of our quality. Your Steigenberger Herrenhof team

10/10 - 훌륭해요

SOMIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 2박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2023년 8월 11일
Dear Somin, thank you very much for your kind review and your stay at our hotel! Your Steigenberger Herrenhof Team

10/10 - 훌륭해요

Okhyun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
시설, 직원 친절도, 조식, 위치 등 매우 좋습니다. 비엔나에 가신다면 이 호텔 적극저긍로 검토해 보셔도 좋을 듯 합니다. 지하철 역이 바로 앞에 있고, 한국인이 좋아하는 카페 센트럴이 약 50미터쯤, 그리고 카페 데멜도 충분히 걸어갈수 있는 거리. 주위에 식당 좋은 곳도 참 많습니다. 단 한가지 호텔의 서비스 정책에서 무료생수를 왜 한번만 제공하는지 이해가 되지 않습니다. 나는 이번에 5일을 투숙했는데 이보다 목한 3,4성급 호텔도 생수2병은 기본인데 참 많이 아쉽습니다.
2023년 5월에 5박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2023년 6월 12일
Dear guest, thank you very much for your review of your stay in our hotel. How nice that you particularly liked the location in the heart of Vienna's city center. When booking, you opted for a superior queen sizer, where only water is included on the day of arrival. For your next stay, we therefore recommend booking our deluxe category, as the minibar is included for the entire stay. Alternatively, we also recommend our high-quality Viennese mountain spring water from the tap to our guests. All the best, your Steigenberger Herrenhof team

10/10 - 훌륭해요

Panseop

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Youngsang

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2021년 10월에 1박 숙박함

10/10 - 훌륭해요

Sookyung

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 11월에 1박 숙박함
답변 제공: Elisabeth Perwanger, General Manager 님, 2019년 12월 2일
Dear guest, How great that you enjoyed an unforgettable stay at Steigenberger Hotel Herrenhof. Come back soon. Best regards, Elisabeth Perwanger General Manager

10/10 - 훌륭해요

Jim

가족 여행
Lovely hotel. Helpful, friendly staff. Great location in the old town. We would stay there again.
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Ian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe quiet walkable. Close to metro and main attractions
2024년 5월에 4박 숙박함

10/10 - 훌륭해요

Frederick

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very comfortable room, the staff was friendly and helpful and you can’t beat the hotel’s location in central Vienna.
2024년 5월에 7박 숙박함

10/10 - 훌륭해요

Laurie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great facility, very helpful staff, very comfortable spacious room. Had 2 comfortable chairs.
2024년 5월에 3박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 5월 24일
Dear Mrs. Laurie, thank you very much for your stay at our hotel and your feedback about it. Nice, that you enjoyed your stay with us and that you especially liked our helpful staff! We hope to welcome you again, your Elisabeth Perwanger, General Manager

10/10 - 훌륭해요

Constanta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like everything! 😀
2024년 5월에 7박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 5월 24일
Dear Mrs. Constanta, thank you so much for your kind review about your stay at our hotel. We hope to welcome you again soon. Kind regards, Elisabeth Perwanger, General Manager

6/10 - 괜찮아요

Naoka

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
ウィーンの街を楽しむならベストポジションです。 ツェントラルやラントマン、デメルは至近でスーパーBILLAやカジュアルなパン屋アンカーもすぐそばにあります。 オペラ座や楽友教会も徒歩圏内で街歩きを存分に楽しめました。
2024년 5월에 7박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 5월 23일
Dear Naoka, thank you so much for your kind review and your stay at our hotel. It's great that our location in the middle of Vienna's city center meant that all the important points were within walking distance! We are of course particularly pleased that you felt comfortable in our house. We look forward to seeing you again! Kind regards, Elisabeth Perwanger, General Manager

8/10 - 좋아요

Preena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 5박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 5월 24일
Dear Preena, thank you for your kind review about your stay at our hotel. We hope to welcome you again! Kind regards, Elisabeth Perwanger, General Manager

10/10 - 훌륭해요

Rachel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Had a wonderful stay. Arrived from an early flight and was pleasantly surprised the rooms were ready. Staff was helpful with recommendations and helping with the purchase of tickets to concerts. The breakfast buffet was delicious and had outstanding choices. Would definitely stay there again
2024년 5월에 2박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 5월 16일
Dear Ms. Rachel, thank you very much for your kind review of your stay. It's great that you were able to check into your room earlier and that our front office staff were able to help you so wonderfully! We look forward to seeing you again. Kind regards, Elisabeth Perwanger, General Manager

10/10 - 훌륭해요

Roman

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is centrally located and many sights are within walking distance. The check-in staff was very nice. The breakfast buffet was very good.
2024년 4월에 1박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 5월 16일
Dear Mr. Roman, thank you very much for your kind feedback about your stay with us. We are proud that you find words of praise for our employees and that you also liked our rich breakfast buffet. We would be very happy to see you again. Kind regards, Elisabeth Perwanger, General Manager

10/10 - 훌륭해요

GABRIELE 님, CARBONIA

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel molto bello, pulito e in buona posizione.
2024년 4월에 3박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 5월 13일
Dear Mr. Gabriele, thank you for your review of your stay. It's great that you felt completely comfortable with us! We are already looking forward to seeing you again. Kind regards, Elisabeth Perwanger, General Manager

10/10 - 훌륭해요

Catherine

연인과의 여행
First class experience. Beautiful hotel with spacious meticulously clean rooms. Very nice cocktail bar. I want to thank Mat for his kindness in helping us print physical copies of tickets required by the venue. He was so patient and professional and really went the extra mile. He also provided us with a spot on restaurant recommendation.
2024년 5월에 3박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 5월 13일
Dear Ms. Catherine, thank you very much for your kind feedback about your stay in our hotel. We are very pleased that you felt so comfortable with us and that our front office colleague was able to help you so wonderfully! We would be happy to pass on your praise to him. Kind regards, Elisabeth Perwanger, General Manager

10/10 - 훌륭해요

Ingo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Extrem umweltfreundlich mit dem ÖPNV zu erreichen und damit auch Ausflüge zu gestalten. Ticket für 72 Stunden 17,10 Euro. Zentraler geht es kaum. Stadtplan nehmen und die Gassen als Abkürzung benutzen! Personal, Zimmer, Frühstück sowie die Bar/Restaurant 5 Sterne würdig.
2024년 5월에 3박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 5월 10일
Lieber Herr Ingo, herzlichen Dank für Ihren Aufenthalt in unserem Hotel und Ihr Feedback dazu. Wie schön, dass Sie Ihre Anreise zu uns nachhaltig geplant und umgesetzt haben. Eine Fahrt zu uns ist tatsächlich mit den öffentlichen Verkehrsmitteln sowohl vom Flughaben als auch vom Hauptbahnhof problemlos möglich. Das es Ihnen in unserem Haus auch gefallen hat und Sie auch unser Personal lobend erwähnen, freut uns besonders! Auf ein Wiedersehen hoffen wir, Ihre Elisabeth Perwanger, General Manager

10/10 - 훌륭해요

Maya

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel has the best location ever !! Love it
2024년 5월에 3박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 5월 10일
Dear Mrs. Maya, thank you for your kind feedback about your stay! We can't wait to welcome you again, your Elisabeth Perwanger, General Manager

10/10 - 훌륭해요

Luis 님, Baytown

2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Wladimir

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One of the best experience from the beginning to the end, especially the first impression front desk concierge Mr. Achmed, (sorry if I didn't spell his name right), but he made the whole experience fantastic, from getting tickets to the opera, recommending and getting reservation to the best restaurants, to knock at our room door to bring my wife a delicios chocolate cake to I wish her a happy b-day, I wish I can have this kind of employee in my business, he deserve everything about this review. Thank you, we will comeback Wladimir
2024년 4월에 3박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 5월 6일
Dear Mr. Wladimir, thank you very much for your extremely friendly feedback about your stay in our hotel. It's nice to read that you felt comfortable with us and that our colleague Ahmed was able to offer you such a professional service. We will of course be happy to pass on your praise to him We look forward to seeing you again, your Elisabeth Perwanger, General Manager

6/10 - 괜찮아요

Gregor

Ein Haus dieser Klasse leider nur mittelmäßig. Zum Teil unprofessionelles Personal. Parkgebühren mit 45 € pro Tag reine Abzocke. Auf meine Nachfrage, ob es in der Nähe ein günstigeres Parkhaus gibt, wurde mir geantwortet, dass es überall so teuer sei. Die Auskunft hat sich jedoch als falsch erwiesen, da nur 8 Gehminuten vom Hotel entfernt ein Parkhaus mit nur 9.90€ pro Tag vorhanden ist (Ersparnis von rd. 35 € pro Tag). Es erscheint unglaubwürdig, dass dies nicht bekannt war.
2024년 4월에 6박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 5월 6일
Sehr geehrter Herr Gregor,danke für Ihre Bewertung zu Ihrem Aufenthalt in unserem Hotel.Schade, dass wir Sie nicht vollends von uns überzeugen konnten. Der Preis für 24 Std in unserer gesicherten Tiefgarage mit Parkservice liegt unter den Tagespreisen der öffentlichen Garagen in 2-5 Min Lauflage zum Hotel wie die Garage am Hof oder der Freyung. Nach erneuter Überprüfung liegen hier die Tagespreise bei EUR 49,00 pro Tag. Parkfläche in der historischen Innenstadt sind rar und leider auch für uns in der Miete sehr teuer.Bitte haben Sie Verständnis, dass unsere Mitarbeiter für weiter entfernte Parkplätze keine Auskunft geben können. Selbstverständlich steht es jedem Gast frei, weiter entfernte Garagen zu nutzen oder auf die verfügbaren Park & Ride Plätze zurückzugreifen. Wir würden uns dennoch sehr freuen, Sie wieder einmal bei uns begrüßen zu können Ihre Elisabeth Perwanger, General Manager

10/10 - 훌륭해요

Miguel A

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Super location, very nice and helpful staff
2024년 4월에 4박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 5월 6일
Dear Mr. Miguel, thank you so much for your kind review and your stay at our hotel. Nice, that you enjoyed it that much! Kind regards, Elisabeth Perwanger, General Manager

10/10 - 훌륭해요

Erdem 님, Istanbul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel, great location, good staff and nice breakfast. Rooms are comfy with big screen TVs incl chromecast. Free coffee (Nespresso) and tea at the room everyday.
2024년 4월에 3박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 5월 6일
Dear Erdem, thank you for your feedback about your stay at our hotel. Nice, that you enjoyed it that much and that you liked especially our new televisions and the chromecast program. We hope to welcome you again soon, kind regards, Elisabeth Perwanger, General Manager

6/10 - 괜찮아요

Craig

2024년 4월에 3박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 5월 21일
Dear Mr. Craig, thank you for your review about your stay at our hotel. We hope to welcome you again, your Elisabeth Perwanger, General Manager

8/10 - 좋아요

Brett 님, Huntingtown

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel comes with a filled mini fridge for your use. The one negative was they did not have a secure network. For a hotel of this class, I would expect them to have a secure Wi-Fi for their customers to use.
2024년 4월에 2박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 4월 29일
Dear guest, thank you for your review of your stay. We are very pleased that you generally enjoyed your stay with us. We are very sorry that you had problems with the internet connection. Of course, this shouldn't be the case and we ask you to always contact our staff directly if you have any problems, so that we can help you. Kind regards, Your Elisabeth Perwanger, General Manager

10/10 - 훌륭해요

Mercedita

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff, excellent location. The hotel bar has great cocktails!
2024년 4월에 3박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 4월 26일
Dear Mrs. Mercedita, thank you so much for your kind words about your stay at our hotel. We are proud that you felt so well looked after by our staff and that you were able to mix delicious cocktails! We would be very happy to see you again, Elisabeth Perwanger, General Manager

10/10 - 훌륭해요

Warren

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a wonderful property in the heart of Vienna’s Innere Stadt. The hotel is lovely and the rooms are spacious enough.
2024년 4월에 1박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 23일
Dear Mr. Warren, thank you so much for your kind words about your stay at our hotel. Nice, that you had a wonderful time here! Kind regards, your Steigenberger Herrenhof Team

10/10 - 훌륭해요

andrew

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really loved this hotel! I would recommend it to everyone staying in Vienna. It was in a perfect location and walkable to the main shopping area. The restaurants were also close by and next door was the famous Central Cafe. The staff is fantastic. The hotel was very quiet and their breakfast was really good. Would stay there again when I visit again.
2024년 4월에 4박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 23일
Dear Mr. Andrew, many thanks for reviewing your stay with us. We are so happy that we were able to create memorable days for your recent stay at Steigenberger Hotel Herrenhof. Kind regards, your Steigenberger Herrenhof Team

10/10 - 훌륭해요

Ario

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing staff, great location
2024년 4월에 4박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 23일
Dear Ario, thank you very much for your kind review about your stay at our hotel. Nice, that you were impressed by our staff and the location! Kind regards, your Steigenberger Herrenhof Team

10/10 - 훌륭해요

Kenji

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and quiet. Right in the heart of Vienna city. Everything is within a walking distance.
2024년 4월에 3박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 23일
Dear Kenji, thank you so much for your kind feedback about your stay at our hotel. Nice, that you enjoyed it that much! Kind regards, your Steigenberger Herrenhof Team

8/10 - 좋아요

Hayley

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location perfect. Hotel & staff were perfectly reasonable but not memorable.
2024년 4월에 3박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 16일
Dear Hayley, thank you for your review and your stay at our hotel. Glad you enjoyed your stay with us. Maybe we can make your next stay unforgettable! Your Steigenberger Herrenhof team

10/10 - 훌륭해요

Richard

연인과의 여행
Very central location for a visit to Vienna. Excellent breakfast with plenty of options to cater for all tastes.
2024년 4월에 4박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 15일
Dear Mr. Richard, thank you for your stay at our hotel and your feedback about it. Great, that you enjoyed it that much and that you especially praise our rich breakfast buffet! Kind regards, your Steigenberger Herrenhof Team

10/10 - 훌륭해요

Diane Louise 님, LEEDS

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly and helpful staff in an excellent location next to U bahn station
2024년 4월에 6박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 15일
Dear Mrs. Diane Louise, thank you very much for your kind review about your stay at our hotel. Nice, that you liked the location and our friendly staff! Kind regards, your Steigenberger Herrenhof Team

8/10 - 좋아요

Lucia

2024년 4월에 1박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 10일
Dear Lucia, thank you for your review about your stay at our hotel. Kind regards, your Steigenberger Herrenhof Team

10/10 - 훌륭해요

Lucia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Struttura molto consigliata per la posizione . Da questo punto è possibile spostarsi anche a piedi per visitare la città. L’hotel è molto signorile e pulito e offre un’ottima colazione.1
2024년 4월에 3박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 10일
Dear Mrs. Lucia, thank you so much for your kind words about your stay at our hotel. We hope to welcome you again soon. Your Steigenberger Herrenhof Team

10/10 - 훌륭해요

Edina

2024년 3월에 1박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 10일
Dear Mrs. Edina, thank you so much for your kind review and your stay at our hotel. Kind regards, your Steigenberger Herrenhof Team

10/10 - 훌륭해요

Prasad

2024년 4월에 2박 숙박함
답변 제공: Elisabeth Perwanger 님, 2024년 4월 29일
Dear Prasad, thank you very much for your kind review about your stay at our hotel. Glad you had an unforgettable time in Vienna! Kind regards, Elisabeth Perwanger, General Manager

10/10 - 훌륭해요

Martina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Einfach genial - zu empfehlen
2024년 3월에 5박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 8일
Liebe Frau Martina, vielen Dank für Ihre Buchung in unserem Hotel und Ihr Feedback dazu. Wir freuen uns sehr über Ihre Empfehlung! Freundliche Grüße, Ihr Steigenberger Herrenhof Team

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 4박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 8일
Dear Mr. John, thank you so much for your stay at our hotel and your kind review. Your Steigenberger Herrenhof Team

10/10 - 훌륭해요

Marco

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Alles bestens.
2024년 3월에 3박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 5일
Lieber Herr Marco, vielen Dank für Ihre freundliche Bewertung und Ihren Aufenthalt in unserem Hotel. Freundliche Grüße, Ihr Steigenberger Herrenhof Team

8/10 - 좋아요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe did not work and it took several days to get it replaced.
2024년 3월에 4박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 3일
Dear Mr Robert, thank you for your review of your stay. We are very sorry that you had problems with your room safe and that our colleagues could only help you after a few days. Apparently there was a major technical problem here, we sincerely apologize. Hopefully you were still able to enjoy your time with us! Kind regards, your Steigenberger Herrenhof team

10/10 - 훌륭해요

Marina

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My family and I had a lovely stay at this hotel. The room had everything we need and extra upon request. We used a pillow service and really enjoyed lavender pillows. The amenities, location and staff are top notch and we'd recommend this hotel to anyone and definitely return ourselves.
2024년 3월에 3박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 2일
Dear Ms. Marina, thank you very much for your wonderful feedback about your stay in our hotel. We are very pleased that you felt so comfortable with us in all areas and that you were also able to enjoy your lavender pillows. We would of course be particularly happy about a recommendation! Kind regards, your Steigenberger Herrenhof team

10/10 - 훌륭해요

Doris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 2일
Liebe Frau Doris, herzlichen Dank für Ihre tolle Bewertung über Ihren Aufenthalt in unserem Hotel! Auf ein Wiedersehen würden wir uns sehr freuen, Ihr Steigenberger Herrenhof Team

10/10 - 훌륭해요

Mariefel Buenafe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel, accessible to all points of interest, convenient. Staff are attentive and friendly. They allowed us to check in early taking into consideration the long flight we’ve had. Breakfast is fabulous!!
2024년 3월에 2박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 4월 2일
Dear Mariefel Buenafe, thank you for your kind review of your stay in our hotel. It's great that you felt so comfortable with us and that you particularly praise our employees! It's also great that you have positive memories of our rich breakfast buffet! Kind regards, your Steigenberger Herrenhof team

8/10 - 좋아요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 3월 26일
Dear Mrs. Rebecca, thank you for your review and your stay at our hotel. Kind regards, your Steigenberger Herrenhof Team

10/10 - 훌륭해요

Natalie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel in a good central location
2024년 3월에 3박 숙박함
답변 제공: Steigenberger Herrenhof Team 님, 2024년 3월 25일
Dear Mrs. Natalie, thank you so much for your kind words about your stay at our hotel. Nice, that you enjoyed your stay with us that much! Kind regards, your Steigenberger Herrenhof Team