Hippocampus Resort & Club

Property class: 3.5

Choose dates to view prices

You can look forward to a terrace, a garden, and a playground at Hippocampus Resort & Club. Indulge in a body wrap, a body treatment, and a massage at Equilibrio, the onsite spa. Free WiFi in public areas is available to all guests, along with an arcade/game room and laundry facilities.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Restaurant
  • Gym
  • Business services

Room options

View all photos for Standard Double Room, Ocean View

A hotel room with a large bed, a desk with a teapot and cups, a chair, and a view of the sea through the window.

Standard Double Room, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Concon is home to Hippocampus Resort & Club. The area's natural beauty can be seen at La Isla Ecological Park and Negra Beach, while Francisco Fonck Museum and Rioja Palace Museum of Decorative Arts are cultural highlights. Traveling with kids? Consider Centro Cultural Casa Abierta ENAP and Aquapark Aviva. Visit our Concon travel guide
Map
Las Pimpinelas 763 - Costa de Montemar, Concon, 2510000

What's nearby

  • A beach with high-rise buildings, a glass-walled restaurant, and a rocky shoreline.
    Acapulco Beach
    17 min drive - 13.8 km
  • A large garden clock surrounded by colorful flower beds.
    Flower Clock
    22 min drive - 16.1 km
  • Caleta Higuerilla
    10 min walk - 0.9 km
  • Negra Beach
    3 min drive - 2.4 km
  • Vina del Mar Casino
    20 min drive - 14.8 km

Getting around

  • Santiago Intl. Airport (SCL)
    99 min drive

Restaurants

  • kome & Kalla
    15 min walk
  • Roof Burger
    15 min walk
  • Emporio Lagomarsino
    18 min walk
  • Zu Vinos Y Tapas
    17 min walk
  • Alto Mar by La Gatita
    10 min walk

About this property

Hippocampus Resort & Club

  • Family-friendly hotel
  • A terrace, a garden, and a playground are just a few of the amenities provided at Hippocampus Resort & Club. Indulge in a body wrap, a body treatment, and a massage at Equilibrio, the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as an arcade/game room and laundry facilities.
  • You'll also find perks like:
    • A seasonal outdoor pool and an indoor pool, along with sun loungers
    • Free self parking
    • 2 outdoor tennis courts, a banquet hall, and tour/ticket assistance
    • Smoke-free premises, luggage storage, and meeting rooms
  • Room features
  • All 91 rooms have amenities such as safes.
  • More amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 2:00 AM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 130 per stay
  • Administrative fee: USD 110 per accommodation, per stay
  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

The seasonal pool will be open from September to April
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hippocampus Resort & Club have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool.

Is Hippocampus Resort & Club pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hippocampus Resort & Club?

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Hippocampus Resort & Club?

Check-out is at noon.

Where is Hippocampus Resort & Club located?

This family-friendly Concon hotel is within 2 mi (3 km) of Caleta Higuerilla and Negra Beach. Amarilla Beach and Cochoa Beach are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hippocampus Resort & Club Reviews

8.2

Very Good

8.2

Cleanliness

7.6

Location

7.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 12 out of 28 reviews
Rating 8 - Good. 10 out of 28 reviews
Rating 6 - Okay. 3 out of 28 reviews
Rating 4 - Poor. 1 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views of the cost line are beautiful from any corner of the hotel. I felt really safe in the area, and enjoyed walking down the beach. All little cafes and other stores in the walking distance, as well as Concón dunes and sea lions.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente lugar

Nos gustó mucho, excelente las instalaciones muy buen trato y muy limpió, tranquilo en todo aspecto
Stayed 2 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía, muy bien atendido por el personal, lo recomiendo.
Stayed 1 night in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno todo muy bien, lo único malo es que la sala de juegos de los niños es para mayores de 4 años siendo que un niño de 3 uno como papá también podría estar viéndolos para cuidarlos
Stayed 3 nights in Jun 2021
Verified review

8/10 Good

Liked: Room comfort
Disliked: Cleanliness

Problema de baño

En el baño no habia shampoo, solo pusieron 2 envases de acondicionador. Un error grave c7ando uno no lleva su propio shampoo
Stayed 1 night in May 2021
Verified review

2/10 Terrible

Disliked: Staff & service, room comfort

Sämst av sämst

Pga pandemin fanns ABSOLUT INGEN service. Jag bad om en flaska vatten för att ta min medicin men dom hade inte ens det! Ingen frukost heller! HOTELS.COM: ÄNDRA BESKRIVNINGEN PÅ ER SIDA!
Stayed 1 night in Nov 2020
Verified review

2/10 Terrible

Liked: Cleanliness, room comfort
Disliked: Staff & service

Muy costoso para lo que ofrece

Por causa del covid nada de desayuno, nada de restaurantes precio muy alto para tanta restricción
Stayed 1 night in Oct 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
todo muy bien
Stayed 2 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente vista y ubicación, muy tranquila, ideal para relajarse
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El lugar está compuesto por todo los servicios que un pasajero necesita para su estadía
Stayed 1 night in Sep 2018
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities

DESILUCIÓN

Todo partió mal en la recepción. Un recepcionista (Francisco Santander) soberbio y altanero, que siempre buscó el conflicto en vez de la solución. Exactamente lo contrario de lo que debe ser. La habitación, hedionda, un solo vaso, un solo shampoo. El tomacorriente del escritorio sin energía, aun más: NO CABLEADO. Un desastre
Stayed 2 nights in Oct 2017
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Don't be fooled

Disappointed in the resort. Too remote, not many dining/drinking options. "Gym" had one VERY worn treadmill. If you plan on eating at the hotel, allow 2 hours at least. My "ocean view room" technically was right if I cranes my neck to look FAR out to the right I could see a sliver of the ocean.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El estacionamiento no es algo seguro debido a que es por orden de llegada, la atención fue un poco lento en la noche y era nuestra noche de boda ni siquiera recibimos unas felicitaciones
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay with great views!

The manager was especially wonderful and we enjoyed our stay.
Verified review

8/10 Good

Liked: Staff & service

Limpio, cómodo (básico)

No me gustó tanto el lugar, creo que falta un poco más de programas para relajarse, mucha gente para los servicios
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort

Tiene intenciones de ser un resort

La habitación es suficiente para un descanso, lamentablemente las aislaciones son deficientes y se puede escuchar las conversaciones de las habitaciones anexas; si bien el recibimiento es cortés, te mandan sólo a buscar tu habitación , no tienen la intención de mostrarte dirigidamente las dependencias, por lo que debes salir a preguntar y descubrir los atractivos del lugar o como puedes acceder a ellos. Creo que hay muchas cosas que mejorar.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel

Buen hotel, muchas actividades, cerca de todo, solo faltaron unos pequeños detalles para hacer nuestra experiencia mejor; no tenia vasos en la habitación y el control remoto de la tv lo tuve que ir a buscar a la recepcion
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities

Hotel limpio y comodo

Muy lindo lugar....vista....los alrededores geniales
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Muchos peros

Muy lindo el lugar, pero Piscina temperada fría, no hay acceso libre a agua caliente (solo en restorant hasta las 22) y nos quisieron cobrar más de lo descrito en la reserva.
Verified review

10/10 Excellent

Stayed 1 night in May 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Verified review

10/10 Excellent

Stayed 3 nights in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities